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Consumer Affairs Recalls - Products, Vehicles, Foods

  1. Tiffin recalls Bus and Phaeton motorhomes

    The second row seat may not lock

    By James Limbach of ConsumerAffairs
    September 25, 2020

    PhotoTiffin Motorhomes is recalling eight model year 2020 Bus and Phaeton motorhomes.

    The steering pinch bolts may not have been properly tightened.

    If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.

    What to do

    Tiffin will notify owners, and dealers will tighten the steering bolts to specification free of charge.

    The manufacturer has not yet provided a schedule for recall notification.

    Owners may contact Tiffin customer service at (256) 356-8661.

  2. Jaguar recalls model year 2010-2011 and 2017 XJs

    The front air bags may deploy improperly

    By James Limbach of ConsumerAffairs
    September 24, 2020

    PhotoJaguar is recalling12 model year 2010-2011 and model year 2017 XJs.

    The Restraint Control Module (RCM) software may cause the front air bags to deploy improperly in a front impact crash, increasing the risk of injury.

    What to do

    Jaguar will notify owners, and dealers will update the RCM software free of charge.

    The recall is expected to begin November 6, 2020.

    Owners may contact Jaguar customer service at (800) 369-1000. Jaguar's number for this recall is H294.

  3. The Protein Shoppe recalls Red- E (Male enhancement tablet )

    The product contains sildenafil, an unapproved drug not declared on the label

    By James Limbach of ConsumerAffairs
    September 24, 2020

    PhotoThe Protein Shoppe is recalling all lots of Red-E (Male Enhancement tablet).

    The product contains sildenafil, an unapproved drug not declared on the label.

    There are no reports of adverse reactions.

    The recalled product, marketed as a male enhancement nutritional supplement, is a scored octagonal tablet with Red embossed on either side of the score line on one side of the tablet contained in small plastic bag with a black label stapled to it, was sold online.

    What to do

    Customers who purchased the recalled product should stop using and return it to place of purchase.

    Consumers with questions may contact The Protein Shoppe at (956) 687-3539, Monday through Friday from 10 AM to 6 PM (CST), by email at theproteinshoppe@yahoo.com, or by regular mail at:

    The Protein Shoppe, LLC

    101 E Exp. 83 Ste. A-1

    Pharr, TX 78557

  4. Goodie Girl Tribeca recalls animal crackers

    The product may contain wheat, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 24, 2020

    PhotoGoodie Girl Tribeca is recalling 389 cases of Goodie Girl Magical Animal Crackers.

    The product may contain wheat, an allergen not declared on the label.

    One consumer with a wheat allergy that was treated for an allergen reaction.

    The following product, sold in retail stores nationwide from April 17, 2020, through May 7, 2020, is being recalled:

    • Seven -oz packages of Goodie Girl GF Magical Animal Crackers, UPC# 8-5598700395-3 Best By Date; Jan. 11, 2021

    What to do

    Consumers seeking a refund or additional information may contact the company at (201) 941-2000 9am 5pm (EST) or by email at info@goodiegirl.com

  5. Ukrop's recalls chicken salad

    The product may contain almonds, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 23, 2020

    PhotoUkrops Homestyle Foods of Richmond, Va., is recalling approximately 1,202 pounds of ready-to-eat (RTE) chicken salad.

    The product may contain almonds, an allergen not declared on the label.

    There have been no confirmed reports of adverse reactions.

    The following item, produced on August 26, 2020, is being recalled:

    • 15-oz. round plastic containers containing Ukrops Chicken Salad with a sell by date of 09/02/20.

    The recalled product, bearing establishment number P-19979 inside the USDA mark of inspection, was shipped to retail locations in North Carolina, Ohio, Virginia and West Virginia.

    What to do

    Customers who purchased the recalled product should not consume it, but discard or return it to the place of purchase.

    Consumers with questions may contact Susan Rowe at (804) 340-3050.

