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Consumer Daily Reports

Dubious loan offers were the most frequent pitch

By Mark Huffman Consumer News: Robocalls dipped in July, but could set a record in 2025 of ConsumerAffairs
August 12, 2025
  • U.S. consumers received just over 4.3 billion robocalls in July 2025, a number nearly unchanged from July 2024 but marking the third month of consecutive declines.

  • Despite recent dips, robocalls for the first seven months of 2025 surged 9.2% above the same period in 2024, totaling 32.5 billion.

  • Unwanted robocallsincluding and telemarketingnow account for 60% of all robocall traffic, up from 58% in June.



U.S. consumers were targeted with just over 4.3 billion robocalls in July 2025, according to the latest data released by YouMails Robocall Index.

While Julys tally was almost flat year-over-year and marked a 3.1% decline from June, the nation is still on track for a record-breaking year. The first seven months of 2025 have already seen 32.5 billion robocalls, a 9.2% jump over the same span last year.

On a daily basis, Americans received an average of 144 million robocalls in July, or about 1,666 unwanted calls per second. Though those numbers represent a 3.2% drop from June, industry experts urge caution.

The good news is weve seen three straight months of declining call volume from 2025 peaks, said Alex Quilici, CEO of YouMail. The bad news is 2025, as a whole, is still on a pace to exceed 2024s volumes by 9%. Robocalls have clearly not gone away.

Unwanted calls are increasing

The data also show a concerning trend: the share of robocalls deemed unwanted, including both scam attempts and telemarketing, rose to 60% of all robocalls, up from 58% in June. Thats despite a month-over-month decline across all robocall categories.

Here are the numbers for July:

  • Scam and telemarketing robocalls: 2.6 billion (-3.7%)

  • Notifications (such as school closings, flight updates): 0.98 billion (-8.7%)

  • Payment reminders: 0.75 billion (-6.4%)

YouMail notes that over the past 18 months, the combined total of scam and telemarketing calls has increased by more than 30%, even as monthly volumes fluctuate.

Loan offers

As in June, the most prevalent and annoying robocall campaigns in July revolved around dubious loan offers. Many were pitched as personal debt consolidation deals of up to $35,000, with callers purporting to be from the underwriting desk and urging quick action.

These high-volume operations use thousands of different phone numbers to evade detection and often call consumers unsolicited, behavior YouMail says is indicative of, at worst, a scam and at best, very shady telemarketing.

These figures come from YouMail, a widely recognized robocall blocking and identification app. YouMails Robocall Index aggregates data by extrapolating call activity among its millions of users nationwide. The system identifies problematic robocall numbers through patented audio fingerprinting, call analysis patterns, and consumer feedback.




Posted: 2025-08-12 11:19:22

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Consumer News: Match to pay $14 million, overhaul cancellation and guarantee practices in FTC settlement

Wed, 13 Aug 2025 04:07:07 +0000

The settlement affects Match, OkCupid, PlentyofFish and other popular dating sites

By Truman Lewis of ConsumerAffairs
August 12, 2025

  • Match Group will pay $14 million and stop misleading users about dating guarantees after FTC charges.

  • Company must simplify Match.com subscription cancellations and end account lockouts tied to billing disputes.

  • FTC says the changes will protect consumers from hidden restrictions and unfair practices.


Match Group, the parent company of Match.com, OkCupid, PlentyofFish, and other popular dating platforms, has agreed to a $14 million settlement with the Federal Trade Commission over allegations it misled consumers and unfairly restricted access to paid accounts.

The settlement resolves a 2019 FTC lawsuit claiming Match deceived users by promoting a six-month meet someone special guarantee without clearly disclosing the strict conditions required to qualify. The FTC also alleged the company locked out customers who disputed charges keeping their money while denying them access to the services they had paid for and made cancellation unnecessarily difficult.

"The FTCs outdated claims are entirely moot, as the alleged practices at issue ended years ago or are based on mischaracterizations that do not reflect our business today," a Match spokesperson said in an email. "Match Group admits no liability as part of this resolution and was fully prepared to take the case to trial, but opted to resolve the case to put the matter behind it."

