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Unfortunately, you still owe the bank money but there are ways to soften the blow

By James R. Hood of ConsumerAffairs
January 27, 2025

The recent disastrous wildfires in Southern California are an extreme example of the challenges homeowners face after their home is destroyed or seriously damaged. But a fire, flood or other disaster can strike almost anyone so it's worth facing some unpleasant facts.

Your friends will feel sorry for you, politicians will pledge their support and your family may raise a few dollars through Gofundme and, we hope, you insurance willpay off promptly, assuming you've been able to get insurance.

But whether or not those things happens, the stark truth is that you are still responsible for the mortgage payments, insurance premiums, property taxes and, if applicable, your HOA payment.

Let's review a few salient, if unpleasant, facts:

Mortgage Obligations

  • You still owe your mortgage. Even if your house is gone, youre still required to pay the remaining mortgage balance unless your lender provides relief.
  • Relief options:
    • Disaster forbearance: Temporary suspension of mortgage payments. You must contact your lender to request this. Do this sooner rather than later. It may take time and time, as always, is money. Don't waste it.
    • Repayment plans: Options include lump sum payments, payment deferrals, or mortgage modifications to make your repayments manageable. Lenders will usually grant you a few months of forbearance, meaning you don't have to pay right away but the unpaid amount will get tacked onto the end of yourmortgage.

Property Taxes

  • Tax payments still apply: Youre still required to pay property taxes, but natural disasters might reduce what you owe. If your house is now a pile of ashes, its value is drastically reduced.
  • Relief Options:
    • Delayed Payments: Contact your local tax collector to request a delay.
    • Reassessment: If your property value decreases due to damage, you can apply for a reassessment to reduce taxes. This may happen automatically but you should be ready to press the issue and to document how much your property's value has decreased.

Seek Assistance

  • FEMA: While FEMA doesnt help with mortgage payments, it does provide support for temporary housing, repairs, and other disaster-related needs.
  • Act Quickly: Contact your mortgage servicer or local tax office as soon as possible to explore relief options. You need to start the process quickly, since it may take a long time to complete.

Be sure to keep making your mortgage payments if you don't arrange a forbearance agreement. You legally owe the money and if you stop making mortgage payments, you'll be considered late, which can damage your credit. You could eventually default and lose your property.

In places like Southern California, where much of the property value comes from the land rather than its structures, you should take care to avoid this outcome even if your home has been destroyed. The land is very valuable and you don't want to lose it.

You can apply for FEMA assistance, assuming your home is in a designated diseaster area, and find applications and information on the FEMA site.



Photo Credit: Consumer Affairs News Department Images


Posted: 2025-01-27 06:14:05

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Consumer News: GameStop plans to close 400 retail locations
Mon, 12 Jan 2026 17:07:06 +0000

The company has struggled for years with declining in-store traffic

By Mark Huffman of ConsumerAffairs
January 12, 2026
  • GameStop says it plans to close roughly 400 retail locations as part of a broad restructuring effort

  • The move reflects ongoing shifts toward digital game sales and cost-cutting across brick-and-mortar retail

  • Employees and local communities are bracing for the impact as the company evaluates its physical footprint



GameStop, which became a meme stock during the early days of the COVID-19 pandemic, has announced plans to close approximately 400 retail stores, marking one of the most significant contractions in the video game retailers long and turbulent history.

The closures are expected to take place over the coming months as the company works to streamline operations and adapt to changing consumer habits.

The Texas-based company has struggled for years with declining in-store traffic as gamers increasingly buy digital downloads, subscribe to cloud-based services, or purchase hardware online. While GameStop gained renewed public attention in recent years due to dramatic stock market activity, its core retail business has continued to face structural challenges.

In a statement, the company said the planned closures are intended to optimize the store portfolio and focus resources on locations that remain profitable. GameStop did not immediately release a full list of affected stores, noting that decisions are being made based on lease terms, local performance, and market conditions.

Pressure on specialty retailers

Industry analysts say the move underscores the pressure facing specialty retailers that rely heavily on physical sales. This isnt just about GameStop, said one retail analyst. Its a reflection of how quickly digital distribution has reshaped the video game industry.

