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Consumer Daily Reports

Harley Davidson logo and motorcycle
Photo (c) gokhanilgaz - Getty Images
The Federal Trade Commission (FTC) has flexed its "right to repair" power for the first time. On Thursday, the agency took action against motorcycle manufacturer Harley-Davidson and Westinghouse outdoor power equipment maker MWE Investments for illegally restricting customers’ right to repair their purchased products. 

The FTC alleged that the companies’ warranties included terms that essentially voided the agreements if customers used independent dealers for parts or repairs. The FTC is ordering both companies to modify those warranties and ensure that dealers compete fairly with independent third parties.

"Right to repair" efforts have taken a while to gain traction, but it looks like the measure is here to stay. After the initiative was kickstarted in New York state, 19 other states decided to adopt versions of their own. Some companies like Apple decided to implement the policy without being forced to do so. 

“Consumers deserve choices when it comes to repairing their products, and independent dealers deserve a chance to compete,” said Samuel Levine, Director of the FTC’s Bureau of Consumer Protection. “These orders require Harley and Westinghouse to fix their warranties, come clean with consumers, and ensure fair competition with independent providers. Other companies that squelch consumers’ right to repair should take notice.” 

What consumers need to look out for

With the FTC starting to lay down the law, it’s likely that companies will make their own changes to warranties. But until that happens across the board, consumers should be aware of certain warranty provisions that the FTC considers questionable. Here are some statements that should raise red flags:

  • “The use of [company name] parts is required to keep your . . . manufacturer’s warranties and any extended warranties intact.”

  • “This warranty shall not apply if this product . . . is used with products not sold or licensed by [company name].”

  • “This warranty does not apply if this product . . .  has had the warranty seal on the [product] altered, defaced, or removed.”

The FTC is ready to help consumers who think that a certain product’s warranty is not quite up to snuff regarding the new rules. If a consumer has a question, they can go to the FTC’s Consumer Response Center or call the agency at 877-382-4357.



Posted: 2022-06-23 18:10:23

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Aprenda a detectar propuestas de negocios, programas de asesoría y oportunidades de inversiones que son estafas y cómo evitarlas. Para aprender más visite https://ftc.gov/estafasdeingresos *********************************** The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies. Comment Moderation Policy We welcome your comments and thoughts about the information on this page. If you do have something to say, please be courteous and respectful to other commenters. We won't routinely review any comments before they are posted (except for ones that contain urls and profanity), but we will delete any comments that: 1) contain spam or are off-topic 2) use vulgar language or offensive terms that target specific groups or contain personal attacks 3) are sales pitches or promotions 4) have urls or links to commercial sites 4) spread clearly misleading or false information or 5) include personal information, like home addresses

Published: 14th Dec 2020 04:05:45   By: FTCvideos

FTC Video: How to Avoid Income Scams | Federal Trade Commission


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Learn about scams disguised as legitimate business offers, coaching programs, and investment opportunities and how to avoid them. Learn more at https://www.ftc.gov/incomescams. **************************************** The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies. Comment Moderation Policy We welcome your comments and thoughts about the information on this page. If you do have something to say, please be courteous and respectful to other commenters. We won't routinely review any comments before they are posted (except for ones that contain urls and profanity), but we will delete any comments that: 1) contain spam or are off-topic 2) use vulgar language or offensive terms that target specific groups or contain personal attacks 3) are sales pitches or promotions 4) have urls or links to commercial sites 4) spread clearly misleading or false information or 5) include personal information, like home addresses

Published: 14th Dec 2020 04:04:51   By: FTCvideos

FTC Video: Cómo Reportar Fraude en ReporteFraude.ftc.gov | Federal Trade Commission


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Este video demuestra cómo reportar fraude, estafas, y malas prácticas comerciales a la Comisión Federal de Comercio (Federal Trade Commission, FTC) en https://ReporteFraude.ftc.gov y por qué es importante hacerlo. ****************************** The Federal Trade Commission deals with issues that touch the economic life of every American. It is the only federal agency with both consumer protection and competition jurisdiction in broad sectors of the economy. The FTC pursues vigorous and effective law enforcement; advances consumers' interests by sharing its expertise with federal and state legislatures and U.S. and international government agencies; develops policy and research tools through hearings, workshops, and conferences; and creates practical and plain-language educational programs for consumers and businesses in a global marketplace with constantly changing technologies. Comment Moderation Policy We welcome your comments and thoughts about the information on this page. If you do have something to say, please be courteous and respectful to other commenters. We won't routinely review any comments before they are posted (except for ones that contain urls and profanity), but we will delete any comments that: 1) contain spam or are off-topic 2) use vulgar language or offensive terms that target specific groups or contain personal attacks 3) are sales pitches or promotions 4) have urls or links to commercial sites 4) spread clearly misleading or false information or 5) include personal information, like home addresses

