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Consumer Daily Reports

Wheres My Refund, an online tool, tracks the payment

By Mark Huffman Consumer News: You don’t have to call the IRS to check your tax refund status of ConsumerAffairs
March 10, 2025

Millions of Americans have already filed their federal income tax returns and many are eagerly awaiting their refunds. The Internal Revenue Service is reminding these taxpayers there is an easy way to track the status of those payments.

The tool is called Wheres My Refund? It provides an easy, fast, and secure way for taxpayers to confirm receipt of their return and track their refund status without calling the IRS.

For taxpayers who file electronically, refund status updates are typically available within 24 hours of filing. However, those who file paper returns should expect to wait about four weeks before the tool provides an update.

The "Wheres My Refund?" tool is accessible 24 hours a day, seven days week through the IRS website and the IRS2Go mobile app, which also offers additional tax assistance and payment options. The tool can provide refund details for tax years 2024, 2023, and 2022.

What you need to check your refund status

To use "Wheres My Refund?", taxpayers must provide the following information:

  • Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)

  • Filing status (e.g., single, married filing jointly)

  • Exact refund amount as shown on the tax return

  • The IRS updates refund statuses once per day, usually overnight, so taxpayers dont need to check multiple times a day.

Refund delivery and potential delays

Most taxpayers who file electronically and choose direct deposit will receive their refund within 21 days. Those without a bank account can explore options to open one through FDIC-insured banks or credit unions.

However, several factors may cause delays in receiving a refund, including:

  • Errors or missing information on the tax return

  • Corrections to credits, such as the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC)

  • Bank processing times that affect deposit dates

If additional information is needed, the IRS will contact taxpayers by mail. Those who need to inquire about their refund by phone or in person can only do so if:

  • 21 days have passed since e-filing

  • Six weeks have passed since mailing a paper return

  • The "Wheres My Refund?" tool instructs them to contact the IRS

  • Changes in Refund Amounts

In some cases, the IRS may adjust a taxpayers refund amount due to corrections related to tax credits or offsets for past-due taxes and debts. Taxpayers can find more details about reduced refunds at IRS.gov.

The deadline for most taxpayers to file their 2024 tax return, pay any owed taxes, or request an extension is April 15.

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Posted: 2025-03-10 14:25:16

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Fri, 14 Nov 2025 23:07:07 +0000

The Consumer Product Safety Commission (CPSC) is warning of a serious fire risk involving the HALO Bolt AC-DC charger

By News Desk of ConsumerAffairs
November 14, 2025

Consumers with chargers made before December 2020 should stop using them and dispose of them properly.

  • Fire and burn hazard from aging lithium-ion batteries

  • Affects HALO Bolt ACDC 58830 units made in or before December 2019

  • Stop use immediately and follow local disposal rules


Consumers are being warned to immediately stop using HALO Bolt ACDC 58830 portable chargers manufactured in or before December 2019. Reports include burn injuries and property damage due to the chargers catching fire. The risk is linked to the age of the product and its lithium-ion battery.

The affected chargers were sold at Best Buy and other retailers, both in stores and online, including QVC.com and Amazon.com. The chargers can be identified by the brand HALO on top and the model BOLT ACDC 58830 on the back label. Only units with a manufacturing year code of 16, 17, 18 or 19 are affected.

The hazard

The U.S. Consumer Product Safety Commission (CPSC) has received reports of these HALO chargers catching fire. One burn injury and several instances of property damage have been reported. The hazard is connected to lithium-ion battery failures, particularly in products manufactured before December 2019.

What to do

Consumers should immediately stop using the HALO Bolt ACDC 58830 portable chargers made in or before December 2019. Dispose of the product in accordance with state and local ordinances for battery-powered devices. Do not attempt to use, repair or charge the affected units.


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Consumer News: Poll finds rising GLP-1 use but persistent cost barriers
Fri, 14 Nov 2025 23:07:07 +0000

The cost is a leading reason people stop taking the meds

By Truman Lewis of ConsumerAffairs
November 14, 2025

One in eight U.S. adults now take GLP-1 drugs, but many struggle to afford them
Cost is a leading reason people stop using the medications
Most Americans doubt Trump administration policies will lower drug prices


About one in eight U.S. adults (12%) say they are currently taking a GLP-1 medication such as Ozempic or Wegovy for weight loss, diabetes, heart disease or another chronic condition, a new KFF Health Tracking Poll shows. Thats a notable increase from 18 months ago, even as many users report difficulty affording the drugs high price tags.

