A Los Angeles County jury found Starbucks was negligent
A Los Angeles County jury has ordered Starbucks to pay$50 millionto a customer who suffered severe burns after a botched drive-through handoff caused scalding hot tea to spill onto his lap.
The verdict, delivered on Friday, found the coffee giantliable for negligencein the 2020 incident, which left then-25-year-oldMichael Garciawith life-altering injuries, includingpermanent disfigurementand lasting pain.
A painful mistake
Garcia, aPostmates delivery driver, was picking upthree Venti hot teasfrom aStarbucks onFebruary 8, 2020, when the incident occurred. As abarista passed him a cardboard drink carrier, he testified that he immediately noticedone of the drinks was sitting askew, its lid seemingly unsecured. Moments later, the tray"caved in on itself,"causing two of the teas to tip over, spillingscalding liquid onto his lap, the Los Angeles Times reported.
According to court records, Garciasuffered third-degree burnsthat requiredmultiple surgeries, including two skin grafts. He also reportedongoing pain, sexual dysfunction, and permanent scarring.
During the trial,security footagefrom the store was presented as evidence, appearing to show the improperly positioned drink before the spill. Jurors sided with Garcia, concluding thatStarbucks was responsiblefor the injuries due to the mishandling of his order.
Starbucks to appeal
In response to the decision, Starbucks announced it wouldappeal the ruling, arguing that the$50 million judgment was excessive.
We sympathize with Mr. Garcia, but we disagree with the jurys decision that we were at fault for this incident, saidStarbucks spokesperson Jaci Andersonin a statement. We have always been committed to the highest safety standards in our stores, including the handling of hot drinks.
Before the trial, Starbucksoffered Garcia $3 million, then later increased the offer to $30 millionto settle the case. However, Garcia declinedunless the company issued an apology and revised its policiesto require baristas to double-check drink security before handing them to customers. Starbucks refused, leading to the trial.
Echoes of the McDonalds Coffee Lawsuit
The case has drawn comparisons to the1994 McDonalds hot coffee lawsuit, where a jury awarded$3 milliontoStella Liebeck, an Albuquerque woman who sufferedthird-degree burnsafter spilling McDonalds coffee on herself. That case led to increased scrutiny of hot beverage safety in the fast-food industry.
Starbucks now faces mounting legal challenges related tohot drink safety.
Another scalding case is pending in Southern California.In 2024,South Los Angeles resident Muriel Evansfiled a similarburn injury lawsuit against Starbucks, alleging that a barista mishandled a cup of coffee, spilling it on her lap and causingsevere nerve damage and disfigurement.
Her case, set to go to trial inFebruary 2026, could further impact Starbucks liability in such incidents.
Posted: 2025-03-17 04:02:07