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Issues range from brake fluid leaks to dangerous windows

By Mark Huffman Consumer News: Ford recalls nearly 150,000 Expeditions, Navigators, F-150s, Explorers and Rangers of ConsumerAffairs
April 17, 2025

Key takeaways

  • Brake System Recall for Older Models: Ford is recalling over 123,000 F-150, Expedition, and Lincoln Navigator vehicles from 20172018 due to a brake master cylinder defect that may cause brake fluid leakage, potentially reducing braking performance and increasing crash risk.

  • PCM Reset Issue in 2025 Explorers: Over 24,000 2025 Ford Explorer SUVs are being recalled because the powertrain control module may reset while driving, which could lead to engine stalls or park system damageboth posing serious safety hazards.

  • Window Safety Compliance in 2024 Models: A smaller recall affects 1,168 2024 Ranger and Lincoln Nautilus vehicles that were incorrectly repaired in a previous recall. Their windows may not auto-reverse when an object is detected during global closing, violating federal safety standards. Software updates will be provided for free starting May 19, 2025.

Ford has issued three recalls for nearly 150,000 vehicles to address various safety issues. The company has recalled 123,611 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.

What to do

Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed April 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.

Ford is also recalling 24,655 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

What to do

Dealers will update the powertrain control module software, free of charge. Owner notification letters are expected to be mailed by May 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Finally, the automaker has issued a recall for 1,168 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

What to do

Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters are expected to be mailed May 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

To determine if your vehicle is included in any of these recalls, visit the NHTSA recall page and enter the license plate number or 17-digit VIN.

Sign up below for The Daily Consumer, our newsletter on the latest consumer news, including recalls, scams, lawsuits and more.




Posted: 2025-04-17 11:39:52

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More News From This Category
Consumer News: Trader Joe’s settles receipt lawsuit: Who qualifies and how to claim
Fri, 17 Apr 2026 13:07:07 +0000

The retailer settled charges that it printed too many credit card digits on receipts

By Mark Huffman of ConsumerAffairs
April 17, 2026
  • Trader Joes agreed to a $7.4 million class action settlement over claims it printed too many digits of customers card numbers on receipts

  • Eligible shoppers could receive about $100 each, depending on how many claims are filed

  • Consumers must file a claim by June 9, 2026 to receive compensation


Trader Joes customers who paid with a credit or debit card several years ago may now be entitled to a cash payout as part of a newly announced class action settlement.

The grocery chain agreed this week to pay $7.4 million to resolve allegations that it violated the federal Fair and Accurate Credit Transactions Act (FACTA), a law designed to protect consumers from identity theft.

What the lawsuit claims

The lawsuit centered on receipts issued at some Trader Joes stores between March 5, 2019, and July 19, 2019. According to court filings, certain receipts displayed both the first six and last four digits of customers credit or debit card numbersmore information than allowed under federal law.

Plaintiffs argued that exposing those digits increased the risk of identity theft, though Trader Joes has denied wrongdoing and says no cases of fraud were reported.

Who is eligible for compensation

Consumers may qualify for a payout if they meet all of the following criteria:

  • Used a credit or debit card at a Trader Joes store

  • Made the purchase during the window from March 5 to July 19, 2019

  • Received a receipt that showed both the first six and last four digits of their card number

Not every transaction or store was affected, meaning eligibility depends on whether the receipt formatting issue occurred in that specific purchase.

Roughly 757,000 customers are estimated to fall within the eligible class.

How much money consumers could receive

Each valid claimant is expected to receive around $102, though the final amount may vary depending on how many people file claims and the deduction of legal fees and costs.

In general, fewer claims mean larger individual payouts, while more claims reduce the per-person amount.

How to file a claim

Consumers who believe they qualify can submit a claim in several ways:

  • Online through the official settlement website

  • By mail using a printed claim form

  • By phone via the settlement administrator

Some consumers may have received a notice with a Claim ID and PIN, but claims can still be submitted without it in many cases.

Key deadlines to know

  • June 9, 2026 Deadline to file a claim or opt out

  • August 10, 2026 Final court approval hearing

  • Payments are expected about 45 days after final approval, assuming no appeals

Filing a claim comes with a tradeoff: those who accept payment will give up the right to sue Trader Joes separately over the same issue. Consumers who prefer to retain that right must opt out of the settlement before the deadline.


Read More ...


Consumer News: There will be fewer flights in and out of Chicago O’Hare this summer
Fri, 17 Apr 2026 13:07:06 +0000

The FAA has ordered a reduction, citing safety concerns

By Mark Huffman of ConsumerAffairs
April 17, 2026
  • The FAA is capping daily flights at Chicago OHare to 2,708 during peak summer travel, down from more than 3,000 scheduled departures and arrivals.

