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Wheres My Refund, an online tool, tracks the payment

By Mark Huffman Consumer News: You don’t have to call the IRS to check your tax refund status of ConsumerAffairs
March 10, 2025

Millions of Americans have already filed their federal income tax returns and many are eagerly awaiting their refunds. The Internal Revenue Service is reminding these taxpayers there is an easy way to track the status of those payments.

The tool is called Wheres My Refund? It provides an easy, fast, and secure way for taxpayers to confirm receipt of their return and track their refund status without calling the IRS.

For taxpayers who file electronically, refund status updates are typically available within 24 hours of filing. However, those who file paper returns should expect to wait about four weeks before the tool provides an update.

The "Wheres My Refund?" tool is accessible 24 hours a day, seven days week through the IRS website and the IRS2Go mobile app, which also offers additional tax assistance and payment options. The tool can provide refund details for tax years 2024, 2023, and 2022.

What you need to check your refund status

To use "Wheres My Refund?", taxpayers must provide the following information:

  • Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)

  • Filing status (e.g., single, married filing jointly)

  • Exact refund amount as shown on the tax return

  • The IRS updates refund statuses once per day, usually overnight, so taxpayers dont need to check multiple times a day.

Refund delivery and potential delays

Most taxpayers who file electronically and choose direct deposit will receive their refund within 21 days. Those without a bank account can explore options to open one through FDIC-insured banks or credit unions.

However, several factors may cause delays in receiving a refund, including:

  • Errors or missing information on the tax return

  • Corrections to credits, such as the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC)

  • Bank processing times that affect deposit dates

If additional information is needed, the IRS will contact taxpayers by mail. Those who need to inquire about their refund by phone or in person can only do so if:

  • 21 days have passed since e-filing

  • Six weeks have passed since mailing a paper return

  • The "Wheres My Refund?" tool instructs them to contact the IRS

  • Changes in Refund Amounts

In some cases, the IRS may adjust a taxpayers refund amount due to corrections related to tax credits or offsets for past-due taxes and debts. Taxpayers can find more details about reduced refunds at IRS.gov.

The deadline for most taxpayers to file their 2024 tax return, pay any owed taxes, or request an extension is April 15.

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Posted: 2025-03-10 14:25:16

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Consumer News: Education Department delays aggressive student loan collections
Tue, 20 Jan 2026 02:07:06 +0000

Advocates say current rules are outdated and unrealistic

By James R. Hood of ConsumerAffairs
January 20, 2026

  • The U.S. Department of Education will delay plans to seize tax refunds and garnish wages from struggling student loan borrowers

  • Consumer advocates say current collection rules are outdated and risk pushing families and seniors into poverty

  • The pause renews calls for reforms to reflect todays cost of living


The U.S. Department of Education has announcedthat it will delay plans to resume aggressive debt collection against student loan borrowers who have fallen behind on their payments, including seizing tax refunds and garnishing wages.

The move offers temporary relief to millions of borrowers still struggling with rising living costs after years of pandemic-era payment pauses and policy changes.

Todays announcement throws a lifeline to working and middle class families who are buckling under the weight of outdated student loan policies that dont reflect todays high cost of living and affordability crisis, said Abby Shafroth, managing director of advocacy at the National Consumer Law Center.

Advocates warn collection rules are decades out of date

Consumer advocates say the departments existing collection policies were set decades ago and have not kept pace with inflation or housing, food, and health care costs.

Under current rules, the Department of Education protects only the first $217.50 per week in wages from garnishment a threshold set in 2009. According to advocates, the buying power of that amount has fallen by more than 30% since then and now sits well below the federal poverty line.

Similarly, the department protects just $750 per month in Social Security benefits from seizure, a figure established in 1996. Today, that amount is less than 60% of the poverty line, putting older borrowers at particular risk.

Without changes, advocates warn that restarting collections largely paused since 2020 could push working families and retirees into poverty.

Calls grow for broader reforms before collections resume

Shafroth said the delay should be followed by structural changes to how the federal government collects student loan debt.

The Department of Educations current collection policies are outdated and can trap people already struggling to keep up with rising costs deeper in debt and even push them into poverty, she said. Thats the opposite of what our financial aid policies are supposed to do.

Consumer advocates are urging the administration to increase the amount of income protected for basic living expenses, shield anti-poverty benefits such as Social Security and the Earned Income Tax Credit from seizure, and cap collections at the amount borrowers are actually behind on payments.