  6. MWE Investments recalls Westinghouse portable generators

    The generators can leak fuel, posing a fire and burn hazard

    By James Limbach of ConsumerAffairs
    September 23, 2020

    PhotoMWE Investments of Columbus, Ohio, is recalling about 7,500 Dual Fuel Portable Generators.

    The generators can leak fuel, posing a fire and burn hazard.

    The firm has received 26 reports of fuel leaking from the fuel valve. No fires, injuries or property damage have been reported.

    This recall involves Westinghouse WGen5300DFv Dual Fuel Portable Generators and Westinghouse iGen4500DF Dual Fuel Inverter Portable Generators with manufacture dates from October 2019 through December 2019. The dual fuel generators can run on gasoline or propane.

    The WGen5300DFv has a bright blue and black metal exterior and has Westinghouse and WGen5300DFv printed in white lettering on the control panel on the side of the generator. The generator has a fold down handle and wheels for portability, measures about 23.3 inches long by 20 inches wide inches by 19.29 inches tall without its wheel kit and weighs about 129 pounds.

    The iGen4500DF has a bright blue plastic cover and has Westinghouse iGen4500DF printed in white lettering on both side panels. It measures about 29.7 inches long by 19.7 wide inches by 22 inches tall and weighs about 105 pounds.

    Affected units will have one of the following serial numbers, which can be found on the units back panel (the x fields are specific to individual units):

    • 04511A1019xxxxxxxxx
    • 04511A1219xxxxxxxxx
    • 5311A1219xxxxxxxxx

    The generators were manufactured in China and Vietnam.

    The WGen500DFv was sold at Sams Club nationwide and online at SamsClub.com.

    The iGen4500DF was sold online at amazon.com, homedepot.com, lowes.com, electricgeneratorsdirect.com, powerequipmentdirect.com, norwall.com, and other online locations.

    The generators were sold from January 2020, through May 2020, for between $450 and $1,050, depending on the model.

    What to do

    Consumers should immediately stop using the recalled generators and contact MWE Investments to arrange for a free repair.

    Consumers may contact MWE Investments toll-free at (855) 944-4796 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email info@wpowereq.com, or online at www.westinghouseoutdoorpower.com and click on Product Safety located at the bottom of the page.

  7. Harmonic Nature recalls hand sanitizer

    The product contains 1-propanol

    By James Limbach of ConsumerAffairs
    September 23, 2020

    PhotoHarmonic Nature is recalling 800 bottles of hand sanitizer.

    The product contains of 1-propanol.

    Risk Statement: Any amount of 1-propanol that may have a reasonable probability of acute toxicity from ingestion which can cause central nervous system depression, which could result in death, permanent impairment, or necessitate medical or surgical intervention.

    There are no reports of adverse events.

    The recalled product is packaged in 250-mL plastic bottles with UPC Code 7500462892210 and was distributed only to and is currently on hold at the U.S. custom broker, Aquiles INC. The firm is arranging for return of all recalled product.

    What to do

    Consumers with questions may contact Harmonic Nature at +(52) 8120 2967 03 Monday -- Friday from 8:00 am to 6:00pm (CT) or by email at miguel_martinez2000@yahoo.com.

  8. Grand Design recalls Solitude recreational trailers

    The liquid propane supply line to the refrigerator compartment may melt

    By James Limbach of ConsumerAffairs
    September 23, 2020

    PhotoGrand Design RV is recalling 8,161 model year 2017-2021 Solitude recreational trailers.

    The liquid propane (LP) supply line that runs through the exterior lower refrigerator compartment may contact the burner tube of the refrigerator, possibly damaging the line, causing an LP gas leak, increasing the risk of a fire,.

    What to do

    Grand Design will notify owners, and dealers will inspect the LP supply line for damage replacing it as necessary. All lines in the vicinity of the burner tube will be wrapped in a thermal foil heat barrier material, then secured away from the burner tube of the refrigerator with additional P-clamps, free of charge.

    The recall is expected to begin September 30, 2020.

    Owners may contact Grand Design customer service at (574) 825-9679. Grand Design's number for this recall is 910021.

