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Consumer Daily Reports

Some simple guides to help you navigate the rocky shores of consumerism

By James R. Hood of ConsumerAffairs
March 5, 2025

All those floats, giant balloons and crowds of revelers in the streets? That was Mardi Gras. But it's also been Consumer Protection Week, when the usual custom is to list the top consumer complaints from the previous year.

But we thought we'd do something different. Complaints are pretty easy to find and not always that useful so we went looking for actual, down-to-earth advice that you can use everyday to make safer, saner decisions.

Our picks cover a wide range, from repairable laptops to low-interest credit cards. And, without further explanation, here they are:

  • Finding the best credit cardThe Consumer Financial Protection Bureau has been pretty seriously defanged by the Trump Administration but one of itsmost admirable accomplishments is a guide to the best credit cards for consumers in a variety of situations. Lowest interest rates, lowest fees, balance transfers, rewards -- choose from whatever rings your bells and this handy guide will help you find it. It's free and contains no advertising.
  • Protections for air travelersCongress passed new legislation last year that provides for instant refunds when flights are canceled or "significantly" delayed, 24-hour customer service and new protections for consumers who use wheelchairs or scooters. Details are on the U.S. PIRG site.
  • Where to retire?It's no secret that some states are more expensive than others. AARP hasdata for all 50 statescomparing the cost of living to the average Social Security benefit. It can help you make a financiall wise choice.
  • Quickly freeze your credit reportFederal law guarantees that all credit bureaus must allow you to freeze your report for free. You dont have to spend a penny to protect yourself from potential identity theft. This helpful guidefrom PIRG walks you through it.
  • Short of cash?You might be tempted to take out a payday loan. They're quick and easy to get but not so quick and easy to repay. The Consumer Federation of America has acomplete guideto help you through the process.
  • Find a repairable laptopSome laptops and smartphones can't be repaired when something breaks, sticking the owner with a huge replacement cost. But it doesn't have to be that way. Some manufacturers -- particularly Asus -- are making laptops that a knowledgeable consumer can work on. U.S. PIRG has a handy guidethat can save you thousands.
  • Medicare coverageBeginning this year, Part D plans must cap out-of-pocket drug plans at $2,000 per year. There are other important changes as well so it's important to review your options if you're a Medicare client.AARP's guideis a good starting point.
  • Lower your medical billsThe average consumer pays $1,425 each year in out-of-pocket medical costs but advance planning and appealing insurance denials are a few of the steps that can reduce unexpected costs. This guide from U.S. PIRG can help.
  • Store important documents safely and securelySafes, locked file drawersand hard drives are yesterday's security.To keep your important documents safe in today's world, you need to store them in the cloud, but it's important to do so securely. U.S. PIRG walks you through it in this handy guide.

A lot of U.S. PIRG in this list? It's true, we find they provide more actionable information than many other consumer organizations. Many groups seem to spend most of their time planning and promoting their next conference while others are primarily interesting in lobbying for their favorite causes.

That's all fine, of course, but consumers need a little help with life's simple chores sometimesand PIRG has the knack for presenting a lot of useful information in simple, easy-to-use formats.

Sign up below for The Daily Consumer, our newsletter on the latest consumer news, including recalls, scams, lawsuits and more.




Posted: 2025-03-05 23:07:22

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Consumer News: The eBay buying tricks sellers hope you never figure out
Wed, 07 Jan 2026 23:07:07 +0000

Simple moves that can knock 2050% off eBay prices

By Kyle James of ConsumerAffairs
January 7, 2026
  • Think like a marketplace, not a store: On eBay, bad listings, low visibility, and motivated sellers often mean 2050% lower prices.

  • Let sellers come to you: Use Sold Items to guide offers and rely on watchlists to trigger private discounts instead of bidding early.

  • Buy imperfect on purpose: Open box, refurbished, or cosmetic-flaw items are where the biggest, quietest savings live.


eBay isnt a store, its an ecosystem. Prices arent fixed, sellers behave differently than big retailers, and the rules change depending on timing, listing format, and even how you interact with the seller.

