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COVID-era relief measures are unwinding

By Mark Huffman Consumer News: Feds are overhauling student loan payment plans: What borrowers need to know of ConsumerAffairs
June 1, 2026
  • The U.S. Department of Education is moving millions of borrowers into a new repayment structure as pandemic-era relief programs and temporary fixes expire.

  • Some income-driven repayment plans are being phased out or restricted, while newer options could lower monthly payments for eligible borrowers.

  • Borrowers who fail to update their repayment information or recertify income could face higher payments, interest growth or delinquency.


The U.S. Department of Education is reshaping the federal student loan repayment system again, affecting millions of Americans who are already adjusting to the return of monthly payments after payments were paused during the pandemic.

The overhaul comes as the Trump administration continues to revise income-driven repayment (IDR) programs, tighten eligibility rules and unwind temporary relief measures that were put in place during COVID-19. The changes are creating confusion for many borrowers, especially those enrolled in older repayment plans or pursuing loan forgiveness.

Heres what borrowers should know now.

SAVE plan remains at the center of changes

At the heart of the overhaul is the Saving on a Valuable Education (SAVE) plan, the administrations newer income-driven repayment option that replaced the REPAYE plan.

The SAVE plan was designed to reduce monthly payments for many borrowers by calculating payments based on a smaller percentage of discretionary income. It also includes interest protections intended to prevent balances from ballooning when payments are too low to cover accruing interest.

Borrowers enrolled in REPAYE were automatically transitioned into SAVE, but other borrowers may still need to apply or recertify income to qualify for lower payments.

For some borrowers, monthly bills under SAVE could drop substantially. Others may find the transition more complicated, particularly if they were previously enrolled in older repayment programs.

Older repayment plans are becoming less accessible

The Department of Education is also narrowing access to some older income-driven plans, including Pay As You Earn (PAYE) and Income-Contingent Repayment (ICR), depending on borrower circumstances.

Officials say the goal is to simplify the repayment system, which has long been criticized as overly complicated. But critics argue the shift could leave some borrowers uncertain about which plan best fits their financial situation.

Borrowers currently enrolled in older plans may be allowed to remain in them, but new enrollment opportunities could become limited.

Financial aid experts say borrowers should carefully review whether switching plans could affect long-term loan forgiveness timelines or total repayment costs.

Income recertification is critical

One of the biggest issues facing borrowers this year is income recertification.

During the pandemic payment pause, many borrowers were not required to regularly update income information. That process has resumed, and borrowers who miss deadlines could see payments spike unexpectedly.

If income is not recertified on time, loan servicers may place borrowers into a less favorable payment calculation, potentially increasing monthly obligations.

Borrowers should watch for notices from their loan servicer and update contact information to avoid missing important deadlines.

Loan forgiveness timelines may change

Changes to repayment plans can also affect borrowers pursuing Public Service Loan Forgiveness (PSLF) or long-term IDR forgiveness.

Some repayment plans qualify for forgiveness programs while others do not. Switching plans without understanding the consequences could delay forgiveness eligibility.

Consumer advocates recommend borrowers document payment histories, keep records of servicer communications and verify that qualifying payments are being properly counted.

The repayment transition has also been marked by widespread servicing issues.

Borrowers have reported long wait times, billing errors and confusion about changing repayment amounts. Several servicers have struggled to manage the return to repayment after years of paused payments.

The Education Department has acknowledged servicing challenges and has urged borrowers to review account details regularly.

What borrowers should do now

Experts recommend borrowers take several steps immediately:

  • Log into StudentAid.gov and confirm loan status and repayment plan details.

  • Verify that contact information is current with both the Education Department and loan servicer.

  • Review whether SAVE or another income-driven plan could reduce monthly payments.

  • Recertify income before deadlines expire.

  • Monitor billing statements carefully for errors.

With repayment rules continuing to evolve, borrowers may need to stay proactive to avoid higher costs or repayment setbacks.




