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Consumer Daily Reports

More scammers have shifted from email to texts

By Mark Huffman Consumer News: Here are some phrases smishing scammers use to hook you of ConsumerAffairs
April 15, 2025

Key takeaways

  • Scammers are increasingly using text messages for fraud (smishing): As technology has evolved, so have scams moving from phone calls and emails to text messages. Smishing scams are now a common way for scammers to reach potential victims.

  • Common smishing hooks use urgency, curiosity, or impersonation: Examples include fake job offers, urgent payment warnings, and mysterious or casual messages from unknown senders. These tactics are designed to prompt a response, confirming your number is active.

  • Engaging with scam texts can lead to identity theft: Once a scammer knows your number is active and engages you in conversation, they can extract personal details and potentially steal your identity. Official sources like the FTC warn against interacting with unknown texts and emphasize that legitimate organizations rarely communicate sensitive matters via text.

Back in the day, when most people had landlines, scammers relied on the telephone to hook their victims. Some scams such as the grandparent scam still rely on a phone but over the years, scams have evolved with technology.

When the internet came along, scammers used email to target victims. Remember the Nigerian prince scam? An email claimed to be from a Nigerian prince who had been overthrown and he need to get millions of dollars out of the country and he would be happy to give you a cut if you would provide your bank information so he could transfer the money.

Common phrases

Lately, scammers are using text messages in what are known as smishing scams to connect with victims. ConsumerAffairs has collected some of the most common messages:

  • Hi, hows it going?

  • Hello, Im Sophia from Bonanz. Your background and resume have been recommended by several online recruitment agencies.

  • Final Reminder: You have an unpaid toll. Failure to remit by April 16, 2025 will result in additional penalties.

  • I was cleaning out my contacts and found your number. Who are you?

  • Did you happen to see my message from yesterday?

  • Hello, I am Lena, a human resources customer service representative of Adjust. Your resume has been recommended by several online recruitment companies.

  • A pending debit of $1,174 at Target is processed. If you did not initiate it, visit (link).

The scammers may have a list of phone numbers or they may be dialing numbers at random. But if you respond and start a conversation, the scammer knows it is a working number and will quickly learn your name.

If the contact develops into a conversation, the scammer will learn other things about you perhaps enough to begin stealing your identity.

The FTC's advice

The Federal Trade Commission has also been collecting scam texts and cautions consumers that these texts often:

  • Promise free prizes, gift cards, or coupons but theyre not real

  • Offer you a low or no interest credit card but theres no deal and probably no card

  • Promise to help you pay off your student loans but they wont

Scammers also send fake messages that say they have information about your account or a transaction. Scammers might say theyve noticed some suspicious activity on your account but they havent.

Its helpful to remember that job recruiters dont off jobs in a text and if the message is from a number you dont know, its best to delete it without responding.

Sign up below for The Daily Consumer, our newsletter on the latest consumer news, including recalls, scams, lawsuits and more.




Posted: 2025-04-15 14:21:47

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Consumer News: Watch out for fake AI videos of consumer advocates
Tue, 24 Feb 2026 20:07:06 +0000

Scammers are cloning trusted voices to push bogus offers

By Kyle James of ConsumerAffairs
February 24, 2026
  • Scammers are creating fake videos that appear to show consumer advocates like Clark Howard promoting bogus offers.

  • If its not posted on the experts official website or verified social pages, dont click or share it.

  • Brand-new accounts, misspelled usernames, disabled comments, unknown links, and instant savings claims usually signal a scam.


A new scam is circulating online and it looks way too real. Scammers are using artificial intelligence to generate videos that seem to show trusted consumer adviser Clark Howard promoting products or services. But make no mistake about it, these are not real endorsements.

In at least one AI-generated video, an imitation Clark is shown recommending a tool for finding cheaper car insurance. Viewers at first thought it was the real Clark Howard, as this is the type of advice he often gives, but they soon realized it was 100% fake.

This is part of a growing wave of deepfake where fraudsters use AI-generated faces and voices to trick you into buying something, clicking a link, or giving up personal information.

Practical tips to protect yourself

1. Always verify the source.

If a video claims to be from Clark Howard or any trusted expert, check his/her official website or verified social pages before doing anything. Real and authentic content will always be shared there first.

2. Dont click or share suspicious posts.

Even if the video looks real, be skeptical, especially if its not being shown on the official social media page of the consumer advocate.

Be even more cautious if the video is strongly recommending a product, insurance offer, or deal that seems a little too good to be true.

3. Watch for red flags:

  • Unusual claims (like zero fees, instant savings with no proof).
  • Links to unknown websites.
  • Immediate requests for personal info.
  • Comments turned off.

These are all prevalent in the deepfake posts going around right now on social media.

