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Doxo study finds Americans spend a median of $2,095 a month on essential bills

By Mark Huffman of ConsumerAffairs

• A new doxo report finds the average U.S. household now spends $2,095 per month on essential bills, about 30% of median household income.

• California has the nations highest household bill burden in raw dollars at $2,892 per month, while West Virginia is the least expensive at $1,116.

• The report highlights wide geographic disparities, with household bills in the most expensive states running nearly 2.5 times higher than in the most affordable states.

As inflation pressures continue to weigh on household finances, a new national report suggests where Americans live can dramatically affect how much they pay for essential monthly bills.

Seattle-based financial technology company doxo on Thursday released its 2026 State-by-State Bill Pay Market Report, which found the median U.S. household spends $2,095 each month on recurring household bills roughly 30% of the nations median household income.

The report examines what doxo calls the nations Bill Pay Economy, estimating Americans collectively spend about $5.03 trillion annually on recurring household obligations such as housing, utilities, insurance, mobile phone service and auto loans.

A widening gap

According to the report, the gap between the nations most and least expensive states has widened significantly. Households in the highest-cost states pay as much as 38% above the national median, while residents in the most affordable states spend up to 47% less.

Providing transparency into the bill pay economy is essential for helping Americans navigate their everyday financial lives, said Steve Shivers, co-founder and CEO of doxo. Household expenses are growing, and many households are straining to cover their most essential services.

California ranked as the most expensive state for household bills, with residents paying a median of $2,892 per month. Hawaii followed at $2,735, while Massachusetts, New Jersey and Maryland rounded out the top five.

The report also found California households face the highest bills-to-income ratio in the nation at 33%, tying Hawaii and Mississippi for the largest share of household income devoted to recurring bills.

West Virginia is the most affordable

West Virginia ranked as the nations most affordable state, with median monthly bills totaling $1,116, or 22% of household income. Mississippi, Arkansas, Alabama and Oklahoma also ranked among the least expensive states in raw monthly costs.

However, the report noted that lower overall bills do not always translate into greater affordability. Mississippi and Arkansas, despite relatively low monthly costs, ranked among the states with the heaviest financial burdens because incomes there lag behind national averages.

By contrast, states such as Utah and Virginia reported monthly bill totals at or above the national median, but households there devoted a smaller percentage of income to essential expenses due to comparatively stronger earning power.

The study analyzed costs across 13 common household bill categories, including mortgage and rent payments, auto loans, auto insurance, utilities, health insurance, mobile phone service and cable or satellite bills.

The 10 most expensive states for household bills were California, Hawaii, Massachusetts, New Jersey, Maryland, Washington, New York, Connecticut, Colorado and New Hampshire.

The least expensive states were Iowa, South Dakota, North Dakota, New Mexico, Kentucky, Oklahoma, Alabama, Arkansas, Mississippi and West Virginia.

Doxo said the report is intended to help consumers better understand regional cost disparities and manage their finances amid continuing economic uncertainty and concerns about rising energy and utility costs.

The red roof design and pizza buffet are back and drawing consumers

By Mark Huffman of ConsumerAffairs

• A veteran Pizza Hut franchisee is reviving sales by restoring retro dining rooms, buffet bars, and classic branding from the chains heyday.

• Customers drawn by nostalgia are posting their experiences on social media, turning old-school Pizza Hut locations into viral attractions.

• The strategy reflects a broader trend in fast food as brands rediscover the appeal of dine-in experiences and 1980s and 1990s aesthetics.

For more than a decade, the trend in the pizza business was all about delivery and apps, forcing Pizza Hut out of its comfort zone to compete. But while competitors were embracing the future, a growing number of franchisees weresuccessfully turning back the clock.

They have restored the unmistakable look and feel of the classic Pizza Hut restaurants many Americans remember from childhood. The red roof design, Tiffany-style hanging lamps, checkered tablecloths, tabletop arcade games, and all-you-can-eat lunch buffet are back.

And customers are responding.

They missed the experience

Franchisee Tim Sparks is revamping some of the over 80 Pizza Huts his company operates not modernizing them but taking them back to their old-school versions, down to the red plastic cups and Tiffany-style lamps.

"Our Classic restaurants are designed to bring back the nostalgic Pizza Hut experience from the 1980s and 1990s," Sparks said in an interview with People Magazine. "This includes the return of the iconic red plastic cups, checkerboard tablecloths, red candles, iron table organizers, and the classic Tiffany-style lamps.

"We also feature red booth backs accented with retro photographs throughout the dining room, and of course, a salad bar. In some locations, we have even been able to add a Pac-Man arcade game to further enhance the atmosphere.

The retro-themed restaurants have become social media sensations, attracting customers who grew up with Pizza Hut in the 1980s and 1990s, as well as younger diners curious about a bygone era of family dining. Videos on TikTok and Instagram showing restored buffet lines and vintage decor have generated millions of views.

For these franchisees, the turnaround began after years of declining foot traffic. They spent years watching the company shift toward delivery-focused operations, while older dine-in locations either closed or were remodeled into smaller, more generic stores.

But after noticing online enthusiasm for surviving classic Pizza Hut restaurants, many owners decided to lean into nostalgia instead of modernization. The gamble appears to be paying off.

Sales at the remodeled stores have climbed sharply, with weekend wait times now common at some locations. Families, older customers, and even road-tripping nostalgia seekers are making special visits.

Powerful consumer trend

Industry analysts say the strategy taps into a powerful consumer trend. In an era dominated by digital ordering and automated service, many customers are increasingly drawn to experiences that feel familiar, comforting, and authentic.

The return of the Pizza Hut buffet has been especially popular. Once a staple of suburban dining, buffet-style Pizza Huts largely disappeared over the past two decades as the company pivoted toward takeout and delivery.

