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Taco Bell re-evaluating plans for AI drive-thru experience

(NewsNation) — Taco Bell is rethinking its AI-driven service plans as customers express increasing frustration with recently implemented AI-powered ordering at drive-throughs. Dane Matthews, Taco Bell ... Read More
Taco Bell’s AI drive-thru plan gets caught up on trolls and glitches

Taco Bell’s plan to outfit hundreds of drive-thrus with an AI voice assistant isn’t going exactly as the chain expected. Dane Mathews, Taco Bell’s chief digital and technology officer, admitted to The ... Read More
Taco Bell Backpedals On AI Drive-Thru After Customers Troll System & Viral Glitches

Every company is trying to find ways to leverage AI even if they’re not necessarily a technology company, especially as NVIDIA continues to post monster quarterly results. However, companies are ... Read More
Taco Bell Scales Back AI Plans as Drive-Through Tech Faces Problems

Authors Grady Hendrix and Jennifer Roberson sue Apple, alleging it used pirated books from Books3 to train its AI without consent or payment. American company will pay the sum to settle authors’ ... Read More
Why is Taco Bell rethinking AI drive-thru plan? Explained

Taco Bell is rethinking how it uses AI-powered drive-thru systems after issues in the technology began to surface. The chain started rolling out these AI ordering systems to more than 500 restaurants ... Read More
Taco Bell Tried To Put AI In The Drive-Thru, And The Internet Said 'No Thanks'

In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ... Read More
Taco Bell's AI Drive Thru Is Not as Effective as Human-Operated Ones After 2 Million Orders

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ... Read More
Taco Bell admits its AI drive-thru is kind of bad
The artificial intelligence boom has been characterized by companies scrambling to inject AI into their businesses without actually understanding how to make AI work for their businesses. Take Taco ... Read More
Taco Bell Says ‘No Más’ to AI Drive-Thru Experiment

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ... Read More
How Yum’s AI factory supercharges marketing at Taco Bell and beyond
Execs at the fast-food giant detail an approach to artificial intelligence that is already powering in-app recommendations for Taco Bell. Read More
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