Thu07162020

Robins Global News & Noticias



COVID-19 Map Tracker | COVID-19 News Features


  • Career Exam Study
    Career Exam Study
  • E-commerce Guide
    E-commerce Guide
  • Dropshipping Guide
    Dropshipping Guide
  • Microsoft Exam
    Microsoft Exam
  • IT Career News
    IT Career News

RobinsPost News Network

+ Larger Font | - Smaller Font
Share

Consumer Daily Reports

Consumer News: Microsoft is shuttering all of its retail stores

Photo
Photo (c) wdstock - Getty Images
Microsoft announced a “strategic change” to how it does business on Friday. For one thing, there will be no more Microsoft retail stores going forward, leaving all company interaction with the consumer -- sales, training, and support -- to be done online.

The physical spaces the company has around the world will be “reimagined;” however, Microsoft didn’t disclose what that reimagining might entail.

“Our sales have grown online as our product portfolio has evolved to largely digital offerings, and our talented team has proven success serving customers beyond any physical location,” said Microsoft Corporate Vice President David Porter. “We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations.”

Good news and bad news from COVID-19

With nearly all retail stores closed at the hands of COVID-19 -- Microsoft’s included -- the tech giant had to find a way to transform its relationship with its customers to be digital-first. Among the strides its teams made was mastering 1:1 video chat support, online tutorial videos, and virtual workshops.

Both company employees and customers responded so well to that shift that Microsoft found itself with a silver lining inside the pandemic’s cloud.

“We deliberately built teams with unique backgrounds and skills that could serve customers from anywhere. The evolution of our workforce ensured we could continue to serve customers of all sizes when they needed us most, working remotely these last months,” said Porter. “Speaking over 120 languages, their diversity reflects the many communities we serve. Our commitment to growing and developing careers from this talent pool is stronger than ever.”

Looking for multi-skilled talent

The new normal at Microsoft won’t appear much different to consumers who already deal with the company via email, phone, or chat. But, inside, the company is going to put an emphasis on hiring talent with transferable skills.

“The Microsoft Store team has long been celebrated at Microsoft and embodies our culture,” said Microsoft Chief People Officer Kathleen Hogan. “The team has a proven track record of attracting, motivating, and developing diverse talent. This infusion of talent is invaluable for Microsoft and creates opportunities for thousands of people.”



Posted: 2020-06-26 17:02:21

Get Full News Story On Consumer Affairs


Listen to this article. Speaker link opens in a new window.
Text To Speech BETA Test Version.






YouTube Consumer News Playlists

Consumer Video: 2020 Tesla Model Y First Impressions | Talking Cars with Consumer Reports #263


Related Videos On: 2020 Tesla Model Y First Impressions | Talking Cars with Consumer Reports #263

Published: 13th Jul 2020 03:43:32   By: Consumer Reports

Consumer Video: 2021 Toyota RAV4 Prime First Impressions; Ford's Unveiling of the 2021 F-150 | Talking Cars #262


Related Videos On: 2021 Toyota RAV4 Prime First Impressions; Ford's Unveiling of the 2021 F-150 | Talking Cars #262

Published: 3rd Jul 2020 04:00:12   By: Consumer Reports

Consumer Video: Mini Projector Tips for a Backyard Movie Night | Consumer Reports


Related Videos On: Mini Projector Tips for a Backyard Movie Night | Consumer Reports

Published: 2nd Jul 2020 09:44:41   By: Consumer Reports

Consumer Video: How to Stain a Wood Deck | Consumer Reports


Related Videos On: How to Stain a Wood Deck | Consumer Reports

Published: 2nd Jul 2020 02:03:21   By: Consumer Reports

Consumer Video: 2020 Audi Q3 Test Results; Ford's All-new (Handsfree) Active Drive Assist System | Talking Cars #261


Related Videos On: 2020 Audi Q3 Test Results; Ford's All-new (Handsfree) Active Drive Assist System | Talking Cars #261

Published: 26th Jun 2020 09:00:15   By: Consumer Reports

Car Video: Cheap Sedan Road Trip - 1,000 miles of fear - Big Sedan Challenge - Long Term #5 | Everyday Driver


Related Videos On: Cheap Sedan Road Trip - 1,000 miles of fear - Big Sedan Challenge - Long Term #5 | Everyday Driver