The restored locations also feature vintage menu items and presentation styles, including red plastic cups and classic pan pizzas served in black metal pans.

Pizza Huts corporate leadership has taken notice. While the company has not announced a broad return to retro designs, executives have increasingly acknowledged the emotional connection many customers still have with the brands dine-in past.

Some affected customers could receive as much as $5,000

By Mark Huffman of ConsumerAffairs

• Consumers affected by the 2024 Avis data breach have until June 21, 2026 to file a claim for compensation from a class action settlement.

• Eligible consumers could receive reimbursement of up to $5,000 for documented losses tied to the breach, plus an additional cash payment.

• The lawsuit alleges hackers accessed sensitive customer information, including drivers license and credit card data, during a cyberattack in August 2024.

Consumers whose personal information was exposed in a 2024 Avis data breach are running out of time to file claims in a class action settlement that could provide compensation for financial losses and other damages.

However, if youre eligible, its worth staking a claim. Some customers could receive up to $5,000.

Under the proposed settlement, consumers affected by the breach have until June 21, 2026 to submit a claim online or by mail.

The lawsuit stems from a cybersecurity incident that Avis says occurred between Aug. 3 and Aug. 6, 2024. According to court documents, hackers allegedly gained access to sensitive customer information, including names, drivers license numbers, credit card numbersand expiration dates, dates of birth, and phone numbers.

Avis denied wrongdoing but agreed to settle the litigation. The case is pending in U.S. District Court for the District of New Jersey.

Who is eligible

The settlement covers U.S. residents whose personal information was compromised in the data breach and who received notice from Avis that their information may have been affected.

Consumers can seek reimbursement for documented out-of-pocket losses related to the breach, including fraud losses, bank fees, credit monitoring expenses, and identity theft costs, up to a maximum of $5,000. Eligible consumers may also receive a pro rata cash payment even if they did not experience documented financial losses.

To obtain reimbursement for losses, consumers must provide supporting documentation showing the expenses were more likely than not connected to the breach.

How to file

Claims may be submitted through the official settlement website, AvisDataSecuritySettlement.com, or by mailing a completed claim form to the settlement administrator.

The deadline to opt out of the settlement or object to its terms is May 22, 2026. A final approval hearing is scheduled for July 28, 2026.

A variety of factors are driving up the cost

By Mark Huffman of ConsumerAffairs

• New emissions and fuel-efficiency standards are forcing automakers to use more advanced engine technologies that require pricier synthetic oils.

• Tariffs and global supply-chain pressures are increasing the cost of base oils, additives, and imported auto parts tied to maintenance.

• As electric vehicles reshape the repair market, service centers are relying more heavily on routine maintenance revenue from gasoline-powered cars.

Consumers who have grown accustomed to paying $40 or $50 for a routine oil change may soon experience sticker shock. Industry analysts, mechanics, and supply-chain experts say a combination of economic, technological, and regulatory pressures is pushing oil-change prices higher and the increases could accelerate over the next several years.

The most immediate factor is the rising use of full synthetic motor oil. Modern engines, especially turbocharged and fuel-efficient models, increasingly require synthetic blends or fully synthetic lubricants to protect components operating under higher temperatures and tighter tolerances. Synthetic oil costs significantly more to produce than conventional oil, and many newer vehicles no longer recommend cheaper alternatives.

In many markets, a full synthetic oil change already averages between $80 and $120 at dealerships and national chains, depending on the vehicle. Luxury vehicles and large trucks can cost substantially more.

Another driver is the cost of raw materials. Base oils and chemical additives used in motor oil have become more expensive because of supply disruptions, higher energy prices, and tariffs affecting imported petroleum products and industrial chemicals. Filters, which are often sourced globally, have also risen in price.

The Iran war factor

At MacKenzie Motors in Boston, John MacKenzie says the price of motor oil itself is now significantly higher, noting that since the start of the Iran war, the price of bulk oil purchases has risen by 21%.

"Of course we pass it on, absolutely," he told WBZ-TV. "It's probably $5 more for an oil change now."

Industry observers say geopolitical uncertainty continues to ripple through automotive supply chains years after the pandemic-era shortages first disrupted the market.

Labor shortages in the automotive repair industry are adding to the pressure. Many service centers report difficulty hiring certified technicians, forcing employers to raise wages to retain workers. While oil changes are relatively simple procedures, they still require trained staff, especially as vehicles become more computerized and specialized.

Some analysts also point to a structural shift occurring in the automotive industry itself. Electric vehicles require far less routine maintenance because they do not need engine oil. As EV adoption slowly grows, traditional repair shops and dealership service departments may increasingly depend on gasoline-powered vehicles for revenue.

That dynamic could mean higher prices for remaining internal-combustion maintenance services, including oil changes.

Environmental regulations

Environmental regulations may further contribute to higher costs.

New emissions standards are pushing automakers toward smaller, turbocharged engines that demand higher-performance lubricants. At the same time, stricter rules governing disposal and recycling of used oil can increase operating expenses for service providers.

Are there ways to save?

Despite the higher prices, experts caution consumers against delaying oil changes to save money. Poorly maintained oil can lead to engine wear, reduced fuel economy, and expensive repairs.

Instead, automotive experts recommend drivers consult their owners manual carefully and avoid paying for unnecessary services often bundled with routine maintenance visits.

Comparing prices among dealerships, independent shops, and warehouse retailers may also help offset some of the increases.

Still, many analysts believe the era of the inexpensive oil change may be ending.

What used to be a loss leader to bring customers into the shop is becoming a premium maintenance service, one repair-industry analyst said. Drivers should expect prices to continue climbing.