Travel Troubleshooter: I was charged an extra $250 for a mistaken car ...

When Leah Page picks up her rental car from Thrifty, it charges her a $250 upgrade fee. Can it do this without her permission, and how can she get a refund? Read More

Travel Troubleshooter: Sixt charged me extra for insurance, but I never ...

Why is Sixt charging David Degagne an extra $513 for insurance on his car rental in Portugal? And can he get his money back if he never asked for the insurance? Let’s find out. Read More

Travel Troubleshooter: Avis charged me $7,671 for a one-day car rental ...

Q: I rented a car from Avis for one day and was unfortunately rear-ended by another car. It was the other driver’s fault. Avis charged my credit card for 29 days of rental for loss of use. Read More

Travel Trouble: Rental returned, but Avis charged an extra $4,228

After Claudia Lockwood returns her rental to Avis, the company broadsides her with a $4,228 bill for 34 more days on the car. Can it do that? Read More

I was charged an extra $250 for a mistaken car rental upgrade

When Leah Page picks up her rental car from Thrifty, it charges her a $250 upgrade fee. Can it do this without her permission, and how can she get a refund? Read More

Refund sought for rental car upgrade fee - Arizona Daily Star

When a woman picks up her rental car from Thrifty, it charges her a $250 upgrade fee without her permission. How can she get a refund? Read More

My rental car wasn't available. Why was I charged $250 extra for an ...

Thankfully, a kind agent found a car for me that was available, and I was able to get on my way. Unfortunately, it looks like Thrifty also increased the price of my rental by $250. Read More

Travel Troubleshooter: She returned her rental, but Avis charged her an ...

A: Avis should have closed your rental as promised and not charged you an extra $4,228. But you returned your vehicle after hours, and unfortunately, that’s asking for trouble. Read More

Travel Troubleshooter: I was charged an extra $250 for car rental

When Leah Page picked up her rental car from Thrifty, it charged her a $250 upgrade fee. Can it do this without her permission, and how can she get a refund? Read More

Travel Troubleshooter: I was charged an extra $250 for an unwanted car ...

When a customer’s rental car is unavailable, Thrifty “helpfully” makes an upgrade — with a big hidden fee. Read More