Posted: 2026-06-01 10:55:23

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More News From This Category
Consumer News: Feeling financially stuck? A money expert says these 5 moves can help you regain control
Mon, 01 Jun 2026 13:07:07 +0000

If rising costs have you overwhelmed, start with these five steps

By Kyle James of ConsumerAffairs
May 29, 2026
  • Carrie Joy, founder of WorkMoney, says the path to financial stability isn't a perfect budget it's a handful of small wins that create momentum.

  • Many consumers spend hours hunting for deals but never make the phone call that could save them hundreds of dollars a year in interest charges.

  • From canceling forgotten subscriptions to building a $1,000 "Life Happens Fund," these simple habits can help reduce financial stress and put you back in control.


If it feels like your paycheck disappears faster than ever these days, you're definitely not alone.

Many Americans are working hard, earning more than they did a few years ago, and still feeling financially stressed. Grocery prices remain stubbornly high and insurance premiums keep climbing. Not to mention that rent, healthcare, and utility costs continue to eat away at household budgets.

To learn how consumers can stop feeling financially stuck, ConsumerAffairs spoke with money expert Carrie Joy, founder and CEO of WorkMoney.org, a nonprofit organization that helps more than nine million Americans navigate money.

Joys approach is different from the typical financial advice that focuses on cutting every possible expense or creating a perfect budget. Instead, she encourages people to focus on building momentum through small wins that create a greater sense of control.

Here are five moves she recommends making right now.

1.Make one phone call that could save you hundreds

If Joy could recommend just one financial task for consumers to tackle this week, it would be surprisingly simple.

Call your credit card company today and ask for a lower interest rate.

According to a recent LendingTree survey, consumers who asked for a lower interest rate received an average reduction of about sevenpercentage points. Most consumers never even think to ask!

On a $7,000 credit card balance, that can translate into roughly $400 to $500 in annual savings. That's a pretty solid return for a five-minute phone call.

"They would rather keep you paying something than lose you altogether," Joy says. So theyll often help you out by giving you a lower interest rate.

Not sure what to say? She recommends a straightforward approach:

"Hi, my name is [your name]. I've been a customer for [X] years. I'm calling because I've seen other cards offering lower rates than the [XX%] you're giving me now. I'd love to keep my account with you, but I need a better rate. What can you do for me?"

Before calling, know your current APR, how long you've been a customer, and what competing cards are offering.

And don't stop with the interest rate. The same LendingTree survey found that:

  • 95% of people who asked had an annual fee waived.
  • 89% had a late fee removed.

Pro tip: If the first representative says no, ask for the account retention department. These teams often have more flexibility when it comes to offering discounts and rate reductions. If you get no help, hang up and call again the next day.Theres a good chance the next rep you speak with can help you out.

2. Change your money story

Joy believes many financial problems start before money ever enters the picture. They start with how people think about themselves.

One exercise she frequently recommends is creating a simple positive money statement and repeating it daily. The phrase that helped her during her own financial struggles was: "I can be good at money."

It sounds almost too simple. But behavioral science suggests people are more likely to take positive action when they believe change is possible.

For consumers who have spent years feeling behind, ashamed, or overwhelmed, changing the narrative can be a powerful first step.

Pro tip: Write your money statement on a sticky note and place it somewhere you'll see every day. The goal isn't motivation, but rather building a healthier relationship with money over time.

3. Hunt down the subscriptions you're not using

As Ive talked about before, subscription creep is a real thing, and it has become a real budget problem for families.

A recent CNET survey found that Americans spend an average of about $1,080 annually on subscriptions, with roughly $205 going toward services they don't actually use.

The sneaky part is that many of these charges are small enough to go unnoticed. Common offenders include streaming services, fitness apps, food delivery memberships, cloud storage plans, and premium shopping memberships.

Joy strongly recommends reviewing the last three months of bank and credit card statements and looking for those recurring charges.

Then ask yourself one question, "Have I used this in the last 30 days?" If the answer is no, cancel it.

