American Airlines CEO Says New Refunds Rule Has Some ‘Gray’ Areas

American CEO Robert Isom is one of the first airline executives to voice concerns over the Department of Transportation’s latest rule. Read More

American Airlines Cuts Travel Agencies Slack: Extends Deadline For Loyalty Points

American Airlines extended the deadline until July 11 when it would cease enabling customers of certain travel agencies to earn its loyalty points. Read More

Flight canceled? Here's what a new rule says the airline must do.

The U.S. Department of Transportation (DOT) has put its John Hancock on a new rule that forces airlines to play nice when someone’s flight is significantly ... Read More

New airline rules will make it easier to get refunds for canceled flights. Here's what to know.

New Transportation Department rules could save consumers $500 million annually, Transportation Secretary Pete Buttigieg said. Read More

Latest Travel News

The Skift Travel 200 (ST200) combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number, making it easy to track travel industry ... Read More

Want to bail on your eclipse trip? Here's what to know about your refund prospects.

Here’s what you need to know before pulling the plug: American Airlines: Refunds are not available more ... depending on how far out your flight is. New travel must be booked no more than ... Read More

American Airlines Is Once Again Changing How Fliers Can Earn Rewards

American Airlines will soon reward travelers for booking trips only when they do so through American itself or its preferred channels. Read More

Airlines Must Give Cash Refunds, Disclose Fees Under New Rules. Do You Still Need Travel Insurance?

Airline passengers will soon be entitled to automatic cash refunds when their flights are canceled or significantly disrupted. A final rule just issued by the Department of Transportation requires air ... Read More

'I’m not being blackmailed': Travelers ask airlines to be more upfront about ticket costs

When Patricia Cregan and her sister flew to Walt Disney World Resort from their homes in England in January, they were annoyed to find out they had to pay extra to choose seats on their flights. Read More

Airlines have jacked up the cost of reward travel since 2019

In conducting its analysis of reward travel pricing, IdeaWorks analyzed 600 booking queries on the websites of American ... For example, Alaska Airlines customers buying a basic economy fare ... Read More

Alaska Airlines’ New Global Getaways Program Offers Discounted Rewards Travel

For this, the program’s first offering, customers can ... with the Alaska Airlines Visa Signature credit card at alaskaair.com—including partner flights—earn three miles for every dollar spent For the ... Read More

BTN's 2023 Airline Survey & Report

Business Travel News fielded its annual airline survey to a select ... The 647 respondents included corporate travel agents. Buyers whose annual airline spend was less than $500,000 did not rate ... Read More