But if you learn to shop it strategically, eBay can usually beat retail prices by 2050% on everything from tech and tools to clothing and collectibles.

Heres how to actually squeeze the most value out of eBay, includingoutside-the-box tips most shoppers never consider.

First, understand what drives prices on eBay

Before you try to save money on eBay, you need to know why their pricesare all over the board in the first place.

These three big forces control most eBay deals:

1. Seller motivation

Its important to understand that some sellers are just trying to clear space in their closet and are perfectly okay with low garage sale prices. These folks often happily accept lowball offers.

Others are full-time resellers who care more about how much cash they have coming in, than how much profit they make. This puts them in aperpetualready to strike a deal posture.

Both types of sellers fall into the motivated seller category which is where the real deals live on eBay.

2. Visibility and competition

The truth of the matter is that eBay listings with poor titles, bad photos, or odd timing (Christmas ornaments in July) attract way fewer buyers.

Most buyers dont want to buy something when you cant tell the real condition by the photos or the item has a cryptic description which makes what you get in the mail a bit of a mystery box.

But smart eBay users use this to their advantage as less eyeballs on an item always means a potentially lower final price.

3. Risk perception

Anything that feels slightly risky to the average shopper, think open box, missing packaging, cosmetic flaws, or refurbished, often gets overlooked by eBay shoppers.

But these items get discounted hard, even when the product is fully functionally, making them great products to seek out.

Hunt for bad listings instead of good deals

This is one of the most powerful eBay tricks, and almost nobody does it intentionally.

Most shoppers search for perfect listings that include the following:

  • Clean titles
  • Bright photo
  • Detailed descriptions

Those listings also attract the most buyers which of course pushes prices up.

So instead, you should intentionally look for the bad listings.

Heres how to make it happen:

  • Search using misspellings and awkward phrasing. Example: nik air max, sony hedphones, and north face jaket. Check out the site TypoHound that actually finds these eBay listing for you. You just type in the product youre looking for and theyll find you the badlistings.
  • Filter by auction-only listings with no reserve - These are often created by casual sellers who dont optimize their posts. You can often find an ignored listing this way and win the auction with a minimum bid of a buck or less.
  • Look for dark, messy, or single-photo listings - Many great items are hidden behind lazy photography. Remember you can always shoot the seller a question and get more clarity on the condition of the item without needing high-quality photos.

These types of listings tend to show up frequently ineBay search results, and experienced resellers often skip them because they take more effort to evaluate. That's when you pounce.

So, if youre willing to spend a little time and zoom in, read carefully, and ask a quick question, you can snag items at prices that would never survive a competitive listing.

This works especially well for the following shopping categories:

  • Clothing and shoes
  • Older electronics
  • Tools
  • Hobby gear

Use Make an Offer strategically not emotionally

Most people treat the Make Offer button like a gamble or an insult. They either send a lowball offer out of frustration or ignore it all together.

The smart move is to treat an offer to a selleras a data-driven negotiation where you can greatly increase your chances to score a deal.

Heres the playbook you should try:

  1. Filter your search results by Sold Items and Completed Items before you make an offer By doing this, you get to see what the item actually sells for, not the number the seller hopes they can get.
  2. Offer 1025% below the lowest recent sold price - This number will feel reasonable to sellers and typically avoids any auto-declines.
  3. Add a short, neutral note - Something like: Ready to pay today. Just trying to stay close to the recent sold prices.

Why this works:

  • Many sellers initially price their items high, expecting a negotiation to be part of the deal.
  • Sellers will often send a counteroffer that lands right in deal territory.
  • If the counteroffer is minimal, come back with another offer asking for a 10-15% discount off the counter.

Remember, youre not asking for a favor as many sellers really want to move inventory. The bottom line is if the seller allows you to make an offer, they're expecting you to make an offer.

Watch. Wait. Let the seller come to you

The one thing you want to avoid when shopping on eBay is clicking around and making a bunch of impulse buys simply because the item seems like a decent deal.

