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From beauty chains to bargain racks, the dont worry, just return it era is ending

By Kyle James of ConsumerAffairs
December 5, 2025
  • Return policies are tightening fast: shorter windows at places like Sephora and Ulta and stricter fine print, even if returns still run into January

  • Mail-in returns now come with new fees at big chains (American Eagle, Anthropologie, H&M, TJX stores, Nordstrom Rack, Macys, Best Buy), while in-store returns stay free

  • Before you buy, check the return window, favor in-person returns, always grab a gift receipt, and rethink the buy three, return two habit now that returns cost money


Retailers have spent the last few years telling shoppers that Returns are easy. Now they are quietly making them more expensive, more rushed, and in many cases, a lot less forgiving.

Over just the past six months, a long list of big names have tightened their policies just in time for your holiday returns. They are either charging new fees, shortening return windows, or layering in extra fine print.

If youre a shopper who treats Ill just return it as your safety net, that could be a problem. Heres what you need to know.

Whats actually changing?

The big theme is that retailers are still extending holiday return dates (often until the end of January), but theyre getting stricter about how you return stuff and what its going to cost you.

Shorter windows at beauty retailers

Sephora and Ulta have both moved away from the long, generous timelines that made them cult favorites with beauty shoppers.

  • Sephora now cuts off most returns at 30 days, period. Their old system that allowed you to make exchanges (or opt for store credit) for up to 60 days is now gone.
  • Ulta Beautys standard policy now gives shoppers 30 days (down from 60) for a refund to the original form of payment. Returns in the 3160 day window is merchandise credit only now, and nothing is accepted after 60 days.

For a lot of shoppers, these 2 changes are effectively cutting their return days in half.

Pro tip: Get in the habit of taking a screenshot of the return policy and set a calendar reminder on your phone. Then when your order ships, add a calendar reminder for a week before the return window closes. This is especially important at stores where your true full-refund window is now just measly 30 days.

New gotcha fees for mail-in returns

Clothing and department stores are leaning hard on return fees, especially by mail.

  • American Eagle/Aerie now charges $5 for online returns by mail, unless youre a Real Rewards Level 3 member or returning certain categories like Aerie bras or swimsuits. In-store returns are still free.
  • Abercrombie has instituted a $7 fee when returning via the mail. But you can get around it by requesting your refund on an e-gift card and the $7 fee will be waived.
  • Anthropologie has also joined the ranks and now charges shoppers $5.95 to return items via UPS, their preferred shipping provider. Exchanges are free via the mail, so hopefully an even exchange works, otherwise try to take items back to the store.
  • H&M has a $3.99 return fee for mailed online returns, even as it extends the holiday window into late January.
  • The TJ Maxx / Marshalls / HomeGoods family lets you bring holiday purchases back through late January (or early February for online orders), but now charges $11.99 if you send something back by mail.
  • Nordstrom Rack offers free in-store returns, but deducts $9.95 per prepaid label from refunds for returns by mail.
  • Macys does the same. They offer free in-store returns, but nonStar Rewards members lose $9.99 from their refund when they mail an item back.
  • JCPenney charges a flat $8 mail-in return fee for most orders, and if you are sending back some large items (like furniture or certain big-ticket buys), there can be an additional pick-up fee of around $85 plus a restocking percentage.

Pro tip: The cheapest way to return an item is increasingly in-person, so treat mail-in returns as a last resort. Reserve any mail-in returns for situations where getting to a store is impossible, and assume it will cost you somewhere between $5 and $10per box.

Electronics and gaming get hit too

Even tech and gaming returns are pricier. Heres are the recent changes you need to know:

  • Best Buy has had the shortest return window for years (only 15 days for most items) and charges a 15% restocking fee on certain electronics that have been opened. Electronics that are hit by the restocking fee includes cameras, camcorders, drones, and projectors.
  • GameStop now charges a whopping $14.99 to return game consoles bought online, and around $8.99 for many other mail-in returns, on top of limited holiday return dates. They also now only give you 7 days to return pre-owned items and only 15 days for almost everything else.

What this means for your holiday shopping

If youre used to buying gifts with your blinders on, and not paying attention to store return policies, its time to change your strategy a bit.

Check the return window before you buy. Dont assume youll get until late January anymore. Look for exact return dates and whether holiday purchases have different rules than regular buys.

Prioritize stores with extended holiday returns for big gifts. If youre buying expensive tech, appliances, or designer stuff, choose the retailer with the clearest, longest return policy and avoid a headache down the road.

Get (and keep) a gift receipt every time. Gift receipts are your best friend when return policies are getting stricter. Just toss it in the bag or box so the recipient doesnt have to bug you for it later.

Tell your giftees the real deadline. A simple Hey, if you need to exchange this, youve got until January X can keep gift receivers from missing a now-shorter window.

