
AI is becoming a source of support: 41% of Gen Z adults who experienced a mental health or substance use crisis said they turned to an AI chatbot for support.
Many people struggle in silence: 25% waited at least a year before telling anyone they were struggling, while 90% pretended they were fine when asked.
AI has benefits and risks: Chatbots can make it easier to open up and encourage people to seek professional help, but they can't replace licensed mental health professionals.
When someone is going through a mental health crisis, reaching out for help isn't always easy. Some people worry about being judged, don't know where to turn, or simply aren't ready to talk about what they're experiencing.
Interestingly, this has led to an increased trend of turning to artificial intelligence for support.
Author: Kristen Dalli
Source: Consumer Affairs
Posted: 2026-11-11 17:52:29













