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Supply costs, shifting consumer behavior, falling tourism are terrifying many small business owners

By James R. Hood of ConsumerAffairs
April 15, 2025

Key takeaways:

  • Entrepreneurs nationwide prepare for cost increases tied to new import tariffs

  • Supply chain adjustments, price hikes, and sourcing shifts underway

  • Many owners fear long-term strain on operations, hiring, and consumer demand


As new rounds of President Trump's tariffs loom, small businesses across the United States are scrambling to assess and mitigate the potential economic fallout. The measures include broad import taxes on a wide range of goods, with higher rates for nations running trade surpluses with the U.S.

Business owners say the move has injected uncertainty into already fragile post-pandemic operations.

From retail to manufacturing, owners are reviewing supply chains, forecasting pricing adjustments, and, in some cases, exploring domestic sourcing options to shield operations from what could become a long-term economic shift.

Im terrified for my business, and Im terrified for all the other small businesses in the United States right now, because we dont know what to do, and were invested in our businesses. I could lose my home, and I dont understand it, and I dont know what to do," said Beth Benike, the ownerofBusy Baby, Zumbrota, Minnesota.

"I am abandoning my products in China. I am leaving them there because I simply cannot afford to ship them here," Benike told The Guardian.

Weve already seen material costs jump 8% in the last quarter, said Carmen Liu, owner of a home goods company in Illinois. If tariffs hit as planned, Ill either have to raise prices or cut back on hiring neither is ideal.

Navigating rising costs

Many small businesses rely on international suppliers for raw materials, parts, or finished goods. The proposed tariffs, particularly on electronics, textiles, and auto components, are expected to raise wholesale costs by 1025%, depending on the country of origin.

Were building contingency plans, said Tim Harper, who runs a bike shop in Oregon. If tariffs go into effect, our imported components could cost 20% more were already working with vendors to lock in pre-tariff inventory.

Others, like food and beverage startups, are stockpiling inventory or seeking alternative suppliers in countries unaffected by the new trade rules.

Tourism, travel bookings fall

The ongoing tariffs are having a direct impact on our vacation rental business, with cancellations from Latin American and Canadian guests and a noticeable drop in new bookings from these markets," said Helena Sideris,general manager,Park City Lodging, Park City, Utah. "Combined with rising costs and broader economic volatility, these shifts are creating real pressure on our family business.

In California, the popular winter playground Palm Springs has been feeling a chill. Canadian visitors and winter residents packed up and left early and, while no tumbleweeds have been spotted, the normally bustling downtown area has been eerily quiet lately.

Gov. Gavin Newsom unveiled atourism campaignon Monday urging Canadians to come experience our California Love after seeing a dip in in visits from the United States' northern neighbors who say theyve been alienated by President Trumps policies.

In a videoposted on social media, Newsom focuses on the allure of the Golden State while distancing it from Trumps administration.

Sure, you-know-who is trying to stir things up back in D.C., but dont let that ruin your beach plans, Newsom says, as images of the Golden Gate Bridge and a woman flying a kite on a beach appeared on the video.

Shifting consumer behavior

The concern isnt just about input costs its also about whether customers will absorb higher prices. A recent Numerator survey found that 83% of U.S. consumers plan to alter their spending habits in response to rising costs. For small businesses, this could mean reduced sales or a longer road to profitability.

Consumer spending has remained robust but there are early indicators that consumers may be cutting back.Kikoff, acredit-building platform,surveyed over 1,700 users to understand how inflation, and now tariffs, are reshaping spending behavior.

Key findings include:

  • A majority (85.7%) said inflation has impacted their ability to afford everyday items like gas and groceries

    • Nearly half have used Buy Now, Pay Later (BNPL) options to manage unexpected expenses

    • More than a quarter turned to payday loans

  • Low confidence in the economy

    • About two-thirds of those surveyed rate the current U.S. economy as "poor" or "very poor and believe a recession is likely or very likely in 2025

  • 73% have scaled back summer plans to reduce spending

That's not good news for businesses counting on consumers to continue their habitual spending.

We run a tight margin. A price hike of even 5% can mean the difference between staying afloat or going under, said Marisol Rivera, who owns a boutique skincare brand sourcing packaging from Asia.

Policy and Preparedness

Industry groups like the National Federation of Independent Business (NFIB) and U.S. Chamber of Commerce are calling for clarity and support, urging policymakers to consider how tariffs could compound inflation pressures and slow recovery for small businesses.

"More than 95% of consumers live outside the United States. Selling more U.S.-made goods and services around the world is crucial to American jobs and will help businesses small and large grow. Expanding trade also enhances the competitiveness of U.S. manufacturers while boosting the buying power of American families," the Chamber said on its website.

