Airlines want to roll back consumer protections; will your rights disappear?

The airlines aren’t just asking for minor tweaks. They want to roll back mandatory refunds for canceled flights, a rule requiring “all-in” pricing and a requirement that families be seated together at ... Read More

Airlines want to roll back consumer protections — what’s at stake for you?

The U.S. government jettisoned a proposed rule that would have made airlines pay passengers for lengthy delays. Now the airline industry wants to go much further, the Travel Troubleshooter says. Read More

Deciphering last week's air travel protection news: What are your rights as a passenger?

Several proposed and actual changes to air travel consumer protections have changed what Americans can expect when travel goes sideways. Here's what to know. Read More

Airlines lobby DOT to remove major passenger consumer protections

U.S. airlines' lobbying group filed a proposal with the Department of Transportation seeking to repeal a wide range of consumer protections. Read More

Southwest Airlines' new policy will affect plus-size travelers. Here's how

FILE - Southwest Airlines Boeing 737 lands at Manchester Boston Regional Airport, June 2, 2023, in Manchester, N.H. Southwest Airlines will soon require travelers who don't fit within the armrests of ... Read More