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Consumer Daily Reports

The company declared bankruptcy and the new owners say they're not obligated to continue paying past winners

By James R. Hood of ConsumerAffairs
September 15, 2025

  • PCH prize winners are among the unsecuredcreditors in bankruptcy proceedings.
  • Unsecured creditors are generally last in line to get paid in such cases.
  • Now, installment payments to past winners have dried up.

For decades, Publishers Clearing House flooded mailboxes, email and TV with ads for its sweepstakes, which promised huge payouts to the winners.But times have changed. Magazines aren't selling many subscriptions these days, and PCH is feeling the pain. The companyfiled for Chapter 11 bankruptcy protection in New York in April, citing liabilities of $50 million to $100 million and assets of just $1 million to $10 million, according to federal court records. Among its largest unsecured creditors: 10 of its own prize winners.

That list includes longtime recipients of lifetime prize payments, many of whom say their checks suddenly stopped arriving this year with little explanation.

One of them is John Wyllie, 60, of Bellingham, Wash., who won $5,000 a week for life in 2012. For more than a decade, he collected an annual check for $260,000. The payments allowed him to retire and buy a six-acre property. But this January, the money dried up.

Im getting the shaft, on top of the shaft, Wyllie said in a New York Times report. Looking at [the giant check] makes me sad and it makes me mad.

New owner limits payouts to future winners

In July, ARB Interactive, an online casino operator, bought Publishers Clearing House out of bankruptcy for $7.1 million. The company announced it would honor only prizes awarded after July 15. Those include two SuperPrizes worth a combined $2.5 million, a $975,000 payout in May, and a $1 million award scheduled for Sept. 30.

Payments promised to past winners under PCH's old owners remain uncertain. ARB says it is not responsible for those obligations, and Publishers Clearing House has little left to pay out. A federal bankruptcy judge will ultimately decide how the companys remaining assets are divided.

A spokesman for ARB Interactive said the company contributed funds to the bankruptcy estate and plans to establish a new system to guarantee all future prizes. Our vision is to rebuild P.C.H. as a brand synonymous with trust, excitement and long-term integrity, the spokesman said.

Lives disrupted by missed checks

For some families, the halted payments have already caused financial strain. Tamar and Matthew Veatch, disabled Army veterans in Oregon raising three children, had relied on nearly $200,000 a year in Publishers Clearing House prize money since 2021. They said the loss of their July payment left them unable to cover back taxes and mounting household bills.

Former company executives say the situation was avoidable. Darrell Lester, a retired Publishers Clearing House executive, said the company once safeguarded prizes through prepaid annuities but stopped that practice after 2003.

You cant not pay the winners, Lester said in the New York Times story. Thats a cardinal sin.

PCH's spotty record

PCH may have raised consumers' hopes of getting a big payout but it also amassed a lengthy record of consumer complaints and allegations of misleading promotions.

In April, the Federal Trade Commission begandistributing more than $18 million in refunds to consumers misled by deceptive marketing tactics from Publishers Clearing House.The refunds were part of a settlement reached after the FTC charged PCH with targeting older and lower-income consumers using misleading emails, order forms, and promotions that gave the false impression that purchasing products was necessary to enter or improve odds in sweepstakes.

According to the FTCs complaint, PCH sent emails with misleading subject lines, implying they were official communications, such as tax documents, to entice users to open and engage with them. Once inside, consumers were misled into believing that ordering products improved their chances of winning a sweepstakes prize a practice prohibited under federal law.

Deceptive charges and "risk-free" claims

The agency also accused PCH of adding deceptive shipping and handling charges and falsely claiming that purchases were risk-free. In reality, consumers had to return unwanted products at their own expense to obtain refunds.

The FTCs action sends a clear message that companies cannot manipulate vulnerable populations with false hope or misleading tactics, the agency said in a statement.

Consumers' feelings about PCH over the years have been mixed. Many have praised the fact that it's free and gives everyone a chance, howeverslim, to win. But others have found it annoying, or worse, like Rose of Casa Grande, Arizona. "If you love commercials and don't expect to ever win anything, it is where you want to be. For one entry of a particular contest, there were 5 commercials. Even when you cash in your tokens, you have to sit through a commercial or 2. You should at least get some sort of a token prize just for having to endure all the commercials," she said in a ConsumerAffairs reviewin February.

Others took a dimmer view: "What a rip off PCH HAS COME TO BE, they have sold my personal information to ex employees who have scammed me and have refused to do anything about it. I have accumulated over 1.3 billion tokens and have never won anything," said Louis of Bensalem, Penn., earlier this month.