Meanwhile, some small business owners are hopeful that policy details or legal challenges may delay or soften the impact but many arent waiting to find out.

Weve learned that agility is key, said Harper. Whether its tariffs, supply chain snags, or labor shortages, we have to be ready to pivot fast.


As the business community awaits formal implementation of the tariff plan, small business owners are balancing caution with creativity, determined to protect their livelihoods and adapt to an increasingly volatile economic environment.





Posted: 2025-04-15 23:42:20

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Reducing overdraft and other payment-related fees may help you get ahead

By Mark Huffman of ConsumerAffairs
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  • A new report from doxo finds Americans pay $156 billion annually in hidden bill-related costs, averaging $1,222 per household.

  • U.S. households spend more than $5.03 trillion each year on bills, making bill management a key driver of financial health.

  • Complexity in the bill-pay system leads to avoidable expenses, including late fees, overdraft charges, fraud losses, and credit impacts.


Even before gasoline prices took off, consumers struggled with a growing financial burden beyond routine household bills, which are already burdensome enough. A new report from doxo, a bill-pay service, estimates that hidden costs tied to bill payments total $156 billion each year.

According to the companys Hidden Costs of Bill Pay Report, the average household incurs an additional $1,222 each year due to factors such as late fees, overdraft charges, fraud, and higher borrowing costs linked to credit scores. These expenses come on top of the more than $5.03 trillion Americans collectively spend on household bills each year.

The report argues that managing bills is one of the most important factors influencing consumer financial health, yet the system itself often works against consumers. Rather than offering a unified experience, bill pay typically requires users to juggle multiple accounts, track varying due dates, and navigate different policies and penalties across providers.

Economic uncertainty makes it more important than ever to manage and minimize the hidden costs of bill pay, said Steve Shivers, co-founder and CEO of doxo. American households are spending over $5 trillion a year on bills and nearly $156 billion of that goes to fees, fraud, and credit impacts that might have been avoided.

Credit-related expenses loom large

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Fraud and identity theft also contribute to the financial toll, costing households an average of $98 annually. One in four households reported experiencing fraud in the past 12 months, and concerns about online payment security remain widespread.

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The report highlights how the current bill-pay landscape is largely designed around the needs of billers rather than consumers, creating complexity that can lead to costly mistakes. As households continue to navigate rising costs and economic uncertainty, the report suggests that reducing these hidden expenses could provide meaningful financial relief.


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The bikes are linked to at least 11 fires, causing injuries and property damage

By Mark Huffman of ConsumerAffairs
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  • CPSC warns consumers to stop using Ridstar Q20 and Q20 Pro e-bikes immediately due to fire risk

  • At least 11 fire incidents reported, including injuries and over $40,000 in property damage

  • Manufacturer has refused to agree to a recall, according to the agency


Products that use lithium-ion batteries tend to carry a heightened fire risk. For example, there have been several cases where smartphones have overheated aboard commercial aircraft.

Some e-bikes and scooters have also been problematic. The U.S. Consumer Product Safety Colmmission this week urged consumers to immediately stop using certain Ridstar electric bikes after multiple reports of fires linked to the products.

The CPSC said it is aware of at least 11 reported fires involving the e-bikes. Those incidents include one burn injury, five cases of smoke inhalation and two reports of property damage totaling more than $40,000.

The warning includes Ridstar Q20 and Q20 Pro e-bikes and poses what the agency said is a serious fire hazard that poses a risk of injury or death if the bikes lithium-ion batteries and wiring ignite.

Remove the batteries

Consumers are being told to immediately stop using the e-bikes and remove the batteries. The agency advises disposing of the batteries through local household hazardous waste programs and warns against throwing them in the trash or standard recycling streams due to the heightened fire risk.

Do not sell or give away these hazardous batteries, the CPSC said.

The warning comes after the manufacturer, China-based Huizhou Xingqishi Sporting Goods Co., Ltd., declined to agree to what the agency described as an acceptable recall. As required by law, the CPSC noted that the company objects to the release of the warning.

The affected e-bikes are black, with the brand name Ridstar printed on the battery. Model numbers Q20 and Q20 Pro may appear on purchase receipts. The bikes were sold online through Amazon, Ridstars website and Walmart.

Regulators emphasized that defective lithium-ion batteries require special handling and should only be taken to facilities equipped to manage hazardous waste. Consumers are encouraged to contact local waste collection centers for guidance on proper disposal.


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Consumer News: Change in insurance requirements may lower costs for homeowners
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Change in how roofs are insured could make the biggest difference

By Mark Huffman of ConsumerAffairs
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  • New federal mortgage guidelines could reduce insurance costs for many U.S. homebuyers.