Published: 9th Jul 2020 07:59:50   By: EverydayDriver

Car Video: Fixing the BMW 4-series - BeaverTeef - Paul Designs | Everyday Driver


Related Videos On: Fixing the BMW 4-series - BeaverTeef - Paul Designs | Everyday Driver

Published: 2nd Jul 2020 08:00:27   By: EverydayDriver

Car Video: King of the Hot Hatch - Civic Type-R vs Focus RS - TV Season 3 Ep. 3 | Everyday Driver


Related Videos On: King of the Hot Hatch - Civic Type-R vs Focus RS - TV Season 3 Ep. 3 | Everyday Driver

Published: 27th Jun 2020 04:00:11   By: EverydayDriver

Car Video: Canyon Running - How Tos and Headspace | Everyday Driver


Related Videos On: Canyon Running - How Tos and Headspace | Everyday Driver

Published: 25th Jun 2020 08:18:09   By: EverydayDriver

Car Video: Subaru Ascent - Cupholders on Clearance - Fast Blast | Everyday Driver


Related Videos On: Subaru Ascent - Cupholders on Clearance - Fast Blast | Everyday Driver

Published: 18th Jun 2020 07:50:36   By: EverydayDriver

Product Review Video: I let Insta360's AI edit my skate video


Related Videos On: I let Insta360's AI edit my skate video

Published: 16th Jul 2020 12:00:11   By: CNET

Product Review Video: Peacock app walkthrough and first impressions


Related Videos On: Peacock app walkthrough and first impressions

Published: 16th Jul 2020 03:00:18   By: CNET

Product Review Video: Nintendo Switch 2: What we want to see


Related Videos On: Nintendo Switch 2: What we want to see

Published: 15th Jul 2020 05:00:04   By: CNET

Product Review Video: The Origami King might be the best Paper Mario game yet


Related Videos On: The Origami King might be the best Paper Mario game yet

Published: 15th Jul 2020 01:00:10   By: CNET

Product Review Video: TikTok trouble: Why the US may try to ban the app


Related Videos On: TikTok trouble: Why the US may try to ban the app

Published: 15th Jul 2020 01:00:57   By: CNET

FTC Video: FTC Hearing: Emerging Competition, Innovation, and Market Structure - Nov. 14, 2018 - Session 2


Related Videos On: FTC Hearing: Emerging Competition, Innovation, and Market Structure - Nov. 14, 2018 - Session 2

Published: 13th Jul 2020 04:40:54   By: FTCvideos

FTC Video: FTC Hearing: Economics of Online Advertising; Competition and Consumer...- Nov. 7, 2018 - Session 3


Related Videos On: FTC Hearing: Economics of Online Advertising; Competition and Consumer...- Nov. 7, 2018 - Session 3

Published: 10th Jul 2020 08:25:27   By: FTCvideos

FTC Video: FTC Hearing: Remedies for Competition Problems in Data Markets - Nov. 7, 2018 - Session 2


Related Videos On: FTC Hearing: Remedies for Competition Problems in Data Markets - Nov. 7, 2018 - Session 2

Published: 10th Jul 2020 06:19:04   By: FTCvideos

FTC Video: FTC Hearing: Antitrust Analysis of Data - November 7, 2018 - Session 1


Related Videos On: FTC Hearing: Antitrust Analysis of Data - November 7, 2018 - Session 1

Published: 10th Jul 2020 05:03:27   By: FTCvideos

FTC Video: FTC Hearing: Presentations from Competition and Consumer Protection in... -Nov. 6, 2018 - Session 4


Related Videos On: FTC Hearing: Presentations from Competition and Consumer Protection in... -Nov. 6, 2018 - Session 4

