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Consumer Daily Reports

Scammers are getting cleverer at stealing money via text messages

By Dieter Holger of ConsumerAffairs
April 21, 2025

Key takeaways:

  • Losses from text scams hit a record high in 2024.
  • Victims are losing more money to text scams even though fewerscams are being reported.
  • Popular text scams include delivery scams, fake jobs and unpaid tolls.

Textscams keep stealing money from victims.

People reported around $470 million in losses from text message scams in 2024, which is more than five times the $86 million in losses in 2020,according to data from the Federal Trade Commission.

"Since the vast majority of frauds are never reported, this number likely reflects only a fraction of the actual harm," the FTC said.

Losses from text scams have gone up while reports have declined, suggesting that scammers are getting better at stealing more money from victims.

Consumer News: Text scams have stolen record amounts: Watch out for these 5 scams

The FTC said thesefive text scams accountfor around half of those reported:

Consumer News: Text scams have stolen record amounts: Watch out for these 5 scams

1. Package delivery scams

Scammers can pretend to be the U.S. Postal Service or UPS, saying there was an issue with a delivery and link toa fake website to stealcredit card details.

Victims have reported having to pay a small "redelivery" fee that is a trick to get their credit card information.

Package delivery scams were the most reported scam in 2024, the FTC said.

2. Job scams

Fake job offers via text messages, often from scammers pretending to be recruiters, have been around for a while.

But the FTC said the job scam has seen new life as a "task scam," which is when fraudsters offer a job to complete repetive tasks, such as rating products or apps.

Eventually, scammers ask victims to send money to finish their tasks and withdraw their fake earnings.

3. Fraud alert scams

Fraud alert scams can appear as text messages warning victims about supposed big purchases they didn't make.

Sometimes they are given a number to call or are asked to reply yes or no to verify a big transaction. Then, they are connected to a bogusfraud department.

"The scammers then pressure people into moving money out of their accounts to supposedly keep it safe, but it really goes to the scammers," the FTC said. "And people who move that money do not get any of it back."

4. Toll scams

Scammers are constantly sending texts that appear to be from legitimate toll collection agencies, such as E-ZPass, Florida's SunPass and San Francisco's FasTrak.

Tolls scams send a text that ask victims to click on a website to urgently pay an unpaid balance, but it is a trick to harvest credit card and even Social Security numbers.

Toll scams have gained in popularity in 2025:The first three months of the year have had back-to-back increases in the number of toll scams sent by text messages from fraudsters pretending to be toll collectors such as E-ZPass, ConsumerAffairs previously reported.

5. Wrong numberscams

The wrong number scam isn't as popular but is still tricking victims by pretending to be an innocent mistake, starting with messages like "hello" or "do you want to get coffee?".

But responding can lead to a costly scam after fraudsters try to strike up a fake friendship or romance and then try to rope victims into a bogus investment.

Sign up below for The Daily Consumer, our newsletter on the latest consumer news, including recalls, scams, lawsuits and more.




Posted: 2025-04-21 21:31:08

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More News From This Category

Consumer News: Homebuyers canceled contracts at a record pace in July

Mon, 25 Aug 2025 16:07:07 +0000

High mortgage rates, escalating prices may be contributing factors

By Mark Huffman of ConsumerAffairs
August 25, 2025
  • Roughly 58,000 U.S. home-purchase agreements were canceled in July - 15.3% of all contracts signed that month, the highest July rate since 2017.

  • Cancellations are driven by high costs, economic uncertainty, and greater buyer leverage in a market with more options.

  • Texas and Florida metros saw the highest fallout rates, while New York and Pennsylvania had some of the lowest.


Last week, the National Association of Realtors reported that home sales rose a surprising 2% in July. But another real estate industry report tells a different story. In July, an estimated 58,000 home-purchase agreements fell through, according to a new analysis from real estate brokerage Redfin.

That represents 15.3% of all homes that went under contract last month, up from 14.5% a year earlier and the highest July cancellation rate since Redfin began tracking the data in 2017.

