Delta defies summer travel slump as profits beat expectations, push up stock

Delta Air Lines executives say they believe the current slump in domestic air travel will pass soon, prompting the carrier to restore a full-year earnings forecast that it scrapped this spring amid ... Read More

Feds to probe frequent flyer programs for American Airlines, Delta ...

Feds investigate frequent flyer programs at four major airlines The Biden administration is looking at the four largest U.S. airline frequent-flyer programs and how they devalue points that ... Read More

DOT opens investigation into major airlines’ frequent flyer miles systems

The Department of Transportation is launching an investigation into major U.S. airlines’ rewards systems to ensure customers aren’t seeing their frequent flyer miles being devalued without ... Read More

Delta rethinking unpopular changes to airline’s frequent-flyer ...

Delta Air Lines is rethinking changes it already announced to its loyalty program, with the airline’s CEO saying it went too far trying to address a surge in the ranks of elite frequent flyers. Read More

Delta restructures SkyMiles rewards program - ConsumerAffairs

Delta AirLines has announced two major changes: how travelers earn elite status in its rewards program and how often travelers access SkyClubs. Read More

Frequent flyer programs: The most profitable part of the airline ...

The typical airline passenger probably never thinks about the economics of frequent flyer programs, but the programs have become crucial for airlines to generate the profits needed to stay afloat. Read More

Feds probing airline frequent flyer programs for deceptive practices

The Transportation Department is scrutinizing the frequent flyer programs of major US airlines for potential deceptive or unfair practices, the agency said Thursday as regulators step up oversight ... Read More

Federal probe targets airline frequent flyer programs - CNN

Airlines’ highly lucrative – and sometimes mysterious – frequent flyer and credit card rewards programs are now subject to an unprecedented federal consumer protection probe. Read More

US Government Orders Big US Airlines to Explain Their Frequent-Flyer ...

Frequent-flyer programs were once based on the number of flights taken or miles flown. In recent years, however, they have been fueled by spending that consumers conduct using airline-branded ... Read More

US Probes Top Airlines' Frequent Flyer Programs for Unfair Practices

Reuters first reported in December that DOT had begun scrutinizing the frequent flyer programs of major U.S. airlines for potential deceptive or unfair practices. Read More

DOT opens investigation into major airlines’ frequent flyer miles ...

The DOT said the investigation focuses on how consumers participating in airline rewards programs are affected by the possible devaluation of earned rewards. Read More