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Consumer Daily Reports

Platform defaults to displaying full stay costincluding fees and taxes

By James R. Hood of ConsumerAffairs
April 22, 2025

Key takeaways:

  • Platform defaults to displaying full stay costincluding fees and taxesstarting Monday
  • Change aligns with upcoming U.S. federal regulations banning hidden junk fees
  • Airbnb says the update has already led to lower cleaning fees across thousands of listings

In a long-anticipated move aimed at restoring affordability and trust, Airbnb says it is now displaying the total cost of bookings upfrontincluding fees and taxesfor all users by default. The update, which went into effect Monday, replaces the often-misleading nightly rate pricing model that excluded service, cleaning, and other hidden fees until checkout.

New default view: All-in pricing

The change means that whether you're booking a weekend getaway or a long-term stay, you'll see the full price before clicking Reserve. The total includes taxes and fees (depending on location), making it easier for users to compare listings without the unpleasant surprise of inflated costs at checkout.

Airbnb said the update reflects the companys broader commitment to affordability and transparency, especially as consumers grow increasingly frustrated with unclear pricing in the travel and event industries.

Regulatory pressure on junk fees

Airbnbs pricing update comes just weeks ahead of new federal regulations in the United States. Beginning May 12, the Federal Trade Commissions junk fee rule will require hotels, ticketing platforms, and short-term rental companies to clearly disclose total prices upfront.

The FTCs goal: stop businesses from tacking on last-minute service or convenience fees after consumers have already decided to purchase. While the regulation doesnt cap prices, it does mandate that full costs be prominently displayeda shift Airbnb has now preemptively embraced.

Early results showfee reductions

Airbnb began testing this feature in Europe, Australia, and parts of Canada in 2019, with U.S. and Canadian users gaining optional access in 2022. Since then, the company says more than 17 million guests have used the total price display option.

The impact has gone beyond consumer satisfaction. According to Airbnb, the pricing transparency tool has pressured hosts to lower or eliminate excessive fees. In 2023 alone, nearly 300,000 listings either reduced or completely removed cleaning fees, with 40% of active listings eliminating them entirely.

A more competitive landscape

As travelers increasingly seek budget-friendly options, price transparency has become a competitive advantage. Airbnbs shift not only improves the booking experience but may also pressure hotels and rival platforms to follow suit ahead of the federal deadline.

Whether planning summer travel or comparing stays for a work trip, users can now breathe a little easierknowing the price they see is the price theyll pay.

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Posted: 2025-04-22 16:00:20

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Consumer News: Viva Raw recalls dog and cat food over Salmonella, Listeria risk

Tue, 26 Aug 2025 16:07:07 +0000

Two lots of frozen dog and cat food being recalled

By News Desk of ConsumerAffairs
August 26, 2025

Viva Raw LLC of Charlotte, N.C., is recalling two lots of frozen dog and cat foods after testing detected contamination with Salmonella and Listeria monocytogenes.

The recall covers products from Lot 21495 and Lot 21975, which were distributed nationwide between July 2 and August 21, 2025, through direct-to-consumer sales and select retailers in New York, Illinois, South Carolina, Florida, Kansas, California, and Arizona.

Products affected

  • Lot 21495: Viva Ground Beef for Dogs; Viva Beef & Turkey for Puppies

  • Lot 21975: Viva Ground Chicken for Dogs; Viva Chunked Chicken for Dogs; Viva Chicken for Cats; Viva Pure Chicken

The products were sold as frozen 1-pound bricks in clear vacuum packaging with the lot number printed on top.

Health risks for people and pets

Salmonella and Listeria can sicken both pets and humans. People handling contaminated pet food are at risk if they do not thoroughly wash their hands or clean surfaces after contact.

In people, symptoms may include nausea, vomiting, diarrhea, abdominal cramping, and fever. In rare cases, infections can become more serious, leading to arterial infections, arthritis, or miscarriage in pregnant women.

Pets infected with Salmonella or Listeria may show signs such as lethargy, diarrhea, vomiting, fever, or abdominal pain. Even pets that appear healthy can shed the bacteria and infect other animals or humans.

No illnesses reported so far

The potential contamination was identified through routine testing by the North Carolina Department of Agriculture. To date, no illnesses in people, dogs, or cats have been reported in connection with the recalled products.

What consumers should do

Consumers who purchased these lots should:

  • Stop feeding the recalled food to pets.

  • Contact Viva Raw at info@vivarawpets.com or (919) 371-8882 for a refund.

  • Dispose of recalled food safely, where children, pets, and wildlife cannot access it.

  • Clean and sanitize all pet bowls, cups, utensils, and storage containers that may have come into contact with the food.

  • Wash hands thoroughly after handling recalled products or anything they touched.

Viva Raw said only Lots 21495 and 21975 are affected by the recall.


Read More ...


