But AI is making the threat even more dangerous

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Identity crimes reported to the ITRC dropped by 31 percentage points, but more people reported multiple types of identity issues.
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Account takeovers targeting tech and payment apps surged, with dramatic spikes in impersonation and document theft.
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AI is accelerating identity-related crime trends, prompting calls for increased awareness and prevention strategies.
When it comes to identity theft, theres good news and bad news. A new report by the Identity Theft Resource Center found that overall reports of identity crimes have dropped significantly. However, the complexity and scope of identity-related threats are increasing, driven in part by emerging technologies like artificial intelligence.
The ITRCs 2025 Trends in Identity Report, supported by the Alliance for Identity Resilience, analyzes identity theft, fraud, and scam-related activity reported from April 1, 2024, to March 31, 2025. The report paints a nuanced picture: a 31-percentage-point decrease in reported identity crimes compared to the previous year, but a rise in individuals facing multiple identity-related concerns, increasing from 15% to 24%.
How the crimes are changing
Of the individuals contacting the ITRC, 52% experienced misuse of personal information, while 35% reported a compromise of their data. The majority of reported misuse involved account takeovers (53%) and creation of fraudulent new accounts (36%).
Cybercriminals are increasingly attempting and succeeding in opening new financial accounts with stolen credentials. The data show that 85% of attempted misuses targeted financial services, especially credit cards (56%) and checking accounts (14%).
Some of the most startling increases in account takeover incidents involved:
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A 754-percentage-point increase in takeovers of tech accounts
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A 47-percentage-point rise in takeovers using person-to-person payment apps
Additionally, reports of fraudulent property leases and rentals spiked by 102 percentage points, and federal student loan fraud climbed by 111 percentage points.
Document theft
While scam-based PII sharing dropped by 41 percentage points, physical document theft soared. Reports of stolen documents with personal information surged 71 percentage points, with dramatic increases in stolen birth certificates (+612%), Social Security cards, drivers licenses, and mobile devices.
Scammers also continued to evolve their tactics. Impersonation became the most common scam type reported to the ITRC, growing 148 percentage points year-over-year. In these schemes, scammers most frequently impersonate:
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Businesses (51%)
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Financial institutions (21%)
Emerging scam types included:
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Toll road (3% of scam reports)
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A sharp decline in Google Voice (-84 percentage points)
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Job , though decreasing, still made up 10% of scam reports
ITRC CEO Eva Velasquez said that the reports findings reflect an evolving threat landscape, shaped by new technology and increasingly resourceful criminals.
We are only at the very beginning of what artificial intelligence can do to facilitate identity and cyber crimes, Velasquez said. The power of AI in the hands of professional criminals is accelerating a shift weve long warned about.
Posted: 2025-06-30 13:29:03