Salesforce cut 4,000 jobs due to AI, CEO Marc Benioff says

In an interview on the Logan Bartlett Show last week, Benioff said he was able to reduce the company's “customer support agent headcount." ... Read More

Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over

Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents, but insists humans are still needed in the function. Read More

Salesforce CEO Says Company Axed 4,000 Support Jobs Because of Agentic AI

Marc Benioff has become the latest Big Tech leader to reveal that the company he leads laid humans off in favor of technology. Read More

Salesforce CEO Marc Benioff says his company has cut 4,000 customer service jobs as AI steps in: ‘I need less heads’

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ... Read More

Salesforce CEO Marc Benioff says he cut 4,000 support roles because of AI

Artificial intelligence already is replacing certain jobs at technology companies. Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the ... Read More

4,000 Salesforce customer service jobs cut due to AI, CEO Marc Benioff says

Artificial Intelligence has reportedly cut 4,000 jobs at one of San Francisco's largest private employers. In a recent interview on The Logan Barlett Show podcast, Salesforce CEO Marc Benioff spoke ... Read More

Salesforce cuts 4,000 jobs due to AI, CEO says

Salesforce CEO Marc Benioff said AI automation helped the software company cut its customer support headcount from 9,000 to 5,000 human workers. Read More

Salesforce cuts 4,000 jobs due to AI, CEO says

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ... Read More