Nearly one in five adults (18%) say they have used a GLP-1 drug at some point. Women are more likely than men to report current use (15% vs. 9%), and uptake is highest among adults ages 50 to 64 (22%). Use drops sharply among those 65 and older (9%), reflecting Medicares continued prohibition on covering GLP-1 drugs when prescribed for weight loss alone.

Use is highest among those managing chronic conditions

GLP-1 medications are especially common among adults who report serious health conditions. More than half of adults diagnosed with diabetes (57%) say they have used the drugs, including 45% who are currently taking them. Use is also widespread among those with heart disease (40% ever; 29% currently) and among people diagnosed as obese or overweight in the past five years (34% ever; 23% currently).

Yet insurance coverage remains uneven. While most users say their insurer paid at least part of the cost, more than a quarter of insured users (27%) say they paid the full cost themselves.

Cost remains a major obstacle

The pollconducted before the Trump administrations latest policy announcements on GLP-1 coveragefinds that more than half of current or former GLP-1 users (56%) say the medications were difficult to afford. Even among those with insurance, 55% report affordability challenges.

Cost is among the most common reasons people stop taking the drugs. Fourteen percent of users say they discontinued treatment because they could not afford it, while 13% cite side effects and just 5% say they stopped because their condition improved.

Other barriers also persist. Roughly one in six GLP-1 users (17%) say they obtained the drugs online, and nearly one in ten (9%) say they got them from a medical spaan indication of the growing gray market around the blockbuster medications.

Among adults who have never taken a GLP-1 drug, interest in weight-loss use remains strong. About one in five (22%) say they would consider taking one, including 7% who say they are very interested. Interest is especially high43%among adults diagnosed as obese or overweight but not currently using such drugs.

Many skeptical that Trump policies will lower drug prices

Public expectations are low for the Trump administrations efforts to lower drug costs, including new Medicaid rebate deals, discounted IVF medications, and a proposed TrumpRx purchasing portal. Nearly two-thirds of adults (62%) say these measures are not too likely or not at all likely to reduce costs for people like them.

Partisan divides are stark: 73% of Republicans and 83% of self-identified MAGA supporters believe the administration will lower drug prices, compared to 33% of independents and just 9% of Democrats.

Medicare enrollees are more optimistic. About half (49%) of adults 65 and older with Medicare say they expect Trumps policies to lower their prescription costsoutpacing adults with employer coverage (34%) or Medicaid (32%).

Many still struggle to pay for prescriptions

Across the broader public, one in four adults (26%) say they or someone in their household had trouble paying for prescription medications in the past year. The burden is heavier among uninsured adults (41%), Hispanic adults (33%), Black adults (32%) and those with household incomes below $40,000 (33%).

The KFF survey was conducted Oct. 27Nov. 2, 2025, among a nationally representative sample of 1,350 U.S. adults, with a margin of error of plus or minus 3 percentage points.


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Consumer News: UK ruling says that Windows and Office licenses can be resold
Fri, 14 Nov 2025 23:07:06 +0000

Microsoft says it will appeal the ruling, which strikes at the heart of its business model

By James R. Hood of ConsumerAffairs
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UK tribunal says Microsoft licenses can be legally resold
Ruling rejects Microsofts copyright claim; company plans to appeal
Decision clears path for resellers 270M damages case to proceed


Microsoft says it will challenge a decision by the UK Competition Appeal Tribunal (CAT) that strikes at the heart of its long-standing restrictions on reselling software licenses. The tribunal ruled that perpetual licenses for products such as Windows and Microsoft Office can legally be resoldrejecting Microsofts argument that such activity infringes its copyright.

The case dates back to 2021, when UK reseller ValueLicensing sued Microsoft over contractual terms that barred customers from reselling previously issued licenses. The reseller argued that these restrictions violated the principles of the European Software Directive and had cost the company millions in lost revenue.

Microsoft initially fought the claim on contractual grounds, but later advanced a copyright infringement theory. Because Office programs include interface elements such as icons and graphics, the company argued they should be treated as original artistic works, making license resale a copyright violation.

Judges dismissed that argument, saying the presence of such graphics does not convert software licenses into copyrighted creative works that restrict resale. Customers holding perpetual licenses are free to resell them, the tribunal saidechoing a decade-old precedent set in the UKs UsedSoft case.

The ruling could make it easier and cheaper for UK consumers and businesses to obtain Windows 11 or Office through the secondary market if it holds up on appeal.

ValueLicensing says decision validates its business

ValueLicensing has always believed it was running a legitimate business underpinned by the principles of the European Software Directive and the UsedSoft judgment at the ECJ, the companys managing director said following the ruling. This judgment confirms these principles, which legitimately allowed ValueLicensing to save its customers money on used Microsoft software.