Netflix, Hulu, Spotify, and countless other services will gladly take you back later if you change your mind.

Pro tip: Those food delivery memberships like DashPass, Uber One, and Grubhub+ are among the easiest subscriptions to forget about because they quietly renew month after month.

4. Build a 'Life Happens Fund'

Traditional financial advice often tells consumers to save six months of expenses. But for many households right now, that feels completely unrealistic.

Joy recommends a different approach. Start with just $1,000. She calls it a "Life Happens Fund," because life inevitably throws expensive surprises your way.

Things like car repairs, vet bills, broken appliances, and medical expenses are inevitable. And if you have a small fund to help with those expenses, it keeps you from running back to a credit card every time something breaks.

According to the Federal Reserve, 37% of Americans would struggle to cover a $400 emergency using cash. That's why Joy says the first $1,000 matters so much. It creates that much needed distance between an emergency and a credit card.

"Money is math and feelings," she says. The math is saving consistently (even $10/week) and the feelings part is celebrating your progress towards reaching $1,000.

Joy encourages consumers to recognize milestones rather than waiting until they achieve some perfect financial goal. When you hit $500, acknowledge it by buying yourself a small treat. When you hit $1,000, celebrate it. Building that confidence is all part of the process.

Joy knows firsthand how challenging it can be. As a single mother, it took her a year and seven months to save three months of bare-bones living expenses. But she says the peace of mind was life-changing.

"Money might not buy happiness," she says, "but it sure did buy me a lot less fear and anxiety."

Pro tip: Automate a transfer of just $10 or $20 a week into a separate online savings account. Small automatic deposits are often more successful than ambitious savings goals that never get started.

5. Stop letting convenience sabotage your budget

One of Joy's biggest money rules is surprisingly simple: Make impulse spending harder.

She personally avoids Buy Now, Pay Later services and removes shopping shortcuts from her phone that encourage unnecessary purchases.

That includes removing things like food delivery apps, one-click purchasing, Apple Pay autofill, and shopping apps (especially Amazon) that she doesn't regularly use.

Instead, she keeps a simple wish list. When she wants something, she writes it down and waits until the end of the week. The strategy creates a pause between the impulse and the purchase. Most of the time, she discovers she no longerwants itand the desireto buy the item passes.

Stop using shame as a budgeting strategy

Lastly, perhaps Joy's most important advice has nothing to do with saving money at all. It's all about giving yourself some grace.

Many consumers make a financial mistake and then avoid looking at their finances altogether. They stop opening bills, stop checking balances, and flat-out stop paying attention. That's when small problems roll into bigger ones.

Joy believes shame is one of the least effective financial tools available. Mistakes happen. The key is to acknowledge them, learn from them, and move forward.

"Make the mistake, name it, remember you're not alone, and get back on track," she says.

Financial success isn't about perfection. It's about persistence. And for consumers feeling overwhelmed by today's economy, that may be the most valuable money lesson of all.


Read More ...


Consumer News: Costco books record gas sales in the third quarter
Mon, 01 Jun 2026 13:07:06 +0000

High gas prices elsewhere have been a boon for the company's fuel business

By Mark Huffman of ConsumerAffairs
June 1, 2026
  • Costco reported record gasoline sales in its fiscal third quarter, showingfuel's growing role in driving customer traffic and revenue.

  • Lower fuel prices relative to competitors, expanding station capacity, and increased consumer price sensitivity likely contributed to the surge.

  • Executives said gasoline sales volumes reached an all-time high even aseconomic uncertainty continued to pressure household budgets.


Since the start of the Iran war, gasoline has gotten very expensive. However, its cheaper at Costco.

In a nutshell, that may explain why Costco sold a record amount of gasoline during its fiscal third quarter, a milestone that reflects both the retailer's growing fuel business and consumers' continued search for value amid economic uncertainty.

During the companys latest earnings call, company executives reported that gasoline sales volumes reached an all-time high for the period. The performance adds to evidence that fuel has become an increasingly important traffic driver for the warehouse club operator, helping attract shoppers who often make additional purchases inside stores after filling up.