  9. Monoprice recalls Ethernet cables

    The cables do not meet UL flammability requirements

    By James Limbach of ConsumerAffairs
    September 22, 2020

    PhotoMonoprice of Brea, Calif., is recalling about 10,800 Monoprice Category 6 Ethernet Bulk CMR Communications Cables.

    The cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.

    No incidents or injuries are reported.

    This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network.

    The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple, and came in various lengths including 250, 500 and 1000 foot spools.

    The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.

    The cables, manufactured in China, were sold online at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018, through February 2020, for between $20 and $130 per box, depending on length and color.

    What to do

    Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.

    Consumers may contact Monoprice toll-free at (844) 500-7656 from 6 a.m. to 3 p.m. (PT) Monday through Friday, by email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on Recall at the bottom of the page for more information.

  10. Ultimate Leather recalls Zone HS1100 helmets

    The helmet may not protect the wearer from impact

    By James Limbach of ConsumerAffairs
    September 22, 2020

    PhotoUltimate Leather Apparel is recalling 6,848 Zone HS1100 helmets, models HS1100-D1, HS1100-D2, HS1100-D3, HS1100-D5, HS1100-FLAT, HS1100-REBEL and HS1100-SHINY, in sizes XS, S, M, L, XL, and 2XL.

    The helmets may not adequately protect the wearer in the event of a head impact during a crash, increasing the risk of injury

    What to do

    Ultimate Leather will notify owners and provide a refund or a replacement helmet free of charge.

    The recall is expected to begin September 28, 2020.

    Owners may contact Ultimate Leather customer service at (833) 262-2315.

  11. Acella Pharmaceuticals recall NP Thyroid Tablets

    Testing has found the product to be sub potent

    By James Limbach of ConsumerAffairs
    September 22, 2020

    PhotoAcella Pharmaceuticals is recalling one lot of 15-mg and one lot of 120-mg NP Thyroid, Thyroid Tablets [levothyroxine (T4) and liothyronine (T3)].

    Testing has found the product to be sub potent. The product may have as low as 87% of the labeled amount of levothyroxine (T4).

    Patients being treated for hypothyroidism (underactive thyroid) who receive sub potent NP Thyroid may experience signs and symptoms which may include, fatigue, increased sensitivity to cold, constipation, dry skin, puffy face, hair loss, slow heart rate, depression, swelling of the thyroid gland and/or unexplained weight gain or difficulty losing weight.

    The firm has received four reports of adverse events to date.

    Specifics regarding the recalled product may be found here.

    What to do

    Patients who are currently taking the recalled medication should not discontinue use without contacting their healthcare provider for further guidance and/or a replacement prescription.

    Consumers with questions may call (888) 280-2044, Monday through Friday from 8:00 am to 5:00 pm (ET) or email Acella Pharmaceuticals at recall@acellapharma.com.

  12. Jayco recalls Entegra Reatta, Entegra ReattaXL and Jayco Embark motorhomes

    The electronic control center circuit board may short circuit

    By James Limbach of ConsumerAffairs
    September 22, 2020

    PhotoJayco is recalling 166 model year 2019-2020 Entegra Reatta & Jayco Embark, and model year 2020 Entegra ReattaXL motorhomes.

    The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged, increasing the risk of a fire.

    What to do

    Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection free of charge.

    The recall is expected to begin October 9, 2020.

    Owners may contact Jayco customer service at (800) 517-9137. Jayco's number for this recall is 9903518.

  13. B&G Foods recalls Back to Nature crackers

    The product may contain milk, an allergen not declared on the label

    By James Limbach of ConsumerAffairs
    September 21, 2020

    PhotoB&G Foods is recalling 1,502 cases of Back to Nature Organic Rosemary & Olive Oil Stoneground Wheat Crackers.

    The product may contain milk, an allergen not declared on the label.

    No allergic reactions have been reported to date.

    The recalled product, which comes in a 6-oz package with UPC 8-19898-01015-8 and a best by" date of April 7, 2021, on the top of the box, was sold in retail stores nationwide.

    What to do

    Customers with a milk allergy who purchased the recalled products may return them to the place of purchase for a full refund.