For employees, the announcement brings uncertainty. Store closures typically result in layoffs, though GameStop said it is exploring opportunities to relocate some workers to nearby locations where possible. Labor advocates have called on the company to provide clear timelines and support for affected staff.

Despite the cutbacks, GameStop has said it remains committed to maintaining a physical retail presence, particularly for collectibles, hardware, and in-person customer engagement. Whether that strategy will be enough to stabilize the business remains an open question as the company navigates a rapidly evolving marketplace.

Stock surge

GameStops stock surged in 2020 and early 2021 not because the companys business suddenly improved, but because of an unusual convergence of market mechanics, online investor behavior, and timing.

For years, hedge funds and other institutional investors had bet against GameStop, viewing its mall-based retail model as outdated in a world moving rapidly toward digital game downloads. By 2020, GameStop had one of the highest short interests in the U.S. market, meaning a large percentage of its shares had been borrowed and sold by investors expecting the price to fall.

Users on Reddits WallStreetBets forum began publicly arguing that GameStop was undervalued and, more importantly, that its extreme short interest created the conditions for a potential short squeeze. Many individual investors started buying the stock and call options, coordinating their enthusiasm through social media posts and memes.

A short squeeze and options trading amplified gains

As the stock price rose, short sellers were forced to buy shares to cover their positions, which pushed the price even higher. At the same time, aggressive options buying triggered a gamma squeeze, requiring market makers to buy additional shares to hedge their exposure. These feedback loops sent the stock soaring despite weak fundamentals.

During the COVID-19 pandemic, stimulus checks, low interest rates, and stay-at-home orders brought a surge of new retail traders into the market. Easy-to-use trading apps lowered barriers to entry, fueling speculative trading and rapid price swings.


The rally also gained momentum from hopes that activist investor Ryan Cohen could help reinvent GameStop into a more e-commercefocused business. While those plans were still uncertain at the time, the story helped sustain enthusiasm during the peak of the rally.


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Consumer News: Gold prices surge to yet another record high
Mon, 12 Jan 2026 14:07:06 +0000

A federal probe of Fed Chairman Jerome Powell blindsided investors

By Mark Huffman of ConsumerAffairs
January 12, 2026
  • Gold surged to a new all-time high, breaking its previous record as investors poured money into the traditional safe haven.

  • Economic uncertainty, geopolitical tension, and expectations of lower interest rates combined to fuel the rally.

  • Central bank buying and a weaker U.S. dollar added further momentum to golds climb.


Gold prices are starting the week by hitting a new record high, underscoring the metals enduring role as a refuge during periods of uncertainty and financial stress. The latest source of stress is news that the U.S. Justice Department has opened a criminal probe of Federal Reserve Chairman Jerome Powell.

In a statement, Powell said the investigation is an attempt to influence Fed policy.

The threat of criminal charges is a consequence of the Federal Reserve setting interest rates based on our best assessment of what will serve the public, rather than following the preferences of the President, Powell said.

News of the investigation sent the price of gold to more than $4,600 an ounce, adding to 2025s significant gains.

Other factors

Another driver behind golds surge is growing uncertainty about the global economy. Slower growth in major economies, persistent inflation concerns, and signs of strain in commercial real estate and sovereign debt markets have made investors more cautious. In times like these, gold often benefits as a store of value that is not tied to the performance of any single government or financial system.

Expectations around interest rates have also played a crucial role. Markets increasingly believe that major central banks, particularly the U.S. Federal Reserve, are nearing the end of their tightening cycles and may begin cutting rates later this year. Lower interest rates reduce the opportunity cost of holding gold, which does not pay interest, making it more attractive relative to bonds and cash.

Geopolitical tensions have added another layer of support. Ongoing conflicts, trade disputes, and political instability in several regions have heightened demand for assets perceived as safe during crises. Gold has historically benefited from such periods of uncertainty, and the current environment is no exception.

