Consumer News: Some Pizza Hut locations are finding success by embracing the past

Doxo study finds Americans spend a median of $2,095 a month on essential bills

By Mark Huffman of ConsumerAffairs

• A new doxo report finds the average U.S. household now spends $2,095 per month on essential bills, about 30% of median household income.

• California has the nations highest household bill burden in raw dollars at $2,892 per month, while West Virginia is the least expensive at $1,116.

• The report highlights wide geographic disparities, with household bills in the most expensive states running nearly 2.5 times higher than in the most affordable states.

As inflation pressures continue to weigh on household finances, a new national report suggests where Americans live can dramatically affect how much they pay for essential monthly bills.

Seattle-based financial technology company doxo on Thursday released its 2026 State-by-State Bill Pay Market Report, which found the median U.S. household spends $2,095 each month on recurring household bills roughly 30% of the nations median household income.

The report examines what doxo calls the nations Bill Pay Economy, estimating Americans collectively spend about $5.03 trillion annually on recurring household obligations such as housing, utilities, insurance, mobile phone service and auto loans.

A widening gap

According to the report, the gap between the nations most and least expensive states has widened significantly. Households in the highest-cost states pay as much as 38% above the national median, while residents in the most affordable states spend up to 47% less.

Providing transparency into the bill pay economy is essential for helping Americans navigate their everyday financial lives, said Steve Shivers, co-founder and CEO of doxo. Household expenses are growing, and many households are straining to cover their most essential services.

California ranked as the most expensive state for household bills, with residents paying a median of $2,892 per month. Hawaii followed at $2,735, while Massachusetts, New Jersey and Maryland rounded out the top five.

The report also found California households face the highest bills-to-income ratio in the nation at 33%, tying Hawaii and Mississippi for the largest share of household income devoted to recurring bills.

West Virginia is the most affordable

West Virginia ranked as the nations most affordable state, with median monthly bills totaling $1,116, or 22% of household income. Mississippi, Arkansas, Alabama and Oklahoma also ranked among the least expensive states in raw monthly costs.

However, the report noted that lower overall bills do not always translate into greater affordability. Mississippi and Arkansas, despite relatively low monthly costs, ranked among the states with the heaviest financial burdens because incomes there lag behind national averages.

By contrast, states such as Utah and Virginia reported monthly bill totals at or above the national median, but households there devoted a smaller percentage of income to essential expenses due to comparatively stronger earning power.

The study analyzed costs across 13 common household bill categories, including mortgage and rent payments, auto loans, auto insurance, utilities, health insurance, mobile phone service and cable or satellite bills.

The 10 most expensive states for household bills were California, Hawaii, Massachusetts, New Jersey, Maryland, Washington, New York, Connecticut, Colorado and New Hampshire.

The least expensive states were Iowa, South Dakota, North Dakota, New Mexico, Kentucky, Oklahoma, Alabama, Arkansas, Mississippi and West Virginia.

Doxo said the report is intended to help consumers better understand regional cost disparities and manage their finances amid continuing economic uncertainty and concerns about rising energy and utility costs.

Some affected customers could receive as much as $5,000

By Mark Huffman of ConsumerAffairs

• Consumers affected by the 2024 Avis data breach have until June 21, 2026 to file a claim for compensation from a class action settlement.

• Eligible consumers could receive reimbursement of up to $5,000 for documented losses tied to the breach, plus an additional cash payment.

• The lawsuit alleges hackers accessed sensitive customer information, including drivers license and credit card data, during a cyberattack in August 2024.

Consumers whose personal information was exposed in a 2024 Avis data breach are running out of time to file claims in a class action settlement that could provide compensation for financial losses and other damages.

However, if youre eligible, its worth staking a claim. Some customers could receive up to $5,000.

Under the proposed settlement, consumers affected by the breach have until June 21, 2026 to submit a claim online or by mail.

The lawsuit stems from a cybersecurity incident that Avis says occurred between Aug. 3 and Aug. 6, 2024. According to court documents, hackers allegedly gained access to sensitive customer information, including names, drivers license numbers, credit card numbersand expiration dates, dates of birth, and phone numbers.

Avis denied wrongdoing but agreed to settle the litigation. The case is pending in U.S. District Court for the District of New Jersey.

Who is eligible

The settlement covers U.S. residents whose personal information was compromised in the data breach and who received notice from Avis that their information may have been affected.

Consumers can seek reimbursement for documented out-of-pocket losses related to the breach, including fraud losses, bank fees, credit monitoring expenses, and identity theft costs, up to a maximum of $5,000. Eligible consumers may also receive a pro rata cash payment even if they did not experience documented financial losses.

To obtain reimbursement for losses, consumers must provide supporting documentation showing the expenses were more likely than not connected to the breach.

How to file

Claims may be submitted through the official settlement website, AvisDataSecuritySettlement.com, or by mailing a completed claim form to the settlement administrator.

The deadline to opt out of the settlement or object to its terms is May 22, 2026. A final approval hearing is scheduled for July 28, 2026.

A variety of factors are driving up the cost

By Mark Huffman of ConsumerAffairs

• New emissions and fuel-efficiency standards are forcing automakers to use more advanced engine technologies that require pricier synthetic oils.

• Tariffs and global supply-chain pressures are increasing the cost of base oils, additives, and imported auto parts tied to maintenance.

