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Heat pump technology can go a long way to stretching your car's range in the winter

By Truman Lewis Consumer News: Heat pumps are warming up electric vehicles of ConsumerAffairs
January 27, 2025

When you think of heat pumps -- which, admittedly you might not do very often -- youprobably picture a large devicethat admits a roaring sound in backyards throughout the land.

But not all heat pumps are big and noisy. Some are small and quiet, and they're also mobile. Yep, they're maybe in your electric vehicle if you have a new model.

It's not really surprising. Heat pumps save a lot of energy in homes and they can do the same in EVs, making electric cars more practical in cold climates. They're replacing resistanceheaters, which burn up a lot of energy in the process of warming the air in your car's cabin.

Key Points

  • Efficiency: Heat pumps can improve EV range in freezing temperatures by 810%, according to research from Recurrent. Tests showed EVs like Teslas 2021 Model 3 and Model S with heat pumps perform better in cold weather than older models without them.
  • Performance: Heat pumps reduce range losses at 32F to 1113% for vehicles like the Tesla Model X and Audi E-Tron. However, their efficiency drops below 15F.
  • How They Work: Heat pumps transfer heat from the cars electric motors or outside air to the cabin, operating like reverse air conditioning. This process is more energy-efficient than traditional resistive heating.

Adoption

Heat pumps are found in many newer EVs, including Tesla models since 2021, the Polestar 2, Rivian vehicles, and upcoming models like the 2025 Ford Mustang Mach-E.

Older EVs with smaller batteries and no heat pumps, like the 2017 Ford Focus Electric, experience significant range losses in freezing weather.

Tips for Winter EV Use

  • Precondition your car while plugged in before driving.
  • Regularly brush snow off your vehicle. It wont melt as it does on gas-powered cars.


Photo Credit: Consumer Affairs News Department Images


Posted: 2025-01-27 06:13:37

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Consumer News: 25 attorneys general demand Shopify crack down on illegal e-cigarette sales to kids
Wed, 26 Nov 2025 17:07:08 +0000

The online sales are illegal under federal law, the AGs charge

By Truman Lewis of ConsumerAffairs
November 26, 2025

  • Over 28 illegal e-cigarette websites currently operate on Shopify's platform, with another 200 selling illegal tobacco products

  • Federal law requires FDA approval for all e-cigarettes, and sales to anyone under 21 are prohibited

  • A bipartisan coalition of attorneys general is pressuring the e-commerce giant to remove merchants violating tobacco laws


If you're a parent worried about your teenager's access to vaping products, this news should grab your attention. The popular e-commerce platform Shopify is hosting hundreds of websites that are illegally selling e-cigarettes and other tobacco products, potentially making these addictive products easily accessible to minors.

What's happening right now

On Monday, North Carolina Attorney General Jeff Jackson led a coalition of 25 attorneys general in sending a letter to Shopify, demanding the company take stronger action against merchants using its platform to sell illegal tobacco products.

The numbers are alarming: More than 28 illegal e-cigarette websites are currently hosted on Shopify's platform, and another 200 websites are selling illegal tobacco products through the service.

"If states and the federal government create laws to protect our residents, companies can't sidestep those for their own profit," Jackson stated in the announcement.

The legal landscape you need to know

Federal law is clear about e-cigarette sales. Every new tobacco product, including e-cigarettes, must receive FDA authorization before it can be marketed and sold in the United States.

E-cigarettes without FDA approval cannot be shipped via interstate commerce, and all e-cigarette sales to anyone under 21 are prohibited nationwide.

Individual states have added their own protections. In North Carolina, for example, manufacturers must get products certified by the Department of Revenue, internet sellers must verify buyers' ages, and it's illegal to sell or give e-cigarettes to anyone under 18.