  • The cutsmore than 300 flights per daywill run from May 17 through Oct. 24.

  • Officials say the move is aimed at reducing delays, easing congestion, and maintaining safety at one of the worlds busiest airports.


The Federal Aviation Administration, expecting a busy travel season in the months ahead, has ordered a significant reduction in flights at Chicagos OHare International Airport this summer, stepping in to curb what officials describe as an unsustainable surge in airline schedules.

Under the new directive, OHare will be limited to 2,708 flights per day between May 17 and Oct. 24, down from the roughly 3,080 daily flights airlines had planned during peak travel periods.

The reduction amounts to more than 300 fewer flights each day and represents a roughly 1012% cut in scheduled operations, according to federal officials and reports.

This will affect not just passengers traveling to and from Chicago, but thousands of connecting flights that make stops in Chicago en route to their final destination.

Safety and reliability concerns

Transportation officials say the move is primarily about safety and reliability, as OHarealready one of the busiest airports in the worldfaces mounting pressure from increased airline activity, ongoing construction, and air traffic control constraints.

Our number one priority is the safety of the flying public, FAA Administrator Bryan Bedford said in a statement, emphasizing that flight schedules must reflect what the system can realistically handle.

Last summer, fewer than 60% of flights at OHare arrived on time, highlighting the strain on airport infrastructure and staffing.

Officials warned that without intervention, the planned increase, nearly 15% higher than last years peak, could lead to widespread delays and cancellations.

Airline competition fuels surge

The surge in scheduled flights has been driven largely by aggressive expansion plans from OHares two dominant carriers, United Airlines and American Airlines. Both airlines have been adding flights in part to secure gate access and strengthen their positions at the hub.

This competition has contributed to what regulators describe as overscheduling, where the number of planned flights exceeds what airport infrastructure and staffing can efficiently support.

United is expected to make the largest cuts under the FAAs order, while American has indicated it will reduce a smaller number of flights and adjust schedules accordingly.

What it means for travelers

For passengers, the changes could mean fewer flight options, but potentially more reliable travel.

Federal officials argue that trimming schedules now will help avoid the cascading delays and last-minute cancellations that often plague peak summer travel. Airlines are expected to notify affected passengers and rebook them as needed.

The FAA is also taking additional steps to improve operations, including increasing air traffic controller staffing, accelerating training, and optimizing flight routes.

OHare plays a central role in the U.S. aviation network, handling thousands of daily flights and serving as a key connection point for domestic and international travel.


Read More ...


Consumer News: We asked ChatGPT if this unsolicited email is a scam
Fri, 17 Apr 2026 13:07:06 +0000

It is, and several red flags give it away

By Mark Huffman of ConsumerAffairs
April 17, 2026
  • ConsumerAffairs used ChatGPT to analyze a suspicious email, which immediately flagged it as a likely scam due to fake safe sender language, awkward phrasing, and lack of legitimate branding.

  • The message contained classic phishing tactics, including a vague view document link and bait like a Q2 bonus, designed to trick recipients into clicking without verifying authenticity.

  • ChatGPT determined the goal was credential harvestingredirecting users to a fake login page to steal passwordsand advised deleting the email, avoiding the link, and securing accounts if credentials were entered.


The message in the inbox looked suspicious right away. Something about it just didnt look right.

To make sure, ConsumerAffairs pasted the contents (below) into ChatGPT and asked it to determine if the message was legitimate. ChatGPTs advice? Treat this as a scam.

Photo

Here's what ChatGPT told us:

Major red flags in what you pasted

1. Fake safe sender reassurance

This sender has been verified from 26thstreetmedia.com safe senders list.

  • That line is not something Microsoft adds in a trustworthy way

  • Attackers often inject fake trust language to lower your guard

  • Real verification usually looks like:

    • via headers (e.g., via SendGrid)

    • or Microsofts built-in bannersnot custom wording like this

ChatGPT also picked up on odd, unnatural phrasing, as well as missing punctuation, awkward structure and the fact that it looks like a template, bot message. It noted that legitimate services like DocuSign and SharePoint are always polished and branded.

Also, there was a generic view document lure, with no explanation of what the document is, with ChatGPT describing it as classic phishing behavior.

Ask yourself:

  • Do you actually work with this company?

  • Were you expecting a Bonus Q2 document?

