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Royal Paper says it will continue rolling out its products during the process

By James R. Hood of ConsumerAffairs
April 15, 2025

Key takeaways:

  • Royal Paper, a key supplier for Trader Joes and Kroger, is filing for bankruptcy amid a planned asset sale

  • The company says operations will continue as normal during the transition to new ownership

  • Toilet paper remains a sensitive commodity for consumers, with pandemic-era shortages still fresh in memory


Royal Paper has filed for bankruptcy. Why should you care? Well, not to sow widespread panic buying but Royal supplies toilet paper and other paper products to Trader Joe's, Kroger and other major outlets.

The bankruptcy isn't necessarily a crisis for those without bidets or other cleansing methods though. It's part of a sale of the Arizona company's assets toSofidel America Corp., the companies announced.

The sale is subject to court approval but Royal said it "intends to move through this process while operating in the ordinary course providing the high-quality products that its customers and partners rely on."

"Our team has been working diligently to strengthen our financial foundation in the face of difficult macroeconomic circumstances and other challenges facing Royal, said Steve Schoembs, Chief Executive of Royal.

The company sells paper goods under a variety of brand names and store brands.

"Some (stores) prefer to carry one of our proven retail brands like Earth First, SuperSoft, and EcoFirst. Others want to build their brands by working with us to create their own private label brand," the company said.

A vital staple

Toilet paper is no small consideration for American consumers. During the early days of the COVID pandemic, supermarkets' paper goods shelves were bareas worried shoppers stocked up on vital supplies.

Driving the frenzy was the closure of many offices and institutions, where many consumers normally used on-site bathrooms. Those who suddenly began working from homefound themselves running through their paper goods supplies, sparking an anguished reaction comparable to the fear of infection.

Paper manufacturers were caught with their plans down and did not have vast quantities of home-style toilet paper in stock. The office variety typically comes in huge rolls and is thinner than the more luxe version preferred by homeowners.

Thus, there was an uncomfortable waiting period while supplies caught up with demand.




Posted: 2025-04-15 16:52:20

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Consumer News: Used-car prices climb as tight supply makes it tougher for buyers
Thu, 09 Apr 2026 19:07:06 +0000

Fewer late-model vehicles for sale, along with heavy demand, is pushing prices higher

By Mark Huffman of ConsumerAffairs
April 9, 2026
  • Used-car prices rose 6.2% year over year in March, reaching their highest level since summer 2023

  • Tight inventory and strong consumer demand are driving sustained price increases

  • Cox Automotive expects prices to remain firm through midyear before easing later in 2026


Consumers often buy a late-model used car because they can be priced thousands of dollars less than a new model. However, the latest data suggest that the gap may be closing at least. at the wholesale level.

Used-vehicle prices surged in the first quarter of 2026, continuing a rebound that has pushed wholesale values to their highest level in nearly three years, according to Cox Automotives latest Manheim Used Vehicle Value Index (MUVVI) report.

The index rose to 215.3 in March, up 6.2% from a year earlier and marking the fifth consecutive month of gains. Prices also increased 1.4% month over month, reflecting what Cox described as a stronger-than-normal spring market.

Supply and demand

Cox Automotive said the gains were driven largely by robust demand and limited supply. Inventory levels tightened throughout the quarter, with days supply falling below 40 days in March one of the lowest readings this year as vehicles sold quickly at auction and on dealer lots.

At the same time, high new-car prices averaging above $49,000 are pushing more consumers into the used market, further boosting demand. However, slower new-vehicle sales have reduced the number of trade-ins, exacerbating the the shortage of used vehicles.

Used-vehicle demand is healthy and inventory levels are relatively tight, Cox Automotive Chief Economist Jeremy Robb said in the report, noting that dealer competition at auctions has intensified and sales conversion rates have risen above recent averages.

Demand for used EVs

The first quarter also showed strength in specific segments, including used electric vehicles, where increased off-lease supply and relative affordability compared to new EVs supported pricing and activity.

Retail sales reflected the same momentum, rising about 2% year over year in the first quarter, even as overall supply remained constrained.

Looking ahead, Cox Automotive expects the used-car market to remain near current levels in the near term. Prices are likely to hold steady through the spring and early summer, supported by tax refund season and ongoing demand. However, the company suggests the market may be more favorable for buyers in the second half of the year.


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Consumer News: For the first time in months, the average house payment rose in March
Thu, 09 Apr 2026 16:07:05 +0000

Since the start of the Iran war, mortgage rates are climbing

By Mark Huffman of ConsumerAffairs
April 9, 2026
  • Median U.S. mortgage payment rose to $2,742, up 0.4% year over year the first increase in nearly six months.