Several factors appear to have contributed to the record-setting quarter. One of the most significant is Costco's longstanding strategy of pricing gasoline below that of many competing stations. As consumers remain sensitive to fuel costs, even modest savings per gallon can encourage motorists to seek out lower-priced options, particularly during periods of elevated driving activity.

The discount

Typically, Costco members can save up to 20 cents a gallon over the average gas station, according to industry estimates. However, in times of higher-than-normal prices at the pump, the discount can also be as much as 40 cents per gallon.

Costco has also continued to expand and upgrade its fuel operations. In recent years, the company has added new gas stations, expanded fueling capacity at existing locations, and extended operating hours at many sites. Those investments have reduced wait times and enabled stations to serve more customers, supporting higher sales volumes.

The retailer's membership model may also be playing a role. Because customers must generally hold a Costco membership to purchase gasoline, lower fuel prices can reinforce the value proposition of membership and encourage more frequent visits. Those trips often translate into additional spending inside warehouses.

Easy way to save money

Economic conditions may have further boosted demand. With many households carefully managing budgets, consumers are increasingly seeking ways to reduce everyday expenses. Fuel is one of the most visible and frequently purchased household costs, making discounted gasoline especially attractive.

Seasonal factors likely contributed as well. The fiscal third quarter includes part of the spring and early summer driving season, when travel activity typically increases. Strong consumer mobility, combined with Costco's competitive pricing, may have helped push fuel volumes to record levels.

The strong gasoline performance comes as Costco continues to benefit from steady membership growth and resilient consumer demand for value-oriented retailers. While fuel sales can be influenced by fluctuations in energy prices and driving patterns, the record quarter suggests Costco's investments in its gas station network are paying off.


Read More ...


Consumer News: Investors are snapping up fewer houses. Is that good for buyers?
Mon, 01 Jun 2026 13:07:06 +0000

It could mean less competition and more choices

By Mark Huffman of ConsumerAffairs
June 1, 2026
  • U.S. real estate investors bought fewer homes in the first quarter, with purchases falling to the lowest level since the early months of the pandemic.

  • High mortgage rates, elevated home prices and weaker profit expectations are prompting investors to pull back from the housing market.

  • Florida remains one of the biggest areas of investor retreat, particularly in the condominium sector, where rising insurance and association costs are eroding returns.


There are many reasons its gotten harder to purchase a home. Prices are at record levels and mortgage rates have risen from 3% to 6% since the pandemic.

But some consumer advocates also point to investors who entered the market after the Great Recession, reducing inventory. However, the latest housing data suggest that the trend may be ending.

Real estate broker Redfin reports that U.S. real estate investors sharply reduced their homebuying activity in the first quarter, pushing purchases to the lowest level since 2020 as high borrowing costs and affordability challenges continued to weigh on the housing market.

According to the report, investor home purchases fell 6% year over year during the first quarter, marking the lowest level since the onset of the COVID-19 pandemic, when housing activity temporarily stalled. Investors purchased roughly 52,000 homes nationwide, reflecting a more significant slowdown in residential real estate demand.

But affordability is still an issue

The decline comes as mortgage rates remain above 6% and home prices stay near record highs, making it more difficult for investors to generate attractive returns from rental properties or home-flipping ventures. Housing economists say the same factors that have sidelined many traditional homebuyers are also affecting professional and small-scale investors.

With investors buying fewer homes, it increases the number of available homes for people who want to buy a house to live in. The question is, the decline enough to move the needle.

Despite the pullback, investors remain a significant force in the housing market. Redfin reported that investors still accounted for nearly one in five home purchases, indicating that the slowdown reflects weaker overall demand rather than a mass exodus from real estate investing.