Under the proposed federal court order, Match must clearly disclose all terms and conditions of its guarantees, refrain from misrepresenting material restrictions, and stop punishing customers who file billing disputes. The company is also required to provide straightforward ways for subscribers to cancel.

The FTC said the $14 million will be used to compensate affected consumers. The Commission approved the settlement in a unanimous 3-0 vote, and the order will take effect once signed by a judge in the U.S. District Court for the Northern District of Texas.


Read More ...


Consumer News: Which natural remedies help depression symptoms?

Tue, 12 Aug 2025 22:07:07 +0000

Findings from a recent study explored the efficacy of supplements like St. Johns Wort, saffron, Vitamin D, and more

By Kristen Dalli of ConsumerAffairs
August 12, 2025
  • Researchers reviewed over 200 clinical trials that looked at 64 over-the-counter herbal or dietary products for depression.

  • The review used a scoping approach, mapping whats been studied including trial size, participant criteria, blinding, comparators, and safety outcomes.

  • Safety concerns were rare, but evidence quality varied, and more rigorous research is still needed especially to understand optimal dosages and product quality.


Ever wondered whether store-bought supplements can actually lift the gloom?

A recent study took a deep dive into clinical trials testing over-the-counter (OTC) products like herbal remedies and vitamins for depressive symptoms in adults aged 18 to 60.

Depression is increasingly common, to the extent that it is sometimes described as an epidemic, researcher Rachael Frost wrote in a news release.

Often, we will try many things to help, such as antidepressants, talking therapies, meditation, or exercise. One common treatment people try is OTC products which are widely available and accessible from supermarkets, pharmacies, health food shops, and online.

Frost explained that the list of OTC products can be daunting, and its hard for consumers to know what products work, which ones are safe, and what the science says. That was the basis behind this study.

The study

The team cast a wide scientific net sifting through 209 clinical trials spanning 64 different OTC products.

They considered key details such as participant criteria (e.g., diagnosis vs. symptom-level depression), trial structure (double-, single-, or open-label), comparators (placebo vs. antidepressant vs. other OTC products), and sample sizes (median ~70 participants).

They mapped the trials by product type, effectiveness findings, and safety reports, offering a broad research landscape rather than zeroing in on just a few supplements.

Whats the takeaway?

Heres what stood out:

  • Most robust evidence: St. Johns Wort and saffron often outperformed placebo and sometimes matched antidepressants in effectiveness. Probiotics and vitamin D also showed promising results compared to placebo.

  • Mixed bag: Supplements like melatonin, magnesium, curcumin, cinnamon, echium, vitamin C, and vitamin D plus calcium showed mixed or inconclusive effects.

  • Safety: Few serious safety signals were reported but only about 69% of trials adequately documented side effects.

When we looked at surveys of what people commonly take, chamomile, lavender, lemon balm, and echium emerged as commonly consumed products with an emerging evidence base, which we recommend be studied further, Frost explained.

Other commonly used herbal medicines for depressive symptoms are ginseng, gingko, lime flowers, orange blossom, and peppermint, but no studies have evaluated these products. Thus, our study has pioneered an exploration into what research is needed to further assess such widely used health care products.


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Consumer News: DermaRite recalls soap, lotion, and antiseptic cleanser over bacterial contamination risk

Tue, 12 Aug 2025 22:07:07 +0000

FDA warns products may be contaminated with Burkholderia cepacia bacteria

By Truman Lewis of ConsumerAffairs
August 12, 2025

FDA warns products may be contaminated with Burkholderia cepacia bacteria
Four brands of hand soap, lotion, and perineal cleanser affected in nationwide recall
Infections pose heightened danger to immunocompromised patients


DermaRite, a manufacturer of skincare, wound care, and infection control products widely used in healthcare settings, is recalling select lots of hand soap, lotion, and an intimate antiseptic cleanser after tests found possible contamination with Burkholderia cepacia bacteria. The recall, conducted in cooperation with the U.S. Food and Drug Administration (FDA), affects four of the companys brands:

  • DermaKleen antiseptic lotion soap

  • DermaSarra pain-relieving cream

  • KleenFoam antimicrobial foam soap

  • PeriGiene antiseptic perineal cleanser

The affected products were distributed across the United States and Puerto Rico and can be identified by reorder numbers 0092BB, 0090BB, 00188, 0093F, and 00198, along with lot codes and expiration dates published by the FDA.

