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Consumer Resources

Product Reviews: Tim Cook reportedly threatened to pull Uber from App Store

Uber CEO Travis Kalanick got called on a bit of app trickery during a 2015 meeting with Apple CEO Tim Cook, The New York Times reports. It should come as no surprise to anyone that Apple takes the privacy of its iPhone users very seriously.

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Automotive News: Fernando Alonso says he is ‘less than a rookie’ when it comes to Indy 500

It isn’t often that a two-time world driving champion describes himself as “less than a rookie,” but that was the case Sunday as Fernando Alonso stepped into unknown territory. The Spaniard was in the center of activity at Barber Motorsports Park as he visited for the Honda Indy Grand Prix of Alabama. It was a…

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Product Reviews: The Moto G5 is a rock-bottom bargain for your everyday essentials video

With its decent set of specs and dirt-cheap price, the Moto G5 is well worth a look if you can't stomach the cost of Samsung's latest flagship. 1:21 / April 21, 2017

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Product Reviews: Why science is searching Earth for the ingredients of alien life

We've grown plants in simulated Martian soil. Now scientists are looking for the ingredients that might make it happen on the real thing. Scientists are looking more closely at the building blocks of life as we know it to try to identify which ingredients might also be the foundation for alien life beyond Earth.

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Product Reviews: Trump tweet-threatens imminent end of Obamacare

Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives. The art of the tweeted deal? Being president involves a little arm-twisting. On Sunday morning, Republican Sen. Mark Sanford told CNN that he'd been threatened by President Donald Trump if he voted against the American Health Care Act.

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Consumer News: It's the moving season -- time to be careful

We have some tips to help you make the process as painless as possible

By James Limbach of ConsumerAffairs
April 23, 2017

PhotoIt's springtime and there are so many fun things that go with it: allergies, housecleaning, and perhaps most traumatic of all -- relocating.

Americans are a mobile people. According to the Transportation Department (DOT), some 35 million of us move every year for a variety of reasons including career opportunities or something as simple as a change of scenery.

That provides a vast pool from whichless than scrupulous moving companies can pick their scam targets. But if you follow some common-sense guidelines, you don't have to be one of them.

What can go wrong?

Linda of Etowah, Tennesse, says in a ConsumerAffairs review that she found out that the company she hired to move her was a broker after one of their movers came to the house and said he would move her for less than the company she contracted.

She adds that the original quote increased by one-third, that part of her furnishings arrived six days late -- the rest a month later. In addition, she says there was "a lot of damage, broken one-of-a-kind pieces."

This, obviously, is a situation you'd prefer to avoid.

What to do

DOT's Federal Motor Carrier Safety Administration (FMCSA) recommends that before doing, you check its Ready to Move pamphlet for step-by-step guidance on preparing for the big day

Knowing the bad things that can happen can help youprepare and avoid disasters.Here are some of the so-called red flags:

  • The mover gives an estimate over the telephone or online -- siteunseen.
  • The moving company demands cash or a large deposit before the move.
  • The mover asks you to sign blank or incomplete documents.
  • The mover does not provide a written estimate.
  • The companys website has no local address and no information about their registration or insurance.
  • The mover claims all goods are covered by their insurance.
  • When you call the mover, the telephone is answered with a generic Movers or Moving company, rather than the companys name.
  • Offices and warehouse are in poor condition or nonexistent.
  • The mover says charges will be determined after loading.
  • A rental truck arrives rather than a company-owned or marked fleet truckon moving day.
  • The mover claims, Youve got more stuff than estimated!

You also should make sure the mover you contract is registered with the FMSCA. This link will help you do that.

The FMCSA's "Your Rights and Responsibilities When You Move" pamphlet, which your mover is required by law to provide, should answer most of your questions. Also check the ConsumerAffairs Moving Buyers Guide for reviews of individual companies.

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