Florida continues to be one of the regions seeing the largest retreat by investors. In previous Redfin analyses, investor purchases in markets such as Miami, Orlando and Fort Lauderdale have posted double-digit declines as investors grapple with rising insurance premiums, higher homeowners association fees and growing concerns about climate-related risks. Condominiums have been particularly hard hit, with investor purchases falling to some of the lowest levels seen in a decade.

Investors have become more selective

Industry analysts say investors have become more selective after the boom-and-bust cycle that characterized the pandemic housing market. Investor purchases surged in 2021 amid ultra-low mortgage rates and intense housing demand, then dropped sharply as rates climbed in 2022 and 2023. Today, investors appear more cautious, focusing on markets and properties that offer stronger long-term returns.

The investor slowdown mirrors broader weakness in the housing sector. Separate data from ATTOM found that home-purchase loan originations fell to a 12-year low in the first quarter as affordability pressures continued to deter buyers. Mortgage rates climbed from about 6.16% at the beginning of the year to roughly 6.46% by early April, adding further strain to an already constrained market.

While investors are still participating in the market, analysts say elevated financing costs, slower rent growth and persistent economic uncertainty are likely to keep investment activity subdued through much of the year, which may benefit traditional buyers.


Read More ...


Consumer News: Feeling financially stuck? A money expert says these 5 moves can help you regain control
Sat, 30 May 2026 01:07:06 +0000

If rising costs have you overwhelmed, start with these five steps

By Kyle James of ConsumerAffairs
May 29, 2026
  • Carrie Joy, founder of WorkMoney, says the path to financial stability isn't a perfect budget it's a handful of small wins that create momentum.

  • Many consumers spend hours hunting for deals but never make the phone call that could save them hundreds of dollars a year in interest charges.

  • From canceling forgotten subscriptions to building a $1,000 "Life Happens Fund," these simple habits can help reduce financial stress and put you back in control.


If it feels like your paycheck disappears faster than ever these days, you're definitely not alone.

Many Americans are working hard, earning more than they did a few years ago, and still feeling financially stressed. Grocery prices remain stubbornly high and insurance premiums keep climbing. Not to mention that rent, healthcare, and utility costs continue to eat away at household budgets.

To learn how consumers can stop feeling financially stuck, ConsumerAffairs spoke with money expert Carrie Joy, founder and CEO of WorkMoney.org, a nonprofit organization that helps more than nine million Americans navigate money.

Joys approach is different from the typical financial advice that focuses on cutting every possible expense or creating a perfect budget. Instead, she encourages people to focus on building momentum through small wins that create a greater sense of control.

Here are five moves she recommends making right now.

1.Make one phone call that could save you hundreds

If Joy could recommend just one financial task for consumers to tackle this week, it would be surprisingly simple.

Call your credit card company today and ask for a lower interest rate.

According to a recent LendingTree survey, consumers who asked for a lower interest rate received an average reduction of about sevenpercentage points. Most consumers never even think to ask!

On a $7,000 credit card balance, that can translate into roughly $400 to $500 in annual savings. That's a pretty solid return for a five-minute phone call.

"They would rather keep you paying something than lose you altogether," Joy says. So theyll often help you out by giving you a lower interest rate.

Not sure what to say? She recommends a straightforward approach:

"Hi, my name is [your name]. I've been a customer for [X] years. I'm calling because I've seen other cards offering lower rates than the [XX%] you're giving me now. I'd love to keep my account with you, but I need a better rate. What can you do for me?"

Before calling, know your current APR, how long you've been a customer, and what competing cards are offering.

And don't stop with the interest rate. The same LendingTree survey found that:

  • 95% of people who asked had an annual fee waived.
  • 89% had a late fee removed.

Pro tip: If the first representative says no, ask for the account retention department. These teams often have more flexibility when it comes to offering discounts and rate reductions. If you get no help, hang up and call again the next day.Theres a good chance the next rep you speak with can help you out.

2. Change your money story

Joy believes many financial problems start before money ever enters the picture. They start with how people think about themselves.

One exercise she frequently recommends is creating a simple positive money statement and repeating it daily. The phrase that helped her during her own financial struggles was: "I can be good at money."