Your action plan to protect your family

  1. Monitor your teen's online shopping activity, especially on platforms like Shopify that host multiple merchants

  2. Check your credit card and bank statements for unfamiliar charges from e-cigarette or vaping companies

  3. Talk to your children about the health risks of e-cigarettes, which are highly addictive and pose serious health risks to young people

  4. Report suspected illegal e-cigarette sales to your state attorney general's office

  5. If you discover your child has purchased vaping products online, contact the merchant and your state's consumer protection agency

  6. Consider using parental controls on devices and internet connections to block access to vaping-related websites

Why this matters beyond one platform

While this specific action targets Shopify, the problem extends across the e-commerce landscape. Online merchants continue to find ways around age verification requirements and FDA regulations.

The attorneys general involved represent states from coast to coast, including California, New York, Illinois, and Washington, showing this is a nationwide concern.

This isn't the first time officials have taken action against companies facilitating illegal e-cigarette sales. North Carolina previously won a $47.8 million judgment against Juul for advertising and selling its products to children.

The bottom line: Shopify and other e-commerce platforms need to do more to prevent illegal tobacco sales, but you can't wait for corporate action to protect your family. Stay vigilant about your teen's online activity, know the warning signs of vaping, and don't hesitate to report suspicious merchants to authorities. Your child's health is worth the extra effort.


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Consumer News: Cyber Monday 2025 playbook: what to buy, what to skip, and how to save
Wed, 26 Nov 2025 17:07:08 +0000

Stop chasing deals and start actually paying less

By Kyle James of ConsumerAffairs
November 26, 2025
  • Use Black Friday for giant TVs and big appliances; save Cyber Monday for laptops, headphones, small tech, clothing, beauty, and digital services

  • Make a short must-buy / nice-to-have / gifts list with a target price and a walk-away price so fake 40% off banners dont fool you

  • Stick to trusted retailers, compare exact model numbers on at least three sites, and skip no-name TVs, sketchy special buys, and pricey warranties on cheap gadgets


Cyber Monday can be a big gimmick designed to take your money if you dont go into it with a plan. This year the big day lands on December 1st, with most retailers stretching it into a Cyber Week event. Deals start rolling out on Black Friday morning and typically get extended well into the following week.

Heres a guide to whats actually worth buying, what to skip, and the smartest tricks and pro tips to squeeze every dollar out of your Cyber Monday shopping.

First: How Cyber Monday is different from Black Friday (and when its better)

The line between Black Friday and Cyber Monday is pretty blurry these days, but there are few differences worth knowing:

  • Black Friday: Still the best day when shopping for big stuff. Think things like giant TVs, gaming consoles, and major appliances, both online and in-store.
  • Cyber Monday: Arguably the best day of the year for online apparel shopping, both in terms of sitewide sales and additional coupon codes that retailers make available. Also, a solid day for laptops, tablets, accessories, smaller gadgets, software, and digital services and subscriptions.

Many retailers now run Cyber Week, so youll inevitably see some overlapping deals, but apparel, tech and online subscriptions tend to hit their lowest prices on Cyber Monday itself.

Pro tip: Use Black Friday for giant TVs and big appliances if you see a legit low price. Use Cyber Monday for clothing, laptops, headphones, small appliances, software, and fashion/beauty.

Pre-Game: Set yourself up before Cyber Monday

1. Make a deal or no deal list

Dont just waste time browsing online on Cyber Monday hoping to find a deal.

Instead, have an actual gameplan. I highly recommend making a shopping listwith the following three columns anduse it as your guide:

Column 1 - Must-buy this year (laptop, tablet, noise-canceling headphones)

Column 2 - Nice-to-have if cheap (air fryer, robot vacuum, weighted blanket)

Column 3 - Gifts & stocking stuffers (beauty sets, toys, small gadgets)

For each must-buy item, note the following:

  • The normal price.
  • The good deal price (what youd actually be happy to pay).
  • And your walk-away price where the price is too high.

That way, when you see a 40% OFF banner, you can quickly check the price and know if its a real deal or just marketing tricks.

Best things to buy on Cyber Monday:

Laptops, tablets, headphones, and smaller tech

This is the classic Cyber Monday sweet spot:

  • Laptops & tablets from Dell, Lenovo, Apple, and others often see some of their best discounts of the year.
  • Headphones & earbuds (AirPods, Bose, Sony) frequently get steep markdowns plus bundle deals to sweeten the pot.
  • Accessories like keyboards, routers, webcams, and smart home gear (smart plugs, smart bulbs) tend to be cheaper on Monday than Black Friday.

