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COVID-19 Map Tracker | COVID-19 News Features


Consumer Affairs Recalls - Products, Vehicles, Foods

  1. A brake fluid leak may lead to a partial or total loss of brake function.

    By James Limbach of ConsumerAffairs
    September 29, 2022

    PhotoFerrari North America is recalling 23,555 of the following vehicles:

    • Model year 2005-2009 430s,
    • Model year 2019-2020 488 Pistas,
    • Model year 2016 F60 Americas,
    • Model year 2005-2011 612 Scagliettis,
    • Model year 2010-2011 612s,
    • Model year 2018-2022 812s,
    • Model year 2020-2022 F8 Spiders,
    • Model year 2020-2022 F8 Tributos,
    • Model year 2021-2022 Romas,
    • Model year 2009-2017 Californias,
    • Model year 2015-2017 California Ts,
    • Model year 2013-2017 F12 Berlinettas,
    • Model year 2017 F12 TDFs,
    • Model year 2012-2016 Ffs,
    • Model year 2017-2020 GTC4 Lussos,
    • Model year 2018-2020 GTC4 Lusso Ts,
    • Model year 2013-2015 LaFerraris,
    • Model year 2017 LaFerrari Apertas, and
    • Model year 2019-2022 Portofinos.

    The brake fluid reservoir cap may not vent properly, creating a vacuum inside the brake fluid reservoir.

    This could lead to a brake fluid leak resulting in a partial or total loss of brake function, posing a crash risk.

    This is an expansion a recall conducted in late 2021.

    What to do

    Dealers will replace the brake fluid reservoir cap and update the software to provide a new warning message for low brake fluid free of charge.

    Owner notification letters were expected to be mailed September 24, 2022.

    Owners may contact Ferrari customer service at (201) 816-2668. Ferrari's number for this recall is RC 80.

  2. The product may contain coconut, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 28, 2022

    Toufayan Bakery of Plant City, Fla., is recalling Publix GreenWise Animal Crackers.

    The product may contain coconut, an allergen not declared on the label.

    The problem was caused by a temporary breakdown in the production and packaging processes.

    PhotoThe recalled product, which comes in an 8-oz pouch with UPC 0-41415-12009-9 on the back and an expiration date of February 5, 2023, was sold at Publix Supermarkets in Florida, Alabama, Georgia, South Carolina, North Carolina, Virginia and Tennessee.

    What to do

    Customers with an allergy or severe sensitivity to tree nuts who purchased the recalled product should not consume it, but return it to their local store for a full refund

    Consumers with questions may contact Toufayan at (813) 754-5565

  3. The power brake assist may fail

    By James Limbach of ConsumerAffairs
    September 28, 2022

    PhotoNissan North America is recalling 5,904 model year 2017-2019 Rogue Hybrids.

    The hydraulic brake booster assembly may overheat internally, resulting in a loss of power brake assist.

    A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.

    In a campaign bulletin, the automaker notes that frequent braking in a short period of time, combined with high engine room temperatures the hydraulic brake booster motor can fail.

    As a result, the brake warning light (with buzzer) will illuminate and the brake pedal will be hard to depress.

    What to do

    A remedy is under development, with owner notification letters scheduled to be sent in September 2022.

    Owners may contact Nissan's customer service at (800) 867-7669. Nissan's number for this recall is R22A6.

  4. The lights can overheat, posing a burn hazard.

    By James Limbach of ConsumerAffairs
    September 27, 2022

    PhotoMr. Maria of Miami Fla., is recalling about 1,400 Miffy First LED Lights.

    The recalled lights can overheat during use, posing a burn hazard.

    No incidents or injuries are reported.

    This recall involves Miffy First Lights with a blue color label on the bottom.

    The lights are about 12 inches tall and are made from silicone and have a white exterior in the shape of a rabbit. The LED light has a step dimmer and USB charger.

    The model number Mr LED 11 or Mr. LED 11A is printed on the blue-colored label on the bottom of the light.

    The recalled lights were produced in 2017 and 2018.

    The production year is embossed in a circle on the bottom right foot of the light; a 7 on the right side of the arrow represents 2017 and an 8 on the right side of the arrow represents 2018.

    Only models witha blue-colored label on the bottom of the unit are included in this recall.