4. Compare with known content.

In the Clark Howard example, its smart to search for the same advice hes giving on his official website and social media channels.

If you cant find it there, its safe to assume its fake.

5. Check the account details.

These fake videos usually come from brand-new social accounts that look real at first glance. Some even have a slight misspelling in an attempt to copy a legitimate source.

Get in the habit of tapping the profile. From there, take a close look at when it was created, how many followers it has, and what other videos have been posted.

A real consumer advocate like Clark Howard will have a long posting history, consistent branding, and verified badges.


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Consumer News: What to ask when considering a pre-paid funeral plan
Tue, 24 Feb 2026 20:07:06 +0000

Not all plans are the same

By Mark Huffman of ConsumerAffairs
February 24, 2026
  • What exactly is covered and what isnt?

  • Is the plan transferable, refundable or cancelable?

  • How is my money protected if the provider goes out of business?


As funeral costs continue to rise, more Americans are considering pre-paid funeral plans as a way to lock in prices and spare loved ones from difficult financial decisions. The concept is simple: pay in advance for funeral goods and services at todays prices. But consumer advocates warn that not all plans are created equal and the details matter

Before signing a contract, experts say consumers should slow down and ask a series of critical questions to ensure they understand what theyre buying.

What exactly does the plan include?

One of the biggest sources of confusion with pre-paid funeral plans is what is and is not covered. Some plans include only basic services such as the funeral homes fee and transportation of the body. Others bundle items such as a casket, embalming, visitation, flowers and burial vault.

Consumers should request a detailed, itemized list and compare it to the funeral homes General Price List, which funeral providers are required by federal law to provide.

Its also important to ask:

  • Does the plan cover cemetery costs, including the burial plot and opening/closing of the grave?

  • Are there additional fees for death certificates, obituaries or clergy honorariums?

  • What happens if prices rise faster than expected?

Some contracts guarantee prices for selected items, while others simply set aside money that may or may not keep pace with inflation.

Is the plan guaranteed?

A key distinction in the funeral industry is between guaranteed and non-guaranteed contracts.

A guaranteed plan locks in the price of specified services regardless of future cost increases. A non-guaranteed plan, by contrast, sets aside funds that may fall short if funeral costs rise.

Consumers should ask directly: Is this plan guaranteed? If so, which items are guaranteed and which are not?

How is the money held?

Pre-paid funeral funds are typically placed in a trust account or used to purchase a life insurance policy. The structure affects both security and flexibility.

Ask:

  • Is the money held in trust, or is it funding an insurance policy?

  • Who controls the funds?

  • What happens if the funeral home closes or changes ownership?

State laws regulate pre-need funeral contracts, but protections vary. Consumers may want to verify the providers licensing and check for complaints with their state funeral board or attorney generals office.

Can I cancel or transfer the plan?

Life circumstances change. People relocate, experience financial hardship or simply change their minds.

Before committing, ask:

  • Can I cancel the plan?

  • Will I receive a full refund?

  • Are there cancellation fees?

  • Can the plan be transferred to another funeral home if I move?

Some plans are portable nationwide; others are tied to a specific provider.

What if my wishes change?

Funeral preferences may evolve over time. Cremation rates, for example, have risen sharply in recent decades.

Consumers should find out whether they can modify arrangements later and whether changes would trigger additional costs.

Are sales tactics pressuring me?

Consumer advocates caution that some pre-need funeral plans are sold using high-pressure tactics, particularly to seniors. Buyers should never feel rushed.

Its wise to:

  • Take a copy of the contract home for review.

  • Discuss the decision with family members.

  • Compare offers from multiple providers.

Is prepaying the right choice?

Pre-paying isnt the only way to prepare. Some financial planners suggest setting aside funds in a payable-on-death bank account, which gives heirs flexibility while avoiding potential contract restrictions.

Ultimately, the decision comes down to personal preference: locking in details and prices today versus preserving flexibility for tomorrow.

By asking the right questions and carefully reviewing the fine print, consumers can ensure that a pre-paid funeral plan provides peace of mind not unexpected complications for themselves and their families.


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Consumer News: FDA approves four-dose Zepbound KwikPen for weight loss
Tue, 24 Feb 2026 17:07:05 +0000

The approval marks an expansion of delivery options

By Mark Huffman of ConsumerAffairs
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  • The FDA has approved a new four-dose, single-patient-use KwikPen for Zepbound (tirzepatide), giving patients a full month of treatment in one device.

  • Lilly says the new pen expands patient choice, with self-pay pricing through LillyDirect starting at $299 per month for the 2.5 mg dose.

  • Zepbound remains the top-prescribed injectable obesity medication, with clinical trials showing average weight loss of up to 50 pounds.