Supply and demand

Central bank activity has further reinforced the rally. Many countries, especially emerging markets, have been increasing their gold reserves as a way to diversify away from the U.S. dollar and reduce exposure to geopolitical risks. This sustained institutional demand has tightened supply and helped push prices higher.

Finally, currency movements have worked in golds favor. A softer U.S. dollar makes gold cheaper for buyers using other currencies, boosting global demand. Combined with steady investment inflows through exchange-traded funds and physical purchases, these factors have propelled gold to uncharted territory.

Whether gold can maintain these record levels may depend on how economic data, interest rate policy, and global events unfold. For now, its rise reflects a world grappling with uncertaintyand investors continued faith in gold as a timeless financial shelter.


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Consumer News: Walmart brings AI shopping to Google’s Gemini in new retail partnership
Mon, 12 Jan 2026 14:07:06 +0000

Consumers will be able to buy Walmart and Sams Club products directly inside Gemini

By Mark Huffman of ConsumerAffairs
January 12, 2026
  • Walmart and Google are teaming up to bring shopping directly into Googles Gemini AI, combining Geminis intelligence with Walmart and Sams Clubs vast assortment, value and convenience.

  • The new experience uses the Universal Commerce Protocol to surface relevant Walmart and Sams Club products inside Gemini conversations, with personalized recommendations and seamless checkout for linked accounts.

  • Fast, local fulfillment is central to the plan, with delivery available in as little as 30 minutes for hundreds of thousands of curated items.


Artificial intelligence is influencing just about every aspect of life, including shopping. For example, Walmart and Google have just announced plans to launch a new AI-powered shopping experience that aims to change how consumers discover and buy everyday products.

The collaboration will embed Walmarts retail ecosystem directly into Googles Gemini app, allowing shoppers to move from inspiration to purchase without leaving the AI assistant.At the core of the initiative is what the companies describe as a shift toward agent-led commerce.

When users ask Gemini for help such as advice on camping gear for spring the AI will automatically surface relevant Walmart and Sams Club products, both online and in-store. Because Gemini supports ongoing, conversational interactions, shoppers can refine their needs and see additional product recommendations throughout the exchange.

A personalized experience

Personalization is a major focus of the new experience. Customers who link their Walmart or Sams Club accounts will receive recommendations based on previous online and in-store purchases. Gemini will also be able to suggest complementary items, merge new finds with existing carts, and apply benefits tied to Walmart+ and Sams Club memberships all within the familiar Walmart environments shoppers already use.

Speed and convenience are another pillar of the partnership. Walmart said customers and members will be able to choose when and where items are delivered, with hundreds of thousands of locally curated products available for delivery in under three hours, and in some cases as fast as 30 minutes.

The transition from traditional web or app search to agent-led commerce represents the next great evolution in retail, said John Furner, president and CEO of Walmart U.S. We arent just watching the shift, we are driving it. Partnering with Google to bring the Walmart experience directly into Gemini is another step toward creating seamless shopping experiences that are more intuitive and personal than ever before.

Google CEO Sundar Pichai said the partnership highlights how artificial intelligence can streamline the entire consumer journey.

AI can improve every step of the consumer journey, from discovery to delivery, Pichai said. Walmart is an innovator in retail and we are excited to partner with them on a new open standard to make agentic commerce a reality. Customers will soon be able to experience everything they love about Walmart directly in the Gemini app.

The new Gemini-based Walmart experience is expected to launch first in the United States, with international markets to follow.


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Consumer News: Oral-B says it has removed PFAS-linked material from Glide dental floss
Mon, 12 Jan 2026 08:07:06 +0000

Earlier reports had said PFAS was found in several brands of dental floss

By James R. Hood of ConsumerAffairs
January 12, 2026

  • Oral-B says it has reformulated Glide dental floss to remove PTFE, a material linked to PFAS concerns

  • Earlier studies and lab tests connected Glide and similar flosses to higher PFAS exposure

  • Independent testing of the new formula has not yet been widely published


Oral-B says it has removed a PFAS-linked material from its popular Glide dental floss, responding to years of scrutiny over the products use of polytetrafluoroethylene, or PTFE the same fluoropolymer used in nonstick cookware.

