One state lists the most common schemes that victimized consumers last year
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Used auto and vehicle repair issues topped the list of consumer complaints in Iowa in 2025, with 783 reports.
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The Attorney Generals Office handled more than 4,000 complaints, marking the second straight year of rising and consumer issues.
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Attorney General Brenna Bird is urging Iowans to stay vigilant, research businesses carefully, and report suspected immediately.
There seems to be a new scam emerging every day, and artificial intelligence just makes these schemes even more dangerous. But the old that have been around for years are doing the most damage, according to Iowa Attorney General Brenna Bird.
Bird this week released the top 10 consumer complaints and her office received in 2025, warning residents to be cautious as fraud and deceptive business practices continue to rise.
The Attorney Generals Office Consumer Protection Division processed more than 4,000 complaints last year, the second consecutive year of increased reports. Bird said scammers are increasingly targeting vulnerable individuals by impersonating trusted figures or businesses.
Weve seen an increase in scammers and fraudsters preying on people they know are vulnerable, pretending to be someone they arent, Bird said. Our office takes these offenses seriously and acts quickly. We will work with you to ensure justice is served.
Auto complaints lead the list
For the second year in a row, used auto and vehicle repair complaints ranked first, totaling 783 reports. Common issues included faulty repair work (148 complaints), failure to disclose prior damage in used car sales (124 complaints), and financing or leasing problems particularly misrepresentations about optional products such as extended warranties and gap insurance (83 complaints).
Officials advise consumers to research sellers carefully, review vehicle history reports, and be wary of mechanics recommending complex repairs without clear explanations.
Imposter on the rise
Imposter were the second most reported category, with 398 complaints. These range from fake job offers and online shopping fraud to lottery schemes, romance , and individuals posing as IRS or Social Security officials.
Many of these originate through text messages, phone calls, emails, or social media. The Attorney Generals Office cautions consumers to avoid sending money electronically including through Cash App, PayPal, cryptocurrency, or cryptocurrency ATMs to individuals they have not met. Officials also stress that legitimate law enforcement and government agencies will never threaten arrest or demand payment over the phone.
Internet-related complaints
Internet-related issues ranked third, with 319 complaints. Consumers reported hacked or locked social media accounts, disputes with internet service providers, subscription problems with dating and gaming apps, malicious software, unsolicited emails, and online auction .
Officials encourage consumers to research online sellers, meet in secure locations for transactions, and avoid prepaying. Consumers experiencing account lockouts or hacking incidents are urged to contact the Attorney Generals Office for assistance.
Home and housing concerns
Home improvement complaints totaled 247 reports, often involving contractors who failed to begin or complete projects, poor workmanship, or disputes involving solar panel installation and financing.
Housing and realty complaints followed closely with 244 reports. These included concerns about rental housing, real estate sales, manufactured and mobile homes, and home construction. Consumers cited misleading information, hidden charges, inflated appraisals, foreclosure , and fraudulent loan applications.
Other top complaint categories
Additional complaint categories included:
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Personal goods (237 complaints): Problems purchasing food, clothing, and accessories in-store or online.
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Personal services (215 complaints): Issues with timeshares, travel delays or cancellations, misleading gym memberships, and undisclosed fees.
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Home goods and services (192 complaints): Faulty appliances, late deliveries, misleading advertising, and refusals to replace major purchases.
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Lending (175 complaints): Disputes involving credit cards, peer-to-peer payment apps, payday loans, and private student loans.
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Healthcare (151 complaints): Billing disputes, insurance payment disagreements, and deceptive medical products or treatments.
And thats just one state. Law enforcement officials say awareness and due diligence remain the strongest tools for protecting Iowans finances and personal information.
Posted: 2026-02-20 12:28:36


