  • Changes affect loans backed by Fannie Mae and Freddie Mac, including condos and rural properties.

  • Updates aim to reflect rising insurance costs while maintaining core property protections.


Federal housing officials have announced changes to mortgage insurance requirements that could lower costs for many homebuyers, particularly those purchasing condos or homes in rural areas.

The Federal Housing Finance Agency (FHFA), which oversees Fannie Mae and Freddie Mac, said the updated rules are intended to address rising property insurance premiums that have made homeownership more expensive and, in some cases, harder to obtain.

The revisions focus largely on how insurance coverage is structured for properties financed through government-backed mortgages.

Key changes to insurance requirements

One of the most significant updates allows lenders to accept Actual Cash Value (ACV) coverage for roofs on both single-family homes and condominium buildings. Unlike full replacement coverage, ACV policies factor in depreciation, meaning insurers pay the current value of a roof rather than the cost to fully replace it.

However, the rest of the property must still be covered at Replacement Cost Value (RCV), ensuring that major structural damage would be fully repaired or rebuilt.

Housing officials say this hybrid approach is designed to balance affordability with adequate protection, particularly as roof replacement coverage has become more expensive and harder to obtain in some regions.

Impact on condo buyers and associations

The changes are expected to have a notable effect on condominium markets. Condo associations will now have more flexibility in how they structure insurance policies, including the ability to use ACV coverage for roofs.

In addition, a previously complex rule governing per-unit insurance deductibles has been simplified. Industry groups had argued that the earlier requirements made it difficult for some condo buildings to qualify for financing backed by Fannie Mae and Freddie Mac.

With the revisions, more condo developments may meet eligibility standards, potentially expanding options for buyers.

Removal of prior guidance

The FHFA also eliminated a 2024 policy clarification related to insurance claims. Critics of that rule had said it could complicate claims processing and contribute to higher costs, though the agency did not characterize the change in those terms.

The updates come as insurance premiums have risen sharply in many parts of the country due to increased risks from natural disasters, inflation in construction costs, and insurers pulling back from certain markets.

By adjusting insurance requirements rather than coverage for entire structures, policymakers are attempting to reduce monthly housing costs without significantly weakening overall protection for homeowners.

What it means for buyers

For prospective buyers, especially first-time purchasers, lower insurance costs could translate into reduced monthly mortgage payments and improved loan qualification prospects.

Current homeowners with mortgages backed by Fannie Mae or Freddie Mac may also see changes in how their insurance policies are structured over time, depending on lender and insurer practices.

Housing experts say the real-world impact will vary by location and insurance market conditions, but the changes could provide some relief in areas where premiums have been a major barrier to homeownership.


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Consumer News: Amazon vs. USPS: What a potential split means for your packages
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Why your Amazon package could start arriving later

By Kyle James of ConsumerAffairs
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  • Delivery could get less reliable If USPS handles fewer Amazon packages, deliveries on Sundays and in rural areas are likely to be the most effected.

  • Shipping costs may creep up Expect possible Prime price hikes or higher order minimums.

  • Adjust your strategy now Bundle orders and compare other retailers to avoid delays and extra costs.


Amazon and the U.S. Postal Service (USPS) are at odds. While it sounds like inside-baseball logistics drama, it could have very real consequences for everyday shoppers.

Heres whats happening, and more importantly, what you should actually do about it.

What just happened?

Amazon says contract negotiations with USPS broke down late last year, claiming the Postal Service walked away at the eleventh hour.

Thats a big deal because USPS has historically handled a massive chunk of Amazon deliveries, especially the last mile (that final stretch to your front door).

Now, reports suggest Amazon could cut USPS delivery volume by up to two-thirds when the current contract expires later this year.

Why this matters to you

This isnt just corporate drama, as it could affect shipping speed, Sunday deliveries, and overall costs.

1. Delivery speed could get weird (depending on where you live).

USPS has always been Amazons go-to for:

  • Rural deliveries
  • P.O. boxes
  • Hard-to-reach areas

If Amazon pulls back, expect the following:

  • More deliveries handled by Amazon drivers or contractors.
  • Potential delays in rural areas where USPS was the most efficient option.

If you live outside of a major metro area, you'll likely feel it first.

2. Weekend deliveries might change.

One of USPSbiggest advantages was their ability to delivery Amazon packages on Sundays.

If USPS stops delivering, you can expect:

  • Fewer Sunday deliveries in some areas.
  • More reliance on Amazons own network (which varies by region).

The bottom line is that the arriving Sunday promise will become less reliable.

3. Shipping costs could quietly creep up.

Heres the part most people miss. When itgets more expensive to get packages to you, Amazon isn't going toeat those costs forever. They will eventually startpassing them along to shoppers.

