When it comes to consumer satisfaction among online retailers, it’s heavens to Etsy

When it comes to consumer satisfaction among online retailers, it’s heavens to Etsy Photo (c) Kathrin Ziegler - Getty Images Share General merchandisers have some work to do, though ... Read More

With the spike in online shopping comes a spike in consumer data. What are retailers doing with it? - NBC News

With record numbers of people shopping online as the coronavirus rages on, retail companies are mining ever-increasing amounts of consumer data — but experts say this new gold rush poses fresh ... Read More

Customer Satisfaction With Online Retail Stumbles as Over Two-Thirds of Online Brands See Declines, ACSI Data Show - Business Wire

Sam’s Club secures top spot among general merchandise retailers. Customer satisfaction with general merchandise retailers improves 1% to an ACSI score of 78 with associates and checkout ... Read More

Retailers Breathe a Sigh of Relief as Customer Satisfaction is More or Less Steady in 2021, ACSI Data Show - Business Wire

Etsy takes online retail lead while Macy’s races up the leaderboard Customer satisfaction with online retail slips 1.3% to an ACSI score of 77. Etsy moves into first place, climbing 3% to 82. Read More

Retailers jacked up prices and squeezed consumers. They might have just blinked

Retailers are feeling jittery. Consumers aren’t shopping like they used to. In a game of chicken between stores and shoppers, it’s the stores that appear to be yielding first, by dropping ... Read More

Retailers' excess inventory is good news for holiday shoppers

That's good news for holiday shoppers. "We’re not quite sure how strong holiday spending will be versus last year,” Amazon CFO Brian Olsavsky said. Customers carry shopping bags at a shopping ... Read More

Rithum’s 2025 Global Returns & Profit Impact Report Uncovers Consumer Expectations and Strategic Opportunities for Retailers and Brands Struggling with Returns ... - Morningstar

Rithum’s 2025 Global Returns & Profit Impact Report Uncovers Consumer Expectations and Strategic Opportunities for Retailers and Brands Struggling with Returns Management Returns are shaping ... Read More

Etsy tops quarterly revenue estimates on steady demand for apparel, gifts

Online marketplace Etsy beat Wall Street estimates for first-quarter revenue on Wednesday, signaling steady demand for gifts and handcrafted goods as well as its resale apparel platform, Depop. Read More