They are also calling for simpler pathways for borrowers who fall behind to enroll in repayment plans or other options that help them manage their loans successfully.

For now, the departments decision delays the resumption of some of the governments most punitive collection tools but advocates say long-term relief will depend on whether those tools are reformed before they are turned back on.


Read More ...


Consumer News: California orders xAI's Grok to halt alleged deepfake abuse
Tue, 20 Jan 2026 02:07:06 +0000

Deepfake sexual images and child sexual abuse material alleged

By Truman Lewis of ConsumerAffairs
January 20, 2026

  • California Attorney General Rob Bonta has sent xAI a cease and desist letter over alleged creation and distribution of deepfake sexual images

  • The letter targets nonconsensual intimate images and child sexual abuse material tied to xAIs Grok AI model

  • The state is demanding immediate action and a response from xAI within five days


California Attorney General Rob Bonta has ordered Elon Muskfounded artificial intelligence company xAI to immediately stop the creation and distribution of deepfake sexual images, including child sexual abuse material, warning that the practices may violate multiple California criminal and civil laws.

The cease and desist letter follows an investigation announced earlier this week into reports that Grok, xAIs AI image-generation model, has been used to create nonconsensual, sexually explicit images of women and children that are being circulated widely online, including on the social media platform X.

The avalanche of reports detailing this material at times depicting women and children engaged in sexual activity is shocking and, as my office has determined, potentially illegal, Bonta said in a statement.

State alleges widespread nonconsensual image creation

According to the California Department of Justice, Grok users have been taking publicly available images of women and children and using the tool to generate sexually explicit or suggestive images without the subjects consent. Some reports describe the images as undressing individuals or placing them into fabricated sexual scenarios.

Bontas office alleges that xAIs technology is facilitating large-scale harassment, particularly of women and girls, through the mass production of these images.

The letter specifically demands that xAI stop creating, disclosing, or publishing any digitized sexually explicit material depicting individuals who did not consent or who were minors at the time the material was created.

It also orders the company to cease aiding or facilitating the creation or distribution of any image including AI-generated or digitally altered content that depicts or appears to depict a person under 18 engaging in sexual conduct.

Spicy mode cited as contributing factor

In the background section of the letter, the attorney generals office points to Groks image-generation features, including what xAI has publicly referred to as a spicy mode, which allows users to generate explicit content.

State officials say the feature has been promoted as a marketing tool and has contributed to the proliferation of nonconsensual sexual imagery.

Grok-generated images have reportedly been used to target both public figures and private individuals. Most concerning, officials say, are reports that the tool has been used to alter images of children to depict them in sexualized contexts, including photorealistic images of minors engaged in sexual activity.

According to one analysis cited by the state, more than half of the roughly 20,000 images generated by xAI between Christmas and New Years depicted people in minimal clothing, with some images appearing to involve children.

Possible violations of California law

Bontas letter states that the alleged conduct may violate several California laws, including statutes governing child sexual abuse material, nonconsensual intimate imagery, and unfair business practices.

The attorney general is demanding that xAI confirm within five days what steps it is taking to address the issues outlined in the letter.

The creation of this material is illegal, Bonta said. California has zero tolerance for child sexual abuse material.

xAI has not publicly responded to the cease and desist letter as of publication.


Read More ...


Consumer News: Auto Safety Recall Derby – Week of Jan. 19, 2026
Mon, 19 Jan 2026 23:07:08 +0000

Electrical failures in emergency vehicles top the week's recall list

By News Desk of ConsumerAffairs
January 19, 2026

Ambulances in the Spotlight

Electrical failures in emergency vehicles lead a light but serious recall week, with trailers and luxury SUVs also affected.

Each week, new NHTSA recall notices roll in. While this was a smaller batch overall, the safety stakes remain high especially when emergency vehicles are involved.