Published: 5th Nov 2020 03:59:43   By: FTCvideos

DIY Video: BBQ Lamb Chops with Caponata | FOOD | Great Home Ideas


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You might know the neighbouring towns of Parkes and Forbes as home to a world-class Elvis festival, or maybe for the notorious bushrangers who once roamed here, or even as the place where an enormous telescope helped broadcast the 1969 moon landing. For Fast Ed, though, it’s all about the food! Ed’s taking us on a trip through this stunning region to meet some of the local producers and, of course, he’s cooking up a storm along the way, with Barbecued Lamb Chops with Lazy Caponata and Olive-Crusted Yelowbelly with Citrus both on the menu. Welcome to Great Home Ideas, where you’ll find inspiring home makeovers, delicious recipes, quick & easy DIY projects, design & gardening ideas, plus hints, tips, how tos and advice on pets, health, tech and more. Check out our channel & subscribe to see more videos like this one every day of the week. Click here to subscribe: https://bit.ly/3hxN7d5

Published: 28th Jun 2022 11:45:00   By: Great Home Ideas

DIY Video: Planting Hints and Tips | GARDEN | Great Home Ideas


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Charlie Albone is sharing his top tips for planting during summer and even getting rid of weeds. Welcome to Great Home Ideas, where you’ll find inspiring home makeovers, delicious recipes, quick & easy DIY projects, design & gardening ideas, plus hints, tips, how tos and advice on pets, health, tech and more. Check out our channel & subscribe to see more videos like this one every day of the week. Click here to subscribe: https://bit.ly/3hxN7d5

Published: 27th Jun 2022 12:15:02   By: Great Home Ideas

DIY Video: Garden Walk-around - Kaydale Lodge Tasmania | GARDEN | Great Home Ideas


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Welcome to Great Home Ideas, where you’ll find inspiring home makeovers, delicious recipes, quick & easy DIY projects, design & gardening ideas, plus hints, tips, how tos and advice on pets, health, tech and more. Check out our channel & subscribe to see more videos like this one every day of the week. Click here to subscribe: https://bit.ly/3hxN7d5

Published: 26th Jun 2022 11:45:04   By: Great Home Ideas

DIY Video: How to GROW Organic Tomatoes | GARDEN | Great Home Ideas


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Graham’s meeting Lizzie and Gianluigi, a young couple who run Piccolo Farm, a thriving organic market garden. Graham’s checking out all their spring produce and planting his favourite: tomatoes! Welcome to Great Home Ideas, where you’ll find inspiring home makeovers, delicious recipes, quick & easy DIY projects, design & gardening ideas, plus hints, tips, how tos and advice on pets, health, tech and more. Check out our channel & subscribe to see more videos like this one every day of the week. Click here to subscribe: https://bit.ly/3hxN7d5

Published: 25th Jun 2022 10:45:01   By: Great Home Ideas

DIY Video: How to PICK the Right Saw for the Job | DIY | Great Home Ideas


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Jig, mitre, cope, table or band…there are so many different types of saw out there, picking the right one for the job can be tricky. Click here to subscribe: https://bit.ly/3hxN7d5 Welcome to Great Home Ideas, where you’ll find inspiring home makeovers, delicious recipes, quick & easy DIY projects, design & gardening ideas, plus hints, tips, how tos and advice on pets, health, tech and more. Check out our channel & subscribe to see more videos like this one every day of the week. Click here to subscribe: https://bit.ly/3hxN7d5

Published: 24th Jun 2022 10:45:00   By: Great Home Ideas

Business Video: Chinese Stocks Favored, JPMorgan Says


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Mixo Das, Asia equity strategist at JPMorgan, discusses the outlook for Chinese stocks and the opportunities he sees in the market. He also talks about Federal Reserve's policy, the dollar's strength, and the implications for Asian markets. He speaks with Shery Ahn and Yvonne Man on "Bloomberg Daybreak: Asia."

Published: 29th Jun 2022 02:04:25   By: Bloomberg Markets and Finance

Business Video: Morgan Stanley's Rats: Oil is Critical for Russia


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Martijn Rats, Morgan Stanley's Chief Commodities Strategist, spoke with Alix Steel and Guy Johnson on "Bloomberg Markets: European Close" on Tuesday morning after global leaders spent much of the G7 meeting discussing how to wean off Russian oil.

Published: 28th Jun 2022 11:18:04   By: Bloomberg Markets and Finance

Business Video: US Consumer Confidence Hits 16-Month Low


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The US Consumer Confidence hit a 16-month low on Tuesday, falling to 98.7. Dana Peterson, The Conference Board Chief Economist, joined Alix Steel and Guy Johnson on "Bloomberg Markets: Americas" to discuss the fall.

Published: 28th Jun 2022 11:15:49   By: Bloomberg Markets and Finance

Business Video: Balance of Power Full Show (06/28/2022)


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On Bloomberg's 'Balance of Power' with David Westin: Ellen Zentner, Morgan Stanley chief U.S. economist, on recession concerns; Elizabeth Sepper, University of Texas law professor, on State court battles over abortion bans; Michael Bociurkiw, Atlanta Council senior fellow, on the difficulties of getting in and out of Ukraine; Jay Timmons, National Association of Manufacturers president & CEO, on supply chain problems.

Published: 28th Jun 2022 10:35:49   By: Bloomberg Markets and Finance

Business Video: Highlights From Jan. 6 Testimony From Cassidy Hutchinson


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Cassidy Hutchinson, then an assistant to White House chief of staff Mark Meadows, gave the most gripping testimony yet in a House committee's hearings on the Capitol riot, providing a front-row seat into the workings of Trump's inner circle during the attack and days beforehand. Here are some of the highlights.

Published: 28th Jun 2022 09:48:37   By: Bloomberg Markets and Finance

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