Turning new customers into repeat customers is all about perfecting the customer experience in your store. Everything from your customer service team to your wait times at checkout can affect a customer’s in-store experience. If you’re struggling to gain repeat customers, find out how to improve your customer experience in your retail store with these quick tips.
Optimize Your Store’s Layout
When designing your retail store’s overall layout, consider how consumers make buying decisions in the first place. Customers usually either come into a store to browse or try to locate a product they already know they want to purchase. Use clear signage and displays to direct customers to the products they’re looking for. The longer a customer must search for a product, the more likely they are to become discouraged and give up their search. Keep product sections readable and aisles neat and organized to promote easy browsing.
Reduce Wait Time at Checkouts
Your checkout process is often the last interaction a customer has in your store before leaving, and it’s also a very memorable one. If your lines at checkout are backed up, unfortunately customers will remember this fact most clearly. This could cause them to avoid your store in the future, especially if it becomes a regular occurrence. Consider upgrading your POS (point of sale) system to a faster, more advanced model and hiring extra store associates to man extra registers and get customers through faster.
Encourage Customers To Give Feedback
The customer experience doesn’t end when a customer leaves your store. At checkout, provide customers with physical forms or survey links to leave feedback on their in-store experience. Your customers can take these materials home and reflect on their time in your store, which also helps increase your brand recognition. Collecting feedback is one of the best ways to highlight weaknesses in your store and focus on where and how you can improve.
Use these tips to improve the customer experience in your retail store. They will help you turn new customers into loyal customers who keep coming back.
This conversation commemorates the historic 75th anniversary of the Universal Declaration of Human Rights, a landmark document adopted by the United Nations General Assembly in 1948. This month in May, we’re spotlighting offline and online civic space and human rights defenders.
SDG Roundtables at the SDG Studio, UN Headquarters are convened by the UN Deputy Secretary-General, Amina J. Mohammed. They feature a series of conversations with UN leaders, experts, advocates and influencers on actions and solutions to achieve the Sustainable Development Goals (SDGs) by 2030.
Opening remarks by Volker Türk, UN High Commissioner for Human Rights.
Participants: Cynthia Mbamalu, Director of Programs, Yiaga Africa; Silvia Cervellini, Cofounder, Delibera Brazil; Iain Walker, Executive Director, newDemocracy Foundation; and Aleida Ferreyra, UNDP Global Lead for Democratic Institutions and Processes.
Moderator: Annemarie Hou, Executive Director, UN Partnerships
Learn more: https://www.ohchr.org/en/get-involved/campaign/udhr-75
Published: 1st Jun 2023 03:00:02 By: United Nations
United Nations Video: Switzerland on the situation in Sudan - Security Council Media Stakeout (31 May 2023)
Noon briefing by Stéphane Dujarric, Spokesperson for the Secretary-General.
Highlights:
Outer Space
Former Yugoslavia
Sudan
Ukraine
Cambodia
Myanmar
Central African Republic
Cameroon
DPRK
Uganda
World No Tobacco Day
Noon Guest/Briefing Tomorrow
OUTER SPACE
Today, the Secretary-General published a policy brief on outer space governance, the seventh in the Our Common Agenda series that is aimed at informing Member States ahead of the Summit of the Future next year.
The brief was released to coincide with today’s start of the session of the Committee on the Peaceful Uses of Outer Space.
In the policy brief the Secretary-General says we must ensure that effective governance is in place to propel innovation to achieve the Sustainable Development Goals. The brief also outlines a number of recommendations for Member States and the UN system relating to the sustainability, security, and governance of outer space.
FORMER YUGOSLAVIA
You may have seen that in a press release earlier today, the International Residual Mechanism for Criminal Tribunals concerning the delivery of the appeal judgement in the case against Jovica Stanišić and Franko Simatović.
The Secretary-General takes note of this appeal and extends his thoughts to the victims, and survivors and their families who have suffered from the crimes for which both defendants have been found guilty.
The judgement marks the conclusion of the last case relating to core crimes that the Mechanism inherited from the International Criminal Tribunal for the former Yugoslavia, which as you will recall was established in 1993 to prosecute persons responsible for serious violations of international humanitarian law committed in the territory of the former Yugoslavia since 1991.
The Secretary-General commends the judges and staff involved in this case for their unfaltering dedication and hard work since 2003, when the first indictment was filed.
SUDAN
A number of you have been asking me this morning about Sudan and the closed consultation this afternoon, I can confirm that the Secretary-General did, indeed, ask to brief Security Council members on the dramatic situation in Sudan, that will be done in closed consultations this afternoon.