Pro tip: Its time to rethink the buy three, return two habit. During the pandemic, retailers trained everyone to use their living room as a fitting room. That habit is now colliding with stricter cost-cutting return policies. If returns are no longer free, it may be cheaper to spend some time making sure youre getting the right size and color the first time around.




Posted: 2025-12-05 02:13:52

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Oil prices have jumped, but so far, there has been little effect at the pump

By Mark Huffman of ConsumerAffairs
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  • Its been a fast-moving 48 hours in global energy markets following major developments involving Iran and renewed tensions in the Middle East.

  • With so many headlines hitting at once, its important to separate what is actually happening from what is simply being speculated.

  • Early market reactions are driven more by risk pricing than confirmed supply disruptions but uncertainty itself is now a key driver of energy costs.


The U.S. and allied military strikes on Iran over the weekend have roiled global energy markets, immediately pushing crude oil prices higheras traders price in geopolitical risk and the specter of further escalation. While the Strait of Hormuz a maritime chokepoint through which roughly one-fifth of the worlds oil supply passes remains open, fears around its potential closure or disruption have intensified price volatility.

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Despite some localized short-term price relief driven by routine gas station price cycling, experts say this softness is likely temporary. As oil markets reopen fully and wholesale costs adjust to the heightened risk environment, pressure on pump prices is expected to return.

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  • The IRS has launched a new Report Fraud web page to make it easier for taxpayers to confidentially report suspected tax fraud, ,and evasion.

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By reporting suspected tax fraud or , taxpayers play an important role in uncovering fraud and supporting the integrity of the nations tax system.

Report fraud ASAP

The IRS is encouraging taxpayers to report suspected wrongdoing as soon as possible, saying timely tips can help the agency more effectively address fraud and noncompliance.

While the new web page represents the first phase of the effort, officials described it as part of a longer-term modernization plan. Future updates are expected to reduce the number of forms required to submit tips, automate certain processes, and incorporate modern case management software to better track and evaluate referrals.

Historically, the IRS has faced challenges in fully leveraging the information it receives from the public. According to the agency, creating fewer work streams, simplifying submission procedures, and improving internal processing will make it easier to act on credible leads.

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Consumer News: What is Costco Direct — and how to use it to save big
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The Costco discount most members completely miss

By Kyle James of ConsumerAffairs
March 2, 2026
  • Costco Direct automatically saves you money when you buy 2+ qualifying big-ticket items (appliances, TVs, furniture). Look for the red Costco Direct label.

  • Combine items in the same promo (washer + dryer, fridge + dishwasher). The discount applies automatically at checkout.

  • Shop around major holiday sales and use the Costco Anywhere Visa Card by Citi to earn up to 4% back plus most appliance orders include delivery and haul-away.


Costco has a lesser-known online program for members called Costco Direct, and its a game changer when buying big ticket items like furniture, electronics, and appliances.

Heres what it is, how it works, and how to squeeze the maximum savings out of it.

What exactly is Costco Direct?

Photo

Costco Direct is an online-only savings program that offers automatic discounts when you buy multiple qualifying items at the same time.

Youll usually see promotions like:

  • Spend $1,999 on 2+ items Save $300
  • Buy 5+ qualifying appliances Save $500
  • Buy any 3 Costco Direct items Save $200

The item description must have the small red label titled Costco Direct.

They dont advertise the deals very well on the Costco website. Ive found the best way to find them is to actually search Costco Direct directly from their search bar.

The search results will typically include the following:

  • Appliances
  • TVs
  • Laptops
  • Furniture
  • Whole home generators
  • Patio furniture
  • Outdoor gazebos
  • BBQs
  • Toilets

They also occasionally have high-end seasonal items.

Unlike the regular Costco warehouse markdowns, this is an online only, bundle-based discount, that automatically applies at checkout.

The point of Costco Direct is simple

Its designed to reward you for buying multiple big-ticket items at once.

Instead of discounting just one refrigerator or one TV, Costco gives you a bigger automatic discount when you bundle qualifying items together.

Think of it like this:

  • Buy 1 appliance regular sale price.
  • Buy 2 or more qualifying appliances automatic extra savings.

Its Costcos way of:

  1. Encouraging larger online purchases.
  2. Moving high-value inventory faster.
  3. Competing with big-box appliance package deals.

If youre already planning to replace multiple items, say a washer and dryer, or a fridge and dishwasher, Costco Direct can knock hundreds off your total.

But its not meant for small, everyday purchases. The savings is also beneficial if youre building a new home or doing a big remodel and replacing multiple appliances, furniture, or electronics.

Its built specifically for bundled, higher-dollar buys.

How to use Costco Direct

Go to Costco.com and search Costco Direct.