Posted: 2025-09-15 01:20:08

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Consumer News: Store brands are better than ever: Where you can maximize your savings
Fri, 03 Jul 2026 01:07:06 +0000

Where generic products shineand where name brands still win

By Kyle James of ConsumerAffairs
July 2, 2026
  • Store brands have improved dramatically. Generic medications, pantry staples, frozen produce, and many household essentials often deliver similar quality for a lower price.

  • Shop smarter, not by brand. Compare unit prices and ingredient listsyou may be paying extra for a familiar label rather than a better product.

  • Some categories are still personal. Coffee, cereal, ketchup, and certain snacks may be worth the splurge if you prefer the taste or performance.

Private-label products have come a long way. From pain relievers to frozen vegetables, many store brands now rival national brands in both quality and performance.

That doesn't mean every generic product is automatically the better buy. While some categories offer virtually identical products at a lower price, others still have meaningful differences in terms of taste, performance, and ingredients.

Here's where store brands can help you save money, and where paying extra for a national brand may still make sense.

Over-the-counter medications are easy savings

If you're still buying brand-name pain relievers, allergy medicine, or heartburn medication simply because you recognize the name, you may be spending far more than necessary.

The U.S. Food and Drug Administration (FDA) requires approved generic medications to contain the same active ingredient, strength, dosage form, and intended use as their brand-name counterparts. They must also meet the same manufacturing and quality standards.

That means store-brand ibuprofen works the same way as Advil. Generic acetaminophen contains the same active ingredient as Tylenol. The same principle applies to many allergy medications, acid reducers, and cold medicines.

The biggest difference is often the packaging, and of course the price.

Pro tip: Ignore the logo on the front of the box. Turn it over and compare the active ingredient panel. If the ingredients and dosage match, the generic version is often an easy way to cut your pharmacy bill.

Pantry staples rarely justify paying extra

Walk down the baking aisle and you'll find national brands sitting next to store brands that often contain nearly identical ingredient lists.

Products like flour, sugar, salt, rice, dried beans, pasta, oats, baking soda, and canned vegetables are commodities. Most shoppers would be hard-pressed to notice a difference once they're incorporated into a recipe.

Instead of focusing on the brand name, compare the ingredient list and the unit price. Many shoppers are surprised to discover they're paying 20% to 40% more simply because they're accustomed to reaching for a familiar label.

Pro tip: Pick one pantry staple each shopping trip and switch to the store brand. If your family doesn't notice the difference, make it your new default.

Frozen fruits and vegetables are another win

Fresh produce isn't always the freshest option. Many frozen fruits and vegetables are harvested at peak ripeness and frozen shortly afterward, helping preserve flavor and nutrients.

Whether you're buying broccoli, peas, corn, mixed vegetables, berries, or mango chunks, the differences between national brands and store brands are often minimal.

For making things like smoothies, soups, casseroles, and side dishes, store-brand frozen produce can deliver excellent value.

Pro tip: Buy plain frozen vegetables instead of seasoned versions. You'll usually save money and have more control over sodium levels and the added seasonings.

Store brands have become brands in their own right

Retailers no longer see private labels as "cheap alternatives." Instead, they've become an important part of their business strategy.

Brands like Kirkland Signature, Great Value, Good & Gather, Bettergoods, Simple Truth, Member's Mark, and Aldi's exclusive labels have built loyal followings by focusing on quality while keeping prices below national competitors.

Many shoppers who initially tried store brands to save money continue buying them because they like the products and not simply because they're less expensive.

That shift has encouraged retailers to expand into more premium products. You now often see store-brand premium coffee, organic foods, specialty cheeses, frozen meals, and gourmet snacks.

Categories where paying more may still make sense

Coffee is one example where some people will balk at going to a generic grind or whole bean. This is because many strongly prefer a specific roast or flavor profile.

The same goes for things like breakfast cereal, ketchup, mayonnaise, soft drinks, barbecue sauce, and certain snack foods.

In these categories, the decision comes down to your own taste, not clever marketing.

The takeaway here is instead of replacing everything at once, experiment one product at a time. You just might discover that generic Greek yogurt becomes a permanent purchase, while your favorite coffee remains worth the splurge.

Pro tip: Conduct a blind taste test at home. Remove the packaging and let family members choose their favorite. You may be surprised how often the less expensive option wins.