Eli Lilly and Company has announced that the U.S. Food and Drug Administration has approved a label expansion for its obesity drug Zepbound, adding a new four-dose, single-patient-use KwikPen designed to deliver a full month of treatment in a single device.

The approval marks an expansion of delivery options for Zepbound (tirzepatide), which is already available in single-dose vials. Lilly said the KwikPen is intended to give patients and healthcare providers more flexibility in choosing a format that best fits individual preferences and circumstances.

Zepbound is the No. 1 prescribed injectable obesity-management medication, helping adults achieve meaningful and clinically proven weight loss, on average, up to 50 pounds as seen in SURMOUNT-5, said Ilya Yuffa, executive vice president and president of Lilly USA and Global Customer Capabilities.

As part of our commitment to supporting people living with obesity in their weight management journey, we are introducing a new option with the Zepbound KwikPen, a device trusted by patients globally and in the United States for other Lilly medicines.

Direct-to-consumer platform

The company is also emphasizing affordability through its direct-to-consumer platform, LillyDirect. Patients with a valid prescription who opt to self-pay through LillyDirect can receive Zepbound in either the KwikPen or single-dose vial, with pricing starting at $299 per month for the 2.5 mg starting dose.

Lilly said more than 1 million patients accessed its treatments through LillyDirect in 2025. The company added that one in three new patients beginning a branded weight management medication last year was prescribed Zepbound self-pay vials, underscoring demand for alternative access models amid ongoing pricing scrutiny in the GLP-1 market.

Lilly said Zepbounds growing use is driven in part by clinical data showing substantial weight loss. In the 72-week SURMOUNT-1 trial, adults taking the 15 mg dose lost an average of 20.9% of their body weight, compared with 3.1% for those on placebo. In the open-label SURMOUNT-5 study, patients taking Zepbound lost an average of 50 pounds, or 20.2% of body weight, compared with 33 pounds, or 13.7%, among those taking injectable Wegovy.

Zepbound is approved for adults with obesity, as well as certain adults who are overweight and have at least one weight-related medical condition, to help reduce excess body weight and maintain weight loss. It is also approved for adults with moderate-to-severe obstructive sleep apnea and obesity to improve OSA symptoms.

Lilly cautions that Zepbound is not for cosmetic weight loss and that individual results may vary. The drug carries a boxed warning about the risk of thyroid tumors, including thyroid cancer.

It should not be used by patients with a personal or family history of medullary thyroid carcinoma or by those with Multiple Endocrine Neoplasia syndrome type 2. Zepbound should also not be used with other tirzepatide-containing products or GLP-1 receptor agonists, and its safety and effectiveness in children have not been established.


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Consumer News: Tensions with Iran continue to send gas prices higher
Tue, 24 Feb 2026 14:07:06 +0000

The national average price inched up again this week

By Mark Huffman of ConsumerAffairs
February 24, 2026
  • The nations average price of gasoline has risen 1.2 cents over the last week and stands at $2.88 per gallon, according to GasBuddy data compiled from more than 12 million individual price reports covering over 150,000 gas stations across the country.

  • The national average is up 2.8 cents from a month ago and is 19.5 cents per gallon lower than a year ago.

  • The national average price of diesel rose 6.2 cents in the last week and stands at $3.686 per gallon.


Motorists are seeing gas prices edge higher as rising oil prices and geopolitical tensions add pressure to fuel markets heading into late winter.

According to GasBuddy, the national average price of gasoline climbed 1.2 cents over the past week to $2.88 per gallon. While prices are modestly higher than a month ago, they remain nearly 20 cents below where they stood at this time last year. Diesel prices posted a sharper increase, jumping 6.2 cents to $3.686 per gallon.

Average gasoline prices continue to drift higher as crude oil trades near its highest level since last summer, driven by mounting geopolitical risk premiums tied to escalating tensions between the United States and Iran, Patrick De Haan, head of petroleum analysis at GasBuddy, said in the companys weekly blog.

While there has been no direct disruption to energy infrastructure, markets are increasingly pricing in the possibility of a broader exchange that could threaten supply flows.

Other issues

De Haan noted that beyond geopolitical concerns, domestic supply issues are also contributing to upward price pressure. Refinery outages and disruptions along the Olympic Pipeline have tightened supply in parts of the Pacific Northwest, pushing prices higher in that region. With refinery maintenance season approaching, he warned that the national average could soon test the $3-per-gallon mark as seasonal supply constraints intensify.

Oil markets have been driven largely by renewed tensions in the Middle East, particularly concerns involving Iran and the potential for supply disruptions near the Strait of Hormuz a critical chokepoint for global crude shipments. That risk premium helped lift crude prices over the past week.