    The lights, manufactured in China, were sold at baby boutiques, gift shops and childrens stores nationwide, including MoMA, Clic Gallery and Albee Baby, all of New York City; Aldea Home, San Francisco; Modern Art Museum, Fort Worth, Texas; and Tabletop, Potomac, Maryland from July 2018, through September 2019, for about $100.

    What to do

    Consumers should immediately stop using the recalled Miffy First Lights and visit https://www.mrmaria.com/bluemodule for instructions on how to determine which LED module is being recalled.

    Consumers who purchased the Miffy First LED Light at a local store, should take it to the store to have the module replaced free of charge.

    Consumers who purchased the light online (or if the retailer is no longer in business) should take one photo of the blue label on the bottom of the light and one photo of the date embossed underneath the right foot of the light and email both photos together with their shipping address and phone number to bluemodule@mrmaria.com to receive an upgraded LED module free of charge.

    Consumers may contact Mr. Maria toll-free at (855) 890-4105 from 2 p.m. to 11 p.m. (ET) Monday through Friday, by email at bluemodule@mrmaria.com or online at https://www.mrmaria.com/bluemodule for more information.

  5. The inflator may explode or underinflate the airbag

    By James Limbach of ConsumerAffairs
    September 27, 2022

    PhotoAudi is recalling 28,624 model year 1998 A8s and model year 1997-1998 A4s equipped with Non-Azide Driver airbag Inflators (NADI) that do not contain phase stabilized ammonium nitrate (PSAN) propellant.

    The NADI inflator may absorb moisture because of a manufacturing issue.

    As a result, the inflator could explode during airbag deployment with metal fragments striking the driver or other occupants.

    Additionally, an underinflated airbag may not protect the occupant properly.

    In either casean occupant could beinjured or killed.

    What to do

    Dealers will replace the driver's airbag inflator with an inflator of a different design free of charge.

    Owner notification letters were sent September 21, 2021.

    The vehicles in this recall were mistakenly omitted from a recall issued in 2020.

    These owners have already been notified by mail and informed that the remedy is available.

    Owners may contact Audi customer service at (800) 253-2834. Audi's number for the current recall is 69BT.

  6. The product contains egg, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 26, 2022

    PhotoWorld Variety Produce is recalling select lots of Melissas Dutch Red Potatoes with Dijon Mustard Sauce.

    The product contains egg, an allergen not declared on the label.

    People with this allergy or a severe sensitivity to egg who consume the recalled product have a risk of a serious or life-threatening allergic reaction.

    No illnesses have been reported to date.

    The recalled product, which comes in a 1.1.70 lb clear overwrap tray in cardboard sleeve with UPC Code 0-45255-15221-0 and best by dates running through early October 2022, was sold in the produce departments of grocery stores in Arizona, California, Florida, Iowa, Idaho, Kansas, Louisiana, Mississippi, Montana, New Jersey, Oklahoma, Texas, Utah and Washington.

    What to do

    Customers with an allergy or a severe sensitivity to egg who purchased the recalled product should not consume it, but discard it.

    Consumers with questions may contact World Variety Produce at (800) 588-0151, Monday Friday from 7:00 AM 5:00 PM (PST).

  7. The automaker has recalled more than 7 million vehicles in 2022

    By James Limbach of ConsumerAffairs
    September 26, 2022

    PhotoFord Motor Company has another recall in the works the 56th this year.

    This time the automaker is recalling 86,050 model year 2022-2023 Bronco Sports and model year 2022 F-150s.

    The parking lights may flicker when the headlights are activated, which can reduce visibility, increasing the risk of a crash.

    So far this yearFord has recalled more than 7.5 million vehicles, according to the National Highway Traffic Safety Administration, more than triple the 2 million General Motors has recalled.

    "Fords numerous recalls and quality issues in the past year seem to be attributable tolast-minute changes prior to new model launches," according to Grant Feek, CEO of Tred, an online person-to-person used car marketplace.

    In addition, Feek told Consumer Affairs, "Supply chain issues, which often necessitate making last-minute changes to parts, likely also have played a role in Fords quality issues."

    Regarding problems with the supply chain, Feek noted, "Every time a tried and tested part is unavailable, manufacturers have to find an alternate source or make a design change. Because this usually happens at the last minute (and without time for proper testing), theres a much higher risk of problems."

    Last week Ford reported supply chain problems would cost the automaker an additional $1 billion in the current quarter.

    What to do

    In the case of the current recall, dealers will replace or reprogram the LED Driver module, free of charge.

