These airlines had the most and least passenger complaints in 2024

In 2024, customers lodged a record 66,675 complaints against U.S. airlines, according to a new report from the U.S. PIRG Education Fund, a consumer advocacy group, based on data from the U.S ... Read More

Airline passengers paid $7.27 billion to check bags in 2024 - ConsumerAffairs

U.S. airlines generated a record $7.27 billion in baggage fees in 2024, led by American, United, and Delta. Discover the revenue breakdown! Airline passengers paid $7.27 billion to check bags in 2024 ... Read More

Amid Crowdstrike outage, airline scammers found a new way in - USA TODAY

Scammers have tried to target people who use social media to try to engage an airline for customer service before, said Jason Rabinowitz, co-host of Flightradar24’s AvTalk Podcast. Read More

Impatient airline passengers could get fined in this country

If you’re flying to Turkey, don’t stand up too soon once your plane lands. It could cost you. Passengers who prematurely unfasten their seatbelts, stand up from their seats, or open the… ... Read More

Cybercrime group is targeting airlines, FBI says: How are passengers being affected?

A cybercrime organization known as “Scattered Spider” has been targeting airlines based in North America in recent weeks, attempting to gain access to sensitive data for purposes of extortion, the ... Read More

Airlines Issue Statement On Growing Concern Facing Passengers - MSN

Many of the world's airlines are committed to achieving a net-zero emissions target by 2050, utilizing research, and new green technologies to reach that goal. However, the cost-to-benefit ratio ... Read More

Airline luggage scam: Carry-on sizes slashed by 55% - MSN

According to Frommers, airlines have slashed allowed carry-on sizes by up to 55% since 2018. Ryanair takes the cake for most egregious downsizing, cutting dimensions from 55 x 40 x 20cm to a ... Read More

Number of passenger complaints continues to soar at these 3 airlines - CBS News

The most unbelievable items intercepted at TSA checkpoints 02:09. Three of the most budget-friendly airlines in the U.S. generated the highest rate of passenger complaints, an analysis from the U ... Read More

How Much Airline Revenue Comes From Business Travelers? - Investopedia

But of that 60% of passenger consumer revenue, the big money comes from business travelers—as opposed to those flying for leisure or personal reasons—in percentages that far outweigh the ... Read More

New work from home scam stealing more than all other grifts: 'Lost their life savings' - New York Post

The Australian Competition and Consumer Commission (ACCC) has released findings from a task force established to tackle job and employment scams – the fastest growing scam type of 2023. Read More

Biden administration considering compensation for airline delays - NBC New York

The news release noted that the U.K., E.U., Canada and Brazil have consumer protections to compensate passengers and provide services of significant delays in place. Read More