Shopping this way is a recipe to overpay on stuff where the buyer will often take significantly lessif you just play the game.

The game? Watch items aggressively at first but do NOT place a bid or send an offer.

When you add an item to your watchlist, a few cool things potentially happen:

  • Sellers will often send you a private discount offer.
  • Sellers will quietly start to drop their prices when products dont move.
  • Other watchers disappear and lose interest, making the seller more likely to accept your eventual low offer.

When it comes to sellers sending you a private discount, many use eBays automated tools which sends out offers only to watchers.

These discounts never appear publicly and can range from 5% to 30% off. Ive even received 50% off offers on Christmas decorations that I had on my watchlist in January.

Even better is that some sellers will lower prices after a listing sits for a while just to trigger renewed interest.

So, the takeaway here is that when you bid early, you lose all of your leverage.

Watch. Wait. And let the seller come to you. Trust me, they eventually will.

Buy returned, open box, and unloved items on purpose

One of eBays biggest advantages over traditional retailers is how it significantly discounts anything that isnt brand new in perfect packaging.

Ive gotten some of my best deals on eBay by being okay with items that arent pristine.

With that said, heres what to target:

Search for open box items - These are often customer returns that were barely used. Packaging damage alone can knock 2040% off.

Look for manufacturer refurbished - These frequently come inspected, tested, and with good warranties. But they scare off casual shoppers whod rather not deal with a potential issue.

Seek out listings with cosmetic flaws - Scratches, dents, missing manuals, or replacement packaging rarely affects performance but will crush the resale price that sellers can realistically ask for.

Pro tip: Be sure to search using phrases like open box, no original packaging, and minor cosmetic wear. Then compare those prices to retail. The gap is often shocking.


Read More ...


Consumer News: Turning back the clock on Alzheimer’s? New research shows the brain may be able to heal itself
Wed, 07 Jan 2026 20:07:07 +0000

In mice, restoring cellular energy balance reversed advanced Alzheimers-like disease a hint of what future therapies might aim for

By Kristen Dalli of ConsumerAffairs
January 7, 2026

  • A new study found that fixing energy balance in the brain reversed symptoms of advanced Alzheimers in mice.

  • Researchers used a drug (P7C3-A20) to restore levels of NAD+, a crucial molecule for cell energy, leading to full cognitive recovery in two mouse models.

  • The findings challenge the idea that Alzheimers damage is always permanent but human testing is still needed.


For decades, Alzheimers disease has been seen as a one-way street: once the brain starts to degenerate, the damage is permanent. Thats why most research has focused on slowing the disease or preventing it in the first place.

However, a new study published in Cell Reports Medicine is shaking up that idea by showing that, at least in mice, significant recovery may be possible.

Scientists from Case Western Reserve University, University Hospitals, and the Louis Stokes Cleveland VA Medical Center wanted to know whether brains already deeply affected by Alzheimers-like pathology could actually repair themselves. Their starting point was a molecule called nicotinamide adenine dinucleotide (NAD) a natural molecule found in every cell that helps turn food into energy and keeps cells functioning and repairing themselves properly.

They found that NAD levels crash in Alzheimers, both in human brains and in mouse models engineered to develop the disease.

The key takeaway is a message of hope the effects of Alzheimer's disease may not be inevitably permanent, researcher Andrew A. Pieper said in a news release. The damaged brain can, under some conditions, repair itself and regain function.

The study

Because Alzheimers doesnt naturally occur in mice, researchers used genetically engineered animals that mimic major features of the human disease including amyloid and tau problems inside the brain. These features lead to inflammation, nerve cell damage, breakdown of the brains protective barrier, and cognitive decline that looks a lot like human Alzheimers.

The scientists tested whether they could fix the brains energy deficit by giving mice a drug called P7C3-A20, which helps keep NAD levels balanced without overshooting into dangerous territory. This compound was developed in the lab leading the study and has been used in other brain injury models before.