    Owner notification letters should be in the mail October 31, 2022.

    Owners may contact Ford customer service at (866) 436-7332. Ford's number for this recall is 22C22.

  8. The covers pose an entrapment hazard to swimmers and bathers

    By James Limbach of ConsumerAffairs
    September 23, 2022

    PhotoFour separate companies are recalling a total of 7,100 pool and spa drain covers.

    All of the recalled drain covers fail to conform to the entrapment protection standards of the Virginia Graeme Baker Pool and Spa Safety Act (VGBA), and pose an entrapment hazard to swimmers and bathers.

    No incidents or injuries have been reported regarding any of the recalled products.

    Angzhili

    The first of these involves 1,000 eight-inch drain covers imported by Angzhili that are sold for use in pools and in-ground spas.

    The top grate is 7.23inches in diameter and the bottom mounting plate is eight inches in diameter. They are white and made of ABS plastic.

    Use this grate only with Hayward drains dna (and) frames of correct size is printed on the outer ring of the grate.

    The covers, manufactured in China, were sold exclusively at www.amazon.com from June 2021, through June 2022, for about $12.

    What to do

    Pool owners/operators and consumers should immediately stop using pools and spas with the recalled pool or spa drain covers and contact Angzhili for a full refund.

    Consumers should remove the drain cover from the pool and/or spa and submit a photo of the drain cover to the firm at 3262863806@qq.com as proof of removal and to receive the refund. Consumers should dispose of the recalled pool or spa drain covers after submitting proof of removal. Angzhili is contacting all purchasers directly.

    Consumers may contact Angzhili by email at 3262863806@qq.com or on the Angzhili page on Amazon.com.

    Goetas

    The second replacement round pool main drain covers imported by Goetas with two screws that are sold for use in pools and in-ground spas.

    The top grate is 7.20 inches in diameter and the bottom mounting plate is 8.14 inches in diameter. They are white and made of ABS plastic.

    Listed suction fitting, SP-1058-B, and 88D9 148 GPM are printed on the center of the grate. Use screws to keep grate secured to dram (drain) at all times is printed on the outer ring of the grate.

    The recalled covers, manufactured in China, were sold exclusively at www.amazon.com from October 2021, through April 2022, for about $10.

    What to do

    Pool owners/operators and consumers should immediately stop using pools and spas with the recalled pool or spa drain covers and contact Goetas for a full refund.

    Consumers should remove the drain cover from the pool and/or spa and submit a photo of the drain cover to the firm at Atlaspool@163.com as proof of removal and to receive the refund. Consumers should dispose of the recalled pool or spa drain covers after submitting proof of removal. Goetas is contacting all purchasers directly.

    Consumers may contact Goetas by email at Atlaspool@163.com or on the Goetas page on Amazon.com.

    Find4Fix

    The third of the recalls involves Wadoy eight-inch pool main drain covers with screws and Wadoy eight-inch pool main drain covers with screws (2 Packs) that are sold for use in pools and in-ground spas and were imported by Find4Fix.

    They are white and made of ABS plastic.

    Use this grate only with Hayward drains dna (and) frames of correct size, and Use screws to keep grate secured to dram (drain) at all times are printed on the outer ring of the grate.

    These covers, manufactured in China, were sold exclusively at www.amazon.com from August 2019, through June 2022, for about $12 (eight-inch pool main drain covers with screws) and from June 2020, through June 2022, for about $22 (eight-inch pool main drain covers with screws (2 Packs)).

    What to do

    Pool owners, operators and consumers should immediately stop using pools and spas with the recalled pool or spa drain covers and contact Find4Fix for a full refund.

    Consumers should remove the drain cover from the pool and/or spa and submit a photo of the drain cover to the firm at guix12@hotmail.com as proof of removal and to receive the refund.

    Consumers should dispose of the recalled pool or spa drain covers after submitting proof of removal. Find4Fix is contacting all purchasers directly.

    Consumers may contact Find4Fix by email at guix12@hotmail.com or on the Find4Fix page on Amazon.com.

    Chyir Myd

    The final recall involves replacement round swimming pool main drain covers imported by Chyir Myd that are sold for use in pools and in-ground spas.

    The top grate is 7.28 inches in diameter and the bottom mounting plate is 8.11 inches in diameter. They are white and made of ABS plastic.

