Product Review: AI Trusted Less Than Social Media and Airlines, With Grok Placing Last, Survey Says

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Details: Written by CNET Reviews; Category: Reviews; Published: 18 April 2026; Created: 18 April 2026; Last Updated: 18 April 2026

Google Gemini is the most trusted AI platform among its competition, but many people still have concerns about the technology, according to an American Customer Satisfaction Index poll released Thursday.
Product Review: AI Trusted Less Than Social Media and Airlines, With Grok Placing Last, Survey Says

Product Review: AI Trusted Less Than Social Media and Airlines, With Grok Placing Last, Survey Says

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