  • Mortgage rates climbed to a six-month high, with daily averages reaching as high as 6.64%.

  • Home prices increased 2.1% annually, contributing to worsening affordability and slowing buyer activity.


Home affordability just got a little worse. The reversal in mortgage rates, combined with still-rising home prices in some markets, pushed monthly payments up for the first time in nearly half a year, according to a new report from Redfin.

In March, the median monthly mortgage payment reached $2,742, marking a modest 0.4% increase from a year earlier, but reversing a roughly six-month trend of flat or declining costs.

The uptick comes as borrowing costs surged in recent weeks. The average mortgage rate climbed to a six-month high of about 6.38%, with daily averages hitting as much as 6.64% toward the end of the period analyzed.

Home prices are still rising

At the same time, home prices also moved higher. The median sale price rose 2.1% year over year during the four weeks ending March 29 the largest increase in roughly a year adding further pressure on buyers already contending with elevated financing costs.

Redfin attributed much of the recent increase in mortgage rates to rising oil prices and broader economic uncertainty tied to the ongoing conflict in Iran. Those factors have pushed up bond yields, which heavily influence mortgage rates.

Because of higher costs, there is less demand. Pending home sales fell 1.2% compared with a year earlier, while mortgage purchase applications declined 3% week over week, signaling reduced buyer activity.

Homes are also taking longer to sell, with the typical property spending 53 days on the market five days longer than a year ago.

Buyers pull back as supply builds

Spring is the most active season for home sales, but affordability challenges appear to be sidelining many would-be buyers, even as the number of homes for sale increases. New listings rose 1.7% year over year, contributing to a growing imbalance between supply and demand.

Redfin reported a gap of roughly 630,000 more sellers than buyers the largest on record dating back to 2013 highlighting a shift in market dynamics that could give remaining buyers more negotiating power.


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Consumer News: Google will pay $135 million in data privacy settlement
Thu, 09 Apr 2026 16:07:05 +0000

Heres what it means for consumers

By Mark Huffman of ConsumerAffairs
April 9, 2026
  • Google agreed to a $135 million settlement to resolve claims related to user data privacy violations.

  • Eligible users may receive direct payments or credits, depending on how their data was affected.

  • The settlement also requires Google to change certain data collection and disclosure practices.


Google will pay $135 million to settle allegations that it improperly collected and used personal data, marking another high-profile case in the growing scrutiny of Big Techs data practices.

While the company has not admitted wrongdoing, the settlement aims to compensate affected users and address concerns about transparency.

Who is eligible?

The settlement is expected to benefit millions of users whose data may have been collected or shared without sufficient disclosure. While final eligibility criteria will be outlined in court-approved documents, affected individuals are generally those who used certain Google services during a specified time period tied to the claims.

This could include users of products such as Google Search, Chrome, or location-based services, depending on the scope of the lawsuit.

How compensation will work

Consumers who qualify will likely need to submit a claim through a settlement website. Payments are expected to vary based on:

  • The number of valid claims submitted

  • The extent of each users interaction with the services in question

  • Administrative costs and legal fees deducted from the total fund

In similar settlements, individual payouts often range from modest cash payments to account credits or other forms of compensation. In some cases, users who do not file a claim may still benefit indirectly through changes to company practices.

Changes to Googles practices

Beyond financial compensation, the settlement requires Google to modify how it handles user data. These changes may include:

  • Clearer disclosures about what data is collected and how it is used

  • Enhanced user controls over privacy settings

  • Limits on certain types of data tracking or retention

Advocates say these provisions are just as important as the monetary component, as they aim to prevent similar issues in the future.

The settlement still requires final court approval. If approved, eligible users will be notified typically via email or public notices with instructions on how to file a claim.

Consumers are encouraged to watch for official communications and avoid third-party sites that may attempt to exploit interest in the settlement.


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Consumer News: Warning: Check washing can drain your bank account
Thu, 09 Apr 2026 16:07:05 +0000

An old scam is making a comeback

By Mark Huffman of ConsumerAffairs
April 9, 2026
  • Criminals are increasingly stealing and altering paper checks in a scheme known as check washing, costing consumers and banks millions.

  • Simple chemicals can erase ink, allowing thieves to rewrite checks for much larger amounts.

  • Experts say a mix of safer payment habits and vigilance can dramatically reduce your risk.


With digital payments, fewer checks get written these days. But that hasnt stopped a decades-old fraud tactic from making a troubling comeback across the United States: check washing.

Law enforcement agencies and financial institutions are warning that criminals are targeting mailboxes, businesses, and even residential neighborhoods to steal paper checks, chemically erase the original ink, and rewrite them for higher amounts.