If not, this is almost certainly: impersonation + lure attachment/link

Note the reference to Q2 bonus. Scammers love to use bait like

  • bonuses

  • invoices

  • HR docs

  • payroll

These often work because people click quickly without thinking.

So, we asked ChatGPT what the scammers are trying to gain. It identified the pitchas a credential-harvesting phishing email that will:

  1. Take you to a fake document viewer

  2. Ask you to log in (Microsoft/Google)

  3. Steal your password

What to do

  • Do NOT click View Document

  • Delete the email

  • If you entered credentials:

    • Change your password immediately

    • Enable 2FA


Read More ...


Consumer News: Amazon Pharmacy: How it works, how to save, and when it makes sense
Thu, 16 Apr 2026 22:07:06 +0000

What you need to know before switching from your local pharmacy

By Kyle James of ConsumerAffairs
April 16, 2026
  • Amazon Pharmacy lets you order prescriptions online, compare prices upfront, and get medications delivered. There's no Prime membershiprequired, but Prime members get extra savings and perks.

  • The biggest savings come from generic drugs and programs like RxPass, where pricing can often beat traditional pharmacies if you know where to look.

  • It makes the most sense for ongoing medications and convenience but for urgent needs or complex care, your local pharmacy may still be the better option.


Amazon didnt just dip a toe into health care to test the waters. They built a full-service pharmacy that can realistically replace your regular stop at CVS or Walgreens.

But like most things that promise easy savings, the real value isnt automatic or guaranteed. It comes from understanding when it makes sense to use it, when it doesnt, and how to maximize your savings in the process.

Lets break it down in a practical, real-world way so you can decide if its actually worth adding to your routine.

What Amazon Pharmacy actually is (and isnt)

At its core, Amazon Pharmacy is an online prescription service that allows you to order your medications the same way you would order anything else on Amazon. Most recently, this also includes the GLP-1 drug Foundayo, with options for same-day delivery and even in-person pickup at Amazon Pharmacy kiosks.

You do not need to be a Prime member to use it, but if you are a member, youll get access to discounted generic drugs via the RxPass program, as well as free Prime shipping (more on this below).

But what really separates it from your local pharmacy is the level of transparency and control you get before you ever spend a dollar.

Instead of walking up to a counter and being told your price, you can:

  • See your insurance price ahead of time.
  • Compare it to the discounted cash price.
  • Decide which option makes more sense before committing.

And then, instead of making a trip, waiting in line, and potentially dealing with delays, your medication simply shows up at your doorstep.

That convenience matters more than most people realize, as pharmacy trips often turn into extra spending, not to mention the extra gas used. You grab a drink, a snack, maybe a random household item you dont necessarily need, and suddenly a simple Rx pickup turns into an extra $10$20.

What its not: Its important to realize right off the bat that Amazon Pharmacy isnt always the cheapest option across the board.

Its also not built for those urgent, same-day Rx needs, and it doesnt fully replace the value of in-person pharmacist interactions for more complex situations.

How Amazon Pharmacy works (step-by-step)

Step 1: Transfer or send your prescription

You can have your doctor send your prescription directly to Amazon, or you can transfer it from your current pharmacy, which is usually a simple process, but it can take a day or two depending on how responsive your current pharmacy is.

Because of that delay, this system works best for ongoing medications that you take regularly, rather than anything you need immediately.

Step 2: Compare pricing (this is where you win)

This is where Amazon really separates itself from traditional pharmacies.

Youll typically see:

  • Your insurance copay.
  • The discounted cash price.
  • Any savings already applied automatically.

At most pharmacies, you dont get this level of side-by-side comparison. Youre often just told what you owe and are expected to accept it.

Here, you can pause, compare, and choose the better deal before spending anything.

Step 3: Choose how to pay

You can pay using insurance, out-of-pocket pricing, or even FSA/HSA funds, which gives you flexibility depending on your situation.

Youd be surprised how often the cash price is actually cheaper than your insurance copay, especially with generic medications.

Step 4: Delivery (where it really pays off)

Once you place your order, Amazon handles everything:

  • Free two-day delivery for Prime members.
  • Faster delivery options in some areas.
  • Discreet packaging.
  • Auto-refill options to keep things consistent.

Pro tip: Be sure to turn on auto-refill. Not only does it help you avoid running out of medication, but it also removes one more thing you have to think about every month.

Where the real savings actually comes from

Photo

Generics (this is the sweet spot)

Amazon Pharmacy is strongest when it comes to generic medications, which include treatments for things like blood pressure, cholesterol, and other common conditions.

Because these medications are more common and theres a lot of competition, Amazon can often offer significantly lower pricing than your traditional pharmacies.