They tried two approaches: treating mice before disease signs appeared, and after the animals already had advanced symptoms. The results in both cases were striking.

The big result: Reversal and recovery

When the researchers restored NAD balance in the animals with advanced Alzheimers-like disease, the mice didnt just stop declining their brains began to recover.

Hallmarks of the disease, such as inflammation, DNA damage, and breakdown of brain systems, were reduced. Most importantly, the mice regained cognitive abilities in tests that measure memory and thinking.

And the recovery wasnt just behavioral. Blood levels of phosphorylated tau-217 a biomarker now used in human Alzheimers research returned to normal, showing that the disease process itself was reversing.

Still, the researchers are clear that this work is preliminary. What works in mice doesnt always work in people, especially in a complex human disease like Alzheimers. Future studies, including carefully designed clinical trials, will be needed to see whether these findings can translate from rodents to humans.

We were very excited and encouraged by our results, Pieper said. Restoring the brain's energy balance achieved pathological and functional recovery in both lines of mice with advanced Alzheimer's. Seeing this effect in two very different animal models, each driven by different genetic causes, strengthens the new idea that recovery from advanced disease might be possible in people with AD when the brain's NAD+ balance is restored.

What this means for consumers

For consumers, this research doesnt change how Alzheimers is treated today, but it does point to where future therapies may be headed.

The study suggests that targeting the brains energy systems rather than focusing only on plaques or slowing decline could one day help restore lost function, at least in some cases.

That said, these results come from animal models, not people, and the drug used in the study is not available as a treatment.

For now, the takeaway is cautious optimism: scientists are uncovering new biological pathways that may eventually lead to more effective Alzheimers treatments, but any potential benefits for patients will require years of further research and clinical testing.

This new therapeutic approach to recovery needs to be moved into carefully designed human clinical trials to determine whether the efficacy seen in animal models translates to human patients, Pieper said. Additional next steps for the laboratory research include pinpointing which aspects of brain energy balance are most important for recovery, identifying and evaluating complementary approaches to Alzheimer's reversal, and investigating whether this recovery approach is also effective in other forms of chronic, age-related neurodegenerative disease.


Read More ...


Consumer News: Doubt your doubts: A surprising way to strengthen your commitment
Wed, 07 Jan 2026 20:07:07 +0000

Why questioning your own uncertainties might actually help you stick with big goals

By Kristen Dalli of ConsumerAffairs
January 7, 2026

  • When people question the validity of their doubts a process called meta-cognitive doubt it can deepen their commitment to important goals rather than diminish it.

  • Researchers used writing tasks and even non-dominant hand writing to nudge people into doubting their thoughts, then measured how that shifted commitment to personal goals.

  • This effect showed up among people wrestling with meaningful, long-term identity goals, but experts warn the idea shouldnt be overapplied or used to dismiss real concerns.


If youve ever questioned whether youre on the right path with something deeply important like finishing school, launching a business, or training for a marathon youre not alone.

Psychologists call those moments action crises: times when you seriously wonder whether you should stay the course or throw in the towel.

A team led by psychology professor Patrick Carroll at The Ohio State University wondered whether getting people to literally doubt their own doubts a kind of thinking about thinking known as meta-cognitive doubt might actually change how committed they feel toward their goals.

Instead of boosting confidence directly (as most self-help advice does), they flipped the question: Can questioning your uncertainty make you more committed?

Their answer: yes at least sometimes.

When youre pursuing identity goals, bumps in the roads inevitably arise. There may come a point where the obstacle is big enough to evoke doubts about whether to continue, researcher Dr. Patrick Carroll said in a news release.

What this study found is that inducing doubts in ones doubts can provide a formula for confidence.

The study

Carroll and his colleagues carried out two related experiments to explore this idea.

In the first study, 267 adults started by rating how much they were questioning whether they should continue pursuing a personally meaningful goal an identity goal tied to who they want to become.

Then, participants were given a so-called unrelated writing task: half were asked to write about feeling confident in their thinking, and the other half were asked to write about a time they felt doubtful about their own thoughts. After the writing, everyone rated how committed they felt to their goal.

