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Consumer News Consumers Increasingly Seek %E2%80%98revenge%E2%80%99 For Poor Customer Service, Study Finds | RobinsPost News & Noticias

Almost half of consumers say they have suffered poor service over the last year


Almost half of consumers say they have suffered poor customer service over the last year, with many wanting more “human” support from brands, a survey has found. One in six consumers (15%) believe ... Read More


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