Product Review: Starbucks Drive-Thru AI Could Know What You Want Before You Do

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Details: Written by CNET Reviews; Category: Reviews; Published: 03 November 2026; Created: 03 November 2026; Last Updated: 03 November 2026

Could an AI barista know you’re craving an iced caramel macchiato? Starbucks says it will begin testing artificial intelligence for drive-up ordering — including recognizing customers as they approach — as the company focuses on integrating more automated tech, CEO Brian Niccol said on last week’s fourth-quarter 2026 earnings call.
Product Review: Starbucks Drive-Thru AI Could Know What You Want Before You Do

Product Review: Starbucks Drive-Thru AI Could Know What You Want Before You Do

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