The claim marks a significant shift for a product that has often been singled out in studies and consumer investigations examining the presence of so-called forever chemicals in dental floss. However, while the company says the ingredient change is complete, independent lab verification of the reformulated floss has not yet been broadly released.

Why Glide floss drew PFAS scrutiny

Concerns about dental floss and PFAS gained national attention after a 2019 peer-reviewed study found that people who reported using PTFE-based floss including Oral-B Glide had higher blood levels of PFHxS, a type of PFAS linked to immune, hormonal, and developmental effects.

PFAS, short for per- and polyfluoroalkyl substances, are a large class of synthetic chemicals that resist heat, water, and friction. Their durability has made them useful in consumer products but also difficult to break down once released into the environment or the human body.

Subsequent testing by consumer advocacy groups and investigative labs found high levels of organic fluorine in several floss brands, including Glide. Organic fluorine testing does not identify specific PFAS compounds, but it is widely used as a screening method to flag fluorinated materials such as PTFE.

What Oral-B says has changed

Oral-B, which is owned by Procter & Gamble, has said it no longer formulates Glide floss with PTFE. The company told reporters that the change was implemented as part of a reformulation effort, effectively removing the fluoropolymer most closely associated with PFAS concerns.

Procter & Gamble has consistently maintained that its products are safe and comply with applicable regulations. In past statements, the company has disputed claims that Glide exposes users to harmful PFAS levels, even while acknowledging the presence of PTFE in earlier versions of the floss.

The company has not publicly detailed what material replaced PTFE or when all retail inventory fully transitioned to the new formulation.

What we still dont know

While Oral-Bs statement addresses the central concern raised in earlier studies, experts say independent testing is essential to confirm that PFAS or other fluorinated compounds are no longer present in the reformulated product.

As of early 2026, there are no widely cited, peer-reviewed studies or third-party lab reports specifically testing the new version of Oral-B Glide for PFAS. That leaves consumers reliant on the manufacturers disclosure rather than external verification.

This gap is common in the consumer products space, where ingredient changes often precede independent follow-up testing by months or years.

Legal and regulatory backdrop

Oral-B Glide has also faced legal challenges over PFAS claims. A proposed class-action lawsuit alleging that the floss exposed consumers to harmful PFAS was dismissed after a judge ruled that plaintiffs had not sufficiently demonstrated the presence of specific harmful PFAS or a measurable injury.

The case did not resolve the broader scientific questions about fluorinated materials in floss, but it underscored the difficulty of proving harm in PFAS-related consumer lawsuits.

At the same time, states and federal agencies are increasing scrutiny of PFAS in consumer goods, with new reporting requirements and bans rolling out for certain product categories.

What consumers may want to consider

For consumers concerned about PFAS exposure, the reformulation claim may offer reassurance with an important caveat.

If Oral-Bs statement is accurate, removing PTFE would eliminate the main PFAS-related red flag associated with Glide floss. However, until independent testing confirms the change, consumers seeking certainty may opt for floss brands explicitly labeled PFAS-free or made from non-fluorinated materials such as nylon, silk, or plant-based fibers.

Dental professionals continue to emphasize that flossing itself remains an important part of oral health, regardless of brand choice.

The bottom line

Oral-B says Glide dental floss no longer uses PTFE, the fluorinated material that put the product at the center of PFAS concerns. That represents a meaningful shift but without independent testing of the new formula, questions remain about whether PFAS have been fully eliminated.

For now, the issue highlights a familiar challenge for consumers: balancing manufacturer assurances with the slow pace of external verification.


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Consumer News: Nestlé expands infant formula recall to more than 50 countries
Mon, 12 Jan 2026 08:07:06 +0000

Testing revealed the presence of a heat-resistant toxin but no illnesses have been confirmed

By Truman Lewis of ConsumerAffairs
January 12, 2026

  • Nestl has expanded a recall of infant and follow-on formula over concerns about a heat-resistant toxin

  • The recall now affects products distributed across more than 50 countries worldwide

  • No illnesses have been reported, but parents are advised to watch for symptoms


Nestl has expanded a global recall of infant formula and follow-on formula to more than 50 countries after testing identified the possible presence of cereulide, a toxin that can cause food poisoning.