Amazon is currently doing the following:

  • Expanding its own delivery network (expensive)
  • Investing billions into rural logistics
  • Potentially replacing a low-cost partner (USPS)

That can lead to:

  • Higher Prime costs down the road.
  • More minimum order thresholds.
  • Fewer free shipping perks on those low-cost items.

What smart shoppers should do right now

This is where you can stay ahead of the changes.

1. Pay attention to who delivers your packages.

Start noticing if its:

  • USPS
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  • UPS/FedEx

By paying attention, youll quickly learn which carrier is the fastest and most reliable in your area.

Pro tip: If USPS is your most reliable option, consider shipping to a P.O. box while its still widely supported.

2. Adjust your expectations on delivery speed.

That two-day shipping promise is already less reliable than it used to be.

Going forward youll want to consider this:

  • Build in an extra day or two for delivery of important items.
  • Avoid last-minute ordering for time-sensitive needs.

Pro tip: For critical purchases you need quickly, filter for items labeled Arrives Tomorrow, as those are typically fulfilled from nearby warehouses.

3. Compare retailers more often.

If Amazon shipping ends up more expensive or slower, competitors can suddenly start to look better.

If youre affected, be sure to check:

  • Walmart (strong last-mile network)
  • Target (same-day pickup + drive-up)
  • Costco (limited selection but strong pricing)

Pro tip: Keep in mind that when buying everyday essentials, switching to in-store pickup can help you avoid Amazon shipping delays entirely.

4. Watch for Prime value changes.

If Amazons costs start to rise, you can almost guarantee Prime is the lever theyll eventually pull.

Be ready for the following:

  • Price increases
  • Fewer perks
  • Changes to shipping guarantees

Pro tip: Its smart to audit your Prime membership every sixmonths. If youre not using streaming, photos, or frequent shipping, it may not be worth it anymore.


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Consumer News: Uber and Rivian are teaming up for robotaxis
Thu, 19 Mar 2026 19:07:07 +0000

A massive new deal could bring driverless SUVs to cities soon and change how you get around

By Kristen Dalli of ConsumerAffairs
March 19, 2026
  • Uber plans to deploy up to 50,000 fully autonomous vehicles through a new partnership with Rivian.

  • The first robotaxis are expected to hit select cities as early as 2028.

  • The move signals a big shift toward driverless rides but widespread adoption will take time.


If the idea of hopping into a car with no driver sounds like something out of a sci-fi movie, it may soon feel a lot more normal.

Uber has announced a major partnership with electric vehicle maker Rivian to roll out a large fleet of fully autonomous robotaxis and it could reshape the future of ride-hailing.

Uber plans to invest up to $1.25 billion into Rivian as part of the partnership, with the goal of deploying tens of thousands of driverless vehicles on its platform in the coming years.

We couldnt be more excited about this partnership with Uber it will help accelerate our path to level 4 autonomy to create one of the safest and most convenient autonomous platforms in the world, RJ Scaringe, Founder and CEO of Rivian, said in a news release.

The scale of Rivian's growing data flywheel coupled with RAP1, our state of the art in-house inference platform, and our multi-modal perception platform make us incredibly excited for the rapid advancement of Rivian autonomy over the next couple of years.

What the UberRivian deal includes

At the center of the partnership is Rivians upcoming R2 SUV, which will be redesigned to operate without a human driver. Uber (or its partners) will initially purchase about 10,000 of these autonomous vehicles, with the option to scale up to as many as 50,000 by 2031.

The rollout wont happen overnight. The first robotaxis are expected to launch in cities like San Francisco and Miami starting in 2028, with plans to expand to as many as 25 cities across the U.S., Canada, and Europe over time.

These vehicles will run exclusively on Ubers platform, meaning riders could be matched with a driverless car the same way they currently get paired with a driver.

This move is part of Ubers broader strategy: instead of building its own self-driving tech, the company is partnering with multiple automakers and tech firms to create a network of robotaxis.

Were big believers in Rivians approach designing the vehicle, compute platform, and software stack together, while maintaining end-to-end control of scaled manufacturing and supply in the U.S, Dara Khosrowshahi, CEO of Uber said in the release.

That vertical integration, combined with data from their growing consumer vehicle base and experience managing the complexities of commercial fleets, gives us conviction to set these ambitious but achievable targets.

What it means for riders

In the near term, expect robotaxis to roll out slowly, with safety testing, regulations, and limited availability shaping how quickly they expand. You may even get the option in the app to choose between a human driver and a self-driving vehicle, similar to how Uber has tested robotaxis in select markets already.

The bottom line: driverless rides are coming, but theyll arrive gradually. For now, this partnership is less about your next Uber ride and more about laying the groundwork for a future where getting around might not require a driver at all.


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