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Consumer Daily Reports

The urgent 'bank call' thats draining accounts

By Kyle James of ConsumerAffairs
April 21, 2026
  • Scammers pose as trusted bank officials and pressure victims to withdraw cash and send it through untraceable methods like Bitcoin.

  • They create urgency and coach victims, making it hard for banks to intervene even when it looks suspicious.

  • Protect yourself by slowing down, verifying calls directly with your bank, and never moving money based on someone elses instructions.


The scam often starts with a phone call. A scammer pretends to be from your banks fraud department and claims theres suspicious activity on your account. Then they create fake urgency and tell you not to talk to anyone else about it, including bank employees.

The InvestigationsTeam at CBS-13 in Portland, Maine, recently did a fantastic report on this scam. They reported that victims are instructed to go to their bank, withdraw large amounts of cash, and move the money. Theyll often insist on you depositing it into a Bitcoin ATM, or sending it in ways that are nearly impossible to trace.

In some cases, victims have withdrawn $20,000 or more without being stopped.

Whos behind these ?

The people running these are often part of a larger organized fraud operation.

But what really matters isnt who they are, its more about how they present themselves.

Scammers are trained to sound convincing. They often pose as:

  • Your banks fraud department
  • Law enforcement or government agencies
  • Tech support or financial security teams

Why this scam is so effective

This scam works so well because it flips your instincts against you.

  • You think youre simply protecting your account.
  • Youre told to act quickly, which causes confusion.
  • Youre discouraged from asking questions.

Scammers often coach elderly victims on exactly what to say if a bank employee asks about the withdrawal, making it harder for staff to step in.

And because the transaction is technically authorized by you, banks have limited ability to stop it if you insist everything is fine.

Many banks are stepping in to help

The state of Maine introduced legislation in 2025 that allows banks to delay certain transactions made by elderly customers if they suspect they might be part of a scam.

Its a step in the right direction as many financial institutions in the past didnt prevent, or question, a customer from withdrawing large amounts of cash.

Its a fine line between respecting the customers privacy, but still trying to protect them from a scam. Now, many banks are training tellers to spot red flags and build trust with customers, so they can have a private conversation when they feel it might be warranted.

How to protect yourself (and stop this before it starts)

This scam is very preventable, but only if you slow down and take control of the situation.

1. Break the urgency immediately. If someone is pressuring you to act fast, thats your first red flag. Pause. Even waiting 1015 minutes can help you think clearly and break their control.

2. Hang up and verify independently. Never trust a phone call, even if the caller ID looks like its from your bank. Call your bank directly using the number on your debit card or their official website. Do NOT call back the number that contacted you.

3. Be completely honest with your bank. If you go into a branch and something feels off, tell the teller exactly whats happening. If you simply repeat what a scammer told you to say, it limits their ability to intervene.

4. Never move money based on instructions from a caller. This is the biggest rule. No legitimate bank, government agency, or company will ever ask you to:

  • Withdraw large amounts of cash
  • Deposit money into a Bitcoin ATM
  • Buy gift cards to secure your account

If youre asked to do any of these, its 100% a scam.

5. Use built-in protections from your bank.Many banks now offer extra safeguards:

  • Set up a trusted contact who can be alerted if something looks suspicious.
  • Enable transaction alerts for large withdrawals.
  • Ask about fraud flags or temporary holds on unusual activity.

These tools create an extra layer of protection when you might not catch it yourself.




Posted: 2026-04-21 17:01:05

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  • Red Lobster is bringing back its popular Endless Shrimp promotion for a limited time starting April 20, after strong customer demand.

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  • The return comes after the promotion previously contributed to major financial losses and the chains 2024 bankruptcy, prompting a more limited, controlled rollout.


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Red Lobster is once again offering its signature Endless Shrimp promotion, bringing back the fan-favorite deal for a limited time beginning this week as part of its broader turnaround strategy.

The seafood chain said the promotions return follows sustained demand from customers who have continued to ask for the offering, which has been a staple of the brand for more than two decades.

The promotion was discontinued after the chains 2024 bankruptcy, when some business analysts partly blamed the promotion for the restaurants financial problems.

This latest version features five shrimp options, including longtime menu items such as Garlic Shrimp Scampi, Walts Favorite Shrimp, Shrimp Linguine Alfredo, and Parrot Isle Coconut Shrimp, along with a new addition called Marry Me Shrimp, described as shrimp in a tomato cream sauce with a garlic-and-herb topping.

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Unlike previous iterations, the deal is being offered for a limited time and is restricted to dine-in customers only, reflecting a more cautious approach by the company, as it works to balance popularity with profitability.

The promotions return is notable given its role in Red Lobsters recent financial troubles. When Endless Shrimp was made a permanent menu item in 2023, the company underestimated demand and incurred heavy costs, reportedly losing about $11 million in a single quarter.

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Under CEO Damola Adamolekun, the company is now attempting a more disciplined revival of the promotion, positioning it as a limited-time offering designed to drive traffic without repeating past mistakes.

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  • Two Southwest Airlines jets came within about 500 feet of each other over Nashville, forcing pilots to take evasive action after a controllers instruction put them on converging paths.

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A routine weekend over Nashville turned tense in seconds.

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Cockpit alarms blared. The Traffic Collision Avoidance System (TCAS) issued split-second instructions: one plane climb, the other descend. Pilots reacted immediately. Data later suggested the aircraft passed within roughly 500 feet close enough to qualify as a near midair collision, but far enough to avoid catastrophe.

Passengers likely never grasped just how narrow the margin was. But for aviation regulators, the episode adds to a troubling pattern.

A pattern of close calls

In isolation, the Nashville incident might be dismissed as a rare lapse. But recent months tell a different story.

In July 2025, a Southwest flight departing Burbank made a sudden, dramatic plunge to avoid another aircraft. The maneuver injured two flight attendants and left passengers describing the moment as a free fall, underscoring how violently evasive actions can unfold even when disaster is avoided.

Earlier that year, a Southwest jet approaching Chicago Midway was forced into a last-second go-around when a private jet crossed the runway without authorization, another case where quick pilot response prevented a collision.

And the list goes on: runway incursions, aborted takeoffs, and near misses at major airports have become frequent enough to prompt federal safety summits and renewed calls for better technology and staffing in control towers.

Safety systems and human limits

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According to a U.S. Food and Drug Administration (FDA) recall notice, the Rockville Centre, New Yorkbased company is pulling all codes of the product because of the potential presence of Clostridium botulinum, a bacterium that can cause botulism, a rare but potentially fatal form of food poisoning.

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One common challenge is leftover fatigue, when family members tire of eating the same meal repeatedly. The key, experts say, is transformation.

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