Household basics deserve a second look

The savings don't stop in the grocery aisles. Paper towels, trash bags, aluminum foil, plastic wrap, cleaning sprays, dish soap, bleach, and many paper products often have lower-priced store-brand alternatives.

Performance can vary more than with pantry staples, so it's worth experimenting and testing out certain products. For example, you may decide that generic glass cleaner works perfectly fine while continuing to buy your preferred name-brand dishwasher detergent.

The goal isn't to replace every national brand but to identify where paying more no longer makes sense from a value perspective.

Pro tip: Start with smaller packages when trying a new household product. If you like it, then you can buy the larger size the next time you need it.

Five more ways to maximize your savings

  • Compare unit prices, not package prices: Keep in mind that the lowest sticker price isn't always the best deal. Check the unit price to see what you're really paying per ounce, pound, or item.

  • Don't shop only one retailer: One store may have the best private-label dairy products, while another excels in frozen foods or pantry staples.

  • Read reviews: Many grocery apps and retailer websites include customer ratings that can help identify standout store-brand products.

  • Watch for satisfaction guarantees: Some retailers will refund or replace store-brand products if you're not satisfied, making it virtually risk-free to try something new.

  • Keep an open mind: The generic product you tried five years ago may be very different today. Retailers continually reformulate and improve their private-label offerings.


Read More ...


Consumer News: Rethinking sugar: New roadmap aims to cut added sugars in kids' diets
Thu, 02 Jul 2026 19:07:07 +0000

Experts say policy changes could make healthier food choices easier for families

By Kristen Dalli of ConsumerAffairs
July 2, 2026
  • Children in the U.S. consume far more added sugar than health experts recommend, according to a new policy brief.

  • Researchers argue that reducing sugar intake will require changes to schools, food labeling, marketing, and the food industry not just individual family efforts.

  • The roadmap outlines six policy recommendations designed to make lower-sugar choices more accessible and easier for parents and children.

Many parents know it's a challenge to limit the amount of added sugar their children eat. Sweeteners show up in obvious treats like cookies and candy, but they're also found in foods that many families buy every week, including yogurt, breakfast cereal, bread, and condiments.

A new policy brief from the Global Food Institute at George Washington University argues that helping children eat less added sugar will require more than encouraging healthier choices at home. The authors say today's food environment often makes high-sugar products the easiest option, leaving families to navigate a system where added sugars are widespread.

The report notes that American children consume roughly 60 to 70 grams of added sugar each day more than double the amount recommended by the American Heart Association for children ages 2 to 18. It also points to the 20252030 Dietary Guidelines for Americans, which recommend avoiding added sugars for children under age 11.

"The reality is that children are consuming added sugars in far greater amounts than health experts recommend, and parents cannot solve this challenge alone," Priya Fielding-Singh, Director of Policy and Programs at the Global Food Institute and lead author of the report, said in a news release.

"If we are serious about improving children's health, we need policies that make healthier choices easier, more accessible, and more affordable."

How the roadmap was developed

The policy brief reviews existing dietary recommendations and public health evidence before proposing strategies to reduce children's exposure to added sugars.

The authors organized their recommendations into three broad areas: raising nutrition standards where children learn and play, reshaping the supply and demand for added sugars, and giving families clearer nutrition information.

Within those categories, the brief presents six policy recommendations. These include:

  • Strengthening nutrition standards for school meals and early childhood programs

  • Encouraging food manufacturers to reduce added sugars in commonly purchased products

  • Expanding taxes on sugar-sweetened beverages

  • Limiting the marketing of unhealthy foods to children

  • Requiring front-of-package labels that clearly identify foods high in added sugars

What the recommendations could mean for families

The report's central message is that reducing children's sugar intake should not fall entirely on parents. Instead, the authors argue that policy changes can help create an environment where healthier options are easier to find, easier to understand, and more affordable.

The brief also highlights equity concerns, noting that lower-income children and children of color are disproportionately affected by diet-related diseases and are more frequently exposed to marketing for high-sugar foods and beverages.

While the roadmap focuses on policy rather than immediate changes for consumers, it suggests that coordinated efforts involving government agencies, food manufacturers, educators, health professionals, community organizations, and families could make it easier for children to consume less added sugar over time.

"Policy has successfully tackled major public health challenges before, from tobacco use to vehicle safety," said Fielding-Singh. "The tools already exist to reduce children's exposure to excess added sugars. The next step is using them."


Read More ...


