Consumer News: What are passkeys? Hint: They're faster and safer than passwords

The retailer settled charges that it printed too many credit card digits on receipts

By Mark Huffman of ConsumerAffairs

• Trader Joes agreed to a $7.4 million class action settlement over claims it printed too many digits of customers card numbers on receipts.

• Eligible shoppers could receive about $100 each, depending on how many claims are filed.

• Consumers must file a claim by June 9, 2026 to receive compensation.

Trader Joes customers who paid with a credit or debit card several years ago may now be entitled to a cash payout as part of a newly announced class action settlement.

The grocery chain agreed this week to pay $7.4 million to resolve allegations that it violated the federal Fair and Accurate Credit Transactions Act (FACTA), a law designed to protect consumers from identity theft.

What the lawsuit claims

The lawsuit centered on receipts issued at some Trader Joes stores between March 5, 2019, and July 19, 2019. According to court filings, certain receipts displayed both the first six and last four digits of customers credit or debit card numbers more information than allowed under federal law.

Plaintiffs argued that exposing those digits increased the risk of identity theft, though Trader Joes has denied wrongdoing and says no cases of fraud were reported.

Who is eligible for compensation

Consumers may qualify for a payout if they meet all of the following criteria:

• Used a credit or debit card at a Trader Joes store.

• Made the purchase during the window from March 5 to July 19, 2019.

• Received a receipt that showed both the first six and last four digits of their card number.

Not every transaction or store was affected, meaning eligibility depends on whether the receipt formatting issue occurred in that specific purchase.

Roughly 757,000 customers are estimated to fall within the eligible class.

How much money consumers could receive

Each valid claimant is expected to receive around $102, though the final amount may vary depending on how many people file claims and the deduction of legal fees and costs.

In general, fewer claims mean larger individual payouts, while more claims reduce the per-person amount.

How to file a claim

Consumers who believe they qualify can submit a claim in several ways:

• Online through the official settlement website

• By mail using a printed claim form

• By phone via the settlement administrator

Some consumers may have received a notice with a Claim ID and PIN, but claims can still be submitted without it in many cases.

Key deadlines to know

• June 9, 2026 Deadline to file a claim or opt out

• August 10, 2026 Final court approval hearing

• Payments are expected about 45 days after final approval, assuming no appeals

Filing a claim comes with a tradeoff: those who accept payment will give up the right to sue Trader Joes separately over the same issue. Consumers who prefer to retain that right must opt out of the settlement before the deadline.

Rate peaked at nearly 6.5% earlier this month

By Mark Huffman of ConsumerAffairs

• Mortgage rates have fallen to about 6.3%, a four-week low and below last years levels

• The decline offers modest relief to buyers but rates remain high enough to limit affordability

• Economists say continued volatility and economic uncertainty could keep the housing market subdued

After jumping in March at the start of the Iran war, mortgage rates in the U.S. are edging lower again, offering a small but notable boost to prospective homebuyers as the critical spring selling season unfolds.

Freddie Mac said in its latest weekly survey that the average rate on a 30-year fixed mortgage declined to 6.30%, marking a four-week low and a meaningful drop from 6.83% a year ago. The dip represents the second consecutive weekly decline and the lowest level since mid-March.

Mortgage rates declined this week to a four-week low a meaningful improvement for homebuyers, said Freddie Mac Chief Economist Sam Khater in the companys press release.

Relief for buyers but not a breakthrough

While the easing in rates is welcome news, borrowing costs remain elevated compared with the ultra-low levels seen earlier in the decade. Rates hovering above 6% continue to stretch affordability, especially as home prices remain high and inventory is limited.

Recent data shows the housing market is still struggling to regain momentum. Existing-home sales fell in March and are hovering near 30-year lows, reflecting a combination of high costs and cautious buyers.

Even with the recent drop, economists say many would-be buyers are still sidelined.

