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As satisfaction with wireless carriers dips, are budget providers overtaking the big boys? - ConsumerAffairs

According to the American Customer Satisfaction Index (ACSI) Wireless Phone Service and Cell Phone Study 2021-2022, that segment retreated 1.4% to a score of 73 (out of 100). But there is a silver ... Read More
Best Cell Phone Carriers: Small Providers Top the Big Four in New Consumer Reports Survey | Fox News

Three of the Big Four cell phone carriers—AT&T, Sprint, T-Mobile, and Verizon—lined the bottom of the customer-satisfaction barrel, while T-Mobile led the Big Four in terms of overall customer ... Read More
Consumer Cellular Leads Customer Satisfaction Among Wireless Carriers, as Apple Benefits from Samsung’s Stumble in the Cell Phone Market, ACSI Data Show - Business Wire

Consumer Cellular Leads Customer Satisfaction Among Wireless Carriers, as Apple Benefits from Samsung’s Stumble in the Cell Phone Market, ACSI Data Show May 17, 2022 08:03 AM Eastern Daylight Time ... Read More
Consumer Cellular Tops in Customer Satisfaction Among Wireless Carriers; Xfinity Mobile Makes Strong Debut, ACSI Data Show - Business Wire

Despite a 2% slip, Consumer Cellular still holds the customer satisfaction crown across all wireless service providers at 83, pleasing customers with the range of plans it offers. Read More
Best and Worst Phone Plan Providers - Consumer Reports

Thinking about choosing a new cellular service? Consumer Reports lists the best and worst cell phone plan providers based on results from a 2024 member survey. Read More
Switching to a smaller wireless carrier could make you happier

The big four also pulled up the rear in Consumer Reports' pre-paid rankings with similar scores and in the same order. Among 13 prepaid services, Republic Wireless and Cricket led the way with ... Read More
Verizon best, AT&T worst in Consumer Reports carrier survey - NBC News

But your satisfaction can depend on where you live. The Consumer Reports survey looked at 23 metropolitan areas. It found the quality of cell service can vary from place to place. Read More
As satisfaction with wireless carriers dips, are budget providers overtaking the big boys? - ConsumerAffairs

Just like nearly everything else, customer satisfaction with wireless services is trending down. According to the American Customer Satisfaction Index (ACSI) Wireless Phone Service and Cell Phone ... Read More
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