    Consumers with questions may contact B&G Foods at (855) 346-2225 Monday through Friday from 8:30 a.m. to 6:00 p.m. (ET) or online at https://backtonaturefoods.com/contact-us.

  14. PJ Trailers recalls model year 2020-2021 DE trailers

    The hydraulic cylinder attachment bolts may fail

    By James Limbach of ConsumerAffairs
    September 21, 2020

    PhotoPJ Trailers is recalling 694 model year 2020-2021 DE trailers.

    The attachment bolts of the hydraulic cylinder may fail if the hydraulic system is used to lower the dump box once the dump box is already in the fully lowered position.

    Use of the dump box after the attachment bolts fail may result in a sudden drop of the box as it is being raised, increasing the risk of injury.

    What to do

    PJ Trailers will notify owners, and dealers will replace the hydraulic power unit and the attachment bolts free of charge.

    The recall is expected to begin October 1, 2020.

    Owners may contact PJ Trailers customer service at (866) 752-8781.

  15. RH recalls Industrial Three-Panel Mirrors

    The mirror panels can become loose and detach from the backing

    By James Limbach of ConsumerAffairs
    September 21, 2020

    PhotoRH US of Corte Madera, Calif., is recalling about 270 Industrial Three-Panel Mirrors.

    The mirror panels can become loose, detach from the backing and fall, posing an injury hazard.

    The firm has received six reports of mirror panels detaching or becoming loose. No injuries have been reported.

    This recall involves RHs mirrors from their Industrial Three-Panel Mirror collection sold in two sizes: 24 inches wide by 72 inches high by 1 inch deep (SKU 41100011SILV) and 32 inches wide by 96 inches high by1 inch deep (SKU 41100015SILV).

    The recalled mirrors have three square mirror panels adhered to a wooden black backing, surrounded by an antique-black painted metal frame. The mirror panels have a distressed appearance.

    The SKU is printed on a sticker on the back of the mirror and on the purchase receipt.

    The mirrors, manufactured in India, were sold at RH galleries and outlets nationwide and online at www.rh.com from October 2018, through June 2020, for between $190 and $1,500.

    What to do

    Consumers should immediately stop using the recalled mirrors and contact RH to receive a full refund of the purchase price, or a credit if the consumers purchase price cannot be determined.

    Consumers may contact RH toll-free at (877) 580-1160 from 6 a.m. to 7 p.m. (PT) Monday through Friday and 8 a.m. to 5 p.m. (PT) Saturday and Sunday, by email at recall@rh.com or online at www.rh.com and click on Safety Recalls at the bottom of the page for more information.

  16. Medique recalls 31 different over-the-counter drugs

    The products packaging fails to meet child-resistant requirement

    By James Limbach of ConsumerAffairs
    September 18, 2020

    PhotoMedique of Fort Myers, Fla., is recalling 31 Medique over-the-counter drugs from the Medi-First, Medi-First Plus, Medique, Dover, Otis Clapp and Ecolab product lines.

    The products contain regulated substances which must be in child resistant packaging when being used in the household as required federal law.

    The packaging is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

    No incidents or injuries are reported.

    The recall involves 31 different over-the-counter drugs purchased on or after June 1, 2018, that are unexpired from the following brands: Medi-First, Medi-First Plus, Medique, Dover, Otis Clapp, and Ecolab.

    They include aspirin-containing products, acetaminophen-containing products, ibuprofen-containing products, lidocaine-containing products, diphenhydramine, loperamide, and naproxen products.

    The expiration date for tablets and creams can be found on either the top or side panels of the container carton in the format [YEAR/MO].

    For products in spray bottles, the expiration date in the same format is located on the front of the bottle. The expiration date is found on the bottom for the spray cans.

    A list of the 31 recalled products may be found here.

    The recalled products, manufactured in the U.S., were sold exclusively at Amazon.com from June 2018, through June 2020, for between $2 and $59.

