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More scammers have shifted from email to texts

By Mark Huffman Consumer News: Here are some phrases smishing scammers use to hook you of ConsumerAffairs
April 15, 2025

Key takeaways

  • Scammers are increasingly using text messages for fraud (smishing): As technology has evolved, so have scams moving from phone calls and emails to text messages. Smishing scams are now a common way for scammers to reach potential victims.

  • Common smishing hooks use urgency, curiosity, or impersonation: Examples include fake job offers, urgent payment warnings, and mysterious or casual messages from unknown senders. These tactics are designed to prompt a response, confirming your number is active.

  • Engaging with scam texts can lead to identity theft: Once a scammer knows your number is active and engages you in conversation, they can extract personal details and potentially steal your identity. Official sources like the FTC warn against interacting with unknown texts and emphasize that legitimate organizations rarely communicate sensitive matters via text.

Back in the day, when most people had landlines, scammers relied on the telephone to hook their victims. Some scams such as the grandparent scam still rely on a phone but over the years, scams have evolved with technology.

When the internet came along, scammers used email to target victims. Remember the Nigerian prince scam? An email claimed to be from a Nigerian prince who had been overthrown and he need to get millions of dollars out of the country and he would be happy to give you a cut if you would provide your bank information so he could transfer the money.

Common phrases

Lately, scammers are using text messages in what are known as smishing scams to connect with victims. ConsumerAffairs has collected some of the most common messages:

  • Hi, hows it going?

  • Hello, Im Sophia from Bonanz. Your background and resume have been recommended by several online recruitment agencies.

  • Final Reminder: You have an unpaid toll. Failure to remit by April 16, 2025 will result in additional penalties.

  • I was cleaning out my contacts and found your number. Who are you?

  • Did you happen to see my message from yesterday?

  • Hello, I am Lena, a human resources customer service representative of Adjust. Your resume has been recommended by several online recruitment companies.

  • A pending debit of $1,174 at Target is processed. If you did not initiate it, visit (link).

The scammers may have a list of phone numbers or they may be dialing numbers at random. But if you respond and start a conversation, the scammer knows it is a working number and will quickly learn your name.

If the contact develops into a conversation, the scammer will learn other things about you perhaps enough to begin stealing your identity.

The FTC's advice

The Federal Trade Commission has also been collecting scam texts and cautions consumers that these texts often:

  • Promise free prizes, gift cards, or coupons but theyre not real

  • Offer you a low or no interest credit card but theres no deal and probably no card

  • Promise to help you pay off your student loans but they wont

Scammers also send fake messages that say they have information about your account or a transaction. Scammers might say theyve noticed some suspicious activity on your account but they havent.

Its helpful to remember that job recruiters dont off jobs in a text and if the message is from a number you dont know, its best to delete it without responding.

Sign up below for The Daily Consumer, our newsletter on the latest consumer news, including recalls, scams, lawsuits and more.




Posted: 2025-04-15 14:21:47

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Millions of Americans face a health insurance crisis in 2026

By James R. Hood of ConsumerAffairs
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  • States including California, Colorado and Maryland are stepping in after Congress failed to renew enhanced Affordable Care Act subsidies.

  • Most state efforts will only cover a fraction of residents facing sharp premium increases or loss of coverage.

  • Lawmakers warn state budgets cannot replace federal aid indefinitely, raising pressure on Congress to act.


At least a dozen states are scrambling to protect residents from soaring health insurance costs after Congress adjourned without extending enhanced Affordable Care Act subsidies that helped tens of millions of Americans afford coverage.

While states from California to Maryland have announced stopgap measures, nearly all acknowledge the same limitation: They lack the resources to fully replace the expired federal assistance, leaving many people exposed to higher premiums or loss of coverage.

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State responses have varied widely. Georgia and Washington state are unlikely to replace the subsidies, though for different reasons, while states such as Connecticut and New Mexico moved earlier this year to allocate funds in anticipation of congressional inaction.

California, anticipating that a GOP-led Congress would allow the subsidies to expire, was among the first to act. The state is allocating nearly $200 million to replace lost federal subsidies for about 300,000 of its lowest-income residents. Even so, the majority of the states roughly 2 million marketplace enrollees remain vulnerable.

Covered California, as the state's program is called,estimates as many as 400,000 people could go uninsured. In Maryland, which faces a smaller affected population, the poorest residents will receive enhanced assistance, while higher-income enrollees will see more limited relief.

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In battleground states such as Maine, some lawmakers worry that state-funded solutions could reduce pressure on Congress to pass a federal fix, though many say immediate coverage concerns outweigh that risk.