Consumer News: Homeownership could slip further out of reach by 2031, new analysis suggests
Thu, 02 Jul 2026 19:07:07 +0000

Rising home prices may continue outpacing incomes across much of America

By Kristen Dalli of ConsumerAffairs
July 2, 2026
  • A new analysis projects home prices will rise faster than household incomes in every state by 2031.

  • Several states could require households to dramatically increase their incomes to afford a median-priced home.

  • The findings highlight where homeownership may remain attainable and where affordability is expected to worsen.

For many Americans, buying a home already feels like a stretch.

Now, a new analysis from HireAHelper suggests that challenges may continue to grow over the next five years if current trends persist. Rather than looking at today's housing market alone, researchers projected how home prices and household incomes could change through 2031 to estimate where homeownership may become more or less attainable.

According to the report, the median U.S. home price is projected to increase from about $390,300 today to roughly $527,500 by 2031, a jump of more than 35%.

During that same period, household incomes are not expected to keep pace with rising home values, widening the affordability gap nationwide. The researchers found that every state could see home prices outgrow income growth, although the size of that gap varies significantly depending on location.

How the researchers reached their conclusions

To estimate future affordability, HireAHelper analyzed historical home price data from Redfin and calculated each state's compound annual home price growth over the previous five years. Researchers then projected those growth rates forward to estimate median home prices in 2031.

The team also estimated the minimum household income needed to afford those projected homes using assumptions that included a 20% down payment, a 30-year mortgage, a 6.5% interest rate, property taxes, and the commonly used guideline that housing costs should consume no more than about one-third of household income.

Those projected income requirements were then compared with current median household income figures from the U.S. Census Bureau to calculate each state's affordability gap. The analysis did not include expenses such as homeowners insurance, HOA fees, or other household debts.

What the findings mean for buyers

The projections show that affordability pressures are expected to differ widely across the country.

Montana ranked as the state with the largest projected affordability gap by 2030, followed by California and New York. In contrast, states including North Dakota, Louisiana, and Iowa were projected to remain among the most affordable relative to current household incomes.

The report also identified large differences at the city level. Several California cities, including Irvine, Fremont, and San Jose, were projected to have some of the nation's widest affordability gaps by 2030, while many lower-cost markets appeared more accessible under the study's assumptions.

While these findings are projections rather than predictions, they illustrate how continued home price growth could affect future buyers if incomes fail to rise at a similar pace. For consumers, the report underscores the importance of considering long-term affordability not just current home prices when planning for homeownership.


Read More ...


Consumer News: Many Costco shoppers are just now noticing this warning on steak labels
Thu, 02 Jul 2026 19:07:07 +0000

If you like your steak medium-rare, read this first

By Kyle James of ConsumerAffairs
July 2, 2026
  • Check the label. Many Costco steaks are blade tenderized and recommend cooking to 145F with a 3-minute rest.

  • There's a reason. Blade tenderizing can move bacteria inside the meat, so these steaks have different cooking guidance than intact cuts.

  • Cook smart. Use a meat thermometer and don't assume every steak is safe to eat rare or medium-rare.

If you've ever picked up a package of steaks at Costco, there's a good chance you've overlooked one important line on the label.

Many of Costco's pre-cut steaks are labeled as blade tenderized, along with a recommendation to cook them to an internal temperature of 145 degrees Fahrenheit. A recent Instagram video highlighting the label has sparked plenty of discussion among home cooks who prefer their steaks rare or medium-rare.

Here's what you should know before firing up the grill this summer.

Why Costco recommends 145 degrees

Normally, harmful bacteria on a whole steak are found primarily on the surface. When you sear the outside, those bacteria are destroyed, allowing many people to safely enjoy steaks cooked below 145 degrees.

Blade tenderization changes that equation.

The process uses dozens of tiny blades or needles to break up tough muscle fibers, creating a more tender steak. But those blades can also push any surface bacteria into the center of the meat, where lower cooking temperatures may not kill them.

That's why Costco labels these steaks as blade tenderized and recommends cooking them to 145F, followed by a three-minute rest, which matches current guidance from the USDA for mechanically tenderized beef steaks.

Does this mean Costco meat isn't safe?

Not at all.

Blade tenderization is a common practice throughout the beef industry, especially for certain cuts. Costco is simply being transparent by clearly labeling the product and providing cooking instructions.

The key is knowing what you're buying.

Many shoppers assume every steak is an intact cut of beef that can safely be cooked rare. That's not always the case.