Published: 7th Jul 2020 08:44:55   By: FTCvideos

DIY Video: Ricotta Malt Cheesecake | FOOD | Great Home Ideas


Related Videos On: Ricotta Malt Cheesecake | FOOD | Great Home Ideas

Published: 16th Jul 2020 12:30:08   By: Great Home Ideas

DIY Video: Plant Collector | GARDEN | Great Home Ideas


Related Videos On: Plant Collector | GARDEN | Great Home Ideas

Published: 14th Jul 2020 12:30:03   By: Great Home Ideas

DIY Video: Hand Crafted Wooden Horses| INDOOR | Great Home Ideas


Related Videos On: Hand Crafted Wooden Horses| INDOOR | Great Home Ideas

Published: 12th Jul 2020 12:30:01   By: Great Home Ideas

DIY Video: Honey Cake | FOOD | Great Home Ideas


Related Videos On: Honey Cake | FOOD | Great Home Ideas

Published: 11th Jul 2020 12:30:01   By: Great Home Ideas

DIY Video: Pork and Potato Fritters | FOOD | Great Home Ideas


Related Videos On: Pork and Potato Fritters | FOOD | Great Home Ideas

Published: 10th Jul 2020 12:30:04   By: Great Home Ideas

Business Video: Morgan Stanley Posts Record Profit on Second-Quarter Trading Boom


Related Videos On: Morgan Stanley Posts Record Profit on Second-Quarter Trading Boom

Published: 16th Jul 2020 12:13:06   By: Bloomberg Markets and Finance

Business Video: Carson Block Warns Tesla Short Sellers: ‘I Wouldn’t Do That’


Related Videos On: Carson Block Warns Tesla Short Sellers: ‘I Wouldn’t Do That’

Published: 16th Jul 2020 10:48:02   By: Bloomberg Markets and Finance

Business Video: EU Bourse Access Is Extremely Important, Says SIX CEO


Related Videos On: EU Bourse Access Is Extremely Important, Says SIX CEO

Published: 16th Jul 2020 09:07:15   By: Bloomberg Markets and Finance

Business Video: BlackRock’s Li Upgrades View on European Equities


Related Videos On: BlackRock’s Li Upgrades View on European Equities

Published: 16th Jul 2020 07:08:20   By: Bloomberg Markets and Finance

Business Video: China Returns to Growth; Not Out of the Woods Yet, BofA Says


Related Videos On: China Returns to Growth; Not Out of the Woods Yet, BofA Says

Published: 16th Jul 2020 03:29:32   By: Bloomberg Markets and Finance



Related News Stories From The Web And More

Related Bing News Search Results

Consumer News: Microsoft is shuttering all of its retail stores | Consumer Daily Reports | RobinsPost News Network - Newscast

Apple reportedly plans to close more stores and convert retail staff to online assistance

Tue, 14 Jul 2020 11:17:00 GMT

First, Microsoft announced it was shuttering its retail stores thanks to the COVID-19 pandemic. Now, Apple is closing more of its stores and asking retail ...

Fashion retailer shuttering via bankruptcy, with stores in Danbury, Milford

Mon, 13 Jul 2020 11:10:00 GMT

Parent company RTW Retailwinds filed for Chapter 11 bankruptcy protection from creditors, with plans to continue reopening retail stores “when and where appropriate” in its words for clearance ...

Did Microsoft kill the wrong store?

Tue, 07 Jul 2020 03:53:00 GMT

Microsoft recently announced it's permanently closing its retail stores worldwide. It should have axed the Windows store instead.

Retail Stores Shuttering Permanently as Pandemic Accelerates Closures

Mon, 06 Jul 2020 08:14:00 GMT

Retail stores are shuttering store locations permanently at an unprecedented ... and Zara have announced that they will close some U.S. stores permanently. Microsoft will close all of its store ...

Retail Stores Shuttering Permanently as Pandemic Accelerates Closures

Mon, 06 Jul 2020 08:12:00 GMT

As many as 100,000 brick-and-mortar retail stores in the U.S. will close by 2025, according to research by the Wall Street firm UBS.

Related News Story Videos From Youtube






Blow Us A Whistle

Comments (Whistles) Designed By Disqus




Company Information

Official Content Providers











PRIVACY POLICY

We recommend Firefox 3 (and above), Edge, and Chrome for dynamic performance.
© 2008-2020 RobinsPost (The Bird's Eye View Company) All rights are reserved.
RobinsPost provides links to news sites based on their RSS feeds.
All trademarks, copyrights, videos, photos and logos are owned by news sources.
News stories, videos and live streams are from trusted sources:
Bing News, Google News, Faroo News, NewsApi.org and YouTube Search Results.
ROBINSPOST Is Proudly Made In America.
Where Quality, Safety and Service Comes First.