RxPass ($5/month strategy)

Amazons RxPass is one of the most underrated features.

For a flat $5 monthly fee, Prime members get access to a range of common generic medications. Doesnt matter how many generics you need, you only pay $5/month with free delivery included.

Heres the full list of RxPass medications so you can see if yours is included.

Even if youre only taking one medication, it can still be super helpful. But if youre taking two or more, the value becomes very obvious quite quickly.

Pro tip: Always use Amazon as your price baseline. Even if you end up not buying from Amazon, it gives you a reference point so you know if your local pharmacy is priced competitively.

When Amazon Pharmacy makes the most sense

Amazon Pharmacy works best when you:

  • Take regular, ongoing medications.
  • Dont need immediate, same-day access to something like antibiotics.
  • Prefer delivery over running errands.
  • You want predictable pricing and fewer surprises.

Its especially useful for people managing chronic conditions, busy families trying to simplify their routines, or anyone who wants to reduce the number of weekly errands they have to deal with.

Pro tip: If you take multiple medications, or are caring for an elderly family member, be sure to sign-up for the free service, PillPack. Amazon Pharmacy will sort your meds by date and time, and put them in handy individual packets. It will greatly simplify your routine, and more importantly, it will reduce mistakes.

When it doesnt make sense

There are still situations where a local pharmacy like Costcoor CVS is the better option.

If you need medication immediately, want in-person guidance from a pharmacist, or have insurance that offers better local pricing, it makes more sense to stick with what youre already doing.

The key here is to not to assume Amazon is always better, but be ready to use it when it makes sense and when it can save you money.


Read More ...


Consumer News: Walmart wants to be your one-stop shop for weight loss drugs
Thu, 16 Apr 2026 19:07:06 +0000

Retail giant expands access to GLP-1 medications with added support to make them actually work

By Kristen Dalli of ConsumerAffairs
April 16, 2026
  • Walmart is expanding access to popular GLP-1 weight-loss drugs through a new digital health platform.

  • The company is bundling prescriptions with nutrition, fitness, and coaching support.

  • Some services may be more affordable but costs and subscriptions still apply.


Weight-loss medications like GLP-1s think Ozempic, Wegovy, and Zepbound have surged in popularity, but actually getting and managing them hasnt always been simple. Thats where Walmart is stepping in.

The retail giant is expanding its digital health platform, called Better Care Services, to make it easier for consumers to explore and access these medications. Instead of navigating prescriptions, doctor visits, and lifestyle changes separately, Walmart is aiming to bring everything together in one place.

This move taps into a massive and growing market more than 40% of U.S. adults live with obesity, and interest in GLP-1 drugs continues to climb.

Access to medication is only one part of the equation, weight management today is often difficult to navigate, with patients managing multiple steps across care, medication and lifestyle changes, Kevin Host, Senior Vice President of Pharmacy, Walmart U.S., said in a news release.

By bringing together pharmacist support, virtual care and nutrition resources, and leveraging the scale and convenience of our pharmacy network, were making it easier for customers to access care and support in a way that fits their lives.

What Walmart is actually offering

At its core, Walmarts expansion is about convenience and support not just prescriptions. Through Better Care Services, customers can connect with third-party providers for telehealth visits, get prescriptions for GLP-1 medications, and fill them through Walmarts pharmacy network.

But the bigger shift is everything wrapped around the medication. The platform now includes:

  • Nutrition counseling and access to registered dietitians

  • Fitness programs and personalized coaching

  • AI-powered health tools and virtual care options

  • Ongoing monitoring and support for people already taking GLP-1s

Programs are offered through partners like Aaptiv, Berry Street, Curai Health, and others.

Walmart is also experimenting with pricing and access. For example, some users can try certain virtual care services for free through July, after which subscriptions may start around $29 per month.

Meanwhile, medication costs vary, but some options may start at a few hundred dollars per month potentially lower than typical list prices.

What consumers should know before signing up

While Walmarts approach could make weight-loss drugs more accessible, its not a free-for-all and its not just about the medication.

First, most programs still require a prescription, and youll likely pay for both the drug and any subscription-based services. Insurance coverage can vary widely, so checking benefits ahead of time is key.

Second, this model reflects a growing understanding that GLP-1 drugs work best when paired with lifestyle changes. Walmart is clearly betting that combining medication with coaching, nutrition, and ongoing support will help people stick with treatment longer and see better results.

Bottom line: Walmarts expansion could make it easier and potentially cheaper for consumers to access weight-loss drugs. But the real value may come from the added support that helps people turn short-term results into lasting change.


Read More ...


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