The analysis, based on MLS pending-sales data, underscores how affordability pressures and shifting buyer psychology continue to weigh on the housing market.

Why deals are going south

High mortgage rates, elevated home prices, and general economic uncertainty are leaving many buyers hesitant to commit. With more inventory available compared to past years, buyers also wield greater leverage in negotiationsand some are walking away during inspection periods if better homes surface or if costly repairs are revealed.

Cold feet, high standards, and inspection issues are the most common reasons deals collapse, said Bonnie Phillips, a Redfin Premier agent in Cleveland.

She also said cancellations are especially common among buyers using FHA and VA loans. In one case, Phillips said a first-time buyer pulled out a week before closing, not due to the property itself, but after neighbors convinced her renting would be easier than owning.

Regional hotspots

Texas and Florida led the nation in failed deals. San Antonio posted the highest cancellation rate among large metros, with 22.7% of contracts terminated in July. Fort Lauderdale (21.3%), Jacksonville (19.9%), Atlanta (19.7%), and Tampa (19.5%) rounded out the top five.

The trend is partly tied to robust homebuilding in Texas and Florida, which gives buyers confidence they can find alternatives. In Florida, some buyers are also backing out amid concerns over rising insurance costs, steep homeowners association fees, and worsening natural disaster risks.

By contrast, Nassau County, N.Y., had the lowest cancellation rate at just 5.1%, followed by Montgomery County, Pa. (8.2%), Milwaukee (8.3%), New York City (9.5%), and Seattle (10.2%).

Virginia Beach, Va., recorded the sharpest year-over-year increase, with cancellations jumping from 12.5% to 16.1%, a 3.6 percentage point rise. Newark, N.J., Baltimore, San Antonio, and Houston also saw significant upticks. Virginia Beach and Baltimore have among the nations highest shares of VA loan holders, making their markets more vulnerable to loan-related fallout.


Read More ...


Consumer News: Keurig Dr Pepper to acquire JDE Peet’s, moving deeper into the coffee world

Mon, 25 Aug 2025 13:07:07 +0000

The company may split into two entities, one selling coffee and the other soft drinks

By Mark Huffman of ConsumerAffairs
August 25, 2025
  • Keurig Dr Pepper (KDP) will acquire JDE Peets for 15.7 billion in cash, creating a new global coffee giant.

  • The company will later split into two independent, publicly traded firms: one focused on coffee and one on beverages.

  • Consumers can expect more innovation and brand expansion, with Global Coffee Co. positioned as the worlds #1 pure-play coffee company.


In 2018, soft drink maker Dr Pepper pivoted into the world of coffee when it merged with Keurig, maker of the single-serve coffee maker. Keurig Dr Pepper is now moving deeper into the coffee world by acquiring JDE Peets in an all-cash transaction.

This move sets the stage for KDP to later split into two separate, U.S.-listed public companies:

  • Global Coffee Co., a coffee-focused powerhouse with brands like Keurig, Jacobs, LOR and Peets.

  • Beverage Co., a growth-oriented challenger in the North American refreshment beverage market, anchored by iconic names like Dr Pepper, Canada Dry and 7UP.

Once the acquisition closes and the spin-off is complete, Global Coffee Co. will become the worlds largest pure-play coffee company, boasting approximately $16 billion in annual net sales. The company will operate across more than 100 countries, holding the first or second market position in 40 of them.

With a portfolio spanning every coffee format, from pods to instant to specialty caf brands, company executives say Global Coffee Co. will be positioned to lead innovation in a $400 billion global coffee category. The combined business expects to unlock $400 million in cost synergies over three years and deliver earnings growth starting in year one.

The complementary combination of Keurig and JDE Peets creates a global coffee champion, said Tim Cofer, CEO of KDP. By building two focused companies, we are poised to deliver strong growth and shareholder value.

Meanwhile, Beverage Co. will emerge as a standalone player in the $300 billion North American beverage market, with more than $11 billion in annual net sales. Its portfolio includes Dr Pepper, Canada Dry, 7UP, and fast-growing energy and functional drinks.

