Why you shouldnt grab the first gift card on the hook
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The scam: Thieves copy gift card numbers + PINs while cards are still on the rack
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The hit: Once a cashier activates the card for a unknowingbuyer, the crookdrains it fastoften before its even used
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Avoid it: Check the PIN/scratch area for tampering, grab from the back, pay with credit, report suspicious cards
Police are investigating a gift card scam reported at a Giant Eagle store near Pittsburgh that we all need to aware of.
Unfortunately, the scam is showing up in grocery and big-box stores nationwide. Police say scammers tamper with gift cards while theyre still hanging on the rack.
Heres how the scam works
Someone steals the gift card number and PIN. They dont steal the actual card, just the information off of it. Theyll then put the gift card back on display, and then wait.
Once an unsuspecting shopper buys the card and a cashier activates it, the scammer can quickly drain the balance before the recipient ever gets to use it.
The Better Business Bureau of Western Pennsylvania says criminals will repeatedly check balances online, sometimes using automated tools, and then move quickly to use the card the moment real money hits it.
In many cases, people dont even realize anything is wrong until they try to spend the gift card and find the balance is already gone.
Police officials said theyre looking to question a person in connection with the reports at the Verona Giant Eagle. Giant Eagle said its cooperating with investigators and has taken steps to help prevent fraud, but warned that card tampering can be difficult to spot. The company also said its working to make customers whole in fraud situations.
The BBB said it has logged hundreds of scam reports involving gift cards this year, and the holiday rush creates the perfect storm: crowded aisles, distracted shoppers, and racks full of easy-to-grab cards.
How to avoid getting burned
Consumer advocates recommend a quick gift card inspection before you toss one in your cart:
- Check the PIN area. Make sure any tape, scratch-off strip, or protective covering looks intact and hasnt been peeled, replaced, or re-stuck.
- Dont grab the first card on the rack. Pick one from the back, and avoid cards that look bent, scratched, or resealed. If the protective covering of the card looks comprised, put the card back or show it to an employee.
- Buy from a trusted store and in person. Avoid sketchy online sources and third-party sellers.
- Use a credit card when possible. It can be easier to dispute charges than if you pay with cash or debit.
- Report suspicious cards immediately. If a card looks tampered with, hand it to an employee right away.
Bottom line
Gift cards are still a popularand easy holiday gift, but theyre also an easy target. In the last-minute shopping crush, a 5-second check of the packaging can be the difference between giving someone $50 or giving them an empty piece of plastic.
Posted: 2025-12-15 17:26:20















