FTC Wants Frontier to Reimburse Customers Over Slow Internet Speeds

The proposed order would "require Frontier to substantiate its internet speed claims at a customer-by-customer level for new and complaining customers and notify customers when it is unable to do ... Read More

Frontier sued by FTC over slow internet speeds | wthr.com

WASHINGTON — The Federal Trade Commission and six states are suing Frontier Communications for not delivering the internet speeds it promised customers and charging them for better, more expensive ... Read More

Frontier facing lawsuit for slow internet speeds

Frontier said the lawsuit is without merit and it will defend itself. The company said its internet speeds “have been clearly and accurately articulated, defined and described in the company’s ... Read More

FTC Takes Aggressive Action Against Internet Service ... - JD Supra

Similarly, for customers who complain about slow internet speeds, Frontier cannot bill, charge, collect, or attempt to collect for services unless a speed assessment test shows it can provide ... Read More

Indiana AG reaches settlement over slow internet speeds - wthr.com

Under the settlement with the Indiana attorney general, Frontier will spend $15 million over four years to improve its internet infrastructure in the state. The company must also review their internet ... Read More

Frontier demands $4,300 cancellation fee despite horribly slow Internet

Frontier Communications reportedly charged a cancellation fee of $4,302.17 to the operator of a one-person business in Wisconsin, even though she switched to a different Internet provider because ... Read More