What we know about Spectrum internet outage

Where is my internet?>>To read our story on the AT&T outage, click here.Sign up for our NewslettersTuesday response from Spectrum: Scott Pryzwansky, Senior Director of Communications for Charter ... Read More

Why is Upstate experiencing Spectrum Internet outages, and when will connection return?

In the aftermath of Tropical Storm Helene, Spectrum internet has experienced many outages, even as power restoration improves in the Upstate. Here's an update. Read More

Internet outages persist after Helene: Spectrum details restoration progress, obstacles

Officials explained that, even with power restored to many areas of WNC, widespread damage may be causing extended internet outages. Read More

Spectrum offering free internet speed upgrades, new bundled pricing as part of 'customer commitment'

NEW YORK (WKBW) — Spectrum has made a series of announcements as part of its "customer commitment," which include free internet speed ... experiences an outage that lasts more than two hours ... Read More

Spectrum gives free speed upgrade, outage credits

Spectrum is making a lot of promises as part of its latest brand refresh. In what Spectrum is calling an “unprecedented customer commitment,” the internet, mobile and video provider is ... Read More

Spectrum launches cheaper internet plans

Charter, which has benefited from a push into less tapped rural areas, will from Tuesday offer the Spectrum One plan with internet speeds ... customers in case of an outage in its services. Read More

Spectrum says it's offering faster internet speeds and new price guarantees

Internet service provider Spectrum announced changes Monday including increased minimum speeds and guaranteed pricing for up to three years with bundled services. The changes also include a pledge ... Read More

Charter Spectrum rolls out new pricing and internet speeds

Beginning Tuesday, the cable TV, broadband and mobile services provider will offer new bundles and pricing, increased internet speeds and offer credits for service outages. Spectrum will charge as ... Read More

AT&T vs. Spectrum: Which internet provider should you choose?

Compare Spectrum vs. AT&T by internet speed, pricing, packages, fees and other features here ... Spectrum offers 100 Mbps speeds in limited areas at a reduced cost. Both AT&T and Spectrum ... Read More

Here's How to Keep Your Internet Connection Going Even During a Power Outage

Regardless of the cause or duration of your power outage, it could take your internet connection with it. Unlike other fixes for internet outages, loss of power can be more difficult to overcome. Read More

Spectrum announces new internet speeds, pricing

STAMFORD, Ct. — Spectrum is enhancing its customer-first approach with a new Customer Commitment and simplified pricing. Beginning Sept. 17, existing Internet speeds will increase to 400 and 600 ... Read More

Spectrum says it's offering faster internet speeds and new price guarantees

And within 15 minutes of identifying an outage, Spectrum says, it will notify affected customers and provide an estimated time for restored service. All current customers of Spectrum Internet and ... Read More