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The agency has been aggressive in curbing "junk fees," obtuse terms

By James R. Hood of ConsumerAffairs
November 25, 2024

The Consumer Financial Protection Bureau (CFPB) was founded after the financial crisis of 2008 to rein in banks and other financial institutions. But the Trump Administration is not a fan and, with a GOP majority in Congress, is likely to trim the agency's sails, if not sink it entirely.

The CFPB -- created in 2011 to serve as "the cop on the beat" -- has provided more than $16 billion to consumers who were victimized by what the CFPB termed unfair or deceptive practices. It has targeted banks, like Wells Fargo, payday lenders and credit card companies, and has required simple and more complete disclosure of terms by lenders, making it easier for consumers to compare options.

But critics say the CFPB tries too hard.Former Sen. Pat Toomey, R-Pa., once referred to it as"a rogue, unaccountable, anti-business agency."

The CFPB is the brainchild of Sen. Elizabeth Warren (D-MA), who has long assailed banks and financial services companies as being too ruthess in their dealings with consumers. For their part, the banks and finance companies say the CFPB's efforts are hurting their bottom lines and hampering innovation.

Timesmay have changed for CFPB

The CFPB escaped serious harm during the first Trump term because Democrats retained control of the House during part of that time. But times have changed and Republicans now control both house of Congress, making it easier for Trump II to curtail the CFPB.

There's no clear candidate to head the CFPB yet but the names circulating in Washington have strong ties to the banking industry or are academics with conservative views about governmentregulation of private industry.

The mood in Congress, even among some Democrats, has been changing lately, with less support for the aggessive regulation that followed the 2008 financial crisis.

Leaving politics aside, the argument comes down to whether consumers need and want more protection against threats to their financial wellbeing and privacy or whether they thinkstern regulations end up hurting consumers by discouraging businesses from investing in new products and services.

Overdraft fees a sticking point

Take overdraft fees, for example. The CFPB has proposed capping overdraft charges at $14 for larger banks. The banks say that would end up hurting consumers.

Brent Tjarks, executive director of the Mid-size Bank Coalition of America which represents more than 100 midsize banks, wrote that the loss of a "meaningful source of revenue to support the cost of deposit products" left institutions with no choice but to pull back from products "that benefit lower-income and underbanked consumers," according to an account in The American Banker.

Trump didn't talk much about financial regulation during his campaign and at times even talked about capping credit card interest rates. But his Administration is expected to be responsive to the banking industry's pleas.

Not everyone is ready to concede.

The CFPB is here to stay, said Sen. Warren, who nearly single-handedly birthed the agency during President Barack Obama's term, in a Washington Post report.

So I get theres big talk, but the laws supporting the CFPB are strong, and support across this nation from Democrats, Republicans, and people who dont pay any attention at all to politics, is also strong, Warren said.

What has it accomplished?

Most notably, CFPB has collected $16 billion that it has returned to consumers who came up sort on one financial deal or another. What else has it done? From various sources, we came up with this list of actions it has taken on behalf of consumers:

1. Financial Restitution to Consumers

The CFPB has returned billions of dollars to consumers who were victims of unfair, deceptive, or abusive financial practices:

  • Over $16 billion in relief provided to more than 200 million consumers (as of 2023).
  • Examples:
    • Fines and penalties against financial institutions like Wells Fargo for fraudulent account practices.
    • Enforcement actions against payday lenders and credit card companies for predatory practices.

2. Promoting Transparency

The CFPB has implemented rules to ensure that consumers have clear and accurate information about financial products:

  • Simplified mortgage disclosure forms, making it easier for homebuyers to understand loan terms.
  • Regulations requiring credit card companies to disclose terms clearly, enabling consumers to compare options.

3. Regulating Abusive Practices

The CFPB has cracked down on predatory practices across various sectors, including:

  • Payday lending: Imposing stricter rules to prevent payday lenders from trapping borrowers in cycles of debt.
  • Debt collection: Introducing rules that limit harassment by debt collectors and provide clearer information about debts.
  • Student loans: Targeting fraudulent practices by private lenders and for-profit colleges.

4. Supervising Financial Institutions

The CFPB supervises major financial players, including banks, credit unions, and non-bank entities (e.g., mortgage lenders, payday lenders):

  • Conducting audits and compliance reviews.
  • Holding companies accountable for consumer protection violations.

5. Financial Education and Tools

The CFPB offers resources to help consumers make informed financial decisions:

  • Know Before You Owe campaigns for mortgages, student loans, and credit cards.
  • Financial literacy tools, including budgeting calculators and debt repayment guidance.

6. Advocacy for Marginalized Communities

The CFPB has focused on issues affecting vulnerable populations:

  • Fighting racial discrimination in lending practices through enforcement of the Equal Credit Opportunity Act (ECOA).
  • Addressing inequities in access to credit for underserved communities.

7. Protecting Consumers in Emergencies

The CFPB has acted during crises to safeguard consumers:

  • During the COVID-19 pandemic, it promoted mortgage forbearance options and protection against eviction or foreclosure.
  • After natural disasters, it provided guidance to protect disaster victims from financial scams.

8. Enforcement and Settlements

The CFPB has undertaken enforcement actions against high-profile companies:

  • Wells Fargo: Penalized for creating fake accounts.
  • Navient: Sued for misleading borrowers about student loan repayment plans.
  • Equifax: Fined for failing to protect consumer data during its 2017 data breach.

