There have been four reports of the adaptors overheating and smoking
of ConsumerAffairs-
Yamaha has recalled 37,400 PA-300C power adaptors due to a risk of overheating and fire
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The recall affects adaptors sold with specific Yamaha and Steinberg products between July 2010 and May 2012, including digital pianos, music workstations, and Clavinova models.
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Consumers should stop using the affected adaptors immediately and contact Yamaha for a free replacement
Yamaha is recalling 37,400 power adaptors for digital pianos and music workstations because they can can overheat and ignite, posing burn and fire hazards. The firm has received four reports of adaptors burning or smoking. No injuries have been reported.
This recall involves Yamaha-brand AC adaptors with model number PA-300C that were sold with Yamaha-brand arranger workstations, digital pianos, and music control panels, as well as Steinberg-brand audio interfaces.
The AC power adaptors are black and have the model name, the model number, the efficiency level, and the serial number printed on the AC adaptor rating label. The recalled adaptors were manufactured from July 2010 through May 2012.
The fifth character in the serial number corresponds to the year the product was manufactured, while the sixth character corresponds to the month that the product was manufactured. For example, XXXX24XXXXX corresponds to April 2012. The power adaptors were sold separately as a service part and also built into certain Yamaha-brand Clavinova digital pianos.
What to do
Consumers should immediately stop using and unplug the recalled PA-300C AC Power Adaptor and contact Yamaha Corporation of America for a free replacement adaptor. Visit www.yamaha.com/us/support/pa300crecall/ for instructions to participate in the recall.
Consumers will need to submit their information through an online form or by email, and will need to submit evidence of product destruction with their claim. Consumers should not damage their recalled adaptor until they have read the recall instructions online.
Consumers who own a Yamaha-brand Clavinova digital piano with a recalled adaptor should unplug the piano and contact Yamaha. Yamaha will provide piano technician services to perform an on-site inspection of the piano and provide a free replacement adaptor.
Consumers may contact Yamaha toll-free at 844-703-5446 from 9 a.m. to 5 p.m. PT Monday through Friday, email at This email address is being protected from spambots. You need JavaScript enabled to view it., or online at www.yamaha.com/us/support/pa300crecall/ or at www.usa.yamaha.com and click on Product Safety Information at the bottom of the page for more information.
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Posted: 2025-05-09 10:57:46