In a second experiment with 130 college students, the team used a different trick: having participants complete the goal survey using their non-dominant hand, which tends to induce a subtle sense of uncertainty because the shaky writing feels unfamiliar.

The results

In a twist, the first study found that writing about confidence strengthened peoples belief in their original doubts and led to lower commitment. By contrast, writing about their own doubt made people question the reliability of their doubt itself and that nudged some toward greater commitment.

Even with a different method in the second trial, people who were already struggling with doubt about their goals ended up reporting stronger commitment when their confidence in their own thinking was disrupted.

What the results mean and what they dont

This research suggests that the way we evaluate our thoughts matters: when doubt feels like just another thought rather than a rock-solid reason to quit, it may lose some of its power to derail us.

That doesnt mean ignoring all concerns. Carroll and colleagues caution that such techniques should be used carefully and might work best with someone elses guidance (like a therapist or teacher) so you dont slip into overconfidence or dismiss real problems.

You dont want to undermine humility and replace it with overconfidence or premature certainty, Dr. Carroll said. This needs to be used wisely.


Read More ...


Consumer News: Public WiFi mistakes that could leave your personal data wide open
Wed, 07 Jan 2026 20:07:07 +0000

A cybersecurity expert explains the common errors people make on free WiFi and how to protect yourself from hackers

By Kristen Dalli of ConsumerAffairs
January 7, 2026

  • Public WiFi can expose sensitive personal and financial data if you log into accounts, enter passwords, or connect without basic security protections.

  • Small mistakeslike skipping a VPN or leaving sharing features oncan give hackers easy access to your device and online activity.

  • Simple precautions can significantly reduce your risk, including using a VPN, disabling Bluetooth and file sharing, and keeping devices updated.


Whether youre answering emails at a coffee shop, scrolling while waiting at the airport, or quickly checking your bank balance on the go, free public WiFi can feel like a lifesaver.

However, convenience comes with a catch. According to cybersecurity experts, public WiFi networks are one of the easiest places for hackers to intercept personal information if youre not careful.

The good news? You dont need to be a tech expert to stay safe.

ConsumerAffairs spoke with Pete Cannata, Chief Operating Officer at Atlantic.Net to learn more about the most common public WiFi mistakes people make and the simple steps you can take to protect your personal information the next time you connect.

The five biggest mistakes

Cannata shared a list of the top five biggest mistakes consumers can make when logging into public WiFi:

  1. Logging into banking apps: Logging into banking apps on public WiFi exposes sensitive financial data on networks that are often poorly secured, Cannata said. Attackers sharing the same connection can intercept login information or hijack active sessions without the user noticing.

  2. Entering passwords on unsecured pages

  3. Connecting to fake lookalike hotspots

  4. Not using a VPN: Without a VPN, data sent over public WiFi can be viewed or intercepted by anyone on the same network, Cannata explained. A VPN encrypts that traffic, preventing outsiders from seeing what youre doing online.

  5. Leaving file sharing or Bluetooth turned on: Leaving file sharing or Bluetooth enabled on public WiFi increases your devices visibility to others on the same network. In crowded or unsecured environments, that means unauthorized users can probe for open folders, connect to your device, or exploit software vulnerabilities in the background.

Each of these errors can leave users exposed to data interception, credential theft, or malware attacks, Cannata said. Public WiFi networks prioritize convenience over security, meaning even small oversights can give cybercriminals an easy entry point into personal devices and accounts.

Staying safe on public WiFi

If a public place has WiFi, you dont need to avoid it entirely. However, there are ways to connect safely.

Here are Cannatas best tips for avoiding data privacy risks on public networks:

  • Turn off auto-connect features, so your device doesnt automatically join unknown networks.

  • Enable a VPN to encrypt your connection

  • Disable file sharing and Bluetooth to limit exposure.

  • If possible, devices should be updated with the latest security patches, as updates often fix vulnerabilities attackers exploit on public networks.