What it means for consumers

For coffee lovers, this deal could mean faster rollout of new brewing systems, broader availability of international brands, and more choice across price points and formats. For soft drink fans, the separation gives Dr Pepper and its sister brands renewed focus in competing with Coke and Pepsi.

Industry analysts expect both new companies to invest heavily in innovation, whether its next-generation coffee machines or new ready-to-drink beverages.


Read More ...


Consumer News: Doctors worry that patients are increasingly exposed to medical misinformation

Mon, 25 Aug 2025 13:07:07 +0000

More than half say their patients have expressed erroneous beliefs about health

By Mark Huffman of ConsumerAffairs
August 25, 2025
  • 61% of physicians say patients have been influenced by medical misinformation or disinformation in the past year.

  • Nearly 9 in 10 doctors report misinformation is on the rise, with half citing a significant increase.

  • Rural physicians report higher rates of patients affected than their suburban or urban peers.


How many times have you heard You cant believe everything you see on the internet? Despite that warning, a lot of people apparently accept online medical information as gospel, and doctors are increasingly concerned.

A significant percentage of Americans, especially those in Generation Z, get health information from TikTok. Recent data show that about 56% of Gen Z use TikTok for health and wellness advice, with approximately one-third (34%) citing TikTok as their main source of health information.

For the broader U.S. adult population, surveys indicate that most TikTok users especially those aged 18-29 report encountering health information on the platform, with exposure rates as high as 91% among younger adults for certain health topics

A new survey from The Physicians Foundation reveals that American doctors are increasingly concerned that health misinformation and disinformation are undermining patient trust, straining the physician-patient relationship, and threatening the quality of medical care.

The study defines misinformation as false or inaccurate information shared without intent to deceive, while disinformation refers to false or misleading content deliberately spread to mislead. Physicians say both forms are prevalent in healthcare, where they can shape how patients view treatments, vaccines, and overall medical guidance.

The scope of the problem

More than six in 10 physicians (61%) reported that their patients were influenced by misinformation or disinformation at least a moderate amount in the past year. Rural doctors appear to feel the brunt of the problem: 38% said they encountered a great deal of misinformation among their patients, compared to 21% of suburban and 25% of urban physicians.

Physicians also agree the problem is worsening. Nearly nine in 10 (86%) said health misinformation has increased compared to five years ago, with half describing the rise as significant.

Impact on patient care

Doctors say misinformation doesnt just frustrate conversations, it affects care. More than half (57%) reported that false or misleading health claims have significantly impaired their ability to deliver quality treatment. The study shows how easily patient trust can be undermined, complicating medical decision-making.

Despite these challenges, many physicians believe they are capable of tackling misinformation during visits. About half (50%) expressed high confidence in identifying and correcting it, while 47% felt somewhat confident. Only 10% said they lacked the necessary tools or support to engage with skeptical patients.

While many doctors feel equipped to address falsehoods in clinical settings, they remain doubtful about patients ability to find trustworthy information on their own. Forty percent said they are not at all confident that patients know how to access reliable, evidence-based resources online.

Rural physicians were the most concerned, with 54% expressing no confidence, compared to 37% of suburban doctors and 41% of urban doctors.


Read More ...


Consumer News: Beef-eaters rejoice: new study says the stuff won't kill you

Mon, 25 Aug 2025 04:07:07 +0000

Large cattlemen-funded survey found no link between animal protein and increased mortality

By James R. Hood of ConsumerAffairs
August 25, 2025
  • Large U.S. survey finds no link between animal protein and increased mortality
  • Higher intake tied to modest reduction in cancer-related deaths

  • Researchers say both plant and animal protein support long-term health


Eating animal-sourced protein does not raise the risk of early death and may even lower the odds of dying from cancer, according to a new study published in Applied Physiology, Nutrition, and Metabolism. While that may be surprising, it's worth noting that the study was funded by the National Cattlemens Beef Association,though the organization was not involved in the design, data collection, analysis or publication of the findings, the study's authors said.

The research analyzed dietary data from nearly 16,000 adults aged 19 and older who participated in the National Health and Nutrition Examination Survey (NHANES III). Scientists compared typical animal and plant protein intake with the risk of death from cancer, cardiovascular disease and all causes.

