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Heres how it works and what to watch for

• Starts December 2025 in Los Angeles: Amazon Pharmacy kiosks inside select One Medical clinics, with more sites to come
• Doctor e-sends to Amazon in the app choose kiosk pickup, pay, get a QR code scan at the kiosk; pharmacist help available by video/phone
• Why it matters: Quick, on-site pickup to improve adherence; limited selection at launch

Starting in December 2025, Amazon will start placing Amazon Pharmacy Kiosks inside select One Medical clinics across the Los Angeles area (Downtown L.A., West L.A., Beverly Hills, Long Beach, West Hollywood). Amazon says more One Medical sites and other locations will follow.

Why it matters: A lot of prescriptions never get filled after the appointment because people have to make a second stop.

Amazons pitch is simple, walk out of the exam room and pick up many common meds in minutes from a kiosk on-site. That right away pickup is meant to boost adherence and cut delays.

How the kiosks work

Youll ask your provider to send the script to Amazon Pharmacy (same as any e-prescription).

Then in the Amazon app youll choose kiosk pickup at checkout. You can then pay in-app (youll see estimated copays/discounts), get a QR code, and scan the QR code at the kiosk to dispense your medication.

To mitigate any concerns, you have the ability to talk to an Amazon-licensed pharmacist by video or phone.

As for costs, youll pay your usual price (cash, insurance copay, or eligible discounts) inside the Amazon app then youll pick up at the kiosk. Amazon hasnt announced any kiosk-specific fees.

What you can (and cant) get

Early reports say kiosks will stock a curated list of common drugs. Think antibiotics, inhalers, and blood-pressure meds. Many of which will be based on what each clinic typically prescribes.

They will not dispense any controlled substances or refrigerated medications.

The bigger context

When getting prescriptions filled, speed complaints are quite common.

In J.D. Powers most recent pharmacy study, only about half of customers said their prescriptions were filled quickly.

This is a gap Amazon is trying to close by moving pickup to the point of care.

Access to a pharmacy is another factor contributing to this new technology. Recent research estimates roughly 18% of Americans live in pharmacy deserts, with another ~9% relying on a single keystone pharmacy, making on-site pickup a potentially meaningful option when its available.

Trade-offs and open questions

The kiosks will have limited prescriptions at launch. If your drug isnt stocked (e.g., needs refrigeration or is tightly controlled), youll still need a traditional pharmacy.

Geography. Its L.A.-only at first; Amazon says more sites are coming, but no firm timeline beyond the pilot city.

Amazon is reworking its health business this year. The test is whether it can actually work at scale. Stay tuned.

Experts warn that DIY sleep hacks from mouth taping to supplements may delay serious diagnoses

• Most Americans struggle with sleep and many say its hurting their daily life and productivity.

• DIY sleep hacks are on the rise, but experts warn they can delay serious diagnoses like sleep apnea.

• Better guidance is needed, as consumers want more help from doctors and reliable, science-backed resources.

A new proprietary survey of nearly 2,000 U.S. adults conducted by Aeroflow Sleep reveals a striking and concerning trend: while 81% of Americans say they struggle with sleep, many are turning to unverified online trends instead of seeking reliable medical help.

ConsumerAffairs interviewed Dr. Carleara Weiss, an Aeroflow Sleep Science Advisor, to better understand the findings, including how consumers can find clarity on their sleep struggles amid the noise.

Key findings from the survey

The survey found:

• 80% of respondents wish their doctors provided more sleep-related resources.

• More than 60% say their sleep negatively impacts day-to-day activities and their ability to complete tasks.

• About 60% have tried sleep trends without consulting a health care provider including mouth taping and other DIY solutions.

• Among women aged 60 and older with sleep problems, 55% did not seek any form of help, medical or otherwise.
  

Getting good sleep

When it comes to good sleep, Dr. Weiss defines optimal sleep health as good sleep quality, adequate duration (which varies by age), and absence of sleep disturbances. She points to three pillars for improvement:

• Keep a consistent sleep and wake-up routine going to bed and waking up at the same time every day.

• Adults should aim for seven to nine hours of sleep per night.

• Investigate possible sleep disturbances such as obstructive sleep apnea or insomnia if you experience symptoms like waking up with a headache or dry mouth, confusion, irritability, memory issues or difficulty falling or staying asleep three or more nights per week for over three weeks.
  

Dont take shortcuts

With so many sleep trends gaining popularity, Dr. Weiss urges consumers not to try to take the easy way out.