Consumer News: Attorneys General warn tech giants not to harm kids with AI

Tue, 26 Aug 2025 16:07:07 +0000

A letter to tech CEOs was signed by 44 state officials

By Mark Huffman of ConsumerAffairs
August 26, 2025
  • 44 state attorneys general warn major tech companies they will be held accountable if AI harms children.

  • The letter cites Metas AI assistants that engaged in sexualized roleplay with minors as an alarming example.

  • Officials say companies must err on the side of child safety or face legal consequences.


A coalition of 44 state attorneys general has issued a stern warning to major technology companies, pledging to use their full authority to hold them accountable if artificial intelligence products endanger children.

In a strongly worded letter addressed to CEOs of leading AI and social media firms, the state officials expressed concern over recent revelations that Meta Platforms AI assistants were approved to flirt and roleplay romantically with children as young as eight. Internal documents revealed the company allowed bots to engage in behavior that the officials argue would be criminal if committed by a human.

We are uniformly revolted by this apparent disregard for childrens emotional well-being, the letter stated, adding that such conduct appears to be prohibited by our respective criminal laws.

A pattern of risk?

The officials stressed that Meta is not alone. They pointed to lawsuits alleging Googles AI chatbot contributed to a teenagers suicide, and another case where a Character.ai bot encouraged a child to kill his parents. These incidents, they warned, highlight a broader failure by tech companies to implement basic safeguards.

Interactive technology has a particularly intense impact on developing brains, the letter noted. As the entities benefitting from childrens engagement with your products, you have a legal obligation to them as consumers.

Drawing a direct parallel to the rise of social media, the attorneys general argued that history cannot be allowed to repeat itself. They accused tech companies of prioritizing growth over safety, leaving broken lives and broken families in their wake. This time, they vowed, regulators will act more quickly.

Social media platforms caused significant harm to children, in part because government watchdogs did not do their job fast enough. Lesson learned, the letter reads.

The letter was a bipartisan effort, signed by attorneys general from across the political spectrum, including Illinois Attorney General Kwame Raoul, North Carolinas Jeff Jackson, South Carolinas Alan Wilson, Tennessees Jonathan Skrmetti, Alaskas Treg R. Taylor, and American Samoas Gwen Tauiliili-Langkilde, among others.


Read More ...


Consumer News: Volvo launches insurance agency in U.S.

Tue, 26 Aug 2025 16:07:07 +0000

The service is rolling out in 18 states with more expected to be added over time

By Truman Lewis of ConsumerAffairs
August 26, 2025

  • New venture: Volvo Car Insurance Services debuts as an independent insurance agency in 18 U.S. states, with plans for expansion.

  • Seamless experience: The service integrates into the Volvo Cars app, offering digital quotes, repair access, and tailored coverage.

  • Industry partnerships: Policies are underwritten by major carriers including Nationwide, Progressive, The Hartford, and Travelers.


Volvo Car Financial Services has launched Volvo Car Insurance Services, an independent insurance agency aimed at providing a more streamlined ownership experience for its U.S. customers.

The initial rollout covers 18 states, including Arizona, Illinois, Ohio, Pennsylvania, Tennessee, and Utah, with plans to expand further. The company says the new offering is designed to deliver a seamless experience, featuring personalized coverage, simplified digital quoting, and nationwide access to repairs.

Integrated into Volvos digital ecosystem

The service is fully integrated into Volvos digital ecosystem, including the Volvo Cars app. In collaboration with leading insurers Nationwide, Progressive, The Hartford, and Travelers Volvo Car Insurance Services connects customers to a wide range of policies covering autos, homes, umbrellas, and specialty products.

By launching Volvo Car Insurance Services, we are extending Volvo Cars commitment to safety and simplicity well beyond the vehicle, said Tony Nicolosi, president and CEO of Volvo Car Financial Services. This expanded offering combines a seamless digital experience with flexible, personalized coverage options, supported by licensed insurance agents who provide expert, transparent guidance.

Licensed agents will provide tailored guidance on policies designed specifically for Volvo vehicles. Some policies may include access to Volvo Genuine Parts for repairs, ensuring work meets the companys safety and performance standards. However, Volvo noted that OEM parts availability depends on carrier selection and may vary by state.

Competitive landscape

The move follows a similar step by American Honda Motor Co., which launched Honda Insurance Solutions in July to provide coverage for Honda and Acura customers. Like Volvos service, Hondas insurance platform emphasizes convenience, competitive pricing, and optional OEM parts coverage to preserve vehicle value.


Read More ...


Consumer News: Mediterranean diet may reduce Alzheimer’s risk, study finds

Tue, 26 Aug 2025 16:07:07 +0000

The vegetable-rich diet countered genetic risks in a study

By Truman Lewis of ConsumerAffairs
August 26, 2025

  • Genes and diet interact: People with two copies of the APOE4 gene, the strongest genetic driver of Alzheimers, show unique biological changes tied to dementia risk.