    What to do

    Consumers should immediately store the recalled products in a safe location out of reach of children and contact Medique for information on how to dispose of the product and receive a full refund. All known purchasers are being notified directly.

    Consumers may contact Medique at (800) 680-2474 from 8 a.m. to 7 p.m. (ET) Monday through Friday, or online at www.mediqueproducts.com and click on "Recall Notice" at the bottom of the page for more information.

  17. AJR Trading recalls bio aaa Advance Hand Sanitizer

    The products may contain methanol (wood alcohol)

    By James Limbach of ConsumerAffairs
    September 18, 2020

    PhotoAJR Trading is recalling 2,004 units of bio aaa Advance Hand Sanitizer.

    The products may contain methanol (wood alcohol), which can result in nausea, vomiting, headache, blurred vision, permanent blindness, seizures, coma, permanent damage to the nervous system or death.

    There are no reports of adverse events to date.

    The product, used as a hand sanitizer to reduce bacteria when soap and water is not available, is packaged in 480-mL plastic bottles with UPC 7502272121085.

    The lot being recalled, 20DF8307 with the expiration date April 2022, was sold in Miami beginning in April 2020.

    What to do

    Customers who purchased the recalled product should stop using it immediately and mail it to AJR, 814 Ponce de Leon Blvd, suite 218, Coral Gables, FL. 33134 a for refund.

    Consumers with questions may contact AJR Trading at (305) 302 8416 Monday Friday from 10:00 am to 5:00 pm (CT), or by e-mail at ajrtrading15@gmail.com.

  18. Keystone recalls Dutchmen Yukon recreational trailers

    The bedroom window does not have a proper crank handle

    By James Limbach of ConsumerAffairs
    September 18, 2020

    PhotoKeystone RV Company is recalling 130 model year 2020-2021 Dutchmen Yukon 399ML, 400RL and 410RD recreational trailers.

    The bedroom egress window has a black round knob installed rather than a narrow crank handle.

    Without the narrow crank handle, the emergency exit may be difficult to open, impeding the ability to open the window and resulting in an increased risk of injury in an emergency.

    What to do

    Keystone will notify owners, and dealers will remove the existing black round knob and replace it with a narrow crank handle free of charge.

    The recall is expected to begin October 19, 2020.

    Owners may contact Keystone customer service at (866) 425-4369. Keystone's number for this recall is 20-386.

  19. Residential Elevators recalls elevators

    The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop

    By James Limbach of ConsumerAffairs
    September 18, 2020

    PhotoResidential Elevators of Crawfordville, Fla., is recalling about 5,250 traction elevators.

    The elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to any occupants.

    The firm has confirmed six reports of a failure in the motor gearbox assembly. No injuries have been reported.

    This recall involves traction residential elevators used in consumers homes, with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017.

    Residential Elevators is printed on the light in the operating panel inside the elevator cab.

    The elevators, manufactured in the U.S., were sold at Residential Elevators dealers and home builders nationwide from January 2014, through April 2017, for between $18,000 and $50,000.

    What to do

    Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair.

    All affected elevators must be repaired, including elevators that have been inspected as part of the firms March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall.

    Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumers street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

    Consumers may contact Residential Elevators toll-free at (877) 943-4734 from 8 a.m. to 5 p.m. (ET) Monday through Friday, by email at clientservices@residentialelevators.com, or online at www.residentialelevators.com for more information.

  20. Forest River recalls Coachmen Catalina recreational trailers

    The exterior griddle hose is too long

    By James Limbach of ConsumerAffairs
    September 18, 2020

    PhotoForest River is recalling eight model year 2021 Coachmen Catalina CAT261BHS-8 and CAT263BHSCKLE recreational trailers.

    The exterior griddle was built with a six foot hose, allowing the griddle to be stowed in the vehicle with an open flame.

    Storing the griddle while it has an open flame can increase the risk of a vehicle fire.

    What to do

    None of the vehicles have been retailed yet.

    Forest River dealers will install a three foot hose instead of the six foot one free of charge.

    Owners may contact Forest River customer service at (574) 825-4995. Forest River's number for this recall is 103-1227.



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