The company said it now plans to refocus on the core of its lawsuit, which seeks damages for what it alleges were unlawful restrictions that hampered its business.

Case moves to damages phase and more litigation awaits

With the copyright argument dismissed, Microsoft will need a new defense as the lawsuit proceeds. If it ultimately loses, the company could face millions in damages to ValueLicensing.

But the financial risk doesnt end there. Microsoft is also tied up in a separate, similar class-action suit alleging abuse of market dominance and anti-competitive licensing practicesexposure that could reach into the billions.

For a company long accustomed to accusations of restrictive contracts and inflated pricing, the latest rulings add to a familiar pattern of legal headaches. Yet with Microsofts valuation supercharged by the AI boom, the litigation may amount to little more than a costly distraction for the tech giant.


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Consumer News: UK ruling that says Windows and Office licenses can be resold
Fri, 14 Nov 2025 20:07:07 +0000

Microsoft says it will appeal the ruling, which strikes at the heart of its business model

By James R. Hood of ConsumerAffairs
November 14, 2025

UK tribunal says Microsoft licenses can be legally resold
Ruling rejects Microsofts copyright claim; company plans to appeal
Decision clears path for resellers 270M damages case to proceed


Microsoft says it will challenge a decision by the UK Competition Appeal Tribunal (CAT) that strikes at the heart of its long-standing restrictions on reselling software licenses. The tribunal ruled that perpetual licenses for products such as Windows and Microsoft Office can legally be resoldrejecting Microsofts argument that such activity infringes its copyright.

The case dates back to 2021, when UK reseller ValueLicensing sued Microsoft over contractual terms that barred customers from reselling previously issued licenses. The reseller argued that these restrictions violated the principles of the European Software Directive and had cost the company millions in lost revenue.

Microsoft initially fought the claim on contractual grounds, but later advanced a copyright infringement theory. Because Office programs include interface elements such as icons and graphics, the company argued they should be treated as original artistic works, making license resale a copyright violation.

Judges dismissed that argument, saying the presence of such graphics does not convert software licenses into copyrighted creative works that restrict resale. Customers holding perpetual licenses are free to resell them, the tribunal saidechoing a decade-old precedent set in the UKs UsedSoft case.

The ruling could make it easier and cheaper for UK consumers and businesses to obtain Windows 11 or Office through the secondary market if it holds up on appeal.

ValueLicensing says decision validates its business

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Case moves to damages phase and more litigation awaits

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Consumer News: Why fake cameras and unlocked doors aren’t protecting your home
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New ADT insights reveal how common shortcuts leave families more vulnerable than we think

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  • Many common home-security habits like relying on fake cameras or leaving doors unlocked offer comfort, not real protection.

  • New ADT data shows 72% of people who use these shortcuts admit theyre only occasionally effective at preventing theft or break-ins.

  • Experts say upgrading to real, connected security devices with professional monitoring is the best way to keep your home truly safe.

When it comes to protecting our homes, many of us lean on habits that feel smart but dont actually keep us safer.

Maybe youve stuck a fake camera above the garage, rely on a Protected by sign from a hardware store, or assume nothing bad will happen if you leave the front door unlocked just this once.

Outdated methods of home protection

According to new ADT data, these shortcuts may be doing more harm than good.

The numbers are eye-opening: 38% of Americans use decoy security items, and another 38% admit they regularly or occasionally leave their front door unlocked. Even more striking, 72% of people who depend on these habits say theyre only sometimes effective at preventing break-ins or theft.

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Criminals know whats fake

According to Lin, these methods are increasingly less effective as criminals learn the common decoys and safe-ish security habits.

They can often spot a fake camera or notice when a sign doesnt match the equipment on the house which can identify your house as an even bigger target, he said. And with the false sense of security they provide, homeowners can neglect important measures like locking doors and windows, leaving them at risk.

Lin explained that homeowners are ultimately the ones at risk when they opt for these types of safety measures.

The biggest risk with using safe-ish practices is thinking you're protected when you're not, Lin said. It can lead people to let their guard down, delay real action, or ignore signs of vulnerability. Our research found that 72% of people who rely on these kinds of habits admit theyre only occasionally effective, proving its not worth the risk.

Prioritize safety

Homeowners are encouraged to adopt real, trusted security measures to ensure safety in their homes.

To be truly safe, replace decoys with real, connected devices from a trusted security brand, Lin said. Complete with indoor and outdoor security cameras, door and window sensors, security alarms, and motion sensors, a full security system especially one with 24/7 professional monitoring is the best way to keep you and your home safe at all times.

Security systems also allow you to have alerts whether its for motion detection, package delivery, or an open door, so you know whats happening in real time."


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