Streaming customers are much more satisfied than cable customers - ConsumerAffairs

The survey found that streaming customers are much more satisfied with their choice than cable or satellite TV customers. J.D. Power surveys assign industries a score on a 1,000-point scale. Read More

Live TV Streaming Subscribers Far Happier Than Cable Customers - MSN

Live tv streaming customers are more satisfied than cable subs, and YouTube TV leads the pack. Cost considerations are the biggest reason for the satsifaction gap between cable and live streaming. Read More

Satisfaction Higher Among Live TV Streaming Customers, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Live TV streamers are more satisfied than cable and satellite customers, according to the redesigned J.D. Power 2024 U.S. Television Service Provider Satisfaction ... Read More

2024 U.S. Television Service Provider Satisfaction Study | J.D. Power - J.D. Power and Associates

TROY, Mich.: 26 Sept. 2024 — Live TV streamers are more satisfied than cable and satellite customers, according to the redesigned J.D. Power 2024 U.S. Television Service Provider Satisfaction Study,SM ... Read More

J.D. Power: Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers - TVTechnology

Hulu + Live TV has the highest customer care satisfaction score, with YouTube jumping into second thanks to a 49-point improvement. Overall, 30% of all streaming customers that contacted customer ... Read More

TV milestone: Streaming is now bigger than cable and broadcast combined

Streaming services reached a milestone in May as their share of television usage surpassed broadcast and cable TV for the first time, according to Nielsen. Read More

Are streaming services forcing customers to bundle? - ConsumerAffairs

There’s been a lot of chatter lately about streaming services making moves that look a lot like cable’s bundled tiers – you know, those “well, if you want to get that channel, then, you ... Read More

Deloitte Survey: US Consumers Spend $69 Monthly on Video Streaming - Variety

Per Deloitte's 2025 Digital Media Trends report, US consumers spend $69/month on average for video streaming — and 47% said they pay too much. Plus Icon Film Plus Icon TV ... Read More

J.D. Power: Customer Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers

—The newest J.D. Power 2023 U.S. Television Service Provider Satisfaction Study finds that live TV streaming customers are much more loyal than cable and satellite services, with only 12% of virtual ... Read More

Customer Loyalty Among Live TV Streamers Much Stronger Than Cable and Satellite Customers, J.D. Power Finds - Business Wire

TROY, Mich.--(BUSINESS WIRE)--The likelihood of live TV streaming customers switching services in the next year is just 12%, while the likelihood of cable and satellite customers switching is 21% ... Read More