It sounds almost too simple. But behavioral science suggests people are more likely to take positive action when they believe change is possible.

For consumers who have spent years feeling behind, ashamed, or overwhelmed, changing the narrative can be a powerful first step.

Pro tip: Write your money statement on a sticky note and place it somewhere you'll see every day. The goal isn't motivation, but rather building a healthier relationship with money over time.

3. Hunt down the subscriptions you're not using

As Ive talked about before, subscription creep is a real thing, and it has become a real budget problem for families.

A recent CNET survey found that Americans spend an average of about $1,080 annually on subscriptions, with roughly $205 going toward services they don't actually use.

The sneaky part is that many of these charges are small enough to go unnoticed. Common offenders include streaming services, fitness apps, food delivery memberships, cloud storage plans, and premium shopping memberships.

Joy strongly recommends reviewing the last three months of bank and credit card statements and looking for those recurring charges.

Then ask yourself one question, "Have I used this in the last 30 days?" If the answer is no, cancel it.

Netflix, Hulu, Spotify, and countless other services will gladly take you back later if you change your mind.

Pro tip: Those food delivery memberships like DashPass, Uber One, and Grubhub+ are among the easiest subscriptions to forget about because they quietly renew month after month.

4. Build a 'Life Happens Fund'

Traditional financial advice often tells consumers to save six months of expenses. But for many households right now, that feels completely unrealistic.

Joy recommends a different approach. Start with just $1,000. She calls it a "Life Happens Fund," because life inevitably throws expensive surprises your way.

Things like car repairs, vet bills, broken appliances, and medical expenses are inevitable. And if you have a small fund to help with those expenses, it keeps you from running back to a credit card every time something breaks.

According to the Federal Reserve, 37% of Americans would struggle to cover a $400 emergency using cash. That's why Joy says the first $1,000 matters so much. It creates that much needed distance between an emergency and a credit card.

"Money is math and feelings," she says. The math is saving consistently (even $10/week) and the feelings part is celebrating your progress towards reaching $1,000.

Joy encourages consumers to recognize milestones rather than waiting until they achieve some perfect financial goal. When you hit $500, acknowledge it by buying yourself a small treat. When you hit $1,000, celebrate it. Building that confidence is all part of the process.

Joy knows firsthand how challenging it can be. As a single mother, it took her a year and seven months to save three months of bare-bones living expenses. But she says the peace of mind was life-changing.

"Money might not buy happiness," she says, "but it sure did buy me a lot less fear and anxiety."

Pro tip: Automate a transfer of just $10 or $20 a week into a separate online savings account. Small automatic deposits are often more successful than ambitious savings goals that never get started.

5. Stop letting convenience sabotage your budget

One of Joy's biggest money rules is surprisingly simple: Make impulse spending harder.

She personally avoids Buy Now, Pay Later services and removes shopping shortcuts from her phone that encourage unnecessary purchases.

That includes removing things like food delivery apps, one-click purchasing, Apple Pay autofill, and shopping apps (especially Amazon) that she doesn't regularly use.

Instead, she keeps a simple wish list. When she wants something, she writes it down and waits until the end of the week. The strategy creates a pause between the impulse and the purchase. Most of the time, she discovers she no longerwants itand the desireto buy the item passes.

Stop using shame as a budgeting strategy

Lastly, perhaps Joy's most important advice has nothing to do with saving money at all. It's all about giving yourself some grace.

Many consumers make a financial mistake and then avoid looking at their finances altogether. They stop opening bills, stop checking balances, and flat-out stop paying attention. That's when small problems roll into bigger ones.

Joy believes shame is one of the least effective financial tools available. Mistakes happen. The key is to acknowledge them, learn from them, and move forward.

"Make the mistake, name it, remember you're not alone, and get back on track," she says.

Financial success isn't about perfection. It's about persistence. And for consumers feeling overwhelmed by today's economy, that may be the most valuable money lesson of all.


Read More ...


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