  • Metabolic fingerprints identified: Researchers found 57 metabolites in the blood linked to Alzheimers risk in ways that vary by genetics.

  • Mediterranean diet protective: A diet rich in vegetables, fish, nuts, and olive oil countered risk in people at highest genetic vulnerability.

A major new study suggests that what we eat could help offset even the strongest genetic risk for Alzheimers disease.

Published in Nature Medicine, the research shows that people who inherit two copies of the APOE4 gene long recognized as a powerful driver of Alzheimers have distinct metabolic signatures that raise their risk. But following a Mediterranean diet appears to protect them by shifting the bodys balance of fats and other compounds that influence dementia development.

Tracking diet, genes, and brain health

The findings come from more than 5,700 participants in two large, decades-long health studies: the Nurses Health Study and the Health Professionals Follow-Up Study. Scientists analyzed genetic data, blood samples, and dietary records to map how biological pathways interact with dementia risk.

They identified 57 metabolites small molecules formed as the body processes food and energy that were linked to Alzheimers in ways that varied by genetic background. For example, certain fats known as cholesteryl esters and sphingomyelins were strongly tied to higher risk in people with two APOE4 copies, while other compounds such as glycerides seemed protective in that same group.

Diets role in protecting the brain

Researchers highlighted the Mediterranean diet as especially effective in countering these risks. Rich in fruits, vegetables, fish, nuts, and olive oil, the diet reduced harmful metabolites and boosted protective ones. Nearly 40% of its benefit for high-risk individuals could be traced to these metabolic effects, the authors wrote.

Targeted dietary strategies may help offset even the strongest genetic risks for Alzheimers disease, the study concluded.

Broader health benefits

Health experts note that the Mediterranean diet has been linked to improved longevity and reduced risk of heart disease, stroke, diabetes, and certain cancers. Its emphasis on fiber, slow-digesting carbohydrates, and healthy fats such as olive oil and fatty fish also supports overall metabolic health.


Read More ...


Consumer News: Worried about inflation? These tips may help you stay ahead

Tue, 26 Aug 2025 16:07:06 +0000

Economists say the impact of tariffs may soon show up in consumer prices

By Mark Huffman of ConsumerAffairs
August 26, 2025
  • Regularly review monthly spending to identify areas to cut back, such as unused subscriptions and discretionary purchases, helping offset rising costs from inflation and tariffs.

  • Opt for generic brands, utilize sales and cashback apps, consider bulk buying essentials, and prioritize domestic products over tariff-heavy imports to save money.

  • Keep savings in competitive interest accounts, diversify investments, and maintain an emergency fund to better withstand ongoing price increases and economic uncertainty.


Consumers are increasingly worried about the rising cost of living, reflected in the consumer sentiment surveys taken over the summer. A major sentiment tracker from the University of Michigan recorded a three-point drop in its index from July to August.

While the July Consumer Price Index showed inflation remained stable, prices have risen a lot over the last four years and some economists say the effects of tariffs are just now being reflected in price tags.

ConsumerAffairs turned to several personal finance experts for advice on keeping spending in check and here is the consensus:

  • Track spending: Review monthly expenses to spot areas where costs can be trimmedsuch as unused subscriptions, dining out, and unnecessary memberships.

  • Prioritize needs vs. wants: Focus on essentials and cut back on discretionary purchases, especially as inflation makes nonessentials more expensive.

  • Shop smart: Switch to generic brands, shop sales, and use price comparison and cashback apps for groceries and essentials.

  • Stock up early: Consider bulk-buying non-perishables and household items before prices rise; joining warehouse clubs can reduce per-unit costs on frequently purchased goods.

  • Avoid tariff-heavy products: Minimize spending on categories most affected by tariffs, like imported electronics, toys, and some apparel; seek domestic alternatives if possible.

  • Lock in rates: Negotiate longer leases on rentals or refinance loans to benefit from lower interest rates, safeguarding against future increases.

  • Pay down high-interest debt: Focus on reducing credit card and variable-rate loan balances, as rate hikes quickly make these debts more costly.

Investment and financial well-being

Beyond smart shopping, financial advisors say it is important to keep you money working. If its in the bank, shop around for a competitive interest rates.

  • Earn interest: Keep savings in accounts or certificates that yield dividends or interest to help money keep pace with inflation.

  • Diversify investments: Maintain a balanced investment portfolio (stocks, bonds, index funds) and consider inflation-protected options like I Bonds.

  • Build an emergency fund: Safeguard finances against unexpected costs by saving three to six months' worth of living expenses in a dedicated fund.

Experts say that implementing some of these strategies can help consumers cope with inflation and tariffs, keeping more money in their pockets while maintaining financial security.


Read More ...


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