• As electric vehicles reshape the repair market, service centers are relying more heavily on routine maintenance revenue from gasoline-powered cars.

Consumers who have grown accustomed to paying $40 or $50 for a routine oil change may soon experience sticker shock. Industry analysts, mechanics, and supply-chain experts say a combination of economic, technological, and regulatory pressures is pushing oil-change prices higher and the increases could accelerate over the next several years.

The most immediate factor is the rising use of full synthetic motor oil. Modern engines, especially turbocharged and fuel-efficient models, increasingly require synthetic blends or fully synthetic lubricants to protect components operating under higher temperatures and tighter tolerances. Synthetic oil costs significantly more to produce than conventional oil, and many newer vehicles no longer recommend cheaper alternatives.

In many markets, a full synthetic oil change already averages between $80 and $120 at dealerships and national chains, depending on the vehicle. Luxury vehicles and large trucks can cost substantially more.

Another driver is the cost of raw materials. Base oils and chemical additives used in motor oil have become more expensive because of supply disruptions, higher energy prices, and tariffs affecting imported petroleum products and industrial chemicals. Filters, which are often sourced globally, have also risen in price.

The Iran war factor

At MacKenzie Motors in Boston, John MacKenzie says the price of motor oil itself is now significantly higher, noting that since the start of the Iran war, the price of bulk oil purchases has risen by 21%.

"Of course we pass it on, absolutely," he told WBZ-TV. "It's probably $5 more for an oil change now."

Industry observers say geopolitical uncertainty continues to ripple through automotive supply chains years after the pandemic-era shortages first disrupted the market.

Labor shortages in the automotive repair industry are adding to the pressure. Many service centers report difficulty hiring certified technicians, forcing employers to raise wages to retain workers. While oil changes are relatively simple procedures, they still require trained staff, especially as vehicles become more computerized and specialized.

Some analysts also point to a structural shift occurring in the automotive industry itself. Electric vehicles require far less routine maintenance because they do not need engine oil. As EV adoption slowly grows, traditional repair shops and dealership service departments may increasingly depend on gasoline-powered vehicles for revenue.

That dynamic could mean higher prices for remaining internal-combustion maintenance services, including oil changes.

Environmental regulations

Environmental regulations may further contribute to higher costs.

New emissions standards are pushing automakers toward smaller, turbocharged engines that demand higher-performance lubricants. At the same time, stricter rules governing disposal and recycling of used oil can increase operating expenses for service providers.

Are there ways to save?

Despite the higher prices, experts caution consumers against delaying oil changes to save money. Poorly maintained oil can lead to engine wear, reduced fuel economy, and expensive repairs.

Instead, automotive experts recommend drivers consult their owners manual carefully and avoid paying for unnecessary services often bundled with routine maintenance visits.

Comparing prices among dealerships, independent shops, and warehouse retailers may also help offset some of the increases.

Still, many analysts believe the era of the inexpensive oil change may be ending.

What used to be a loss leader to bring customers into the shop is becoming a premium maintenance service, one repair-industry analyst said. Drivers should expect prices to continue climbing.

Between gas prices and crowded airports, holiday travel may not be that pleasant

By Mark Huffman of ConsumerAffairs

• Gasoline prices heading into Memorial Day weekend are the highest theyve been since 2022, with the national average hovering around $4.56a gallon.

• Despite higher fuel costs, AAA expects a record 39.1 million Americans to travel by car over the holiday weekend.

• Analysts say prices could remain volatile through early summer because of geopolitical tensions, refinery constraints, and strong seasonal demand.

Americans planning a road trip for Memorial Day weekend are facing the most expensive gasoline prices in four yearsbut that is not expected to keep travelers home.

AAA projects that 39.1 million people will travel by car during the holiday weekend, part of a record 45 million Americans expected to travel at least 50 miles from home between May 21 and May 25.

The national average price for regular gasoline stood at $4.56a gallon Thursday, according to AAA, up sharply from $3.177 a year ago, and approaching levels last seen during the summer fuel spike of 2022.

Industry analysts say several factors are driving the increase. The seasonal switch to more expensive summer gasoline blends, refinery outages in parts of the Midwest, and heightened geopolitical tensions involving Iran and the Strait of Hormuz have tightened fuel supplies just as demand is surging for the start of the summer driving season.

$5 a gallon becoming more common

Patrick De Haan, head of petroleum analysis at GasBuddy, has warned that gasoline prices could continue climbing through the holiday period, with some markets already seeing prices above $5 a gallon.

Western states remain the most expensive markets for drivers. California prices have climbed above $6 a gallon on average, while several Northeastern and Midwestern states are also posting prices above $5.

Even so, travel demand remains resilient.

Fewer staying home

Travel demand remains strong, and despite higher fuel prices, many people are prioritizing leisure travel during holiday breaks, AAA Vice President of Travel Stacey Barber said in the organizations Memorial Day forecast.

Analysts say motorists may try to offset higher fuel bills by shortening trips, consolidating errands, or searching for cheaper stations through fuel-tracking apps. But they do not expect a major pullback in driving activity.

GasBuddys longer-term outlook still calls for national gasoline prices to moderate later in 2026, potentially averaging below $3 a gallon for the year as a whole if global oil markets stabilize. However, near-term volatility is expected to continue through the summer driving season.