And moving on to situation on the ground, the International Organization for Migration says more than 1.2 million people have been displaced inside Sudan as a result of the conflict. IOM’s estimates are based on preliminary reports from field teams, while additional reports are likely to emerge as humanitarian access improves.
To help those in need, we and our partners continue to deliver aid wherever and whenever we can.
The World Food Programme continued its distributions in Khartoum State, reaching 15,000 people trapped in the Omdurman area with emergency food.
Across the country, WFP has now reached more than 782,000 men, women and children with food and nutrition support over the past four weeks.
The agency is also providing emergency telecommunications services to all of the UN system and the wider humanitarian community in Sudan, where - as you can imagine - basic connectivity remains very much a challenge.
As the UN Population Fund has started to provide life-saving medicines and reproductive health supplies to maternity hospitals in Wad Medani in Al-Jazirah state. Medical teams at this hospital are also providing reproductive health services to women and girls who have fled from the capital, Khartoum.
Full Highlights: https://www.un.org/sg/en/content/noon-briefing-highlight?date%5Bvalue%5D%5Bdate%5D=31%20May%202023
Published: 31st May 2023 05:16:13 By: United Nations
CNN Video: Stoltenberg: All NATO allies agree ‘Ukraine will become a member’
All NATO allies agree that "Ukraine will become a member of the alliance," its chief Secretary General Jens Stoltenberg said. Part of Russia’s premise for its invasion of Ukraine was to fend off NATO from expanding close to its borders. CNN’s Sam Kiley reports. #CNN #News
Published: 1st Jun 2023 12:01:19 By: CNN
CNN Video: 'Huge win for Kevin McCarthy': Former Trump adviser on debt deal
Former Trump campaign adviser Jason Osborne, CNN chief political analyst Gloria Borger, Los Angeles Times Op-ed columnist LZ Granderson and CNN correspondent Audie Cornish join Abby Phillip to weigh in on the US House of Representatives' vote to pass a bill to suspend the nation's debt limit through January 1, 2025. #CNN #News
NASA reveals its findings of a video of unidentified objects and discusses whether any are from outer space in its first public meeting held at NASA headquarters in Washington, DC. #cnn #news #shorts
Published: 1st Jun 2023 02:18:59 By: CNN
CNN Video: NATO excludes Kosovo from exercises over 'unnecessary' crisis
Amid tensions after ethnically Albanian mayors took office in northern Kosovo, a majority Kosovo Serb area, US announced a raft of measures against Kosovo for the “unnecessary” crisis, including canceling its participation in US-led joint NATO exercises.
#CNN #News
Published: 1st Jun 2023 01:43:19 By: CNN
CNN Video: ‘Risk of extinction' warning issued by AI developers
Researchers and developers warn against the 'risk of extinction' to humanity due to artificial intelligence, arguing that the threat of an AI extinction event should be a top global priority. #CNN #News #shorts
Published: 1st Jun 2023 01:39:28 By: CNN
BBC News Video: Ukraine: Three killed in overnight missile attack on Kyiv - BBC News
Three people have died, including an 11-year-old girl, in a new night-time missile attack on Kyiv, regional police have said.
The latest attack, in which 11 other people were reported injured, occurred in the eastern Desnyanskyi and Dniprovskyi districts.
Russia has been subjecting the Ukrainian capital to regular aerial strikes with missiles and drones.
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#Ukraine #Kyiv #Russia #BBCNews
Published: 1st Jun 2023 11:40:03 By: BBC News
BBC News Video: Are social media companies removing war crimes evidence? - BBC News
Atrocities from war are being documented on social media.
This material can be used as evidence to help prosecute war crimes. But the BBC has spoken to people affected by violent conflict who have seen the major social media companies take down this content.
The increasing use of AI means the companies own policies of allowing graphic content to stay on their platforms if it shows human rights abuses, are being undermined, leading to vital evidence being lost for good.
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#SocialMedia #BBCNews
Published: 1st Jun 2023 08:01:01 By: BBC News
BBC News Video: US debt deal heads to vote despite hard-line conservative revolt - BBC News
If a majority of legislators in the chamber approve, the bill will move on to the US Senate.
After months of negotiations, President Joe Biden and Republican Speaker of the House Kevin McCarthy finally reached a deal to raise the amount of money the US can borrow, avoid a default on the national debt, and limit federal spending for the next two years.
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#US #Debt #BBCNews
Published: 31st May 2023 09:47:44 By: BBC News
BBC News Video: The Ukrainian mothers journeying to Russia to get their children back – BBC News
Ukraine has said more than 19,000 children have been removed to Russia, many from children’s homes and special schools in occupied areas.
Russia has insisted that its motives are purely humanitarian, evacuating children to protect them from danger.
