Spot the red flags before you click buy and avoid a return later
October 16, 2025
- Shoppers are on track to return $850 billion in 2025and nearly 1 in 5 of those returns started online.
- Before you buy, do a quick auditzoom customer photos, read specs (fabric/fit/materials), check the size chart, scan newestreviews, confirm seller/return policy, and Google the exact model number.
- The payoff: Fewer duds, fewer UPS drop-offs, and more keepers that fit, match, and actually work at home.
According to the National Retail Federation, shoppers are expected to return a whopping $850 billion in merchandise in 2025. Almost 20% of those returns are from online sales.
When shopping online, there are some glaring clues that many shoppers miss which often leads to a return. Spot the right signs and your odds of keeping it go way up.
Temu and Shein quality check: a real-world guide
Lets start with Temu and Shein. If youve ever ordered from either highly popular Chinese website, you know that quality can be an issue.
Many shoppers end upreturning stuff because the pictures never match what theyactually get. Always assume that their product photos lie.
What looks like linen, cotton, or jersey is often a polyester blend. Zoom in on all of the photos to try and see what youre actually getting.
Shoe sizes on Temu and Shein are all over the map as well, so treat every pair like a new brand. Open the size chart every single time, never assume its mens or womens just because of the listing title. The safest anchor is your European size (its more consistent across factories). For example, a womens U.S. 9 usually maps to EU 40.
Also, be sure to read the product description carefully and see if the customer reviews match their official description. If theres any discrepancy, move on.
But most importantly, always check if customers have left photos in their reviews. Many shoppers will post photos to show the quality or lack thereof. These photos are your best clue to what youll actually get.
Fool proof your Amazon purchase
Always try to buy items that are shipped and sold directly by Amazon, not a third-party seller. Its usually safer as some sellers have wonky return policies and their products can be hit or miss in terms of quality.
Also, before you add to cart, click on the reviews and check out the Reviews with images to get a visual on what youre getting. Then I like to filter reviews by Newest and 3-star (or lower) to surface any real problems fast.
Amazon reviews are notoriously fake so I tend to ignore most 5-star reviews and focus on the 3-star or lower. And by sorting by Newest you get reviews from what the product looks like now, not some version from 2 years ago.
Lastly, copy the exact model number and Google it to make sure youre not grabbing last years version at an inflated price.
Dont trust the glam shots on Target.com
Do not trust the pretty pictures on Targets site. Get in the habit of always clickingDetails and Specifications to see the actual fabric, fit, and care. Veteran Target shoppers swear that their photos oversell their products.
Also, before you buy clothes or shoes, tap How does it fit? and scan the reviews filtered to Runs small/large. A couple minutes investigating beats a return trip later.
Buying an Only-at-Target item? Google the national model on the brands site so you know whats different. Sometimes items made specifically for Target have different specs, so a little research can avoid a surprise and subsequent return.
Measure twice, ship once: your Wayfair survival kit
Returning large items like couches or bed frames to Wayfair.com can be a real pain. To avoid a return, youll want to check the following three measurements every time you buy furniture online.
- The overall dimension of where youre putting the item in your home.
- The seat/leg clearance, which is the usable space your body (or stuff) needs around a seat.
- The narrowest doorway or stair youll have to navigate.
I recommend actually tapingout the dimensions on your floor, then use Wayfairs View in Room feature in their app to make sure you like the item in your space before you buy.
Also, many of Wayfairs products offer a free fabric swatch that theyll mail out so you can test the color, texture, and feel before buying.
Final thought
While I talked about some specific online stores, its safe to assume these tips apply to whatever website youre shopping at. Same playbook, different logorun these checks and youll keep more of what shows up.