    The center of the grate reads, "SP-1030" and "148 GPM." Use screws to keep grate secured to dram (drain) at all times is printed on the outer ring of the grate.

    The drain covers, manufactured in China, were sold exclusively at www.amazon.com from September 2021, through June 2022, for about $12.

    What to do

    Pool owners/operators and consumers should immediately stop using pools and spas with the recalled pool or spa drain covers and contact Chyir Myd for a full refund.

    Consumers should remove the drain cover from the pool and/or spa and submit a photo of the drain cover to the firm at myd1928209480@sina.com as proof of removal and to receive the refund.

    Consumers should dispose of the recalled pool or spa drain covers after submitting proof of removal.

    Chyir Myd is contacting all purchasers directly.

    Consumers may contact Chyir Myd by email at myd1928209480@sina.com or via the Chyir Myd page on Amazon.com.

  9. The vehicles power windows may pinch

    By James Limbach of ConsumerAffairs
    September 23, 2022

    PhotoTesla is recalling 1,096,762 model year 2017-2022 Model 3, model year 2020-2021 Model Y, and model year 2021-2022 Model S & Model X vehicles.

    The window automatic reversal system may not react correctly after detecting an obstruction.

    As a result, a closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

    What to do

    Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system free of charge.

    Owner notification letters are expected to be mailed November 15, 2022.

    Owners may contact Tesla customer service at (877) 798-3752. Tesla's number for this recall is SB-22-00-013.

    This is Tesla's 14th recall of 2022, affecting more than 3.3 million vehicles

  10. The handlebars can slip in the stem, causing the rider to lose control

    By James Limbach of ConsumerAffairs
    September 22, 2022

    PhotoCervlo USA of Aliso Viejo, Calif., is recalling about bout 2,000 Model Year 2022 Cervlo R5 and Caledonia-5 bicycles sold in the U.S and Canada, and 182 Cervlo ST31 LT replacement stems.

    The handlebars on the bikes can slip in the stem and cause the rider to lose control, posing a fall hazard.

    The firm has received 13 reports of handlebar slippage. One injury has been reported, resulting from a fall.

    This recall involves model year 2022 Cervlo R5 and Caledonia-5 bicycles and Cervlo ST31 LT replacement stems.

    Cervlo and R5 or Caledonia-5 are printed on bicycles frame. The ST31 LT replacement stems were sold only in black.

    A list of the recalled bicycles models and framesets with colors/SKUs may be found here.

    The bicycles and replacement stems, manufactured in China, were sold at Cervlo dealers nationwide from May 2021, through July 2022, for between $5,000 and $13,000 (bicycles) and about $300 (ST31 LT replacement stems).

    What to do

    Consumers should immediately stop using the two recalled models of Cervlo bicycles and Cervlo replacement stems and contact their authorized Cervlo dealer to arrange for a free repair to replace the faceplate.

    Consumers may contact Cervlo toll-free at (833) 416-8605 from 10 a.m. to 5 p.m. (PT) Monday through Friday, by email at ST31LTRecallSupport@cervelo.com or online at https://www.cervelo.com/product-recalls for more information.

    Cervlo dealers can be located at https://www.cervelo.com/store-locator.

  11. The rearview camera may not display an image, putting drivers at risk

    By James Limbach of ConsumerAffairs
    September 22, 2022

    PhotoVolkswagen Group of America is recalling 43,091 of the following vehicles:

    Model year 2021 Golf GTIs, Jetta GLIs, Jetta NFs, Arteon Fls & Tiguan LWBs

    Model year 2022 Taos, Jetta Pas & Tiguan PAs, and

    Model year 2021-2022 Atlas Cross Sports & Atlas FLs.

    The manufacturing process of the eMMC memory module in the infotainment system may cause the failure of the rearview camera image to display.

    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

    What to do

    Take your vehicle to the dealer where the infotainment software will be updated free of charge.

    Owners may contact Volkswagen's customer service at (800) 893-5298. Volkswagen's number for this recall is 91DV.

    VW has recalled more than a-half million vehicles thus far in 2022.

  12. The product contains milk, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 21, 2022

    PhotoValley International Cold Storage Acquisition of Harlingen, Texas, is recalling approximately 22,061 pounds of frozen Korean-Style Beef.

    The recalled products are labeled as Korean-Style Beef, but contain a chicken sausage and pepper product containing milk, an allergen not declared on the label.