Do not use medical devices or trendy sleep gadgets without consulting a doctor, she explained. This includes mouthguards, mouth tape, and medical supplements such as melatonin or vitamins. You may be delaying a sleep disorder diagnosis and impacting your overall wellness by inappropriate self-medicating.

What should consumers do?

Dr. Weiss has some advice for consumers who want to get better sleep:

Start by checking trusted websites, she said. Reputable sources for sleep health information include the Sleep Research Society and the American Academy of Sleep Medicine website, as well as scientifically reviewed blogs and web pages such as Aeroflow Sleep and the National Sleep Foundation.

Avoid jumping on trending fixes. And if your sleep problems persist, consult a sleep specialist instead of relying on self-help shortcuts.

Fraudsters are targeting Medicare and Marketplace shoppers heres how to stay safe

• Scam calls and texts spike during Medicare and Marketplace open enrollment, targeting consumers personal and financial information.

• Fraudsters use urgent messaging, fake government impersonation, and too-good-to-be-true plan offers to trick people into sharing sensitive details.

• Experts say to stay vigilant: dont share information with unsolicited callers, verify all communications, and report suspicious activity immediately.

Medicare open enrollment is already in full swing, and Marketplace enrollment kicks off on November 1. That means millions of Americans are sorting through health plan options, asking questions, and unfortunately becoming prime targets for scammers.

From fake Medicare representatives to phony insurance offers sent by text or email, fraudsters are working overtime to steal personal information and money during one of the busiest health care moments of the year.

ConsumerAffairs spoke with Clayton LiaBraaten, Senior Executive Industry Expert at Truecaller, to break down the most common open enrollment , why theyre so effective, and what you can do right now to protect yourself from falling victim.

The most common open enrollment

During the open enrollment season, scammers prey on the confusion and urgency of this season. LiaBraaten shared some of the most common open enrollment consumers should know:

• Impersonation of officials or authoritative figures. This is the most common tactic. Youll get an unexpected call, text, or email from someone claiming to be from "Medicare," the "Health Insurance Marketplace," or another government agency. They'll claim your information is incomplete, your coverage is at risk, or that youre eligible for a "better" plan. Their goal is to steal your personal information, like your Medicare or Social Security number.

• Phishing and "lookalike" traps. Scammers send out fake text messages or emails claiming there's a problem with your application or a "limited-time offer." These messages contain links that, when clicked, take you to a phishing site designed to look like a legitimate government or insurance portal. These are traps set to illegally obtain your financial and personal information.

• Too good to be true plans. Fraudsters use social media ads and robocalls to bait consumers with "deals" for plans with unbelievably low premiums and comprehensive coverage. These are often just traps to steal your payment information for a plan that either doesn't exist or offers virtually no real coverage.

The warning signs of

To help consumers catch before falling victim to them, LiaBraaten shared the telltale signs to be aware of:

• High-Pressure Tactics: They create a false sense of urgency, insisting you must "act now" or "enroll today" or risk losing coverage or missing a special deal. This is a psychological trigger designed to make you panic and bypass critical thinking.

• Requests for "Free Gifts: Scammers will lure you with offers of "free" gift cards or medical supplies in exchange for your Medicare or Social Security number. There is no legitimate reason for someone to offer you a retail gift in exchange for this information.

• Demands for Sensitive Information: Legitimate agents will not ask for your Social Security number, banking details, or passwords via an unsolicited email, text, or phone call.

• Unusual Payment Requests: A major red flag is any request to pay for a premium or fee using a wire transfer, cryptocurrency, or gift card. Legitimate retailers and agencies don't operate this way.

Protecting against

With open enrollment season heating up, knowing how to spot and protect against them is key.

Your best defense is to be proactive, not reactive, LiaBraaten said. You must be the one to initiate contact.

It is important to note that AI is making these harder to detect; it's refining how the are presented to closely mimic official communication channels. However, it is not a lost cause; it just requires extra scrutiny.

Some more tips from LiaBraaten:

• Guard your information: Your Medicare number is as valuable as your Social Security number. Never give it to anyone except your trusted health care providers or a licensed agent you contacted directly for enrollment.

• Build a digital defense: Register your phone numbers on the National Do Not Call Registry. More practically, consider using a trusted call and text screening solution such as Truecaller.

• Trust Your Gut: If something feels off, it probably is. Scammers rely on speed and volume; they don't want you to ask questions, verify, or triple-check an email or link. Slow down and be skeptical.

• Report and Monitor: Report fraudulent calls and suspicious activity to the FTC and your state's Attorney General. You should also check your Medicare Summary Notice for any services you did not receive and report discrepancies immediately.