In early Monday trading, West Texas Intermediate crude rose 37 cents to $66.85 per barrel, up nearly $4 from the previous Mondays $62.98 settlement. Brent crude also climbed 32 cents to $72.08 per barrel, compared with $67.84 a week earlier.

Giovanni Staunovo, a commodities analyst at UBS, said oil is trading at a multi-month high, supported primarily by geopolitical tensions. New talks between the U.S. and Iran are scheduled later this week. Historically, he noted, risk premiums tend to fade if supply disruptions fail to materialize. Traders are also watching next Sundays OPEC+ Group of Eight meeting for potential policy signals.

Inventories tighten despite balanced supply picture

The latest data from the U.S. Energy Information Administration showed a mixed supply backdrop.

For the week ending February 13, U.S. crude oil inventories fell by 9.0 million barrels and now sit about 5% below the seasonal average. The Strategic Petroleum Reserve rose slightly, increasing by 200,000 barrels to 415.4 million barrels.

Gasoline inventories declined by 3.2 million barrels but remain roughly 3% above the five-year seasonal average. Distillate inventories, which include diesel, fell by 4.6 million barrels and are about 5% below the five-year average.

Refinery utilization increased 1.6 percentage points to 91.0%, while implied gasoline demand a proxy for retail demand rose by 448,000 barrels per day to 8.749 million barrels per day.

Despite relatively balanced global supply fundamentals, the drawdowns in crude and distillate stocks, combined with rising refinery maintenance, could limit near-term relief at the pump.

Regional price gaps persist

While the national average stands at $2.88 per gallon, prices vary widely across the country.

The most common price motorists encounter is $2.69 per gallon, down 10 cents from last week.

The median U.S. gas price is $2.75 per gallon, about 13 cents lower than the national average.

The top 10% of stations are charging an average of $4.36 per gallon, while the bottom 10% average just $2.29 per gallon.

Oklahoma ($2.29), Arkansas ($2.40), and Louisiana ($2.42) currently boast the lowest statewide averages. At the other end of the spectrum, California ($4.55), Hawaii ($4.31), and Washington ($4.23) have the highest prices.

Among weekly movers, Oregon saw the largest increase, with prices rising 17.2 cents, followed by Washington (+14.6 cents) and Minnesota (+13.3 cents). Michigan posted a notable decline of 12.4 cents, while Ohio rose 10.7 cents.

With oil hovering at multi-month highs and refinery maintenance season approaching, analysts say drivers should be prepared for the possibility of further incremental increases in the weeks ahead.


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Consumer News: Metal fragments cause recall of nearly 10,000 pounds of meatballs
Tue, 24 Feb 2026 14:07:06 +0000

A consumer complaint led to the recall

By Mark Huffman of ConsumerAffairs
February 24, 2026
  • Rosina Food Products recalls 9,462 pounds of frozen meatballs over possible metal contamination.

  • Affected Bremer Family Size Italian Style Meatballs were sold at Aldi stores nationwide.

  • No injuries have been reported, but consumers are urged not to eat the product.


Rosina Food Products, Inc., is recalling approximately 9,462 pounds of ready-to-eat frozen meatball products that may be contaminated with metal fragments, according to the U.S. Department of Agricultures Food Safety and Inspection Service (FSIS).

The recall involves fully cooked frozen Bremer Family Size Italian Style Meatballs produced on July 30, 2025. The affected items were sold in 32-ounce printed poly film bags labeled as containing about 64 meatballs per package.

The packages bear a BEST BY date of Oct. 30, 2026, along with timestamps between 17:08 and 18:20 printed on the back of the label.

The recalled products display establishment number EST. 4286B inside the USDA mark of inspection. They were distributed to Aldi supermarket locations nationwide and have a 15-month shelf life.

Consumer complaint triggered the recall

The issue came to light after FSIS received a consumer complaint reporting metal fragments found in the meatballs. There have been no confirmed reports of injuries associated with the product. However, officials advise anyone concerned about a possible injury to contact a healthcare provider.

FSIS expressed concern that some of the recalled meatballs may still be in consumers refrigerators or freezers. Shoppers who purchased the product are urged not to consume it and to either discard it or return it to the place of purchase.

The agency said it routinely conducts recall effectiveness checks to ensure that companies notify customers and remove affected products from commerce. Retail distribution lists will be posted on the FSIS website as they become available.

Consumers with questions about the recall can contact Rosina Food Products customer service line at 1-888-767-4621 or by email at CService@rosina.com.

Consumers with food safety questions may call the USDA Meat and Poultry Hotline at 888-674-6854 or email MPHotline@usda.gov. Food safety concerns can also be reported through the USDAs Electronic Consumer Complaint Monitoring System, available online 24 hours a day.


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