White House proposes efforts to ease consumer 'headaches and hassles'

Aug. 12 (UPI) --The White House on Monday announced proposed rule changes across several departments to streamline customer service experiences and prevent companies from saddling consumers with ... Read More

White House Aims To Crack Down on Consumer Hassles

The White House on Monday launched a new multi-agency initiative to crack down on chatbots, "doom loops," and other corporate hurdles that have increased customer red tape. Corporate strategies have ... Read More

White House launches crackdown on customer service 'doom loops' in consumer-focused push

The White House announced Monday a new government-wide initiative to crack down on customer service “doom loops," part of a consumer-focused push to fend off "all the ways that corporations add ... Read More

Sick of customer service bots and subscription headaches? There's a plan for that

When you have to call a customer service line, where's your patience on a scale of 1-10? "Most people start at a nine or nine-and-a-half," says Amas Tenumah, who wrote a book called Waiting for ... Read More

White House launches consumer protection drive to short-circuit chatbots and ‘doom loops’

WASHINGTON, D. C. - President Joe Biden and Vice President Kamala Harris are launching a new, government-wide initiative on Monday to crack down on hurdles that waste consumers’ time and money, like ... Read More

White House Proposes Making Cancelling Subscriptions Easier

U.S. President Joe Biden welcomes the 2023 World Series champion Texas Rangers to the White House in Washington DC., U.S., August 8, 2024 © Photo by Mostafa Bassim ... Read More

White House proposes new rules to cancel subscriptions

WASHINGTON (NEXSTAR) – The Biden administration is a launching a new effort to crackdown on unwanted subscriptions and memberships. The FTC is finalizing a rule that would force companies to make it ... Read More

White House plans to abandon Biden-era rules on compensating customers for disrupted flights

The White House says it plans to roll back proposed rules by the Biden administration, including some that required passengers to be compensated by airlines for disrupted flights. Read More

White House proposes efforts to ease consumer 'headaches and hassles'

President Joe Biden walks out from the White House as he departs to Wilmington, Delaware on August 2. His administration announced consumer service initiatives on Monday. Photo by Yuri Gripas/UPI ... Read More