The FBI said a total of 34 people have been charged

By Mark Huffman of ConsumerAffairs

• The FBI arrested Portland Trail Blazers coach Chauncey Billups and Miami Heat guard Terry Rozier, among 34 individuals charged in one of the largest illegal sports-betting operations ever uncovered.

• Federal investigators say the scheme, active since 2021, used offshore servers, proxy bettors, and insider sports data to manipulate events and launder millions of dollars in illegal wagers.

• FBI Director Kash Patel announced the arrests in Washington, noting that several sports insiders and organized crime affiliates are among those accused.

Millions of Americanslegally bet on sporting events through a number of online apps. But federal officials say some of those games might not have been on the up and up.

The FBI has announced the arrests of Portland Trail Blazers coach Chauncey Billups and Miami Heat guard Terry Rozier, charging them with illegal sports betting. They are just two of the 34 people charged by the federal agency.

The FBI detained the suspects in connection with what officials say is one of the largest illegal sports-betting rings ever uncovered. The FBI and the U.S. Department of Justice say the scheme involved the manipulation of sporting events, the placing of covert wagers, an illegal gambling business, and money-laundering operations.

According to an FBI internal memo, the operation began as early as 2021 and was designed to evade oversight by using offshore servers, proxy bettors, and insider access to sports data. The ring allegedly funneled millions of dollars in bets through multiple states and international channels.

Federal officials, including FBI Director Kash Patel, announced the arrests at a news conference in Washington.

Among the accused are bettors, bookmaking operators, sports-event insiders and enablers with alleged ties to organized crime groups. While the full list of names has not yet been released, multiple media outlets indicate that high-profile figuressome with direct ties to major sports leagueswere detained.

Medicare open enrollment begins October 15

By Truman Lewis of ConsumerAffairs

• Open enrollment runs Oct. 15Dec. 7: Seniors can switch between Original Medicare and Medicare Advantage, or change Part D drug coverage.

• Plans change every year: Premiums, drug formularies, and provider networks may shift, meaning last years plan may no longer be the best fit.

• Review before choosing: Compare costs, confirm drug coverage, and check doctors networks using Medicares Plan Finder or free state counseling programs.

Medicares annual open enrollment period starts October 15 and runs through December 7, giving more than 65 million Americans a chance to review their coverage and make changes for 2026.

During this seven-week window, beneficiaries can switch between Original Medicare and Medicare Advantage, change prescription drug (Part D) plans, or update their Advantage coverage. Experts caution that failing to review options can be costly, since premiums, drug lists, and provider networks often shift year to year.

Key considerations for 2026 coverage

Plan costs may change
Premiums, deductibles, and copayments typically adjust annually. Even modest increases can strain fixed incomes.

Drug coverage shifts
Formulariesthe lists of covered medicationsare updated every year. A plan covering prescriptions in 2025 may not cover them in 2026.

Doctor and hospital networks
Medicare Advantage plans contract with specific providers. Seniors should confirm their doctors and hospitals remain in-network.

Extra benefits
Some Advantage plans include vision, dental, hearing, or wellness programs. These perks can be useful but should not outweigh core medical coverage.

Why it matters

Health needs evolve with age, and sticking with the same plan year after year can mean higher costs or missed benefits.

• Financial risks: Choosing a poorly matched plan could lead to higher out-of-pocket costs, especially for chronic conditions.

• Coverage gaps: Skipping a drug coverage review may lead to unpleasant surprises at the pharmacy counter.

• Access concerns: Seniors may lose access to trusted doctors if they dont confirm network participation.

Consumer advice

Experts recommend the following steps before making any decisions:

• Review your Annual Notice of Change (ANOC): Mailed by your plan each fall, this document outlines next years costs and coverage updates.

• Use Medicares Plan Finder tool: Available at Medicare.gov, the tool allows side-by-side comparisons of plans in your ZIP code.

• Consult free counseling: State Health Insurance Assistance Programs (SHIPs) offer trained counselors who can help navigate options.

• Beware of marketing pitches: Seniors are frequent targets of ads promising extra benefits. Always confirm plan details directly through Medicare or a trusted counselor.

Bottom line

Medicare open enrollment is seniors once-a-year chance to ensure their health coverage and costs match their needs. With plan details changing annually, even those satisfied with their current plan should take time to compare options.

Consumer tip: Dont wait until December. Reviewing your plan early leaves time to ask questions, compare alternatives, and avoid last-minute stress before the December 7 deadline.