The scam is low-tech but highly effective. Using common household solvents such as acetone or bleach, thieves can remove ink from a check without damaging the paper. Once washed, the check is rewritten often payable to a different recipient and for a significantly larger sum then deposited or cashed before the original account holder notices.

Banks report that check fraud losses have risen sharply in recent years, driven in part by this method. The U.S. Postal Inspection Service has also flagged an increase in mail theft tied to the scheme, with criminals sometimes targeting outgoing mail left in residential mailboxes overnight.

How the scam works

The process begins with access. Criminals may steal checks from:

  • Unsecured residential mailboxes

  • Blue USPS collection boxes (sometimes using stolen or counterfeit keys)

  • Business mailrooms or offices

Once a check is obtained, the original ink especially if written with standard ballpoint pens is removed. The altered check is then rewritten with new payee information and a higher dollar amount, sometimes thousands more than originally intended.

While anyone who writes paper checks can be targeted, certain groups face higher exposure:

  • Small businesses that regularly issue checks

  • Individuals who pay bills by mail

  • Older adults who rely more heavily on traditional banking methods

Criminals also look for patterns, such as regularly scheduled payments, to make altered checks appear less suspicious.

How to protect yourself

Financial experts say prevention is the best defense. Key steps include:

  1. Use more secure writing tools. Gel pens with pigmented ink are harder to wash off than standard ballpoint pens.
  2. Avoid leaving outgoing mail unattended.Deposit checks directly inside a post office or hand them to a postal worker. If using a mailbox, avoid leaving mail overnight.
  3. Switch to electronic payments when possible.Online bill pay, ACH transfers, and digital wallets eliminate the risk of physical theft.
  4. Monitor your accounts frequently.Check your bank activity regularly and set up alerts for unusual transactions.
  5. Act quickly if something looks wrong. If you spot a suspicious transaction, contact your bank immediately. Federal law and banking policies often limit your liability but timing matters.

Banks and law enforcement respond

Banks are investing in fraud detection systems, and postal inspectors are increasing enforcement efforts. Still, officials emphasize that consumer awareness remains a critical line of defense.

As digital payments become more common, experts say like check washing serve as a reminder: even old-school methods can create modern risks.


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Consumer News: Southwest Airlines tightens rules on portable chargers on aircraft
Thu, 09 Apr 2026 16:07:05 +0000

There are rising concerns that these devices are fire hazards

By Mark Huffman of ConsumerAffairs
April 9, 2026
  • Southwest Airlines will limit passengers to one portable charger per person starting April 20, 2026.

  • Chargers must be kept visible during use and cannot be stored in overhead bins or checked luggage.

  • The policy is aimed at reducing the growing risk of lithium-ion battery fires onboard aircrafts.


Since the beginning of the smartphone era, there have been some close calls on commercial aircrafts, when batteries have overheated and started fires. Fortunately, none of these incidents ended in tragedy, but Southwest Airlines is taking steps to make sure none ever do.

In particular, the airline is rolling out stricter rules on portable chargers, becoming one of the most aggressive U.S. carriers in addressing the risks posed by lithium-ion batteries on flights.

Beginning April 20, passengers will be allowed to bring only one portable charger onboard, and it must remain visible when in use. The airline is also reinforcing existing restrictions that prohibit storing these devices in checked baggage or overhead bins, a move designed to ensure that flight crews can quickly respond if a battery overheats or catches fire.

Builds on previous policy

The updated policy builds on earlier measures introduced in 2025, when Southwest required passengers to keep power banks in plain sight while charging, rather than tucked inside bags. That rule made the airline the first major U.S. carrier to mandate visibility for portable charging devices during flights.

Airline officials say the tighter restrictions are a direct response to a steady increase in lithium battery-related incidents. According to federal data, dozens of overheating and fire events involving such batteries are reported each year, with portable chargers among the most common culprits.

Visibility is key, safety experts note, because early detection allows flight attendants to intervene before a malfunction escalates into a dangerous cabin fire.

Goes beyond existing guidance

Southwests new rule goes beyond recent international guidance, which suggested allowing up to two portable chargers per passenger. Instead, the airline opted for a stricter limit as part of a broader push to prioritize onboard safety.

The airline said it does not plan to aggressively enforce the policy through bag searches but will emphasize the rules during booking and check-in. Officials hope increased awareness will encourage compliance without slowing down boarding or inconveniencing travelers.

The move also reflects a wider shift across the aviation industry. Several international carriers, particularly in Asia, have already adopted similar or even stricter policies following high-profile incidents involving battery fires on planes.


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