    There have been no confirmed reports of adverse reactions.

    The following item, produced on July 22, 2022, is being recalled:

    • 9.25-oz. cartons labeled as Healthy Choice POWER BOWLS Korean-Style Beef with lot code 5246220320 and a best if used by date of 04-18-2023.

    The recalled product, bearing establishment number 34622 on the end flap of the carton, was shipped to retail locations nationwide.

    What to do

    Customers with an allergy or a sensitivity to milk who purchased the recalled product should not consume it, but discard or return it to the place of purchase.

    Consumers with questions may contact Conagra at (800) 672-8152.

  13. The rear turn signals may not function as intended

    By James Limbach of ConsumerAffairs
    September 21, 2022

    PhotoJaguar is recalling 5,297 model year 2021-2022 F-PACE vehicles.

    The rear turn signals may not illuminate properly as incorrect tail lights may have been installed.

    Improperly illuminated rear turn signals can reduce vehicle visibility to other drivers and increase the risk of a crash.

    What to do

    Jaguar dealers will inspect and replace the tail lights -- as necessary -- free of charge.

    Owners may contact Jaguar customer service at (800) 452-4827. Jaguar's number for this recall is H404.

  14. The products were stored in temperature outside of the labeled requirements

    By James Limbach of ConsumerAffairs
    September 20, 2022

    PhotoFamily Dollar is recalling various over-the-counter (OTC) medical devices and pharmaceutical products that were stored and inadvertently shipped to stores outside of labeled temperature requirements.

    The company has not received any consumer complaints or reports of illness.

    A list of the medical devices, stored and shipped on or around May 1 through June 10, 2022, may be found here.

    The recall does not apply to Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Washington, Alaska, or Hawaii as Family Dollar does not have any stores in Alaska or Hawaii. No stores in any of the other states listed above received anyrecalled products.

    A list of the recalled pharmaceutical products may be found here.

    These products were stored a shipped to a limited number of stores in Arizona, California, Georgia, Idaho, Indiana, Montana, New Mexico, Nevada, Oregon, Texas and Utah on or around May 1, through June 21, 2022.

    What to do

    Customers who purchased the recalled products may return them without a receipt to the store where purchased.

    Consumers with questions may contact Family Dollar at (844) 636-7687 from 9am to 5pm (EST).

  15. The fuel pump may fail causing the engine to stall

    By James Limbach of ConsumerAffairs
    September 20, 2022

    PhotoAudi is recalling 49,443 model year 2019-2021 Q8s and model year 2020-2021 Q7s.

    A component inside the fuel pump may break, causing the fuel pump to fail.

    Failure of the fuel pump can cause an engine to stall, increasing the risk of a crash.

    What to do

    Dealers will replace the fuel pump, free of charge.

    Owner notification letters were expected to be mailed September 16, 2022.

    Owners may contact Audi's customer service at (800) 253-2834. Audi's number for this recall is 20DR.

  16. The strollers' brake can fail

    By James Limbach of ConsumerAffairs
    September 19, 2022

    PhotoBefore you and your little one set out for a jog in the crisp autumn air, you may want to take a look at your stroller.

    Baby Trend of Fontana, Calif., is recalling about 310 Cityscape Travel Jogger Strollers, model TJ75B12A.

    The parking brake on the strollers can fail, posing fall and injury hazards to children.

    There are no incidents or injuries reported to date.

    This recall involves Cityscape Travel System strollers sold Moonstone (gray) as part of a travel system including a car seat.

    Baby Trend is printed on the strollers frame, and a label with Model TJ75B12A, 1-800-328-7363, CITYSCAPE JOGGER TRAVEL SYSTEM, Baby Trend, Inc. 13048 Valley Blvd, Fontana, CA 92335, and the manufacture date and lot information is located on the inside of the side stroller frame.

    The recalled lot number is 111444 0122, and the date of manufacture of the recalled strollers is 10 28 2020.

    The strollers, manufactured in China, were sold online at Amazon.com and Babytrend.com from January 2021, through May 2021, for about $175.

    What to do

    Consumers shouldstop using the recalled strollers immediately.

    Baby Trend and Amazon are contacting all purchasers directly with instructions for how to return the strollers at no cost in exchange for either a $175 e-voucher for use at Baby Trends online store or a full refund.

    If consumers do not receive communication from either Baby Trend or Amazon, they should contact Baby Trend.