Here are some good places to look:

  • Best Buy: Check their site first on Cyber Monday as they always have big markdowns on laptops, TVs, and headphones, plus some solid open-box options that can save you up to 50% off the original price.
  • Amazon: Their enormous product variety and lightning deals on tech make them a must stop on Cyber Monday. Like always, makes sure you double-check price history and reviews.
  • Dell / Lenovo / HP direct sites: They often run aggressive Cyber Monday sales that beat third-party retailers.
  • B&H Photo Video is sneaky-strong for Cyber Monday laptop/TV/camera deals and often price-matches or beats the big box guys, especially on higher-end gear.
  • eBay Certified Refurbished eBays Certified Refurbished section is all about big brands (Apple, Samsung, Dyson, Bose, HP, etc.) that are inspected, tested, and often sold by the manufacturer or authorized sellers. Its the perfect stop for Cyber Monday shoppers who want deals on nice stuff at 4060% off the retail price.

Pro tip: Manufacturers have been known to tweak the specs of certain models slightly to make your price comparisons harder. Because of this, I highly recommend searching the exact model number across at least three websites before you click the buy button.

Appliances and home gadgets

Cyber Monday usually brings:

  • Solid deals on vacuums and carpet cleaners from brands like Dyson, Shark, and Bissell.
  • Look for deals on countertop appliances as they often have their lowest prices of the year (air fryers, stand mixers, coffee makers).
  • Select deals on large appliances like dishwashers, washers/dryers, and fridges at major retailers like Home Depot, Lowes, Walmart, and Best Buy.

These can be legit deals, especially if:

  • Youve priced them out beforehand and know exactly what a good price looks like.
  • Delivery, haul-away, and installation fees are clearly spelled out and hopefully included in the price.

Pro tip: When buying large appliances, be sure to factor in delivery + haul-away + installation when comparing prices. For example, a cheaper washer with $150 in extra fees might not be a great deal after all.

Clothing, apparel, beauty, and soft goods

Cyber Monday is very strong for:

  • Apparel & shoes: Retailers start clearing out holiday and winter inventory with site-wide 3060% off sales. Then many stores will also offer a coupon code for free shipping or an additional percentage-off on top of the site-wide sale. It's makes for a perfect storm for clothing deals.
  • Beauty & grooming sets: Look for deals on gift sets, tools (hair dryers, straighteners), and limited-edition kits.
  • Bedding & mattresses: Deep online-only promos, especially from DTC mattress brands and big-box sites.

Check out these websites and the offers I'm predicting based on recent Cyber Monday history:

  • Abercrombie(look for a 25% off site-wide sale + a 15% off coupon code)
  • American Eagle (site-wide sale + coupon code)
  • GAP/Old Navy/Banana Republic (50% off site-wide sale + a 10% coupon code)
  • J.Crew - (look for a 50% off site-wide sale + a 15% off $100+ code)
  • Kohls (stack codes + Kohls Cash)
  • Macys & JCPenney (clothing and bedding)
  • Target & Walmart (mainstream fashion and beauty, often with extra gift card promos)

What to skip (or be suspicious of):

Even on Cyber Monday, some deals are duds and the following often fits this category:

No-name TVs and random brands youve never heard of

  • Theyre often cheap for a reason as they have poor picture quality and almost no resale or repair options. Many models are actually made for Black Friday weekend and have inferior specs.
  • If youre shopping for a new TV, look for deals from established brands (Samsung, LG, Sony, TCL) and check reviews so you know what youre getting.

Cyber Monday only items with no price history

  • If the item is a store-exclusive bundle or mystery special buy, you wont know if its actually worth that price as you cant price compare.
  • These are often created to look like deals, but in actuality they often are not.

Super-cheap gadgets with terrible reviews

  • Skip anything with lots of one-star reviews mentioning the same problem like a safety issues, early failure, or missing parts.