While the cattlemen may not have controlled the study's outcome, it's possible they had their eye on the calendar when they signed on to support it. That's because new dietary guidelines are expected to be issued this year and they're expected to favor plant protein over animal sources.

For the first time, according to a ConsumerReports article, theguidelines advisory committeerecommends that people put plant protein at the top over their menu.Beans, peas, and lentils would move to the top of the list of protein sources, encouraging people to emphasize those, while red meat moves to the bottom as the protein source you should eat least, says Christopher Gardner, PhD, professor of medicine at Stanford Prevention Research Center in Palo Alto, Calif., and one of the committee members, according to the non-profit organization.

The National Cattlemen's Beef Association is a contractor to the USDA's Beef Check-Off program. Proceeds are used to fund "public education" and promotion.(Disclosure: the author of this story was once a consultant to the cattlemen'sassociation.)

No added risk, possible benefit

The results of the study showed no increased mortality risk from eating more animal protein. In fact, participants with higher intakes had a modest but statistically significant reduction in cancer-related mortality.

Theres a lot of confusion around protein how much to eat, what kind and what it means for long-term health. This study adds clarity, said Stuart Phillips, Professor and Chair of Kinesiology at McMaster University in Ontario, who supervised the work.

To strengthen the analysis, researchers used advanced statistical models, including the National Cancer Institute method and multivariate Markov Chain Monte Carlo modeling, to better capture long-term eating patterns and reduce measurement errors.

Plant vs. animal protein

When both plant and animal protein were included in the models, the findings held steady: neither type increased overall mortality risk, though plant protein showed little effect on cancer outcomes, while animal protein appeared to provide a slight protective edge.

Lead researcher Yanni Papanikolaou, MPH, said the results align with decades of clinical evidence. When both observational data like this and clinical research are considered, its clear both animal and plant protein foods promote health and longevity, he said.


Read More ...


Consumer News: FDA warns sunscreen companies over foams and mousses

Mon, 25 Aug 2025 04:07:07 +0000

Agency says whipped products not approved forms of sunscreen

By Truman Lewis of ConsumerAffairs
August 25, 2025
  • Agency says whipped products not approved forms of sunscreen
  • Five brands cited, including popular Supergoop
  • Doctors caution consumers until effectiveness is proven

The Food and Drug Administration has issued warning letters to five companies selling sunscreen foams and mousses, saying the airy products are not among the forms of sunscreen the agency allows on the market.

In a post on X, the agency cautioned consumers to beware of the trendy sunscreens, which have gone viral for their whipped-cream-like texture. While the F.D.A. permits sticks, sprays, gels, powders, oils, butters, and ointments to be marketed as sunscreens, mousses and foams remain off the approved list.

Five companies targeted

The letters went to Supergoop, Vacation Inc., Kalani Sunwear, K & Care Organics, and Fallien Cosmeceuticals. The F.D.A. said the companies were improperly advertising the products as protecting against sunburn or reducing the risk of skin cancer.

A spokesman said the agency has not received data proving sunscreen mousses are safe or effective. Still, dermatologists noted that does not necessarily mean they dont work only that the products have not yet been reviewed against federal standards.

The F.D.A. has a very tight definition of what they allow to be marketed as sunscreens, said Dr. Ahmad Amin, a dermatologist at Northwestern Medicine in a New York Times report.

Some experts say the lightweight formulas might not offer reliable coverage because they are too "airy." Also, some experts say that foams may not adhere to the skin as well as traditional sprays and lotions, though he saw no reason to consider them unsafe.

Until the F.D.A. weighs in, doctors urged caution.

Companies respond

Supergoop said in a statement the letter is focused on product labeling and has nothing to do with its safety, effectiveness, or formula. Kalani Sunwear, based in Sweden, paused U.S. sales of its sun mousse while reviewing the rules. Vacation Inc. said it has full confidence in the integrity of its product.

Fallien Cosmeceuticals and K & Care Organics did not supply comments.


Read More ...


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