The expanded recall follows an earlier action announced in December 2025 and affects a wide range of infant nutrition products sold under multiple Nestl brands. Company officials say no confirmed illnesses have been linked to the recalled products so far.

What prompted the recall

The initial recall was launched after Nestl detected suspected Bacillus cereus contamination in part of a production line at its Nunspeet factory in the Netherlands, according to Food Safety News. The issue was discovered during a routine self-monitoring test.

Further investigation found that cereulide a toxin produced by certain strains of Bacillus cereus was detected in one of the raw materials supplied for use in production. Nestl said the affected ingredient was arachidonic acid (ARA) oil, as well as oil mixes containing ARA, which are used in infant nutrition products.

As a result of the findings, Nestl expanded the scope of the recall to include additional products and countries where the ingredient may have been used.

Heres aclean, skimmable What parents should do boxyou can drop in under the story or run as a sidebar:


What parents should do

  • Check product details immediately
    Look at the brand name, batch or lot number, and expiration date on any infant formula or follow-on formula you have at home. Compare them with recall notices issued in your country.

  • Do not use recalled products
    If your formula is included in the recall, stop using it right away even if it looks or smells normal. Cereulide toxin is heat-resistant and cannot be destroyed by boiling or reheating.

  • Watch for symptoms
    Symptoms linked to cereulide exposure include nausea and severe vomiting, often appearing within five hours of consumption. Illness usually lasts between six and 24 hours.

  • Contact a healthcare provider if needed
    If a child has consumed a recalled product and shows symptoms, contact a healthcare provider promptly for medical advice.

  • Follow local recall instructions
    Check guidance from your countrys food safety authority or Nestls recall notices for information on refunds, replacements, or how to safely dispose of affected products.

  • Monitor updates
    Because the recall has expanded to multiple countries and brands, parents should watch for additional updates from health authorities in case more products or batches are added.


Why cereulide is a concern

According to the Food Safety Authority of Ireland (FSAI), cereulide toxin can be pre-formed in food and is extremely resistant to heat, meaning it may not be destroyed during typical processing or preparation.

Consumption of foods containing cereulide can lead to nausea and severe vomiting, with symptoms typically appearing within five hours. Illness usually lasts between six and 24 hours.

Nestl said parents should contact a healthcare provider if a child has consumed an affected product and experiences symptoms.

Products and countries affected

The recall affects infant formula and follow-on formula distributed in numerous countries, including Argentina, Australia, Brazil, China, Croatia, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Italy, Mexico, Poland, Portugal, Russia, Spain, Saudi Arabia, South Africa, Sweden, Turkey and Ukraine, among others.

A wide range of Nestl brands are listed in recall notices, including Alfamino, Lactogen Harmony 1, BEBA OptiPro 1, BEBA Comfort 1, BEBA Supreme, BEBA ExpertPro, NAN Sensilac 1, NAN HA 1, NAN Pro 1, NAN ExpertPro, NAN OptiPro, NAN Supreme, NAN Sensitive 1 and Guigoz OptiPro Relais.

In the United Kingdom and Ireland, Nestl has recalled certain batches of SMA infant formula and follow-on formula, with expiration dates ranging from October 2026 through November 2027.

Company response

In a statement, Nestl said it is working closely with regulators and monitoring the situation.

Although no confirmed cases of product-related illness have been identified, we understand that the situation may raise concerns among parents, the company said. We take any concerns seriously and are monitoring the situation closely.

Nestl also warned that the recall could temporarily affect product availability in some stores, but said it is working to minimize disruptions.

Related recalls

Separately, in December, Croatian authorities recalled Aptamil AR 1 infant formula in 400-gram packages with a use-by date of May 17, 2026, and lot number 111444865. The product was supplied by Nutricia Export BV in the Netherlands and was recalled due to the possible presence of Bacillus cereus.


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