    Consumers may contact Baby Trend at (800) 328-7363 from 9 a.m. to 4:30 p.m. (PT) Monday through Friday, by e-mail info@babytrend.com, or online at https://babytrend.com/pages/safety-notices for more information.

  17. The vehicle may roll away when it's in Park

    By James Limbach of ConsumerAffairs
    September 19, 2022

    PhotoNissan North America is recalling 203,223 model year 2020-2023 Titans and Frontiers.

    The transmission parking pawl may not engage when the vehicle is shifted into Park, which can result in a vehicle rollaway, and increase the risk of a crash and injury.

    This is Nissan's 12th recall of 2022 for a total of more than 1.4 million vehicles.

    What to do

    Until there's a fix for this problem, owners are advised to apply the parking brake every time they park their vehicle. A remedy is currently under development.

    Notification letters to owners are expected to be mailed on November 1, 2022.

    Owners may contact Nissan's customer service at (800) 867-7669.

  18. Some of the recalled jars may contain pieces of glass

    By James Limbach of ConsumerAffairs
    September 16, 2022

    PhotoThe approach of fall signals harvest timeand for many consumersthat means canning what they've grown to enjoy later in the year.

    Just in time, LEM Products Distribution of West Chester, Ohio, is recalling about 15,900 Roots & Harvest Wide Mouth Pint Canning Jars

    Pieces of glass may be found in some of the recalled jars, posing a laceration hazard to consumers.

    No incidents or injuries have been reported so far.

    This recall involves Wide Mouth Pint Canning Jars sold in 12-packs in a cardboard sleeve shrink wrapped in clear plastic.

    The jars are clear glass with the Roots & Harvest brand molded on each jar and have a metal lid and screw on type band.

    The jars are used for canning food.

    The canning jars, manufactured in India, were sold at Orscheln Farm & Home stores in the Midwest during July 2022 for about $17.

    What to do

    Consumers should immediately stop using the recalled jars and contact LEM to receive a full refund.

    LEM will provide a return shipping container free of charge and a prepaid return label.

    The company is assisting in contacting all known purchasers, and Orscheln Farm & Home is contacting known purchasers directly.

    Consumers may contact LEM toll-free at (877) 536-7763 from 8 a.m. to 5 p.m. (ET) Monday through Friday, by email at connectwithus@rootsandharvest.com or online at https://www.lemproducts.com/product_recalls or https://www.rootsandharvest.com/product_recalls.

  19. The sidewall may separate prematurely near the bead area

    By James Limbach of ConsumerAffairs
    September 16, 2022

    PhotoPT. Elangperdana Tyre Industry (EP Tyre) is recalling 33,107 of the following Zeetex AT 1000 and 126/123R Zeetex AT1000 tire models:

    • AT 1000/LT245/75R17
    • AT1000/285/75R16
    • AT1000/LT275/65 R20
    • AT1000/LT275/70 R18
    • AT1000/LT235/80 R17

    The sidewall may prematurely separate near the bead area of the tire.

    This may cause a tire failure, increasing the risk of a crash.

    What to do

    Owners who purchased the recalled tires will receive a refund.

    Owner notification letters are expected to be mailed in September 2022.

    Owners may contact EP Tyre's customer service at +62 (21) 876-5105.

  20. A 2-year old child died and a 3-year old was permanently disabled in elevator incidents.

    By James Limbach of ConsumerAffairs
    September 15, 2022

    PhotoTheConsumer Product Safety Commission and thyssenkrupp Access Corp., now known as TK Access Solutions Corp., of Grandview, Mo., have settled an administrative lawsuit.

    As a result, TK Access is recalling about 16,800 home or residential elevators under a variety of model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift.

    Children can become trapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

    Three incidents involving these elevators include a 2-year old child who died in 2017 and a 3-year old child who was permanently disabled in2010.

    The elevators, manufactured and sold to dealers for installation in homes between approximately 1996, and 2012, sold for between $15,000 and $25,000 for a two-landing installation.

    What to do

    Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s).

    Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

    Until the inspection and installation of space guards has been completed, homeowners should prevent children living in or visiting their homes from accessing a residential elevator.

    Homeowners may contact TKA at (800) 285-9862 from 9 a.m. to 5 p.m. (ET) Monday through Friday, online at https://homelevator-safety.com or by email at info@homelevator-safety.com.