The real danger with public WiFi is that the consequences arent always immediate, Cannata said. In a lot of cases, stolen data is used later, long after the connection has ended, so the source is hard to trace. Thats why basic precautions matter even when nothing seems wrong at the time.


Read More ...


Consumer News: RFK Jr. resets dietary guidelines with focus on “real food,” including meat
Wed, 07 Jan 2026 20:07:07 +0000

The new guidelines reverse years of emphasis on fruits, vegetables

By James R. Hood of ConsumerAffairs
January 7, 2026

  • Federal health officials today released new Dietary Guidelines for Americans, 20252030, calling them the biggest shift in nutrition policy in decades.

  • The new guidance emphasizes whole, minimally processed foods while sharply limiting ultra-processed products, added sugars, and refined carbohydrates.

  • Officials framed the update as a response to rising rates of obesity, chronic disease, and diet-related health costs in the U.S.


The U.S. Department of Health and Human Services and the U.S. Department of Agriculture on Tuesday released theDietary Guidelines for Americans, 20252030, outlining a sweeping overhaul of federal nutrition advice that places real food at the center of health policy.

HHS Secretary Robert F. Kennedy Jr. and USDA Secretary Brooke Rollins said the updated Guidelines are designed to address what they described as a national health emergency driven largely by diet-related chronic disease.

Officials cite chronic disease and obesity as drivers of the overhaul

Federal officials pointed tohealth statistics to justify the reset. Nearly 90% of U.S. health care spending now goes toward treating chronic disease, much of it linked to diet and lifestyle, according to the agencies.

More than 70% of American adults are overweight or obese, and nearly one in three adolescents has prediabetes. Diet-related conditions have also begun to affect military readiness, with many young Americans disqualified from service due to health issues tied to obesity and metabolic disease.

These Guidelines return us to the basics, Kennedy said in a statement. American households must prioritize whole, nutrient-dense foods and dramatically reduce highly processed foods.

New guidance emphasizes protein, whole foods, and fewer additives

The 20252030 Guidelines move away from complex dietary targets and instead promote simple, flexible advice grounded in what officials called modern nutrition science.

Key recommendations include prioritizing protein at every meal, consuming full-fat dairy without added sugars, eating vegetables and fruits throughout the day in whole forms, and incorporating healthy fats from foods such as meat, seafood, eggs, nuts, seeds, olives, and avocados.

The guidelines also encourage Americans to focus on whole grains while sharply reducing refined carbohydrates, limit ultra-processed foods and artificial additives, drink water and unsweetened beverages, and moderate alcohol consumption.

Portion size guidance is individualized based on age, sex, body size, and activity level, rather than one-size-fits-all calorie targets.

Administration frames changes as a return to common sense nutrition

Rollins said the new edition represents a shift away from pharmaceutical-centered health approaches and back toward food as the foundation of wellness.

Thanks to the bold leadership of President Trump, this edition of the Dietary Guidelines for Americans will reset federal nutrition policy, putting our families and children first, Rollins said. She added that the changes align federal guidance with American farmers and ranchers who produce protein, dairy, fruits, vegetables, and grains.

Officials also said the update restores scientific integrity and accountability to federal health guidance, reestablishing the food pyramid as an educational tool focused on nourishment rather than restriction.

Tailored guidance expands recommendations for specific populations

In addition to general dietary advice, the Guidelines include tailored recommendations for infants and children, adolescents, pregnant and lactating women, older adults, people with chronic disease, and vegetarians and vegans.

Federal officials said the goal is to ensure nutritional adequacy across every stage of life while maintaining flexibility for cultural, economic, and personal preferences.

The Dietary Guidelines for Americans are updated every five years and are used to shape federal nutrition programs, school meals, military food standards, and public health messaging nationwide.

A fact sheet accompanying the release describes the update as a comprehensive reset of U.S. nutrition policy, with an explicit emphasis on whole foods and reduced reliance on ultra-processed products.


Read More ...


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