Extended warranties on already-cheap items

  • Paying $40 to protect a $90 gadget is rarely worth it. Youre often better off saving that money in a future replacement fund.

Pro tip: Sort reviews by Most recent and specifically read the 13 star reviews. Thats often where the real problems show up.


Read More ...


Consumer News: Thanksgiving motorists are finding something else to be thankful for
Wed, 26 Nov 2025 17:07:07 +0000

Gas prices are down nationwide

By Mark Huffman of ConsumerAffairs
November 26, 2025
  • GasBuddy identifies four stations in the Oklahoma City metro selling regular unleaded for under $2 without discounts

  • Prices mark the lowest non-promotional gas rates seen in the U.S. since 2021

  • Analysts say lower demand, cheaper oil, and rising OPEC output are driving the national decline


Drivers heading to Thanksgiving destinations are catching a break at the pump, with gas prices falling nationwide. GasBuddy has confirmed the first non-promotional gasoline prices below $2 per gallon seen in the United States in four years.

Four stations in Midwest City, part of the Oklahoma City metropolitan area, were selling regular unleaded gasoline for $1.99 a gallon early Monday morning, signaling a potentially wider shift toward cheaper fuel as the year winds down.

Patrick De Haan, head of petroleum analysis at GasBuddy, called the development a notable marker in this years price trend.

Its pretty compelling to see gas prices this low, falling ahead of Thanksgiving, and it signals what more Americans could experience in the coming months, he said in the company blog.

While a few isolated stations earlier dipped below $2 through limited-time offers, GasBuddy said this weeks readings are the first verified non-promotional prices at that level since 2021.

Why prices are falling

A combination of market forces has been pushing fuel costs lower throughout the fall:

  • Seasonally reduced travel demand

  • A sustained slide in global oil prices

  • Increased OPEC production output

  • Strong U.S. refinery performance

West Texas Intermediate crude has recently hovered near $58 per barrel, its lowest point in years and sharply below prices seen earlier in 2025. The drop has eased pressure on refineries and retailers, allowing for quicker pass-through savings to consumers. OPECs steady uptick in monthly production has further loosened global supply.

The Southern U.S. is benefiting the most from this environment, where dense station competition often amplifies downward price trends. GasBuddy said it expects additional low-cost states including Texas and Mississippi to see more stations approach or break the $2 threshold before typical springtime demand pushes prices back upward in 2026.

Whats next for drivers

Although some regions have grappled with short-term refining hiccups, analysts expect those disruptions to ease, particularly in the Great Lakes and West Coast markets, where prices traditionally lag seasonal declines. Once resolved, GasBuddy anticipates broader relief through December and January.

As Thanksgiving approaches, this weeks rare sighting of sub-$2 gas may be an early sign of more relief ahead and a welcome break for millions preparing to hit the road.


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Consumer News: Amazon's new satellite internet could shake up your broadband options in 2026
Wed, 26 Nov 2025 17:07:07 +0000

Amazon Leo Ultra promises speeds up to 1 Gbps download

By Truman Lewis of ConsumerAffairs
November 26, 2025

  • Amazon Leo Ultra promises speeds up to 1 Gbps download and 400 Mbps upload, potentially faster than many current home internet plans

  • The service targets businesses first in 2025, with consumer availability expected in 2026

  • This could create more competition against Starlink and traditional internet providers, potentially driving down prices


Amazon just threw down the gauntlet in the satellite internet wars. The tech giant unveiled its Starlink competitor this week, and it could mean more choices and better prices for your home internet in the coming years.

What Amazon is launching

Amazon rebranded its Project Kuiper satellite internet service to "Amazon Leo" and showed off three new terminals designed to beam high-speed internet from space directly to your location.

The flagship Leo Ultra terminal is the size of a large briefcase and promises download speeds up to 1 Gbps with upload speeds reaching 400 Mbps. That's faster than many cable and fiber connections available today.

Amazon has already launched more than 150 satellites as of November 2025, with plans to deploy thousands more to provide global coverage. The company aims to start serving business customers in 2025, with regular consumers getting access in 2026.