The BBC's Eastern Europe correspondent has found new evidence of how the children are treated and met some of the relatives who’ve had to make journeys to get them back.
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#Ukraine #Russia #BBC News
Published: 31st May 2023 08:00:10 By: BBC News
BBC News Video: Ukraine power plant at risk of 'severe nuclear accident', says watchdog - BBC News
The Head of the Atomic Energy Agency (IAEA) nuclear watchdog has warned about the risks of “severe nuclear accident” around Zaporizhzhia nuclear power plant.
Rafael Grossi said the security situation around the plant is “extremely fragile and dangerous” because of continued military activity in the region.
It is Europe’s largest nuclear power station and it’s been occupied by Russia for more than a year.
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#Ukraine #Russia #BBCNews
Published: 31st May 2023 07:00:00 By: BBC News
ODN Video: Hero Sherpa Saves Man's Life On Mount Everest
'Sherpa Carries Man Down Everest on his Back Saving his Life'
A Guide found a Malaysian climber in a near fatal position 85k on Mount Everest above sea level and carried out the risky rescue, carrying him on his back.
#mountain #rescue #news #everest
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Published: 1st Jun 2023 11:26:40 By: On Demand News
ODN Video: Ukraine War: Mother and Daughter Among Those Dead in Russia Missile Attack
'Ukraine War: Mother and Daughter Among Those Dead in Russia Missile Attack'
Russian forces attacked Kyiv with missile strikes on Thursday morning which killed at least three people, including a child, and wounded others.
Emergency services helped the grandmother of the victim to walk to the ambulance.
This is the fourth attack this week and comes after 17 strikes were launched on Kyiv throughout May.
#ukraine #kyiv #russia
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Published: 1st Jun 2023 09:22:30 By: On Demand News
ODN Video: Why Imran Khan and Pakistan's Army are Fighting
'Pakistan Explained: Why Imran Khan and the Military are in Conflict'
Why the tension in Pakistan is at boiling point and what does Imran Khan have to do with it?
The situation in Pakistan Explained in 60 seconds.
#pakistan #Riots #news
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Published: 31st May 2023 05:45:00 By: On Demand News
ODN Video: Prankster Mizzy Taking Advice from Andrew Tate Post Arrest
Controversial prankster Mizzy posted these videos as soon as he was released from custody. He was accused of breaching a Criminal Behaviour Order that placed
restrictions on his videos. The order was made following a ‘prank’ where he filmed himself entering a family home without permission. He’s now released a video on Twitter where he apologises for that particular ‘prank’. He went on to say he wanted to use his platform to do good, and that he’d been in contact with some other controversial figures: Tristan and Andrew Tate.
#news #andrewtate #tiktok
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Published: 31st May 2023 04:56:00 By: On Demand News
Controversial prankster Mizzy was released from custody after being accused of breaching a Criminal Behaviour Order. The order placed restrictions on his videos after he filmed himself taking someone's dog, and another where he entered a family home without permission.
Now he's made an apology video. He apologised for entering the family home, and also said that he'd been contacted by Tristan and Andrew Tate.
#news #andrewtate #tiktok #prank
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Published: 31st May 2023 03:08:36 By: On Demand News
CBC Video: 17 children, 1 adult rushed to hospital after incident during school trip at Fort Gibraltar
Eighteen people, 17 of them children, were taken to hospital after many of them fell about five metres from an elevated walkway at Fort Gibraltar in Winnipeg's St. Boniface area on Wednesday. The children, aged 10 and 11, were on a field trip.
Read more: www.cbc.ca/1.6860519
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Published: 1st Jun 2023 11:25:06 By: CBC News
CBC Video: He was forced to flee his N.S. home due to raging wildfires
Nearly 20,000 people in Nova Scotia have been forced to flee their homes due to wildfires in the region. 'It looked surreal, some houses were completely levelled,' said Larry Walker, who had to evacuate his home in Yankeetown, N.S.
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For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
Published: 1st Jun 2023 12:18:47 By: CBC News
CBC Video: MPs vote in favour of removing David Johnston as special rapporteur
The motion to remove David Johnston as special rapporteur was brought forward by the NDP and passed 174 to 150. Still, Johnston said his mandate to probe allegations of foreign interference comes from the government — not from the House of Commons.
Read more: http://www.cbc.ca/1.6861009
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For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
Published: 31st May 2023 11:39:51 By: CBC News
CBC Video: N.S. premier pleads for federal government support to combat wildfires
In a letter to the federal government today, Nova Scotia Premier Tim Houston asked Ottawa for immediate and long-term help with battling wildfires and housing residents displaced from their homes. 'This is not the time for paperwork. This is the time for action and response,' Houston said.