According to the Centers for Disease Control and Prevention (CDC), Burkholderia cepacia is commonly found in soil and water and can cause serious respiratory infections, particularly in people with cystic fibrosis, chronic lung disease, or compromised immune systems. While healthy individuals face minimal risk, use of contaminated products on open skin lesions could result in localized infections, and in vulnerable patients, the bacteria may spread to the bloodstream, potentially causing life-threatening sepsis.

DermaRite says it has not received any reports of adverse events linked to the recalled lots. The company has advised distributors and healthcare customers to review their inventories and destroy affected products following facility procedures. Consumers with recalled items should stop using them immediately and contact their healthcare provider if they have concerns.

Questions about the recall can be directed to voluntary.action@dermarite.com, and adverse reactions can be reported to the FDAs MedWatch Adverse Event Reporting program.


Read More ...


Consumer News: Match to pay $14 million, overhaul cancellation and guarantee practices in FTC settlement

Tue, 12 Aug 2025 19:07:07 +0000

The settlement affects Match, OkCupid, PlentyofFish and other popular dating sites

By Truman Lewis of ConsumerAffairs
August 12, 2025

  • Match Group will pay $14 million and stop misleading users about dating guarantees after FTC charges.

  • Company must simplify Match.com subscription cancellations and end account lockouts tied to billing disputes.

  • FTC says the changes will protect consumers from hidden restrictions and unfair practices.


Match Group, the parent company of Match.com, OkCupid, PlentyofFish, and other popular dating platforms, has agreed to a $14 million settlement with the Federal Trade Commission over allegations it misled consumers and unfairly restricted access to paid accounts.

The settlement resolves a 2019 FTC lawsuit claiming Match deceived users by promoting a six-month meet someone special guarantee without clearly disclosing the strict conditions required to qualify. The FTC also alleged the company locked out customers who disputed charges keeping their money while denying them access to the services they had paid for and made cancellation unnecessarily difficult.

Under the proposed federal court order, Match must clearly disclose all terms and conditions of its guarantees, refrain from misrepresenting material restrictions, and stop punishing customers who file billing disputes. The company is also required to provide straightforward ways for subscribers to cancel.

The FTC said the $14 million will be used to compensate affected consumers. The Commission approved the settlement in a unanimous 3-0 vote, and the order will take effect once signed by a judge in the U.S. District Court for the Northern District of Texas.


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Consumer News: AI Startup Perplexity makes $34.5 billion bid for Google’s Chrome browser

Tue, 12 Aug 2025 19:07:06 +0000

Google is expected to be required to sell the popular browser as part of an anti-trust settlement

By James R. Hood of ConsumerAffairs
August 12, 2025

  • Perplexity proposes to buy Chrome ahead of a potential U.S. antitrust order forcing Google to sell the browser.

  • Startup says multiple investment funds will fully finance the $34.5 billion offer.

  • Plans include $3 billion investment in Chrome and retaining much of its talent if deal goes through.


AI startup Perplexity has made an unsolicited $34.5 billion offer to acquire Googles Chrome browser, a bold move aimed at getting ahead of a possible U.S. antitrust requirement that could force Google to divest the web browser. The bid, sent to Alphabet Inc.s Google on Tuesday, comes just days before a federal judge is expected to issue remedies in a landmark antitrust case targeting Googles search dominance.

Perplexity valued at $18 billion after a recent $100 million funding round said the purchase would be fully financed by multiple unnamed large investment funds. The San Francisco-based company has been positioning itself as an AI-powered alternative to Google Search, and earlier this year made a similar preemptive bid for TikToks U.S. operations amid a potential ban.

If the Chrome deal is approved, Perplexity said it would commit $3 billion over two years to develop Chrome and its open-source Chromium base, while extending offers to a substantial portion of Chromes current team. The company also pledged not to make stealth modifications, emphasizing continuity for users and advertisers. Google did not immediately respond to a request for comment.

Google did not immediately comment on the offer.


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