Affordability challenges and economic uncertainty continue to constrain demand, analysts note, despite early signs of increased activity like rising refinance applications.

Volatility remains a key risk

Mortgage rates have been particularly volatile in recent weeks, driven by shifting inflation expectations and geopolitical tensions. Rates climbed sharply in March amid concerns tied to global conflicts and rising energy prices, before easing as those fears subsided.

Because mortgage rates tend to track the 10-year Treasury yield, they remain sensitive to inflation data and Federal Reserve policy. The Feds decision to keep interest rates elevated to combat inflation could limit how far mortgage rates fall in the near term.

What it means for the housing market

The recent decline could provide a modest tailwind for the housing market during its busiest season. Lower rates can improve purchasing power and encourage both buyers and sellers to re-enter the market.

However, the broader outlook remains uncertain. While some forecasts suggest rates could drift below 6% later this year, that trajectory depends heavily on inflation cooling and economic stability.

For now, the market appears stuck in a middle ground: rates are improving enough to spark interest, but not enough to fully unlock demand.

In practical terms, that likely means a gradual, uneven recovery rather than a sharp rebound with affordability continuing to be the biggest constraint for U.S. homebuyers in 2026.

The shopping networks have struggled to compete with influencers

By Mark Huffman of ConsumerAffairs

• QVC has filed for Chapter 11 bankruptcy protection amid declining sales and mounting debt

• The home shopping giant says it will continue operating while restructuring its business

• Industry analysts point to shifting consumer habits and e-commerce competition as key factors

For a generation or two of consumers, it was must-see TV. Continuous shopping shows on cable, where hosts tried to entertain as they sold products directly to callers.

But times have changed.

QVC, the long-running television and online shopping network known for its live product demonstrations, has filed for Chapter 11 bankruptcy protection, according to court documents.

The move comes as the company grapples with declining revenues, rising operational costs, and increased competition from digital-first retailers.

The company said in a statement that it intends to use the bankruptcy process to restructure its debt and streamline operations while continuing to serve customers.

QVC remains committed to delivering engaging shopping experiences across platforms, the statement read. This restructuring will position us for long-term stability in a rapidly evolving retail environment.

TV shopping pioneer

Founded in 1986, QVC became a pioneer of televised shopping, building a loyal customer base through charismatic hosts and real-time product showcases. However, the rise of e-commerce giants and social media-driven shopping has steadily eroded its market share.

Consumers have increasingly shifted toward on-demand, mobile-first purchasing apps, leaving traditional TV retail struggling to adapt.

Industry analysts say QVCs challenges reflect broader trends affecting legacy retailers. They note that the convenience and personalization offered by online platforms have fundamentally changed how people shop.

In recent years, QVCs parent company, Qurate Retail Group, has attempted to pivot toward streaming and online sales, but those efforts have yet to fully offset declining television viewership. Supply chain disruptions and inflationary pressures have also weighed on margins.

The FAA has ordered a reduction, citing safety concerns

By Mark Huffman of ConsumerAffairs

• The FAA is capping daily flights at Chicago OHare to 2,708 during peak summer travel, down from more than 3,000 scheduled departures and arrivals.

• The cuts more than 300 flights per day will run from May 17 through Oct. 24.

• Officials say the move is aimed at reducing delays, easing congestion, and maintaining safety at one of the worlds busiest airports.

The Federal Aviation Administration (FAA),expecting a busy travel season in the months ahead, has ordered a significant reduction in flights at Chicagos OHare International Airport this summer, stepping in to curb what officials describe as an unsustainable surge in airline schedules.

Under the new directive, OHare will be limited to 2,708 flights per day between May 17 and Oct. 24, down from the roughly 3,080 daily flights airlines had planned during peak travel periods.

The reduction amounts to more than 300 fewer flights each day and represents a roughly 1012% cut in scheduled operations, according to federal officials and reports.

This will affect not just passengers traveling to and from Chicago, but thousands of connecting flights that make stops in Chicago en route to their final destination.