Partisan divides remain stark. While blue states have been far more likely to intervene, some Republican-led states are quietly taking regulatory steps to soften the blow.Texas and Wyoming have adoptedpremium alignment, a market strategy designed to stretch remaining federal subsidies and reduce out-of-pocket costs.

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Cost proves the biggest obstacle

In states weighing whether to act when legislatures reconvene in January, cost remains the central hurdle. In Minnesota, efforts to replace the subsidies have drawn opposition from both parties.Washington state officials citeda budget shortfall as the reason their state cannot step in.

In states with budget surpluses, politics rather than money often blocks intervention.States that never expanded Medicaid face especially severe consequences, with hundreds of thousands of residents at risk of losing coverage entirely.

Pressure builds on Congress

As states debate whether and how to intervene, many lawmakers stress that state-level fixes are temporary at best.

This is a matter of life or death, Georgia Democratic Rep. Sam Parksaid. Peoples lives are on the line. We all have a responsibility to do what we can with what we have.

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A fast-growing twist on phishing

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Quishing, or QR-code phishing, is emerging as a fast-growing fraud tactic.

Consumer advocates say older adults are among the most frequent targets.

Experts urge skepticism of urgent messages and caution when scanning codes.


A new form of fraud known as quishingshort for QR-code phishingis quickly becoming a favorite tool of scammers, and consumer advocates warn that older adults are among the most frequent targets.

Unlike traditional phishing schemes that rely on suspicious emails or text messages, quishing uses QR codes to lure victims to fake websites or malware downloads. The codes may appear on mailed notices, parking tickets, restaurant flyers, utility bills, or even fraudulent bank alerts. A simple scan with a smartphone can direct users to a website designed to harvest personal information or trigger malicious downloads.

This tactic works because QR codes have become ordinary and expected, said Maria Phillips, a digital-security analyst with the nonprofit CyberSafe Elders. People assume theyre harmless, and scammers are exploiting that trust.

Why seniors are being targeted

Seniors are particularly vulnerable to quishing for several reasons. Many are still adjusting to QR-code technology, which became widespread during the pandemic. At the same time, older adults are more likely to receive mailed notices about healthcare, government benefits, or financial accountsprime opportunities for criminals to insert phony QR codes that appear legitimate.

In some cases, scammers place counterfeit QR-code stickers over real ones in public spaces. In others, they mail convincing letters urging recipients to scan immediately to avoid late fees, account suspension, or benefit loss.

Once a victim scans the code, they may be asked to enter login credentials, Social Security numbers, or credit card detailsinformation that can be used for identity theft or direct financial fraud.

Criminals know exactly which messages older adults are most likely to trust, said Denise Carr, policy director at the National Consumer Protection Council. The problem isnt carelessnessits that the are designed to look routine.

How seniors can protect themselves

Experts say the most effective defense against quishing is a mix of caution and independent verification.

Be skeptical of urgency. Scammers often pressure victims to act quickly. Legitimate companies rarely demand immediate action through a QR code.

Verify the source independently. Instead of scanning, users should type the organizations official website into a browser or call a known, trusted phone number.

Avoid scanning unexpected codes. Particularly in mail, on flyers, or in public placesespecially if the message involves money, accounts, or personal information.

As technology evolves, so do . Consumer advocates stress that quishing is not a sign of user error but a sophisticated tactic intentionally designed to blend into daily life. For seniors and their families, heightened awareness may be the strongest protection of all.


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Your rewards arent money and the court just confirmed it

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  • Chipotle can expire points (180 days) because earned rewards points arent legally treated like gift cards

  • Dont hoard points earn-and-burn programs are designed to make unused rewards disappear

  • Protect yourself: check the programs expiration rules and use the minimum numberof points on a small purchaseto protect your points total


A federal court ruled that Chipotle Rewards points are not gift cards or gift certificates under California or New York law, which means Chipotle can legally keep its 180-day expiration policy for points earned through purchases.

The lawsuit tried to challenge that policy by arguing expiring points violate state laws that typically ban expiring gift certificates. The court rejected the claim for a simple reason: earned points arent the same thing as prepaid money.

Why this ruling matters to consumers

Gift cards usually get stronger legal protections because theyre basically stored cash that youve already paid for. But when it comes to loyalty points, its often more of a gray area.

If points are earned through spending, and dont represent a pre-funded cash balance, companies may be allowed to put expiration dates on them. And its my guess that more stores and restaurants will do just that as it encourages consumers to come back to their locations and buy stuff.

Why the court sided with Chipotle

The courts reasoning boiled down to how Chipotles points work in real life:

  • They arent purchased or pre-funded. Meaning you dont buy points the way you buy a gift card.
  • Points arent issued in a set dollar amount. Your points balance isnt a $5 value, but rather 500 points that you can use for free guac.
  • They dont function like money. You cant use points across transactions like stored credit. You redeem them for specific rewards and free add-ons.