  1. Click into the current promotion page.
  2. Filter by category (appliances, TVs, etc.).
  3. Add qualifying items to your cart.
  4. The discount applies automatically once you hit the quantity threshold.
  5. No coupon codes. No membership upgrade required.

Where the real savings happen

Dont assume that the savings Costco Direct provides is only useful if youre remodeling your entire house. Thats just not true.

Heres how the majority of us can take advantage of the savings:

1. Mix and match strategically

You dont have to buy two refrigerators.

You can combine:

  • A washer
  • A dryer
  • A microwave
  • A dishwasher
  • A couch
  • A reclining chair
  • A dining table set

As long as theyre in the same Costco Direct promotion, youre good to go.

This is perfect if you're outfitting a rental, helping a kid move out, or replacing multiple aging appliances or furniture items at once.

2. Time it around seasonal transitions

Heres when Costco runs the most aggressive Costco Direct promos:

  • Before Memorial Day
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  • Around Black Friday
  • During appliance clearance cycles

If a manufacturer model refresh is coming, then know that youll be able to stack:

  • Manufacturer markdowns
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Stacking like this is when your discounts quietly creep into the 2035% off range.

3. Stack with the Costco Credit Card

If you use the Citi Costco Anywhere Visa, you can earn:

  • 2% Executive Membership reward (if youre Executive)
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Thats potentially 4% back on top of the Direct discount.

On a $4,000 appliance package, thats another $160 back.

4. Dont forget about delivery perks

Costco Direct appliance purchases typically include:

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Consumer News: Bipartisan senators offer bill they say would make homes more affordable
Mon, 02 Mar 2026 17:07:07 +0000

The measure would stop hedge funds from buying single-family homes

By Mark Huffman of ConsumerAffairs
March 2, 2026
  • A bipartisan group of U.S. senators has introduced legislation aimed at preventing private equity firms from purchasing single-family homes.

  • Lawmakers say the measure is designed to ease housing affordability pressures and curb investor-driven price spikes.

  • The proposal reflects growing concern in both parties over Wall Streets expanding role in the residential housing market.


Its not often these days that Republicans and Democrats in Congress can agree that a bill needs to be passed. However, Sen. Elizabeth Warren (D-Mass.) and Sen. Josh Hawley (R-Mo.) are cosponsoring a bill to bar private investment firms from buying up single-family homes.

In his State of the Union address last week, President Trump also lent his support to the idea.

Supporters argue that large-scale investor purchases have intensified competition for homes, driving up prices and rents and putting homeownership further out of reach for middle-class families.

Wall Street has exploited the American housing crisis, turning the nations housing stock into a portfolio of rental properties, Hawley said in a statement. Families deserve to be able to buy their own homes and achieve the American dream without competing with big investment companies that irrevocably drive up housing prices. Thats why I am introducing legislation to ban Wall Street from buying single-family homes once and for all.

Small investors not affected

The legislation would apply specifically to private equity firms and other institutional investors that manage pooled funds on behalf of outside investors. Individual landlords and smaller-scale real estate investors would not be subject to the ban. Lawmakers say the goal is to curb large-scale acquisitions that can shift entire neighborhood markets, rather than penalize small property owners.

Under the proposal, covered firms that currently own single-family rental homes would be required to sell those properties within a set timeframe, potentially three to five years. Penalties for noncompliance could include financial fines and restrictions on future real estate activity.

The legislation would reverse a trend that began during the housing market crash of 2009-10, when millions of subprime foreclosures flooded the market with homes, dragging down prices. Seeing bargains, large investors bought up thousands of homes for rental property, effectively taking them off the market and creating shortages, which in turn drove up prices.

The issue of affordability

Housing affordability has become an increasingly urgent issue nationwide. Home prices surged during the pandemic-era buying boom, fueled by low interest rates and limited housing supply. Although mortgage rates have since risen, prices in many markets remain elevated, and inventory continues to lag demand.

Supporters of the bill argue that when private equity firms purchase homes in bulk often making all-cash offers they can outcompete individual buyers and contribute to upward pressure on prices. Some research suggests institutional investors account for a significant share of purchases in certain markets, though nationally they still represent a minority of total homeownership.

The push-back

Industry groups have pushed back on similar proposals in the past, arguing that institutional investors provide rental housing options and professional property management at scale. They also contend that the primary driver of high housing costs is insufficient new construction, not investor ownership.

Real estate and private equity trade associations are expected to oppose the measure, saying it could reduce rental supply and discourage investment in housing development. They may also raise concerns about potential legal challenges, particularly regarding property rights and retroactive divestment requirements.

The bills prospects in Congress remain uncertain. While bipartisan sponsorship increases its visibility, housing policy proposals that directly restrict private investment often face strong lobbying opposition and procedural hurdles. Still, the introduction of the legislation underscores a rare area of cross-party agreement: that housing affordability has become a political and economic flashpoint demanding federal attention.


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