Salesforce adds Contact Center updates to Service Cloud

Salesforce has announced new Contact Center updates to its Service Cloud ... of low customer satisfaction scores, the company said, adding that agents can then proactively follow up with ... Read More

Salesforce expands AI features in Service Cloud

Salesforce Inc. is strengthening artificial intelligence capabilities in its contact center-oriented Service Cloud to identify ... Einstein AI can scan live customer conversations across phone ... Read More

Salesforce Marketing Cloud Review

The customer service ... Salesforce Marketing Cloud stores your tracking data for future reference. Additionally, you can run reports from the Tracking tab in Email Studio and set them to be ... Read More

How to Choose the Right Salesforce Edition for You

Your guide to the best in personal financial products such as credit cards, mortgages, bank accounts, and brokerages. Read More

Salesforce bolsters Slack AI with smart recaps, more languages

Salesforce plans to use more Slack data to power AI-driven features, including the generation of key takeaways and action items from Huddles calls. Read More

6 things to do before you leave on vacation

Let’s dive into some practical tips to help you prepare before your next getaway. You can easily set up ... to amp up your home security here. A wide variety of grocery delivery apps are ... Read More

Everything you need to know about the most popular buy now, pay later apps

When it comes to availability, Afterpay can be used at more than ... you'll be given a one-time virtual card. Much like the other POS providers in this round-up, Afterpay has poor customer service ... Read More

This French start-up just proved OpenAI wrong. It claims you can train AI on non-copyrighted data

But one French start-up has proved you ... data set in French (110 billion words), German (30 billion words), Spanish, Dutch, and Italian. “I think [the Corpus is] very important so we can ... Read More

The best sports betting apps in the USA | April 2024

In select states, users can alternatively claim the offer Sign Up & Get ... betting apps will offer the same customer service options, so if this is something important to you, be sure to do ... Read More

What happens when you miss a credit card payment?

If your card doesn't have these perks, simply pick up the phone or live chat with customer service ... way for you to prevent late payments: autopay. You can set up autopay in less than a minute ... Read More