Safety and reliability concerns

Transportation officials say the move is primarily about safety and reliability, as OHare already one of the busiest airports in the world faces mounting pressure from increased airline activity, ongoing construction, and air traffic control constraints.

Our number one priority is the safety of the flying public, FAA Administrator Bryan Bedford said in a statement, emphasizing that flight schedules must reflect what the system can realistically handle.

Last summer, fewer than 60% of flights at OHare arrived on time, highlighting the strain on airport infrastructure and staffing.

Officials warned that without intervention, the planned increase, nearly 15% higher than last years peak, could lead to widespread delays and cancellations.

Airline competition fuels surge

The surge in scheduled flights has been driven largely by aggressive expansion plans from OHares two dominant carriers, United Airlines and American Airlines. Both airlines have been adding flights in part to secure gate access and strengthen their positions at the hub.

This competition has contributed to what regulators describe as over-scheduling, where the number of planned flights exceeds what airport infrastructure and staffing can efficiently support.

United is expected to make the largest cuts under the FAAs order, while American has indicated it will reduce a smaller number of flights and adjust schedules accordingly.

What it means for travelers

For passengers, the changes could mean fewer flight options, but potentially more reliable travel.

Federal officials argue that trimming schedules now will help avoid the cascading delays and last-minute cancellations that often plague peak summer travel. Airlines are expected to notify affected passengers and rebook them as needed.

The FAA is also taking additional steps to improve operations, including increasing air traffic controller staffing, accelerating training, and optimizing flight routes.

OHare plays a central role in the U.S. aviation network, handling thousands of daily flights and serving as a key connection point for domestic and international travel.

It is, and several red flags give it away

By Mark Huffman of ConsumerAffairs

• ConsumerAffairs used ChatGPT to analyze a suspicious email, which immediately flagged it as a likely scam due to fake safe sender language, awkward phrasing, and lack of legitimate branding.

• The message contained classic phishing tactics, including a vague view document link and bait like a Q2 bonus, designed to trick recipients into clicking without verifying authenticity.

• ChatGPT determined the goal was credential harvesting redirecting users to a fake login page to steal passwords and advised deleting the email, avoiding the link, and securing accounts if credentials were entered.

The message in the inbox looked suspicious right away. Something about it just didnt look right.

To make sure, ConsumerAffairs pasted the contents (below) into ChatGPT and asked it to determine if the message was legitimate.

ChatGPTs advice? Treat this as a scam.

Here's what ChatGPT told us:

Major red flags in what you pasted

1. Fake safe sender reassurance

This sender has been verified from 26thstreetmedia.com safe senders list.

• That line is not something Microsoft adds in a trustworthy way.

• Attackers often inject fake trust language to lower your guard.

• Real verification usually looks like:

  • Via headers (e.g., via SendGrid)

  • Microsofts built-in bannersnot custom wording like this

ChatGPT also picked up on odd, unnatural phrasing, as well as missing punctuation, awkward structure, and the fact that it looks like a template, bot message. It noted that legitimate services like DocuSign and SharePoint are always polished and branded.

Also, there was a generic view document lure, with no explanation of what the document is, whichChatGPT described as classic phishing behavior.

Ask yourself:

• Do you actually work with this company?

• Were you expecting a Bonus Q2 document?

If not, this is almost certainly: impersonation + lure attachment/link

Note the reference to Q2 bonus. Scammers love to use bait like:

• Bonuses

• Invoices

• HR docs

• Payroll

These often work because people click quickly without thinking.

So, we asked ChatGPT what the scammers are trying to gain. It identified the pitchas a credential-harvesting phishing email that will:

1. Take you to a fake document viewer.

2. Ask you to log in (Microsoft/Google).

3. Steal your password.

What to do

• Do NOT click View Document

• Delete the email

• If you entered credentials:

  • Change your password immediately

  • Enable 2FA