Why this matters for your wallet

More competition in internet service typically means better deals for consumers. Right now, many Americans have limited broadband options, especially in rural areas where Starlink has dominated the satellite internet market.

Amazon's entry could pressure both traditional internet providers and Starlink to improve service quality and lower prices. The company hasn't announced pricing yet, but its history of aggressive pricing strategies suggests it may undercut competitors.

How to prepare for these changes

  1. Document your current internet speeds and monthly costs now so you can compare when new options become available

  2. Check if your area has limited broadband options that could benefit from satellite competition

  3. Avoid signing long-term contracts with current providers if possible, as better deals may emerge in 2026

  4. Research whether your location has clear sky access, as satellite internet requires unobstructed views

  5. Monitor announcements from Amazon, Starlink, and traditional providers about pricing and availability in your area

The bottom line: Amazon's satellite internet service won't be available to consumers until 2026, but it represents a major shift that could give you more leverage with internet providers. Start documenting your current service costs now, and avoid long-term contracts that could lock you out of better deals when the competition heats up.


Read More ...


Consumer News: Consumer confidence slides in November
Wed, 26 Nov 2025 14:07:07 +0000

The monthly Conference Board index hits its lowest point since April

By Mark Huffman of ConsumerAffairs
November 26, 2025
  • U.S. consumer confidence fell sharply in November, dropping to its lowest level since April.

  • Expectations about future business, labor market, and income conditions all deteriorated.

  • The forward-looking Expectations Index has now sat below recession-signaling territory for 10 straight months.



On the eve of Thanksgiving, consumers arent in a very optimistic mood. The Conference Boards monthly Consumer Confidence Index fell 6.8 points to 88.7, its weakest reading since April, down from 95.5 in October.

The decline was broad-based. The Present Situation Index, which reflects consumers views of current business and labor market conditions, slipped 4.3 points to 126.9. The Expectations Index, which captures consumers six-month outlook, fell more sharply, dropping 8.6 points to 63.2. The Expectations Index has now remained below 80 for ten consecutive months, a level historically associated with heightened recession risk.

Consumer confidence tumbled in November to its lowest level since April after moving sideways for several months, said Dana Peterson, chief economist at The Conference Board. All five components of the overall index flagged or remained weak.

Peterson noted that consumers grew more cautious about both current conditions and the economic road ahead, with pessimism rising across business expectations, the labor market outlook, and anticipated household income.

Labor market sentiment continues to fall

Consumers perceptions of the labor market weakened modestly. The share of respondents calling jobs plentiful dipped to 27.6% from 28.6%, while those saying jobs were hard to get also edged down to 17.9% from 18.3%. The Conference Boards labor market differentiala key gauge of sentimentcontinued its year-long slide after a brief October pause.

Expectations six months ahead also deteriorated. Only 14.6% of consumers now expect more jobs to be available, down from 15.8%, while 27.5% anticipate fewer jobs.

Optimism about future business conditions faded further in November. Just 15.9% of respondents expect business conditions to improve, while 27.7% expect them to worsena notable jump from October.

Income expectations also lost momentum. After six months of relatively strong readings, the share of consumers expecting their incomes to rise fell to 15.3%, while those anticipating a decline increased to 13.8%.

Peterson emphasized that consumers write-in responses showed persistent anxiety over inflation, prices, tariffs, politics, and the federal government shutdown. Mentions of the labor market eased but remained a prominent concern. Overall sentiment in Novembers comments was slightly more negative than in October.

Younger consumers more optimistic

Confidence varied sharply across demographic groups:

  • Under 35: Confidence continued improving on a six-month moving average basis.

  • Age 35+: Sentiment deteriorated, with consumers 55+ remaining the most pessimistic this year.

  • By income: Nearly all income brackets saw declining confidence, except consumers earning under $15,000though this group remains the least optimistic overall.

  • By political affiliation: Confidence slipped across the board, with the steepest declines among independent voters.

Consumers views of their financial situations took a turn for the worse. Current financial assessments plunged to near levels last seen in August 2024, when market turbulence briefly rattled recession fears.


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