What this means for you

If you tend to treat reward points like money you can sit on and hoard until they build up, youre going to get burned and end up losing your points.

Points programs from places like Chipotle and Starbucks are built to be earn-and-burn, not earn-and-hoard. The longer you wait, the more likely youll forget to use them and youll run out of time.

What consumers should do now

Heres how to protect yourself so you dont lose rewards you already earned:

  1. Check your balance today and find the expiration rule. Check your account and look for something like points expire after X days of inactivity.
  2. Set a 120-day reminder. That gives you a buffer before a 180-day cutoff hits.
  3. Track your last activity date, not just your balance. Ive noticed that many programs reset the timer only when you earn or redeem some points, not when you simply open the app.
  4. Redeem smaller rewards sooner. Waiting for the perfect big reward is how points die unused.
  5. Screenshot your balance and activity history. If points disappear early for some reason, you can use that screenshot as your leverage when dealing with customer service.
  6. Watch out for dollar-based credits. If you ever notice that a reward is labeled something like $10 credit, it may be treated differently than points. Meaning if it expires, you have a better case when dealing with customer service to try and get it back.
  7. If points disappear unexpectedly, escalate. Ask for a supervisor, reference your screenshot, and request a one-time reinstatement. Companies often have discretionary make it right power even when the policy says otherwise.

Pro tip: Make one occasional maintenance purchase. Keep your account alive by using some points onsmall add-on, a kids meal, or even redeeming the minimum number of points for a cheap reward. One $3$5 transaction every few months can preserve a much larger points balance.


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At least 5,000 people a year are dying in overdoses that involve gabapentin

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Prescriptions for the nerve-pain drug have doubled in 15 years as doctors moved away from opioids and benzodiazepines.
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At least 5,000 people a year are dying in overdoses that involve gabapentin, often in combination with opioids.


Once considered safe, gabapentin is now under renewed scrutiny

Approved decades ago to treat seizures and the nerve pain that can follow shingles, gabapentin has quietly become one of the most widely used medications in the country. It was the seventh-most prescribed drug in the U.S. last year, according to the Iqvia Institute for Human Data Science, with about 15.5 million people receiving a prescription in 2024, a Centers for Disease Control and Prevention analysis found.

Many of those prescriptions are for conditions the drug was never evaluated for. Off-label prescribing is legal and common, but it means the Food and Drug Administration has not assessed gabapentins risks or benefits for those uses.

A go-to drug for a wide array of ailments

Some physicians say gabapentin can provide real relief for neuropathic pain caused by damaged nerves. But its use has expanded far beyond that niche. Doctors regularly turn to it for chronic back pain, anxiety, migraines, hot flashes in menopause, insomnia and even distorted sense of smell. according to a Wall Street Journal report. Veterinarians prescribe it to calm or ease pain in cats and dogs.

It seemed harmless, said John Avery who was quoted in the WSJ report. He took gabapentin believing it carried few risks.

Evidence mounts that the risks have been underestimated

Recent studies suggest gabapentin is not as benign as once believed. Research has tied the drug to higher risks of dementia, suicidal behavior, severe respiratory complications in people with lung disease, and swelling, along with well-known side effects such as dizziness.

A study published this year found that giving gabapentin to surgical patients did nothing to shorten hospital stays or reduce complicationsand more of those patients reported pain four months after surgery. For years, surgeons had viewed the drug as a tool to curb opioid use.

Dependence and withdrawal concerns emerge

While the medical establishment has long argued that gabapentin isnt habit-forming, some patients say tapering off the drug can be debilitating. Withdrawal symptoms, they say, make clear theyve developed a dependence despite taking it exactly as prescribed.

Still, demand continues to climb. Prescriptions have more than doubled in the past 15 years, a shift driven by efforts to steer patients away from opioids and anti-anxiety medications such as Xanax, which carry more widely recognized dangers.

Rising overdose deaths underscore the stakes

Gabapentin is often taken alongside opioidssometimes under medical supervision and sometimes not. The CDC warns that the combination can be deadly. At least 5,000 people have died from overdoses involving gabapentin in each of the past five years, federal and state data show.

Experts urge caution, not abandonment

Gabapentin remains a crucial therapy for many patients and is well tolerated by most, said Kirk Evoy, a clinical associate professor of pharmacotherapy and translational sciences at the University of Texas at Austin who studies gabapentin misuse. But its rapid spread into so many corners of medicine worries him.

We shouldnt be thinking of gabapentin as this safe drug we can just try for anything and see if it helps, he said.


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