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Consumer Daily Reports

The quiet change thats costing (or saving) you a few cents

By Kyle James of ConsumerAffairs
December 22, 2025
  • With no national rule, stores are quietly making their own penny policies, often varying by location

  • More fast-food, convenience, and travel stop chains are rounding cash totals to the nearest nickel when pennies arent available

  • Big retailers and grocers are doing it too, often rounding in the customers favorbut they rarely spell it out


As pennies disappear from circulation, retailers are quietly adapting in different ways.

Part of the confusion among shoppers is theres no national policy and no official list of whos doing what. This means rounding is rolling out store by store, chain by chain, and sometimes even location by location.

In practice, that means a McDonalds in one city may round your change to the nearest nickel, while the one across town still hands you exact coins.

Fast-food, convenience stores, travel stops, and even major grocers are starting to round cash transactions when pennies arent available.

Here are the places where its already happening and how it could affect you.

Fast-food chains

McDonalds

Mickey Ds confirmed its rounding cash payments to the nearest 5 at many locations because of the penny shortage.

Only applies to cash; card/app totals still go to the exact cent.

Taco Bell

Many Taco Bell locations have posted signs saying that, when pennies arent available, cash change will be rounded up or down to the nearest 5.

Wendys

Wendys has also started rounding for cash orders.

Corporate guidance is to round down where possible, to keep it in the customers favor.

Burger King

Industry reporting says some Burger King locations are rounding up or down on cash change as pennies disappear.

GoTo Foods brands (Auntie Annes, Cinnabon, Jamba)

Their parent company is telling franchisees to round to the nearest nickel, ideally in the customers favor, when they cant make exact penny change.

Convenience & travel stops

Sheetz

Sheetz put up signs asking customers to pay cashless when possible and consider rounding up purchases because of the penny shortage.

Reporting says Sheetz may round cash totals to the nearest nickel in customers favor at some locations and is also doing round-up charity donations.

Loves Travel Stops

Loves says penny shortages are hitting a number of its stores; in those locations Loves is rounding cash purchases in favor of the customer (i.e., frequently rounding down).

Kwik Trip

Kwik Trip confirmed it is always rounding down on cash transactions where pennies arent available to avoid running afoul of cash discrimination laws.

Estimates this rounding-down policy will cost the chain about $3 million a year.

Grocers / big retail

Kroger

A Houston shopper spotted a penny rounding line on a Kroger receipt, and the company confirmed its adjusting how it handles cash when pennies arent available.

Kroger told local media its still accepting pennies and assessing the impact of the mints decision; details suggest rounding is already showing up at least in some Texas stores.

ShopRite

The folks at ShopRite actually have a page on their website dedicated to this change with their official policy. It breaks down like this:

  • If the change due ends in 1 or 2 cents, round down to the nearest nickel.
  • If the change due ends in 3 or 4 cents, round up to the nearest nickel.
  • If the change due ends in 6 or 7 cents, round down to the nearest nickel.
  • If the change due ends in 8 or 9 cents, round up to the nearest dime.

Many of the nations largest retailers

A survey by the Retail Industry Leaders Association (RILA) of 25 major chains (members include Academy, H-E-B, Home Depot, Target, etc.) found:

  • Over 1000+ locations per chain are already out of pennies in some cases.
  • About two-thirds of the big retailers named are now rounding cash transactions in the customers favor when they dont have pennies in the till.
  • They dont list every company by name, but its clear this is happening across big-box, grocery, and specialty stores, and not limited to just fast food.



Posted: 2025-12-22 18:24:02

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