Actionable tips for shoppers

  • Read the label carefully. Look for terms like "blade tenderized" or "mechanically tenderized."

  • Use a meat thermometer. Instead of guessing the internal temperature of your steak, use a thermometer so you know exactly what doneness youve got.

  • Want a rare steak? Ask the butcher for a whole, untenderized cut if available, or purchase whole primal cuts and cut them yourself.

  • Don't skip the rest. The USDA recommends letting steaks rest for at least three minutes after reaching 145F. This allows the temperature to stabilize while the juices head back to the center of the steak.

  • Higher-risk consumers should be extra cautious. Older adults, pregnant women, young children, and anyone with a weakened immune system should follow the recommended cooking temperatures.

Pro tip: Costco's labels contain more useful information than many shoppers realize. Besides cooking instructions, they identify the USDA grade, whether the meat has been blade tenderized, the packed-on date, and the sell-by date. Taking a few extra seconds to read the label can help you cook your steak both safely and exactly the way you intended.


Read More ...


Consumer News: Want to quit smoking? Exercise may give your efforts an extra boost
Thu, 02 Jul 2026 19:07:06 +0000

New research suggests physical activity can help reduce cravings and support quit attempts

By Kristen Dalli of ConsumerAffairs
July 2, 2026
  • A large review found that exercise modestly improved smoking quit rates and reduced daily cigarette use.

  • Even a single workout helped reduce cigarette cravings for up to 30 minutes afterward.

  • Researchers say exercise works best as a complement to proven quit-smoking treatments, not a replacement.

Trying to quit smoking is rarely easy. Nicotine cravings, withdrawal symptoms, and long-standing habits can make it difficult to stick with a quit attempt, even when someone is highly motivated. While counseling, medications, and nicotine replacement therapies remain the standard approaches, researchers continue looking for additional strategies that may make the process a little easier.

A new review from researchers at Adelaide University suggests that exercise could be one of those tools.

According to the findings, adding physical activity to a quit-smoking plan may help reduce cravings, lower the number of cigarettes people smoke, and slightly improve the chances of successfully quitting. The researchers emphasize that exercise isn't meant to replace established smoking cessation treatments, but rather to work alongside them as an accessible, low-cost addition.

Quitting smoking is one of the best things a person can do for their health, but its also one of the hardest, Dr. Ben Singh said in a news release. Many smokers want to quit, but the current approaches dont work for everyone. Thats why we need more strategies that people can incorporate into their daily lives at little or no cost.

Something as simple as regular exercise can make a meaningful difference to people trying to quit, helping them manage cravings, smoke less, and improve their chances of quitting.

The study

The findings come from a systematic review and meta-analysis that combined results from 59 randomized controlled trials involving more than 9,000 participants.

Researchers searched 11 scientific databases and evaluated studies that looked at both short-term exercise sessions and longer-term exercise programs. The review included a wide range of activities, including aerobic exercise, resistance training, yoga, high-intensity interval training, and lifestyle-based physical activity.

The researchers examined several outcomes related to smoking cessation, including continuous abstinence, seven-day abstinence, cigarette consumption, cravings, withdrawal symptoms, and mood. By combining data from many different studies, they were able to evaluate whether exercise consistently influenced quitting success across different populations and exercise programs.

The study

Overall, the review found that people who participated in exercise programs were 15% more likely to achieve continuous abstinence from smoking than those in comparison groups. They were also 21% more likely to report not smoking during the previous seven days. On average, participants in exercise programs smoked about two fewer cigarettes per day.

One of the most immediate benefits appeared to be reduced cravings. A single bout of exercise lowered cigarette cravings right after activity, with the effect lasting for up to 30 minutes. Researchers suggest this could help people get through some of the most challenging moments during a quit attempt when the urge to smoke is strongest.

The authors caution that the improvements in long-term quitting were modest and that the overall quality of evidence for abstinence outcomes ranged from low to moderate. Still, they conclude that exercise may be a practical addition to evidence-based smoking cessation programs, giving people another tool to help manage cravings and support their efforts to quit.

Quitting smoking does not have to begin and end with willpower alone, Professor Carol Maher said in the release. Cravings can be difficult to manage, but they often pass. Our review found that even a single bout of exercise can reduce cravings for up to 30 minutes, which may help people get through some of the hardest moments of a quit attempt.

Exercise should not replace evidence-based quit supports such as counseling and smoking cessation medication, but it may be a practical, low-cost strategy that people can use alongside them.


Read More ...


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