Grabber Recall of the Week

Braun Ambulances Multiple Models (20212026)
Electrical systems may fail, potentially affecting vehicle operation and onboard emergency equipment a serious safety risk for patients and first responders. ( NHTSA Recall 25V914 )

Other Notable Mentions

  • Weight Matters: Land Rover recalled the 2026 Range Rover Sport due to incorrect weight information on the certification label. (26V005)
  • Rear Guard Detachment Risk: East Trailers recalled Beast and Beast II models after discovering faulty welds that could allow the rear impact guard to detach, increasing crash severity risk. (26V007)

This Weeks Tally

  • Electrical system failures: 1 recall
  • Emergency & commercial vehicles: 2 recalls
  • Labeling / compliance issues: 1 recall
  • Trailer structural defects: 1 recall

Full Recall Roundup

Electrical System Failures

  • Braun Chief XL, Express, Liberty, Super Chief Ambulances (202126): Electrical systems may fail loss of critical vehicle and medical functions (25V914)

Labeling & Weight Compliance

  • Land Rover Range Rover Sport (2026): Incorrect weight information on label FMVSS compliance issue (26V005)

Trailers & Impact Protection

  • East Beast, Beast II Trailers (202426): Incorrect weld may cause rear impact guard to detach FMVSS 223/224 noncompliance (26V007)

Recall Leaderboard (Year-to-Date)

         Ford (6)
    BMW (4)      Volkswagen Group (4)
    Contenders: Volvo (3), Hyundai (2), Bentley (2), Blue Bird (2), Braun (1)
      

New debut: Braun Industries joins the Recall Derby this week with a high-impact safety issue involving emergency vehicles.

Takeaway

Even in a quieter recall week, the consequences can be severe. Electrical failures in ambulances raise serious concerns about reliability when lives are on the line, while trailer weld failures and labeling errors highlight how small defects can have outsized safety impacts.

To check whether your vehicle is affected, visit the NHTSA Recall Look-Up Tool .


Read More ...


Consumer News: Bill would renew Biden caps on credit card late fees
Mon, 19 Jan 2026 20:07:07 +0000

The Biden-era cap was rescinded after big banks and the U.S. Chamber of Commerce objected to it

By James R. Hood of ConsumerAffairs
January 19, 2026

"Affordability" seems to be the byword in Washington political circles at the moment. Both parties are saying there's not enough of it going around, and they're presenting various proposals to patch things up.

In the latest attempt, three Democratic senators have introduced legislation to revive a Biden-era Consumer Financial Protection Bureau rule that would have lowered the cap on credit card late fees to $8.

The Credit Card Fairness Act by Sens. John Fetterman (D-Pa.), Cory Booker (D-N.J.) and Tammy Baldwin (D-Wisc.) would lower the safe harbor dollar amount for late fees to $8, limit future changes to inflation adjustments only and direct future challenges to the D.C. Circuit Court to avoid lawsuits being heard in ultra-right-wing 5th Circuit Court, according toa summary of the bill by the sponsors.

Challenged by banks

The late fee rule was originally implemented under Biden-eraCFPB Director Rohit Chopra but it was challenged by the American Bankers Association, the U.S. Chamber of Commerce and other business interests who claimed the bureau exceeded its statutory authority. The bureau last year reached an agreement with the bankers and the court to vacate the final rule.

"This is a win for consumers and common sense," the U.S. Chamber of Commerce said at the time. "If the CFPBs rule had gone into effect, it would have resulted in more late payments, lower credit scores, higher interest rates and reduced credit access for those who need it most. It would have also penalized the millions of Americans who pay their credit card bills on time and reduced important incentives for consumers to manage their finances."

Consumers currently pay $14 billion per year in credit card late fees, which the senators say pads the profits of the biggest banks. The standard $30 to $41 late fee is up to five times higher than the actual cost for banks of collecting late payments, allowing banks to profit from customers who are struggling to make ends meet. The Consumer Financial Protection Bureau previously enacted a rule that capped these fees at $8, which was stalled in litigation brought by the big banks. This legislation would codify the $8 cap in law.

Big banks profiteering off people by charging $41 for a single late credit card payment is absolutely wrong,said Fetterman. At a time when people are struggling to get by, these late fees are only doing more harm. This legislation will protect hardworking Americans from predatory fees, and Ill work with anyone to get this over the finish line.

Consumer groups' endorsement

The bill is endorsed by several consumer advocacy groups, includingAmericans for Financial Reform, the Consumer Federation of America, Groundwork Collaborative, the National Consumer Law Center (on behalf of its low-income clients), Public Citizen, and Protect Borrowers.

Excessive credit card late fees bulk up profits for big banks while eating into already strained household budgets,said Ericka Taylor, Co-Executive Director of Americans for Financial Reform. This legislation would cap credit card late fees and make life a little more affordable.

Penalty fees shouldnt be profit centers,said Adam Rust, Director of Financial Services for the Consumer Federation of America. Families shouldnt have to choose between paying an exorbitant late fee or meeting their basic needs. The Credit Card Fairness Act sets a reasonable cap on credit card late fees, restoring a standard of fairness and affordability to the cost of consumer credit.