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For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
Published: 31st May 2023 11:39:48 By: CBC News
CBC Video: Invisible, stinky enemy wreaking havoc on coastal N.B. town
A horrible odour is wreaking havoc in the small town of Beaurivage, N.B. Mayor Arnold Vautour says the smell is coming from the nearby shell-waste drying plant. Residents of the town are banding together 'to stop the stink.'
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For more than 80 years, CBC News has been the source Canadians turn to, to keep them informed about their communities, their country and their world. Through regional and national programming on multiple platforms, including CBC Television, CBC News Network, CBC Radio, CBCNews.ca, mobile and on-demand, CBC News and its internationally recognized team of award-winning journalists deliver the breaking stories, the issues, the analyses and the personalities that matter to Canadians.
Published: 31st May 2023 11:39:45 By: CBC News
Global Video: King Charles coronation: Crown jewels, centuries-old traditions and what it all means
The coronation of King Charles III will be the first time a King of England has his coronation televised and only the second-ever British monarch to do so after Queen Elizabeth II in 1953.
It’s a ceremony full of pomp and circumstance, cloaked in mystery and steeped in centuries-old traditions…that comes from a healthy dose of historical pettiness and happenstance.
During the ceremony, the monarch will be presented with the crown jewels, almost all of which were destroyed, altered, or lost to time over the often-tumultuous centuries of British history.
While the crown is the centrepiece of the regalia – what do sceptres, swords and a Scottish stone have to do with being anointed to the British throne?
Global News explains.
For more info, please go to https://globalnews.ca/news/9658725/justin-trudeau-coronation-king-charles-may-6/
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#GlobalNews #kingcharlescoronation #kingcharles #monarchy
When Russia invaded Ukraine just over a year ago, the question was raised if China could be watching what happened to determine if it could launch its own invasion of the independent island nation of Taiwan.
For years, Chinese President Xi Jinping has said Taiwan would some day reunify with China but outside of military exercises near the island, there has yet to be actual movement that has signified if Beijing would take the next step and try to invade.
Sean Previl takes a look at the history of the country, the political conditions it currently faces and what could happen if China did take that step.
For more info, please go to https://globalnews.ca/news/9530303/taiwan-china-defence-spending/
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Published: 8th Apr 2023 02:00:35 By: Global News
Global Video: Mummering: Newfoundland's unique holiday tradition comes roaring back
This past weekend in St. John’s Newfoundland, hundreds of people hit the streets for the Atlantic province’s annual Mummers Parade.
As part of this festive tradition, people gather up old clothes that have been lying around the house –tablecloths and oversized shirts are a favourite – and assemble a “mummer’s rig” or costume.
Originally, mummering was a house-visiting tradition. It first appeared in Newfoundland and Labrador in the 1800’s, though the practice dates back much further than that. Mummers would visit their neighbours in disguise, looking for beer and a bite to eat.
Alyssa Julie has more on the history of mummering - and the dark parts of its past.
For more info, please go to https://globalnews.ca/news/9306747/canada-holiday-traditions-2022/
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#GlobalNews #newfoundland
Published: 15th Dec 2022 08:00:06 By: Global News
Global Video: World Cup 101: The most important soccer (or is it football?) terms you need to know
Match. Squad. Pitch. Nil.
With the 2022 FIFA World Cup happening now, howup-to-datee are you with the most important soccer terms?
Global News has created this glossary for even the most fair-weather fan.
Antony Robart explains.
For more info, please go to https://globalnews.ca/news/9304598/world-cup-brings-traffic-boost-toronto-restaurants-bars/
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#GlobalNews #FIFA #WorldCup #soccer #football
Published: 26th Nov 2022 04:00:00 By: Global News
Global Video: Breast cancer survivors say issues like early menopause, loss of identity often overlooked
Just days ahead of her 40th birthday, Hilary Boswell received a terrifying diagnosis – She had breast cancer.
She received a unilateral mastectomy, a surgery she didn’t necessarily want but felt pressured into by her surgeon. It left her with one breast and, she says, it changed the way she saw herself.
“I remember struggling so much with the idea of walking around with one boob,” she said. “I just really felt like I knew what I wanted… and yeah, I wish I had done it, “ she added, referring to a double mastectomy.
Like Boswell, other cancer survivors sometimes struggle to accept the changes brought on by surgery or chemotherapy – such as early menopause, or loss of libido. And they don’t always get the support they need.
As Alyssa Julie reports in our series Against all Odds, some survivors and experts are asking health professionals to shed more light on the impact of a cancer diagnosis on the body and the mind.
- With files from Michelle Butterfield.
For more info, please go to https://globalnews.ca
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#GlobalNews #cancer #breastcancer
Published: 24th Oct 2022 03:00:46 By: Global News
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