Criticism and Challenges

While the CFPB has accomplished much, it has faced criticism and legal challenges:

  • Accusations of regulatory overreach by some in the financial industry.
  • Court challenges to its funding structure, particularly its independence from congressional appropriations.

Whatever its fate may be in the future, the CFPB has had a profound impact on the financial landscape, protecting consumers, promoting transparency, and holding financial institutions accountable.

Will consumers and business be better off without those protections? The next few years may hold the answer.



Photo Credit: Consumer Affairs News Department Images


Posted: 2024-11-25 02:14:32

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The Consumer Product Safety Commission (CPSC) is warning of a serious fire risk involving the HALO Bolt AC-DC charger

By News Desk of ConsumerAffairs
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Consumers with chargers made before December 2020 should stop using them and dispose of them properly.

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Consumers are being warned to immediately stop using HALO Bolt ACDC 58830 portable chargers manufactured in or before December 2019. Reports include burn injuries and property damage due to the chargers catching fire. The risk is linked to the age of the product and its lithium-ion battery.

The affected chargers were sold at Best Buy and other retailers, both in stores and online, including QVC.com and Amazon.com. The chargers can be identified by the brand HALO on top and the model BOLT ACDC 58830 on the back label. Only units with a manufacturing year code of 16, 17, 18 or 19 are affected.

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Fri, 14 Nov 2025 23:07:07 +0000

The cost is a leading reason people stop taking the meds

By Truman Lewis of ConsumerAffairs
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One in eight U.S. adults now take GLP-1 drugs, but many struggle to afford them
Cost is a leading reason people stop using the medications
Most Americans doubt Trump administration policies will lower drug prices


About one in eight U.S. adults (12%) say they are currently taking a GLP-1 medication such as Ozempic or Wegovy for weight loss, diabetes, heart disease or another chronic condition, a new KFF Health Tracking Poll shows. Thats a notable increase from 18 months ago, even as many users report difficulty affording the drugs high price tags.

Nearly one in five adults (18%) say they have used a GLP-1 drug at some point. Women are more likely than men to report current use (15% vs. 9%), and uptake is highest among adults ages 50 to 64 (22%). Use drops sharply among those 65 and older (9%), reflecting Medicares continued prohibition on covering GLP-1 drugs when prescribed for weight loss alone.

Use is highest among those managing chronic conditions

GLP-1 medications are especially common among adults who report serious health conditions. More than half of adults diagnosed with diabetes (57%) say they have used the drugs, including 45% who are currently taking them. Use is also widespread among those with heart disease (40% ever; 29% currently) and among people diagnosed as obese or overweight in the past five years (34% ever; 23% currently).

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Cost remains a major obstacle

The pollconducted before the Trump administrations latest policy announcements on GLP-1 coveragefinds that more than half of current or former GLP-1 users (56%) say the medications were difficult to afford. Even among those with insurance, 55% report affordability challenges.

Cost is among the most common reasons people stop taking the drugs. Fourteen percent of users say they discontinued treatment because they could not afford it, while 13% cite side effects and just 5% say they stopped because their condition improved.

Other barriers also persist. Roughly one in six GLP-1 users (17%) say they obtained the drugs online, and nearly one in ten (9%) say they got them from a medical spaan indication of the growing gray market around the blockbuster medications.

Among adults who have never taken a GLP-1 drug, interest in weight-loss use remains strong. About one in five (22%) say they would consider taking one, including 7% who say they are very interested. Interest is especially high43%among adults diagnosed as obese or overweight but not currently using such drugs.

Many skeptical that Trump policies will lower drug prices

Public expectations are low for the Trump administrations efforts to lower drug costs, including new Medicaid rebate deals, discounted IVF medications, and a proposed TrumpRx purchasing portal. Nearly two-thirds of adults (62%) say these measures are not too likely or not at all likely to reduce costs for people like them.

Partisan divides are stark: 73% of Republicans and 83% of self-identified MAGA supporters believe the administration will lower drug prices, compared to 33% of independents and just 9% of Democrats.

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Many still struggle to pay for prescriptions

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UK tribunal says Microsoft licenses can be legally resold
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Microsoft says it will challenge a decision by the UK Competition Appeal Tribunal (CAT) that strikes at the heart of its long-standing restrictions on reselling software licenses. The tribunal ruled that perpetual licenses for products such as Windows and Microsoft Office can legally be resoldrejecting Microsofts argument that such activity infringes its copyright.

The case dates back to 2021, when UK reseller ValueLicensing sued Microsoft over contractual terms that barred customers from reselling previously issued licenses. The reseller argued that these restrictions violated the principles of the European Software Directive and had cost the company millions in lost revenue.

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Fri, 14 Nov 2025 20:07:07 +0000

Microsoft says it will appeal the ruling, which strikes at the heart of its business model

By James R. Hood of ConsumerAffairs
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UK tribunal says Microsoft licenses can be legally resold
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They can often spot a fake camera or notice when a sign doesnt match the equipment on the house which can identify your house as an even bigger target, he said. And with the false sense of security they provide, homeowners can neglect important measures like locking doors and windows, leaving them at risk.

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