Banks earn billions of dollars in profits from late fees on families struggling with unaffordable credit card debt. This bill will save over $200 a year on average for the more than 45 million people who are charged late fees,said Lauren Saunders, Associate Director and Director of Federal Advocacy at the National Consumer Law Center.


Read More ...


Consumer News: How long your OLED TV will really last — and what buyers should know
Mon, 19 Jan 2026 20:07:07 +0000

The truth about burn-in, lifespan, and whether OLED is still worth it

By Kyle James of ConsumerAffairs
January 19, 2026
  • OLEDs now last longer than most people think Manufacturers claimroughly 815+ years undernormal use; independent testers suggest significantly less under certain conditions.

  • Burn-in isnt gone, just situational It mainly affects TVs showing static content for hours daily at high brightness.

  • Still a smart buy in 2026 Best-in-class picture quality, but mini-LED makes more sense for bright rooms or tighter budgets.


While shopping for a new TV right now is really smart, the choices have never been more confusing. Between QLED, mini-LED, QD-OLED, QNED, and now Micro RGB displays, the TV aisle has turned into an alphabet soup of competing technologies.

Despite that clutter, OLED TVs remain the gold standard for picture quality, but many buyers worry about its longevity as something called picture burn-in.

That worry was recently explored in a deep dive by SlashGear, which examined how long modern OLED TVs actually last.

So how long can you realistically expect an OLED TV to last?

TV makers have long insisted OLED durability is no longer the problem it once was.

  • Samsung estimates OLED panels last between 50,000 and 100,000 hours, which translates to roughly 1020 years of normal viewing.
  • LG has claimed its OLED panels can reach 100,000 hours, or about 30 years of typical home use.
  • Sony says OLED TVs should last about as long as traditional LCD models.
  • TCL pegs OLED lifespan closer to 810 years.

On paper, this all sounds fairly reassuring if youre considering buying an OLED.

But these manufacturer estimates dont tell the whole story. They assume things like normal usage, moderate brightness settings, and proper maintenance. All variables that are fairly subjective and likely to change from viewer to viewer.

Thats where some real-world testing comes in that gives us some interesting insights we can use in our TV buying decisions.

What actual long-term testing reveals

Independent testing paints a more nuanced picture.

The team at RTINGS ran one of the most aggressive longevity tests ever conducted on modern TVs, simulating up to 10 years of home use.

After about 18 months, RTINGS reported that every single OLED TV tested showed some signs of permanent burn-in on the screen.

Interestingly, Samsungs OLED panels performed best after 18 months, while models from Hisense and Vizio showed the most noticeable burn-in.

By the end of the three-year test period, results became even more mixed. LGs G2 OLED reportedly stopped functioning after about 24 months due to dead pixels, while Samsung and Sony OLED models failed earlier due to unrelated component issues like power supply and internet hardware failures.

In other words, burn-in wasnt always the reason an OLED failed, but it did appear across the board under extreme conditions.

Why burn-in still matters but why it matters less than before

Burn-in happens when static images like channel logos or news tickers, remain on the screen long enough to permanently wear down individual pixels.

Older OLEDs were far more vulnerable to this, but modern models include multiple safeguards:

  • Pixel-refresh cycles
  • Screen-shifting technology
  • Automatic brightness limiting
  • Panel-wide resets

Today, burn-in is far more likely to affect heavy users who watch the same channel for hours daily or leave static content on screen for long stretches.

Should you buy OLED in 2026? A buyer checklist

Buy OLED if:

  • Picture quality matters most. If youre looking for true blacks, strong contrast, and a wide viewing angles for movies, sports, or gaming your best bet is OLED.
  • Your viewing is varied. If you tend to rotate your content between streaming, movies, and games, instead of leaving one channel on all day long.
  • You dont max brightness 24/7. If youre not a it needs to be really bright viewer youll dramatically reduce the risk for burn-in making OLED a safe choice.
  • You keep TVs 812 years. If you tend to buy quality products that you usually keep for a long time, a quality OLED (with normal use), should last a long time.

Think twice if:

  • You tend to watch static content for hours daily (news tickers, sports channels, PC desktop use).
  • The TV will run all day in a bright room at peak brightness (bars, waiting rooms).
  • Budget is tight and mini-LED offers plenty of brightness and longevity for significantly less money.

Read More ...


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